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4.5

Based on 307 opinions finded in 1 websites

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Nº 31 in 211 in Brentwood

Nº 2 of 9 Italian in Brentwood

CUSTOMERS TALK ABOUT DISHES WITH..carbonaracookedpastabeautifulpizza
Score
OpinionsNoteTripAdvisor3074.5

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Came on a Saturday night, no booking as we walked past and thought it looked nice Service was good , food wise we ordered the cheesy garlic bread as a starter with some Olives. It was the size of an actual pizza and really delicious. Olives were really nice too The dinners were hit and miss. The risotto was quite watery and wasn't all that if I'm honest but my partner had the bolognese and it was stunning It's quite boujee in there, nice decor to justify the cost but it was lovely and wouldn't stop us coming again

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TUMBO10 . 2024-09-23

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We booked a table here to surprise a friend of ours who loves Italian food for her birthday! I will start by saying that the food was unbelievable, all of us really did enjoy it and our waiter (I don’t know his name, young lad), was very attentive and helpful. However, we started the night on a negative note, as we were seated at our table, our friend (the birthday girl) very quickly noticed that she was sitting on chewing gum, which the resulted in her having the spend the rest of the evening worried about the state of her jeans.. there was very little apology from anyone, poor start. We ordered a couple of different dishes, one which never arrived, we are unsure if it’s because our waiter never heard or if because he simply forgot. That item was then removed from the bill at our request. Upon asking for the bill, which arrived very quickly, we noticed we had been charged £0.01 for “birthday ice cream”???? This is not something we had received at this point, so the birthday girl saw it on the receipt before it even reached our table. The toilets were not up to the standards you would expect from a “higher” end restaurant. No toilet roll and were unclean, shame. Once we expressed our issues to the manager, he was very eager to help us, which is fine, however it took for someone in our party to actually voice her disappointment. The food really was lovely and that alone is the only reason I would recommend. It really was not the experience that we were expecting, considering our bill was over £100..

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Claire . 2024-09-01

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I booked this restaurant for a friends birthday as it looked ‘upscale’. It didn’t get off to a great start when we got seated on our table and there was chewing gum on the chair which stuck to my friends jeans whose birthday it was. We got moved to another table with little apology, ordered our food and one of our dishes didn’t turn up but this wasn’t on the bill so I assume it had been completely forgotten. When the bill came it had on it ‘birthday surprise ice cream’, maybe next time serve it before the birthday girl reads that on the receipt. The atmosphere in the restaurant was nice but the toilets were a complete mess and there was no toilet roll. Our waiter was very friendly and apologetic when we mentioned the mistakes. Once we mentioned our dissatisfaction to the manager they took a main off the bill and offered limoncello shots. This restaurant is definitely not upscale, it is much more of a Prezzo vibe just with higher prices. So if you’re looking for an high end evening I do not recommend it there!

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Bethan . 2024-09-01

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Had a lovely meal. Decor good, service excellent and food delicious 😋 There was a small mixup with the ordering but it was sorted out swiftly and with graciousness and in the end our meal was all the better as a result.

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Maps299492 . 2024-08-25

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We arrived at 7pm on a Friday evening to an empty restaurant, immediate red flag. Uninterested waiting staff took 10 minutes to take a drinks order, drinks were missed from that order. We ordered, and to cut a very long story short, it took two hours to serve two courses to our table, by which point there were only about 3 tables filled elsewhere in the restaurant. All around slow and un-interested staff, food was adequate and expensive for what it was. Staff were regularly seen chatting and laughing, and even standing around scrolling on their phones, when we were clearly trying to get their attention politely. Safe to say we requested for the discretionary service charge to be removed. Sadly, we will not be returning.

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BobbyLevoir . 2024-07-20

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Amazing food, great service from Paul. Really good atmosphere would highly recommend and look forward to come again..

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nick w . 2024-06-13

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Fabulous food, the paccheri took me back to Sicily. The service was lovely. A lovely waitress who couldn’t do enough for us. The best place to eat in Brentwood!

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Debbie D . 2024-06-08

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Great food. Nice evening. Steak was fantastic - great flavour. OH’s seafood risotto was fab. Definitely coming back….

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Bb J . 2024-05-04

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Fabulous restaurant, delicious food and awesome service. Would highly recommend. A special thanks to Melek who looked after us,and made the night extra special.

