Based on 704 opinions finded in 1 websites
Opinions
We were only there to eat and it was great.
M. Gatzweiler . 2024-08-07
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No beer in the beer garden. Rare sunshine so headed here as one of the few places in Glenrothes with outdoor seating. Bought beer at the bar and took a seat in the sun only to be told you aren’t allowed alcohol in that area. No offer of refund. No wonder pubs are going out of business if you can’t have a pint in the sun. EDIT Following a response from the owner, I contacted Fife Council who said the following: “In regards to the information submitted below relating to Laurel Bank Hotel in Markinch which has been forwarded onto the Alcohol Licensing Team. I can advise that the licence holder of Laurel Bank Hotel does not have the necessary permission to use part of the outdoor area and it appears that they never have. In order for them to use the area in question, in terms of the law, the licence holder requires to make an application to the Licensing Board and thereafter, there will be a hearing for the Licensing Boad to determine the application. Hope that explains the situation.” Hopefully the necessary application is successful and common sense prevails.
James Heyes . 2024-08-07
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We just had my husband's birthday here, and I honestly can't recommend the staff enough. We had a couple of issues with the equipment we brought, and they were able to fix it no problem. There was a little miscommunication about what we needed and this was solved no problem as well. The wait staff and manager in particular were just absolutely lovely! It was such a wonderful night, and I really can't thank the staff enough for everything they did. Would absolutely book them again for another function!
Kylie Shannon . 2024-07-28
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Disappointing. Only two vegetarian options. Mac & cheese. Or basil & tomato pasta. The latter I ordered and arrived with chicken in it ! I was then brought some more pasta minus the chicken. But I couldn’t eat it. It would be nice to have more vegetarian choices other than just pasta. I wasn’t charged for the meal which was the only option really and wasn’t charged for my glass of wine which was good of them. The service at our table of 7 people was excellent.
Kareen Mitchelson . 2024-07-25
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!!!Attention!!! PARTY Hotel!!! Don't book if you want to sleep! 3 Partys in one Night. And no Informations in advance! Such a ripp off!!! No sorry in the evening when we asked for another room. Its a shame! And also the pictureres are very edited. It doesn't nearly look's like.
Franziska Haase . 2024-07-14
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DON'T SLEEP HERE! It's really a shame that the owners have to make money by deceiving holidaymakers. Why are the rooms above the disco bookable if you know it's a party and you don't say a word. On the contrary, they let the guests sign a consent agreement at check-in with information about other things, which also includes the fact that there are 'sometimes' parties here. So you are completely powerless at night if your room shakes. That's no joke!
Rabbit Racing . 2024-07-14
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Had a lovely meal here. Food was first class. Scampi from St Monans. Best I've had. Friendly waiting staff. Definitely recommend it.
Elf F . 2024-07-01
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Great place. Good service and facilities, Fantastic location. Beer Garden 10+ for the added outdoor big screen. Restaurant 8 Bar 6 Restaurant bar 8 Rooms. untested General service is stretched and stressed then relaxed when not overly busy, standard issues. But... Martini Cocktails on tap is like an adult version of tango ice blast.
Tom Boyd . 2024-06-30
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The hotel is in a lovely little town and was easy to find. There's quite a lot of stairs to go up to the rooms which could be difficult for elderly guests or guests with heavy bags but the staff were very helpful. The room was clean and comfortable and complete with amenities. Parking is limited.
Farra Shahfyza . 2024-06-26
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The hotel hosted a gathering following a family bereavement. The venue was great and the staff were fantastic.
Eric Hill . 2024-04-26
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Was in yesterday 6/4 for a birthday lunch with friends. Food was great service was excellent. First time I had been but will definitely be back was great
celia mcintyre . 2024-04-07
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Visited last June and enjoyed it so thought we would come back again for another meal. Went in about 3pm on Good Friday. Wasn't overly busy but stood waiting to be seated without staff acknowledgement, so went to bar and asked for a table. Finally got seated and then had to wait a long time before someone came to take order then walked away but never asked for any drinks so we asked if we ordered them at the bar. When food came, the steak in the steak sandwich was inedible. When mentioned to waitress (who didn't really have any customer service skills) said you should've asked for it well done!! Didn't bother having a dessert so got up and paid at bar rather than asking waitress for bill. Poor food, poor service, poor experience, won't return again.
