The Mandarin at Hilton in South Derbyshire

Great place to eat, food fresh and very tasty, only down side was a cold draft coming through the place

Had a takeaway from the mandarin as a birthday family meal and was very disappointed. Quite expensive considering the the food was so dry and bland even the egg fried rice was bad! Worst Chinese meal in a very long time! Will not be going...

This is our local but not been here in years due to a combination of worsening food quality and service. The wall of penalties says it all, it all looks rather fawlty towers. Decided to try again and see if had changed but sadly not....

Staying in Hilton for work and have passed the mandarin restaurant every day for a week and decided to try there delivery service on just eat . Delivery was first class but the £41 worth of food wasn’t good and very overpriced. Ribs were tough...

More focused on money than service. Just moved to the area and tried for the first time, probably won’t be back. Average food, staff not too bothered if I was there or not, signs everywhere with penalty charges for changing your order. Peas and sweet...

Ordered a takeaway and, having sat here like a lemon for over two hours found my order had been cancelled by the restaurant. You may find, after Brexit, that people don’t have the cash to waste on businesses such as yours. I will go elsewhere,...

Not impressive some dishes were acceptable but then others were truly awful none were wonderful Very disappointed we wondered why it wasn’t busy the week before Christmas

Great food always enjoyable, however they are overpriced and it really isn’t worth what they are asking.

We ate here quite late on a Saturday night and had the all you can eat menu, Everything was hot and delicious, and totally surpassed our expectations. And at £22.50 per person including duck pancakes we think it was great value. It’s lucky we don’t...

One waiter was fine but another was borderline rude! They seem more involved in the take out side of things and if the restaurant food was anything to go by I gather that they've very little in the way of local competition. We won't be...

I came here with my partner and friends and we had a very lovely meal. The buffet was great value and we had a lovely evening. The broccoli in the beef and broccoli was under cooked but this did not put a damper on our...

visited the restaurant again with my wife. service very good and qick. being celiac Chinese meals are very difficult, I you have to trust the waiter and chief with your health. The waiter had a very good understanding of the menu that would be ok...

This restaurant cooks great food and I can’t fault it. However the service is lacking and the dinners are sacrificed for the takeout side. We arrived and were seated, then it took 15 minutes to get menus and our drinks ordered. We then had to...

We came here for a good meal and it really was nice. The service was good and the speed of the food to be cooked and served was incredibly fast.

Just not very nice. Poor quality, poor staff, poor service Food low quality Chinese - stodgy, cheap Service - no attention to detail Delivery : is 1 1/2 hours ok? NO, of course it’s not! I’ll cook for myself if it was!

I try to go every couple of months, as the whole family look forward to it. The buffet menu is worth every penny and the fact it’s cooked to order is quality. I would whole heartedly recommend you try it.

Visited here with friends whilst working in the area. Although quiet the staff were on hand to assist. Food was hot and freshly made and portion sizes were good. Overall a good meal was had by all.

Went here for a birthday meal. Was surprised to find the restaurant side very quiet although there were regular visitors collecting takeaways. The food was freshly cooked and delicious. Our waiter was friendly and attentive. Dishes were amended to be gluten free and our waiter understood our needs. Would definitely recommend.

We visited this restaurant on 25 August at 6.30 pm with my son and his Chinese wife. We were impressed by the wide variety of dishes on the menu and the food was well presented and of good quality. The setting was attractive and the interior was cosy. We thought it good value for money.

Una casa convertida público es ahora un restaurante chino. Un estilo peculiar y un ambiente relajado. Pensé que sería como un estilo buffet, y wah ala creyeron que se todo lo que pueda comer, pero no lo es. Es un menú fijo o fuera del menú pedidos con servicio de camareros. Fuimos un viernes por la noche y no estaba lleno. El servicio era rápido y amable. La comida era buena, muy sabrosa, pero no había mucho y a menos que comer de menú es bastante caro para la cantidad de comida que te dan. El pollo satay era delicioso y el foo era más que un joven de tamaño y forma y también tortilla muy sabrosa. Este sitio se merece una visita, pero no es lo que a mi lista para ser un favorito habitual.