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zner . 2024-04-21

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I took my class to Figo in Brentwood for lunch. Firstly I emailed Figo and explained that I work in a school for students with Speech, Language and Communication difficulties and we wanted to give our students opportunities to go to a nice restaurant were they could practice life skills. Murat (the manager) went out of his way to ensure that he could accommodate our students. He created a simplified set menu at a great price. All the staff were very kind and patient with our students. Thankyou so much for your kindness and hospitality we all had an amazing time and the food and service was amazing.

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J7864NUjoh . 2023-12-08

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We went here on a Saturday evening as a walk in. From the start the service was on point, friendly and attentive, but not on your face. Food was excellent, especially the pork. We enjoyed the music in the background but was not overbearing and there was sufficient space between tables. We would visit again, well worth it. X

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neil1069 . 2023-10-01

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This is our first time visiting Figo, having to come to Essex for the day. The food was delicious and dessert menu to die for! We were served by Melele who provided a great service. We will definitely come again!

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charlotte n . 2023-10-01

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The food, the atmosphere, the service!! Absolutely amazing. Debra was incredible and made our meal perfect. Thank you!!

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zinab-123 . 2023-09-29

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I’ve been eating at Figo Brentwood so many times always a good experience last night I had the pasta pomodoro basilico and pizza buffalina it was so simple and so good and for dessert we had tiramisu and panna cotta so delicious, also the service was perfect. Thank you Figo

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Denisa S . 2023-09-27

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Excellent service lovely food. What more can you ask for on a midweek night out. Starters excellent mains excellent service excellent. Sorted

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mickeywhu . 2023-09-27

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Fantastic restaurant amazing food. Reasonable priced and great atmosphere and service. We will be back!

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Liza P . 2023-09-27

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Really poor. Found shards of plastic in our food which if swallowed could have cut or got lodged in my child's throat whose dish it was. It was a deliveroo takeaway but I called the restaurant and spoke to Debbie the general manager who assured me she would speak to the owners and back to me on email. After 5 days of chasing I heard nothing before calling again and eventually receiving an email telling me I had to go through deliveroo which effectively means a refund of one dish. Cheers Figo Restaurant, well handled.

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alexandercS64DZ . 2023-09-05

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Went for dinner on my daughter's recommondation Saturday evening and am so glad we did. Restaurant is beautiful. Every member of staff we came across was warm, attentive, helpful and cheerful. Drinks were spot on and food was just excellent, very fresh and very well prepared and cooked. Cannot recommend highly enough. Well worth a visit.

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Angela A . 2023-09-04

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This place is legit perfect in every way !!! To the decor to , the staff , to the food ! Wow I would rate this place 1000 stars if I could there is nothing to complain about . From the moment we arrived we were greeted by the lovely manager , seated a given menus a made to feel welcome . The decor is lovely , the staff are amazing a the food well I was blown away as I have never been before ! Lots of choice on the menu we ordered the lobster pasta , pizza calamari , bruschetta , it arrived piping Hot a with in great time a tasted amazing ! I ate everything other than a bit of pizza because I was so full ! The lobster pasta was by far the best pasta I’ve ever eaten !!! The calamari was so fresh a delicious also with everything else we ordered . The drinks were so nice as well the porn star martini a cherry spritz went down a treat ! It was also my friends birthday so they brought a scoop of ice cream over with a candle on it an all the staff sang happy birthday so was a nice little touch . To top it off the staff that were serving our table were great , nothing was to much effort for them asked if everything was ok did we need anything …..Abbi & Paul they are a credit to your establishment and team so thank you !!!!!!!

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Stacy W . 2023-08-14

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The food was average The prices were high Cocktails were good Welcome and service was good I would return to see if I still felt the same

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Irene R . 2023-07-10

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First time visiting here with the family. The restaurant is decorated beautifully and the staff were very helpful and friendly. I ordered the seafood spaghetti but requested it with prawns only as I cannot eat molluscs and they happily did this for me. It was so delicious and the tomato sauce in this dish was full of flavour and I ate every single bit. It’s hard to find this dish with a sauce that tastes good but the chefs here did it amazingly well. I shall return to have this again. My 7 year old daughter had the carbonara from the main menu as it wasn’t offered on the kids menu and she thoroughly enjoyed it. The chocolate fondant dessert was very good and the gelato ice cream that came with it was HEAVENLY! I loved how they served it with a biscuit crumb underneath. It’s a 3 minute walk from a local car park as you cannot park outside.