Karl Fudge . 2024-03-29
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Was in today 27th March 2024 for lunch, had fish and chips but there was already salt on my fish and chips , I don’t take a lot of salt and would very much appreciate if the chef would not put salt on my plate . I did say to one waitress about this and she said something about getting the chef to listen too them . Dear chef whatever your name how would you like it if I put sugar in your tea and you like sugar. The service was very good , hope someone has words with the chef .
Julie Forrester . 2024-03-27
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Rooms a wee bit tired but the food was great both breakfast and dinner, it's also a good place for visiting places around in Fife.
Joan Smart . 2024-03-18
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Had an overnight stay staff were really friendly and made you feel welcome. Food was amazing and service was quick. Room was clean and very spacious.
Kathleen Purdie . 2024-02-29
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Myself and girlfriend recently experienced every tourist's worst nightmare. Arriving at a hotel booked well in advance and they have no indication of your booking. Spending the first several hours of our holiday negotiating with them just to have our initial deal honoured was not excellent. They managed to put us in a "superior" hotel. What they meant was larger. The second hotel was off a roundabout near an A road and out of town. We checked out of the second hotel a day early. It just wasn't the atmosphere we were planning when we booked. We came from Glasgow, but imagine flying from Italy or France to stay in a Scottish hotel, they have no recollection of your booking despite an email thread with them and they place you in a worse spot.
Adam Miller . 2024-02-12
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My husband liked his meal ,but I'm afraid I can't say the same thing! I am careful about what I eat as I'm on a strict diet ,it was an anniversary gift voucher and because I had recently had a heart precedure we hadn't been able to use it , didn't realise it was only to be used within 6 months! I ordered steak but without the usual accompanying sides,I said vegetables and a small salad .when it arrived I tried the salad it tasted stale ,the carrot was nice but the broccoli was totally raw .All I really ate was a steak and a small carrot ,and a small cola.my husband ate all his Mac& cheese,also drunk his cola .The voucher was for £30 and he put money towards it .His meal was around £15-50 or thereabouts,so really they charged full price for mine £26.50 or thereabouts.server did ask if meal was ok and I told her about the veg,she just said I will let the chef know .wasn't impressed at all!!
Susan McLennan . 2024-02-09
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Another lovely meal and a dessert 🍨 to die for great service pleasant staff 😀 and being able to bring the dogs is a real bonus
Edward Stewart . 2024-02-02
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Had afternoon Tea today(Sunday). The view is stunning, overlooking the golf course and the Forth. We had to wait around 10 minutes and received 4 types of sandwiches, a plain scone and fruit scone and a variety of cakes. The scones were some of the best I’ve ever had- warm from the oven, the cakes were light. We received a bottle of water and large pot of tea but had to ask for glasses. The toilets were a bit more dated than the restaurant but clean
5 Opinions
Tasty.... My friend and I visited here fir the 1st time. Very pleasant surroundings, equally pleasant staff. We sat through the back which was very nice. The coffee was really nice but the Rhubarb Loaf.....well!! It was amazing! I'll definitely be going again
87 Opinions
The breakfast, snacks & main meals are delicious . Presented beautiful and get loads. Staff nice and very quick service
17 Opinions
Went for steak night but extremely disappointed. Asked for medium steak but was more rare.Few soggy chips, hard peas and two underdone soggy onion rings. No salad as advertsed. Food was also cold. Asked for a prosecco and was told had no cold ones . Was given small one off top shelf behind bar but when I opened it it was completely flat and very yellow so I think it must have been on the shelf a long while! Lady opened big bottle which again came from top shelf so was not cold but was bubbly. Can't believe there was no bottles in wine fridge. Sticky toffee pudding was good though. Seeing as there was just one other couple in the restaurant there really was no excuse for steak meal being so poor as kitchen not rushed. Won't be rushing back!!!