Bastante modesto lugar pero la comida buena. Tuve la gamba frita en Salsa cantonesa que king era genial. Tenía arroz hervido para ir con él pero no era lo suficientemente pegajosa la manera china debería ser arroz, lo que hizo difícil comer con palitos, pero era lo suficientemente chop a optar por una sabrosa!. folk Servidor era muy atento y agradable.

Nice easy atmosphere which is sometimes difficult to find in UK. Good food and helpful staf. even going in without reservation was no problem. The extra waiting time was nicely compensated with goodies to start.

Fuimos para una comida familiar en la última noche y fue genial. No dejes que no muchas personas comer, ya que hay muchas personas que llegan para llevar. Pedimos desde el menú del día. 6 personas 2 comidas de cada menú. Qué selección. Gran entrantes - algas, costillas, pato aromático y tortitas, yuk sol, alas de pollo. Plato principal llegaron, amplia selección de platos, platos de comidas calientes, nidos de pájaros, un montón de arroz. Bien vale la pena el precio. Nada era demasiado problema.

Went for a meal the other day. Food and service was good but let down by paper table cloth and freezing temperature inside .could be so much better. I would recommend using the takeaway rather than the restaurant

Visitamos a unos amigos en el Hilton durante el fin de semana y nos fuimos a El Mandarín para una comida el sábado. El restaurante estaba muy concurrido. Buena comida, buen ambiente y un excelente servicio! No se cansaba de la sal y el chili berenjena, el mar y la deliciosa lubina delicioso filete de carne frita en salsa de pimienta rodajas de negro.

I've eaten in many times. The waiting staff are local kids and their ineptitude is part of the experience, so gauche and clumsy that it is genuinely funny, The all seem to try hard but I don't think have had any training and so come...

Estar aquí muchas veces, el personal siempre muy profesional y la calidad de la comida y agradable presentación siempre tremenda.

The food is amazing and a great place for takeaway. The staff are always friendly and polite. Good variety of food and I reasonable prices.

Had many takeaway's before and they have been good but last nights was dreadful. Won't be having another in a hurry....

I went to the Hilton with my partner's family for a peaceful meal out. Upon arrival we were greeted by two lovely waitresses who showed us to our table. They found us a nice table with a lovely garden view. However, the restaurant was dirty and in much need of refurbishment. After a reasonable start, it was a shock to find out that we had to pay an extra £2 to have ingredients taken OUT or be made separate from the dish specified in the menu. For instance, I wanted my ribs without the cantonese sauce so I could dip them, rather than getting sticky hands. An absolute sham! The manager was also very rude to his staff in front of customers. He even called one of them a "dreadful person"! A man was even left waiting for his soup for forty minutes whilst he gossiped with his management and kitchen team. This is not a positive environment for customers or staff. I shall not be returning.

Looking for a bit of a change to the norm we decided to venture the short distance to the Mandarin for Sunday dinner.We booked ahead and when we arrived our table was set and ready for us.The Buffett menu has so much choice and with everything made fresh and to order you really can't go wrong!Our children are huge fans of the ribs, chicken wings and satay chicken - as were we!! There was just enough room after what can only be described as the best starter banquet for a nice curry, which was flavoursome and very moorish!The only downside is that the drinks are a tad expensive, however the value for money with the food makes up for it.We will definitely be back!

We've been to the mandarin a number of times & we've noticed a decline in the recent months, in service, food & quantity. Each time we love the prawn crackers but time & time again the simplest thing to cook is undercooked making them (on occasions) inedible & the sharpness has caused small abrasions in my mouth. Each time I ask for them they've either undercooked them or they're lack crispness. I also have the mixed veg but just recently it seems to have no flavour. On the good side the spare ribs & curry sauce are to die for & that's the only reason I use them. Please note if ordering a sauce in a separate container then you are charged (in my opinion) quite excessively. We asked 2 of the meals for the sauce to be separate & we where charged £2. I appreciate there is an extra cost but that is daylight robbery. Talking of which a can of coke is either £1:20 or more so save yourself some money & call at Tesco express or Aldi before you go and get 4 for £2. Why do I go there if there's so many issues, I JUST LOVE YHE RIBS & CURRY SAUCE. It's not all bad.