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nandee80 . 2023-07-09

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Our first visit here. Food lovely - if a little pricey - however our table was booked for 12:30pm and having looked at the menu for 20 mins (chatting and catching up, discussing the menu, as you do) the lady "welcoming" people in abruptly asked us to order as quickly as possible as they were very busy today and our table was required back at 2:30pm. So, we ordered - and then proceeded to feel watched, hurried and not really able to relax whilst eating our 2 courses. It transpired that having checked our booking afterwards, we actually had the table until 3pm - not 2:30pm. Very irritating. On the way out she said IF we decide to go back she'd make sure we were looked after. Probably should have just done that to begin with.

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LouLouPHI47 . 2023-06-18

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My family enjoyed a delicious meal here. The staff were friendly and attentive. The wild boar pasta was amazingly good. The best Italian food I have experienced outside Italy. Highly recommend it!

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Karen P . 2023-05-30

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We went to FIGO in Brentwood this evening for my 72nd Birthday Meal ! We were met by the lovely Euq and shown to our table. The choices of dishes were excellent and Paul brought them out to us very quickly and they were delicious. After we had our sweet and coffee Melek brought our bill very promptly. All the Staff we encountered this evening made our visit memorable and we thank them for being so Polite, Charming and Professional throughout our stay. Many thanks to you all and we hope to visit again when we are next passing through Brentwood !

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Minicooperdogs . 2023-05-21

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I had heard that Figo was expensive but I was still a bit shocked when the bill for two people came to £112 including service charge which most restaurants don’t put on the bill for just two people. It is London prices in a local...

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mariasF9014ZP . 2023-04-14

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My daughter & I have just ordered pizza & chips from Figo Restaurant Brentwood, not the first time we have ordered takeaway but very disappointed with the order. Soggy Pizza & Chips.

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emilysN5454AC . 2023-03-12

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Couple of times going there with my spouse, absolutely no regrets. Good food, helpful staff, great drinks. I have to say, it is on the pricey side, but you pay for quality.

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Tomov2023 . 2023-03-06

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My husband and I had a last minute decision to go out. Got a table easily. The waitress was very attentive and professional, the food came up very quickly after we ordered, starters were lovely, the mains were more or less there as soon as...

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claireob . 2023-03-04

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Great service and solid tasty food, way over priced though. To charge £16 for a ravioli starter is a bit rich for Essex, But I would highly recommend this place - maybe go for Pizza - it's v friendly and well organised...

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nrfillary . 2023-01-29

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We visited here to try their infamous pasta alla ruota and we were not disappointed. The lady who served it to us happened to be Italian too and explained how it was served the way it was. It was delicious. The atmosphere was nice but...

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381sophieb . 2023-01-08

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Sam served us in the bar upstairs. He was really funny and lovely. Loved the jack harlow songs too. Hollyash3

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Hollyash3 . 2022-12-26

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Very disappointed with food. Overpriced as well. No atmosphere with hardly anyone in there which should have told me something. Got home and was so ill that night and the next day with sickness and upset stomach. Whenever I think of Lasagna now I feel...

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Debbie C . 2022-12-22

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went here on sunday night to go for a few drinks with a friend as were both from australia but i’ve moved over here so wanted to show her around, as we got in we didn’t feel welcome at all we got asked for id...

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265carysb . 2022-11-23

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Service was good, although the waiter did have dirty fingernails. I had heard bad reports but wanted to try it for myself The food really let down the place, my starter was really nice and a good portion, but my husband's capaccio didnt have alot...

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angelnuski . 2022-11-06

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Place quite nice but a bit soul less. Not much atmosphere Half empty and now I no why!! Very expensive about £75 per head. It was London prices for a local restaurant Will not be going back

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Approved123 . 2022-11-06

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Our bill came to £85 for both of us, but we ended up getting a takeaway on the way home as we were both still hungry. We are frequent visitors to Ave Mario where the location, decor, food and service is 10 times the standard,...

