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4.2

Based on 139 opinions finded in 1 websites

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Nº 119 in 277 in East Ayrshire

CUSTOMERS TALK ABOUT DISHES WITH..beautifulroast
Score
OpinionsNoteGoogle1394.2

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Really nice glass house enjoyed the salmon salad and the roast beef bunny BIG THANKS for MICHAEL and the other employee 😀 👍🏻

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Um Shaheen . 2024-10-30

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Wonderful afternoon tea at the Glasshouse today. We had a dancing lady’s 70th birthday to celebrate and we have always loved this place. The staff are always efficient and welcoming. Today it was Aidan and Austin who were the servers - both very pleasant young men. Our food was delicious and plentiful - the sausage rolls were amazing!! I highly recommend the Glasshouse.

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Maureen Rodgers . 2024-10-22

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Took 14 people for afternoon tea and was delighted with the care and attention given especially since one couple had not warned in advance of special dietary needs. Everyone was complimentary.

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Wendy R . 2024-10-20

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Good and abundant food, inattentive service. They took a while to serve us even though we were the only customers to serve. We ordered 3 burgers and 1 was without cheese. They served 3 burgers with cheese and 1 without fries! They did not respond to our request!

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Rebecca Giordano . 2024-08-22

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First time visiting The Glasshouse, we won't be returning. The place is very tired and needing a revamp. Carpets are not the cleanest considering this is a restaurant, the curtains had marks on the bottom of them and the cushions on the settees at the reception part were grubby and could do with a wee straighten and puff up. Not busy(only 2 other diners) so plenty of staff available to do this. We had to move to another table as the top was loose and wobbly. Food was fine and the girl who served us was very pleasant. Such a let down as I had expected it to be to the standard of the surrounding area.

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Maggie McLean . 2024-08-05

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I was really disappointed with our visit this afternoon for the prosecco afternoon tea. I have been to the glasshouse before and enjoyed their meals but the afternoon tea really is not great value for what's included. You get a smaller than average amount of food and I was shocked to find out that a cup of tea or coffee was not included despite upgrading to the prosecco option. When one of our group ordered an additional cup of tea, the pot wasn't even hot. We had to ask where our ordered drinks were halfway through eating as we made do with water until they arrived. Some of the sandwiches barely had filling in them and the scones were really small and dry. Some of the glassware used for the desserts had cracks in them and we found it almost comical that one of the desserts, in a taller glass, couldn't fit a spoon so we had to resort to using our knives to eat them! This was bought as a gift so I had really hoped for a much better experience than what we received. I definitely wouldn't return again or recommend this afternoon tea.

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Romy K . 2024-08-04

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Finally managed to visit my new golf clubs restaurant, decided to take my mum and dad for a sunday dinner, I got arancini balls to start and they were light and crispy with a tasty tomato sauce. My partner and I got the Sunday roast and it was cooked to perfection, vegetables and the cauliflower cheese was great. My mum got the Morrocan spiced cauliflower steak which she enjoyed and my dad had the Troon harbour fish and chips which he loved, for sweet I got the Panna cotta, my partner got the brownie

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Alan Your Empowerment Coach . 2024-07-13

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Visited from Canada, and lucky enough to visit this place. Micheal the manager was exceptional with his professional manner and great hospitality. I would highly recommend, we had afternoon tea it was perfect, service and atmosphere fantastic.

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Carole Black . 2024-06-17

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Been down several times can't complement them enough on there staff service and food highly recommended to everyone and will be back soon

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Janice Stewart . 2024-06-09

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My daughter booked 20 afternoon teas, for around 25 guests foe a babyshower, including 2 gluten free ones, we were not disappointed. We had all of main large room and staff agreed we could set up early with a balloon arch/easel. The service was very good and attentive without being intrusive. The afternoon teas were delicious and more than ample for all the guests, many went home with boxes of leftover cakes. Many guests commented that it was the best afternoon tea they had had. We would highly recommend the afternoon teas.

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Jacqueline Cook . 2024-05-29

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Have been going to glasshouse for 6years new Cocktails 10 out of 10 amazing!!! Food amazing 10 out of 10 Service 10 out of 10 Glasshouse is better than ever!!!