This chinese is local to our home and does good takeaways. The interior is ok with nicely laid out tables but nothing posh. food was fine but you can tell it is very unhealthy because i got ever so bloated, it repeated on me all night and the salt content must have been very high because i was thirsty for hours afterwards. the menu is large so plenty of choices. the service was ok, all very young local staff members - one didn't even know what soy sauce was!!!!!! the food did take longer than expected to come out but we didn't mind.

I love the Mandarin!! Have always had a takeaway and it has been hot and fresh every time! Staff are friendly and the food always comes quickly.I can imagine it is even better to dine in!

Went with 6 friends on a Sunday night. We had the buffet where you order from the menu and it is served to the table. I thought the food was nice, there are lots of rubbish Chinese restaurants and u don't therefore have Chinese very often but this was good quality I thought. Some of the staff were friendly but some a bit weird. All in all a good night.

£16pp all you can eat buffet - lovely food & large selection - manager very friendly. Often very quiet so best to go with a big group. Be mindful of surcharges on certain dishes however these are made clear on the menu. Will definitely go again.

Food was average, service was poor and the place has no atmosphere. Almost felt as if I'd walked in on a family Sunday lunch and was a burden. Wouldn't go back.

We sat down, in a very empty (we were the only table) restaurant and were quickly asked about drinks and given menus. Some of us wanted our starters with our mains as a side, (there was 4 of us) we asked politely and got told that this would not be possible and that if we did that they could rush the mains out after our starters so there wasn't much time in between. Our mains arrived 30 minutes after our starters, although we had asked for them together. 2 of us had our mains, about 10 minutes later the other half of the tables food came. We forgot to order a side of chips so asked for them when the first few mains came out, they arrived 15 minutes later. The staff were very awkward and unhelpful throughout our whole experience which made it very uncomfortable. The service and staff is a shame as the food was really nice at reasonable prices.

Clean and well decorated dining area - also does takeaway service. Excellent menu great range of food for all tastes. Price very reasonable. Well worth a visit.

Having just returned from visiting the Mandarin Chinese restaurant at Hilton it is not an experience we will be repeating in a hurry. The restaurant has all the appearances of being run on a shoestring - from the peeling wallpaper, dirty paintwork, the paper table covering to the lack of finger bowls provided after eating spare ribs, not yo mention the grubby baskets used to serve prawn crackers (immediately returned to be refilled for other tables once eventually collected from our table with no effort made to clean/wipe them). The salt cellar I requested was too greasy to handle and the chair I sat on was 'dodgy' to say the least! Service was slow with dishes arriving after long pauses. Food portions were small although the food was adequate. Nothing we ate stood out as particularly tasty and definitely smacked of being frozen or from a jar. When our main courses arrived we were left to use our side plates (previously used to eat our spring rolls on). A plus for the restaurant would be its friendly, courteous staff although there seems to be a training short fall. An example would be having finished our meal to be asked if everything was okay - had we been asked earlier we could have pointed out that we needed larger plates for the main course. For the prices being charged we definitely expected a little more care and food! Sorry Manderin, just not good enough.

we had heard good reviews about this restaurant but other visitors must have been on a good day. we ordered spare ribs with bbq sauce, they came with sweet and sour. won tun was good, no figure bowl provided with starters which you would normally get. all mains sent back to the kitchen because all only luke warm. we sat on a nice table just inside but as we look around at the décor we notice the skirting boards and lower walls, as well as curtain all needed jolly good clean and decoration. just makes you think what the kitchen is like????

Good food, nice atmosphere, amazing service. Can't fault the mandarin in any way. Maybe pay less for food, but I guess they have to earn enough. Well worth going.

We visited for the fist time on Sunday evening at 8pm. With it being late on a Sunday we were initially the only people in the Resturant however another table arrived before we left . The service was very good all of the staff were very attentive . The food was very good we opted for the Buffet to which all dishes are cooked to order . We shall definitely return and will use the takeaway / delivery service that they offer. James the manger is a lovely guy and checks throughout the meal that everything is ok. Glad we found this place .