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alrobss . 2022-11-05

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Honestly felt like I was on a prank show being here. Finished and paid for my food which was bland and overpriced, had a brilliant waitress though. Went upstairs to the lounge bar and ordered 2 rounds of drinks with my partner, which we paid...

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lilylU2472KE . 2022-10-31

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Thank you for lovely dinner, Deborah was very attentive and very friendly! Would recommend figo to a friend

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G8877QHalicem . 2022-10-15

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Lovely food and attentive polite staff, good prices for quality of food! Would definitely recommend:)

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emmai0340 . 2022-10-13

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Absolute rip off! My husband & I thought we’d go for Saturday lunch on recommendation of a friend. £96 later for 2 x Calamari starters, 2 x mains, I x ravioli and 1 x (half portion) of cannelloni, 1 x beer and 1 x G&T...

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Joanne B . 2022-10-08

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Very fast and Super friendly service. Such a great environment/atmosphere. The food was amazing. Absolutely recommend!! Ps the carbonara was to die for !! 10/10

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ellierosek . 2022-10-05

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Went here for my friendaversary and the food, ambiance and service was amazing. I would definitely recommend to others!

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962maisyn . 2022-10-05

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The best arancini. Amazing food and amazing service. Will definitely be back. If you like good food and service give it a try.

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Jenny S . 2022-10-02

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We were attracted to the restaurant due to the modern interior on a high street of bland brands. The food was lovely but incredibly expensive; £6 for a portion of chips and £16 for a pizza!! I wouldn’t have minded if the rest of the...

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Ruth C . 2022-10-01

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Was looking forward to this but left after 20 minutes due to poor service. Took 15 minutes for the bartender just to come over and take our drinks order. They had one waitress on serving around 7 tables. We was plonked in the middle but...

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lemmaxx . 2022-09-29

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Very good place with delicious italian foods. Nice atmosphere and Debora provided excellent service. Thank you!

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633juditn . 2022-09-21

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Debora was great service and made my birthday very special. Really good service and great atmosphere.

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meganwM4316VG . 2022-09-21

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Amazing service. Lovely people. Good boggie to the jazzy music. Stunning scenery. Good place to coke with friends and family

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Q3199OKmollym . 2022-09-20

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Good service. Stunning food. 10/10 would highly recommend to anyone in the local area. Good vibes with good music

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D5269PLjennat . 2022-09-20

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Lovely evening with lovely food. Our waitress, Eva, was really attentive. Always on hand to top up our glasses. Would definitely return

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katiesholidays . 2022-09-17

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Great Night at Figo !! Service and food was amazing, great atmosphere. Drinks flowed and was a great night overall

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F4429SOjasminec . 2022-09-09

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It was lovely food, they have great staff, definitely recommend for a night out with friend or family!

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laetitiah644 . 2022-09-09

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Had a great night out with the girls. Food was great, service was great. Will definitely be returning and would definitely recommend.

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Hollie J . 2022-09-09

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Lovely service from Debora Would defo recommend for anyone looking for a lovely Italian! Worth the price

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reeces907 . 2022-09-09

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so brilliant! food was delicious and Deborah recommended us some amazing choices, she was also so attentive. Best restaurant in Brentwood for sure!

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reanies . 2022-09-09

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Debora was great! Spent 10 Years in Rome and knew a lot about the food and gave us good recommendations. Nice set up, good vibes, good buzz around the place. Will be back for more :)

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Joshwood1 . 2022-09-09

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Adams service was really good ! We never had to wait to ask for anything ! Such a nice time at figo Brentwood xx

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S3635FFamyb . 2022-09-09

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Fantastic service from Adam - very friendly and offered a lot of very helpful advice. Had a very pleasant birthday meal thanks to him. Incredible food and lovely atmosphere. Would definitely visit again - recommend to all

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Elizabeth E . 2022-09-09

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Amazing food and brilliant service from Adam, five stars!! Would recommend to anyone, the burrata was unreal!!!!!!!!

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Passport710663 . 2022-09-09

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We were well looked after by our server, Debora, who was able to tell me exactly what GF dishes I could have. There was a lot of choice, despite my dietary limitations, so had garlic bread with cheese and rosemary to start, and penne with...

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gee1973 . 2022-09-07

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We really enjoyed our dinner at Figo, although it was a bit pricey. Our waitress Debora was super nice.