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peter kerr duff . 2024-05-18

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We came for afternoon tea for my Nana's birthday and the food was delicious with warm quiche, yummy sandwiches and a tasty selection of cakes and scones. The best thing of all though was the service. Top tier, super friendly and helpful staff that truly made my Nana's birthday wonderful. My mum is disabled in a wheelchair and we parked the car directly outside the restaurant and everything was on the flat and they were super helpful working our where best to place mum for comfort and ease of the delicious cakes. A fantastic time and thank you to all the staff for making my Nana's birthday amazing.

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Ashley Roxburgh . 2024-04-27

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Glasshouse Restaurant in Rowallan Castle While we were eagerly anticipating a delightful birthday celebration at the Glasshouse Restaurant, our experience sadly fell short of expectations. Despite the enchanting ambiance and the commendable service from the polite and accommodating staff, the afternoon tea experience left much to be desired. Although the venue itself exuded charm, especially in comparison to other fine dining options in Glasgow. However, the quick and attentive service, coupled with their efforts to accommodate dietary preferences such as ensuring halal options, was appreciated. As for the afternoon tea menu, while it boasted a variety of selections, including finger sandwiches, scones, and desserts, we found the portions to be disappointingly small. Some of the items, like the Cheese & Red Onion Quiche and the Vanilla Cream Cheese & Gingerbread Sponge, didn’t quite meet our taste expectations. Despite expressing our concerns to the host, the offered solutions, such as a 10% discount after payment or a return visit for a similar experience, didn’t quite convince us of a worthwhile return. Overall, while the Glasshouse Restaurant may have potential, our experience left us longing for more in terms of portion sizes and flavor profiles. Perhaps with some adjustments, it could truly shine as a top-tier dining destination. Halal حلال can be provided upon request ✔️ Value for money ❌ Ambience 10/10 Service 10/10 Taste 4.5/10

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Sana A . 2024-04-07

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After my first experience for afternoon tea I got it rectified I went on 11th march & finally had my afternoon tea which was great & so were Austin & Aiden those 2 boys should get recognition there service was exceptional had a much better experience & would recommend you

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Allyson Rae . 2024-03-26

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Popped in for first time for lunch a few weeks ago and the staff were lovely. Couldn't have been more helpful. Prices were very good but the food left us a bit disappointed. Ordered the terrine and I think it was haddock to start, followed by chicken and duck for mains. It was edible but nothing special. Will definitely go back and try again After all we all have off days.

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shona Annette . 2024-03-12

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While I generally try to be constructive in my feedback, I'm afraid I have to say that my Sunday lunch at Rowallan Castle was a bit of a letdown. The food was, relatively speaking, uninspiring. For an item such as a Sunday Roast dinner to be highlighted on the menu in such a way and then be a bit of a let down was disappointing. Our recent disappointment regarding our experience at The Glasshouse Restaurant at Rowallan Castle. It's disheartening to find out that a place with such a promising reputation failed to meet our expectations. A Sunday Roast Beef dinner should have been a delightful and memorable occasion, but it seems that Rowallan Castle fell short in several crucial aspects. We have given two stars on this particular occasion in respect of the failings encountered. The actual roast beef lunch : Although the vegetables were quite tasty, portion size in the meat area were not impressive. We have visited various restaurants in and around the area over time and there have been highs and lows where a Sunday Roast is concerned. There are many places that offer a ‘great plate’ where others have not. The Glass House falls into the later. Lackadaisical, lacklustre service is another significant issue that can significantly dampen a dining experience. Slow and inattentive waitstaff can make guests feel neglected and unvalued, contributing to an overall sense of dissatisfaction. However the young waitress that served us on the day outshone the other male members of staff with her attentiveness, and friendly manner. As for the atmosphere: unfortunately we cannot comment on this, as there wasn’t any. The absence of atmosphere is equally detrimental to the dining experience. A warm and inviting ambiance is essential for creating a pleasant and memorable dining. Our other concern was with the cold draft that was felt during lunch. In spring / summer the Glasshouse is a nice place to enjoy, not so however once the weather has changed We actually found ourselves eating at a pace so as to leave and make our way to somewhere warmer. My feet and lower legs were particularly cold towards the end of our meal. The overall impression of a cold venue further reinforces the sense of detachment and lack of warmth. A restaurant should be a place where guests feel cozy and comfortable, not chilly and uninviting. This is a constructive criticism of the restaurant. I have read a lot of 5 star reviews about the restaurant and can I say this was not our first visit, ( nor will it be the last ) we have taken friends and family to the Glasshouse over the years and barring a few hiccups it was generally a pleasant experience. I can only assume that this was an “off day” and our visit on that particular date was unfortunate. With a few additions and a little updating the Glasshouse could be a great place for guests for years to come, however, as it stands we won’t be returning in the near future. Cold, uninspired, uninviting, overpriced, lacking, …. I could go on …. in fact I already have !!!