Had a super night here, atmosphere was just soooo nice and we were made to feel so part of the whole scene.We tend to get around different areas and try new places so as this was suggested by friends we thought we would give it a go!The food is to die for, so utterly gorgeous and scrummy- my bf in particular was full to burst after he ate so much.I had the beef in black bean sauce and it was so good. John had the same dish and we both agreed on how lush it was. Staff wise top marks to the owner for getting it so right, v.v. friendly and fun!!When we next are up this way will be popping our heads in.well done to you all at the Mandarin!!!

We have been regular customers at the Mandarin Hilton for several years now and have never had a bad meal. The Sunday and early part of the week Buffet Menu is excellent value and is served to the table with a good range of options on the Menu. The House Red Wine is very good value and tastes much more expensive than it is.We also use the takeaway service when we want to dine at home and have always found the meals well prepared with adequately sized portions. Some reviewers have remarked on the lack of atmosphere as it is often quiet but for my Wife and I this is a bonus - we do not always want to sit near a loud table. I am at a loss to understand why the place is not bursting at the seams with customers as James and his Staff are brilliant. We have also attended the Chinese New Year events and the Harvest Festivals and again have found the food superb - naturally these events are very popular .We have taken many of our friends to the Mandarin over the years and all have been impressed as we are after every visit.I

Having decided to order a family take away for delivery we chose the Mandarin.The delivery was prompt and all seemed to be going well. On serving the food the complaints started. The crispy sweet and sour chicken and garlic chilli chicken were both covered in 'soggy, greasy batter'. The singapore chow mein lacked any kind of spice or flavour, the mushroom curry was 'watery'. The egg fried rice was 'clumped' together and served in lumps. In all the meal was 'terrible'. As i was feeding 4 young children i did not have the luxury of complaining at that time and waiting for a further delivery. I contacted the restaurant the next day with my concerns and received a lengthy 'e' mail from them about how there food is "never as good as a take away" (perhaps had they mentioned this i would have gone to an alternative supplier). They said they would take matters up with the chef and they hoped i would order from them again! There was no offer of any recompense or replacement for this disastrous meal as they had not examined it! In short avoid this establishment for take away meals as this was an awful waste of over £40, i might as well have cut the middle man out and thrown my money in the bin!

Called in on spec for a meal returning from Birmingham, Onkly two other tables occupied, although it was early (6:15). Quickly shown to a table and given menus. Drinks soon appeared. We ordered the set meal for two - at £16:90 a head it IS pricey. Soup soon appeared; it was good. Followed by dim-sums in lettuce. A little 'soggy' - not crisp as it should be. Lettuce also dripping with water - had not been blotted dry. Bright three main course dishes - all very nice. BUT mains were served into small dishes. These were TOO small to get much in; consequence a messy table cloth! We didn't finish any of the dishes. When they came to clear up, they were going to just takle it away and presumably dump the residue. We asked if they would pack it up as a take-away - which they did, without demur. BUT if this had been Canada they would not need to have been asked!It has to be said that the place lacked any sort of atmosphere; this may have been due to the lack of patronage, but there were no oriental staff in evidence either. Can't fault the servers though. AS this is the only Chinese restaurant within an 8 mile radius, we would go again - but not often.

Let me start by saying food was great. However atmosphere was dead, as no one was there. The staff were mostly okay however we were served by a young lad who was terrible, totally put me off going again, miserable,not good! Big wait on food

I often eat Chinese food and love trying new restaurants in the area, however I always return to the Mandarin because you just can't fault it! The staff are extremely helpful and pleasant! I will be returning soon!