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Vicki C . 2022-08-31

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Sono andato con le mie figlie che volevano la carbonara una cosa così mai mangiata, io ho preso i calamari...

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g1useppe71 . 2022-08-14

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We had a delicious meal served by Debra and cooked by Vito. We wish we lived locally so that we could visit more often, nevertheless, it was a real treat and a true joy coming to Figo for dinner tonight. Thankyou for the excellent service...

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Curly_compact . 2022-08-05

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Went to Figo as a walk-in, and was shocked at how expensive it was for a high-street Resturant. They clearly price match their counterpart in London as I wouldn't expect to pay that much around here- definitely lets it down a bit. However, the food...

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lewis_lilly-anne . 2022-07-21

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Very nice cocktail bar upstairs, good vibe and ambiance downstairs, service really good, lovely food especially the La Gran Romana

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gus785 . 2022-07-06

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Went to figo for our 10 year anniversary last night and was not disappointed, the food to the service was outstanding..We was recommended to this restaurant by friends and so glad we decided to give it a go for our special night .Rachel really looked...

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H3272QVsamanthao . 2022-07-01

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Figo Brentwood .... Our food was very tasty, albeit very over priced. My go to place in Surbiton does the same dishes £7 cheaper and easily as good !! Anyhow, the bill came and I was happy to pay the 'discretionary' service charge (I would...

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Karen W . 2022-06-14

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Thanks for having us Figo! The food was great - we had four empty plates for mains and four empty plates for dessert which is always impressive! Jamie our waiter was chatty, funny and professional. I would highly recommend this restaurant and would definitely be...

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Rachel M . 2022-05-30

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Our first visit was very positive. Good food was supported by excellent staff who were attentive, friendly and helpful, making it a great evening.

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Artclarke55 . 2022-05-29

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A stunning meal at Figo. The staff were helpful and friendly. We actually had an issue with our meal and the manger came over to rectify the problem. We also got free mock tails on the house. After our lovely dinner, we went upstairs to...

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Dominique E . 2022-05-29

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This was our first time at figo, we had the pizza’s, it was delicious the portions were huge our waitresses was Friendly and very attentive I think her name was Rachel, I will most definitely be returning in the near future.

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Brian_Harrison243 . 2022-05-15

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Best “old fashion” in the manor. Faysel downstairs and Kamel upstairs both make banging old fashions. 10/10. Food’s okay, but the barmen really make this place.

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FishingLondon . 2022-05-13

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Booked in advance - no table ready calamari to start, no garnish, no lemon to flavour had to ask — got one slice to share between 2 ! - had to ask for salt and pepper, not offered or on table pasta came in the...

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74cmb . 2022-05-01

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Love Figo, the staff are so accommodating and super friendly and helpful! The decor and food was a delight and can’t wait to come back for another girls night! Thanks so much Figo!!

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781parisg . 2022-04-29

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Beautiful food and great service from kamille, I enjoyed the prices and the drinks very much. Thank you!

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maryhC3459WS . 2022-04-14

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Came here for a birthday meal with the girls. Amazing food and great service. Will definitely come back. Lovely decor too! Xx

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megansP3846QE . 2022-03-18

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Amazing!!! Food and atmosphere was spectacular! Amazing service ! Fab people, drinks were so good too

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V5951XMhollyp . 2022-03-18

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Great service & amazing food! Would defo return for the amazing atmosphere. Great value for money too!

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edentanner . 2022-03-18

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Gorgeous meal and drinks, enjoyed the atmosphere and the service. Would recommend for a night out with friends!

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U9581NJlaurenw . 2022-03-18

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We had a great experience here at Figo, our first time trying it. The service was great and all the staff were really attentive and warm! The food was all delicious and we couldn’t complain about anything. Definitely looking forward to returning again soon!

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516talyam . 2022-03-16

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Thoroughly enjoyed my dining experience at figo. Not only was the food amazing but great portion size. Would definitely come again for some feel good pasta and wine.

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687izelm . 2022-03-16

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Came for a meal midweek with friends, the service and food was lovely. Really recommend the seafood pasta!

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eliz789 . 2022-03-16

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We went for a mid-week meal and had a great experience. The staff were very attentive and there was a relaxed atmosphere. The food was delicious and cooked to a high standard, with generous portions as well - I couldn’t fault it. Wouldn’t hesitate to...