We were staying locally and asked our very helpful hostess where the best Chinese food around Hilton could be found. She thoroughly recommended the Mandarin and we decided to try them for a takeaway. Having arrived in a fairly busy car park we were expecting a bit of a wait for our food but were actually served as soon as we walked in & the whole order arrived in around 10 mins or less plus free prawn crackers to accompany it & we were offered more complimentary ones while we'd been waiting. The food was perfect; prawn toast, mini spring rolls, sweet & sour prawn balls, prawn foo yung & lamb slices with ginger and spring onions. Not at all greasy, generous portions, very reasonable prices, couldn't get much better. We then booked in to the restaurant side for a proper dinner the following night. We received great service, attentive but not harassing, helpful, informative & professional. Yet again the food was amazing and beautifully artistically presented & the expert serving of sake at the correct temperature was a lovely touch too.This was our 10th wedding anniversary celebration dinner & it definitely didn't disappoint at all! Would recommend the Mandarin to anyone near or far for either take away or eating out for a special occasion and we'll definitely be going again.

The Mandarin @ Hilton is amazing, food wise. The Resturaunt can't help but feel eerie and deserted. It used to be a pubs and still has the 'ye olde pub' look and feels a bit outdated. The food is amazing , we have deliveries all of the time, they never let us down in that aspect. I think it would be best for them to move premises and start running a takeaway only service. They have true potential!!

I have dined in this restaurant and also had a takeaway and both times I have found the food to be of very good quality and quantity. When I dined in the restaurant with my husband, we had a set menu which gave us a variety of different dishes to test out this establishment. I can say that I was suitability impressed by the staff and the food.Even though there was only the 2 of us we had enough food delivered to our table to comfortably feed 4 (it was a good job that we were hungry)All the food was fresh tasting and flavourful. Last night we had a takeaway which was equally as tasty...There was no compromise on quality and it must have been good as there was nothing left on any of our plates Would we go again? Most definitelyWould we recommend it? Hell yeah!

Lovely fresh food whether you eat in or takeaway always quality unlike others that are greasy and oily

Being a Hiltonian, you can't help but find yourself there a couple of times a month! Sometimes take away sometimes eat in. Either way We've rarely been disappointed. Top place. Get yourself there.

Great food, started with the Hot and Sour soup followed by lovely crispy duck and shared king prawn curry and chicken in black bean sauce with egg fried rice! Excellent value for money and fab service

The food was either delicious or questionable. The chicken dishes tasted very nice but the texture of the meat seemed a little slimy which made eating it uncomfortable. Because of the colour of the marinade I couldn't be sure that it was under cooked.The other meat dishes were perfectly fine. The duck is very nice and the special fried rice is good.The place lacks ambience - electric heaters placed next to window tables to negate the cold and some of the furniture was shabby.

My boyfriend and I visited one Saturday evening and there were plenty of other people around which created a nice atmosphere. We were greeted by a friendly waiter who showed us to our seats and was very attentive all evening for drinks orders etc... We ordered the dim sum platter for two, but at £6 a person we thought it was a little sparse. The main was of a good size and very tasty, although the rice portion for two was a little on the small side. The bottled beer is very cheap, we had 2 Beijing Golds at £2 each a bottle! The paper tablecloths on the table covering the lovely fabric ones made the overall image of the place a little more tacky than it was, for just a little extra washing costs they could make it a really fancy looking place. Would recommend this to anyone, as the food was good- they also do a takeaway service which i have used before which is probably more value for money- but as Chinese restaurants go, it was reasonably priced and very yummy.

Called in on passing and was very pleasantly suprised. A bit apprensive that th restuarant had only a ouple of people in but we were shown to our table and seated. The waiter was very pleasant and abliging.We were presented with the menus with prawn crackers to nibble on whilst we chose,the menu was varied and we settled on the set meal for 2This came with soup, minced pork 3 main meals with riceThe portions were ample and the food tastyThe room got busyer as the night went on inmproving the atmosphereWill definatly be going again soon

Not a bad place bit quiet when we went made the mistake to have a set meal which was wonderful however far too much food could have been advised the dishes were big.pleasent place great selection of food friendly staff better on warmer day probably as chilly in restuarant. Wouldn't perhaps rush back but expensive

have been to the Mandarin a few times and the food is always good and reasonably priced. It is never too busy that you have to wait for ages and they will try to accommodate your food preferences. A little out of the way if you want to find a pub for drinks first, however you can buy drinks there.