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serysm . 2022-03-16

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Its a Tuesday, best pizza & cocktails in Brentwood.!!! Avoid Saturdays my advice for few more weeks until new manager gets staff trained. Thank you Figo fir listening to feedback & had a lovely evening. I will be back mid-week for sure.

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Karen W . 2022-03-08

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After eventually being given a table 35 minutes later than our booking, we found ourselves sat in the middle of a walkway where somebody would bash past my chair every few minutes, we were also offered no drinks or even a menu! We were then...

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jamesbV1802ED . 2022-02-20

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I don't usually write reviews, however in this instance, I feel obliged. The food was really bland and left a lot to be desired. On top of this, prices are much higher than what is stated on their website. The service charge added is also...

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THVVV . 2022-02-16

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Went for drinks in upstairs bar at Figo (The Loft) on Saturday. We were the only people there bar another table of 6 waiting for their order. Only one barman service; no table service just bar service only. We waited 10 minutes to be served...

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Daniel L . 2022-02-15

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Went for drinks in upstairs bar at Figo on Saturday. We were the only people there bar another table of 6 waiting for their order. Only one barman service; no table service just bar service only. We waited 10 minutes to be served while he...

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Daniel L . 2022-02-15

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It was meal for my daughters birthday and our first time at this restaurant, when we arrived it was very busy but we were shown to our table with no problems, the food is very good and plentiful and the staff are efficient and engaging....

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Romford55 . 2022-01-30

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We really enjoyed the food and atmosphere. Vito and all staff are friendly and very professional and attentive. Will definitely go back and will recommend the place to family and friends who love Italian food!

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Culture48113646844 . 2022-01-22

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We arrived for our table 4 mins early, and were told the table was not ready and subsequently directed to the bar upstairs. Extremely disorganized and very overcrowded as non diners are welcome. After waiting more than 20 mins for a drink managed to find...

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Amandajj1 . 2022-01-22

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Great restaurant and also upstairs bar for music and drinks! Have visited many times with friends and also on my own, the staff are amazing, Kamil and Marius give great recommendations for food and also drinks, was recommended the Mac & Cheese and loved it,...

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Odyssey49478215799 . 2022-01-16

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I went for the first time to Figo on Saturday, WOW WOW WOW. We were served by Holly who was amazing, so attentive, so confident and helpful. The food was amazing, I had calamari which was chunky and grilled not fried (my favourite), and the...

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842amye . 2022-01-12

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Not being familiar with Brentwood at all and it being New Year’s day, we were wandering the high street looking for somewhere to grab lunch. Lucky for us, we came across Figo! Wonderfully-friendly service, great ambience (despite being empty on NYD), and high-quality, delicious food....

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only_the_n0n13 . 2022-01-02

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First time in Figo and will defo be back! Lovely cocktail bar upstairs for a drink before dinner and then downstairs for very nice food also very reasonably priced! Will defo be back

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D_Murphy902018 . 2022-01-01

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Amazing staff and manager, despite being understaffed due to another covid peak, service was managed with much grace and a smile. It wouldn’t have been easy serving a large group too, so thank you. Very grateful for great friendly service and amazing food.

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dimpleg366 . 2021-12-30

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Visited the Loft bar with my partner and 2 of our friends. The plan was to have a few drinks there before leaving for our dinner reservation elsewhere. The bar itself is very well decorated with an morden luxurious feel to it..5/5 for decor. Camil...

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Adero92 . 2021-12-30

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Nice setting. But music far too loud. Not even relaxing music… felt like a nightclub at first. Later sound turned down - thank goodness. Food good - lovely service, seemed bit short staffed though (covid, I guess?!)… was a bit slow taking orders, but young...

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Dudie333 . 2021-12-20

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Such a great restaurant. Great quality food, but for us it was the service we experienced that will make us go back. Our server Carmen was fabulous. She talked us through the menu and explained dishes we were curious about. The full experience was wonderful....

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FarAway24070921366 . 2021-12-19

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We had a lovely evening at Figo, the staff are very attentive, food delicious and cocktails first class. All in all we will be back soon Thank you to the Manager and staff for looking after us.

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Ann S . 2021-12-05

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