We are regulars here and even had our baby daughters christening back in august and all the guests were well looked after and happy..Nice little spot in scenic area. Excellent.George and katia

We had my daughter`s christening party at the restaurant on the 05th of July, all I could say is that the staff was wonderful, very welcoming, friendly, the food was very delicious, all our guests remained very happy.I would recommend this restaurant for anyone who would like to have Chinese food and for special occasions. We will go back there definitely.

The staff could have been more friendly and welcoming. The food was standard Chinese - nothing interesting or varied. The quality of the food was little different to that provided by the takeaway in the centre of Hilton. The countryside setting and the open space both give a false impression.

I recommended this restaurant to my son and his girlfriend, as i had had a lovely meal here previously on a works night out, with outstanding service.They were treated very rudely by a female member of staff, who spilt dtinks and laughed about it, was pushy and rude and laughed at my son when he tried to make her aware that he was unhappy. They paid £40 for a meal for two with poor food quality and service. Feel terrible for recommending it to them. wont be going back and definately wont be recommending to anyone else.Shame!!

Lovely meal here with friends.Good quality and very delicious food.Would recommend any of the dishes but especially the duck in plum sauce and scallops.Staff were efficient,friendly and attentive.

Went with family for a birthday eat which.was fab . Unfortunately several customers who are apparently regulars were burping. Swearing and generally being a nuisance spoiled it. The poor staff were embarrassed by their antics. But are only young and would have struggled to say anything. My children were scared. What was a good evening and lovely food seven by friendly staff was spoilt by these yobs.

Great local Chinese food. We can never resist the sea bass. The staff are always friendly and welcoming.

This is both an excellent restaurant and a takeaway. Both offer very good service and the food is consistent.Would recommend to anyone visiting the area.

Recently visited for my birthday but as the as the title says really disappointed, the decor is nice in the restaurant and it's in a nice area, ordered the starter platter which was a very small portion, the main course beef in a birds nest which is way overpriced for the amount also it's really greasy and is soaked in a sticky sauce, the rice was also dry and bland, cost £51 for two which for the amount and quality was poor, real shame won't return.

Very Nice Chinese Meal , its hard to find a Chinese restaurant with good reviews and a good score on the door for hygiene, Its not that easy to find as its a bit of a way out of Hilton. But the staff are very good and the service was quick ,, the meal was very good and in no way we felt rushed even though we turned up very late. all the food was fantastic looking forward to going again,

They do an interesting version of a buffet where you just keep ordering and its all cooked to order. So you keep ordering starters until you are full then move onto the mains and you can have as much as you want as long as you eat it. Lots of choice, good quality meal, would recommend.

Nicely furnished, staff very attentive and most importantly, really nice food. I would recommend the Chicken with Cashew Nuts and the sweet and sour soup is to die for!

This is my local takeaway. The food is top class. We normally have a takeaway delivered. The food is always hot and is ontime. Very good value for money. We have eaten in before and the food was just as good. Miles above any other takeaway ive had

From the moment we arrived at the Mandarin we felt valued customers. A real welcome from the staff without being over the top. Great choice of food - the scollops are particularly nice and there are specials which are out of the ordinary for a chinese style restaurant. We have eaten at the Mandarin regularly and have attended their Chinese New Year and Midsummer Evenings - complete with Dragon Dancers, fireworks, lots of lights and a brilliantly devised set menu.I would recommend James Lee's establishment

Nice place if you like Chinese food. Good value service and quality. The staff I think are the owners and they were very good. Certainly worth a visit.

On a wet and cold Friday in December, four of us went to the Mandarin. Within 10 minutes of sitting down, our waiter asked us if we were ready to order, which we weren't because we were too busy chatting. Two minutes later, he was back, and then two more minutes later he was back again. Usually this would have been irritating, but weirdly it was quite endearing?! We fell in love with Billy's style (the waiter/owners brother we think) and as the night continued we enjoyed his enigmatic ways. Feeling festive we ordered the Christmas banquet and the house champagne. Our food was delicious.... all four courses! All in all a very good night; great food, atmosphere, service and value for money. Will definitely return!