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Taistealaiche . 2023-11-26

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Just a quick beer in a great place.

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Lamberto Salucco . 2023-08-21

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Burger was ace 👌👌 very very very nice

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derek ballantyne . 2023-08-19

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Had a lovely meal from the seasonal menu. The quality of food was excellent, made with great Scottish produce. The service was also excellent. The Glasshouse is definitely on our shortlist of great Ayrshire restaurants.

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J Niv . 2023-06-17

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Only been for a couple of times so far for breakfast rolls. But both times have been really nice and having tried the haggis and black pudding you can tell it's better than the usual quality stuff. Looking forward to trying a dinner. Very nice setting as well with it being right in the country and fair prices as well.

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Stewart Bowie . 2023-05-23

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Lovely old glass summer house between 2 Rowallan castles with a golf course, the food was lovely and well presented, we will definitely be back.

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Bill Peden . 2023-05-12

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Food was ok but prices ridiculous. Ordered chicken. 2 small bits. One carrot,one potato and a dressing.£20!! Was still hungry after it. Will not be back. Not value for money

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Mark O'Neill . 2023-04-29

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First time here and pleasantly surprised at how beautiful the surroundings are. The dining room was a little cold but a lovely atmosphere. Service was on point and the food was great. The 2 course is definitely value for money. Will be back.

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Chris Barker . 2023-03-23

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Had a delicious meal on the set menu. Good quality food at a good price. Will definitely return.

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Tracy Maclean . 2023-03-16

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Everything great and will return. We had lunch but will also try dinner and a breakfast at some point to.

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Liz McPhee . 2023-03-03

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Really enjoyed my meal. Seated promptly, food cooked perfectly,good views of the golf course.

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jacob millar . 2023-02-17

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Faultless afternoon tea and service in beautiful surrounds

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L G . 2023-02-07

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Lovely 80th birthday meal with my mother there. Staff are fabulous and the meal was delicious. We will definitely return.

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meemo mcphail . 2023-01-09

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Extremely disappointed with our meal tonight. Firstly the restaurant was freezing.. couldn't take off coats. Secondly food ..3 out of 4 meals very poor. Burgers were incredibly chewy as was one steak. Been once before and thought it would be as good but sadly don't think we will be back

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Margaret Gray . 2022-12-09

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Birthday lunch and it was delicious 😋

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Lorraine Johnstone . 2022-12-02

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A lovely place to eat. Enjoyed the food Mrs H and Louise had the High Tea which looked and tasted great, I had tge Fish and chips which were amazing. Nice atmosphere, Staff and company 👌.

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Gerard Harvey . 2022-11-29

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Good but not remarkable. Setting was great, service was great, food was very nice but not exceptional. I have been here many times and will go back. Needs some lighting in the car park.

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Dave Lee . 2022-11-19

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Excellent on every level, I'd highly recommend.

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Bill Mclellland . 2022-11-12

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I just love this restaurant. My husband and I visit as often as we can. The surrounding castle and grounds are gorgeous. The food is always perfect and the staff are always friendly. On this visit we both had the Sunday Roast, which is a first for us. Absolutely perfect. We also sat in the garden, which is another first for us, with a cocktail each. Infact, the mint for my husband's mojito was freshly picked from the garden. The sun was shining and the whole afternoon was so enjoyable and relaxing. I highly recommend this restaurant and cannot wait to return!!

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Fiona Chaplin . 2022-10-29

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First visit to the Glasshouse Restaurant, food, service & facilities are 1st class, Food prices very reasonable. I will be back.

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Charles Farrell . 2022-10-17

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Staff lovely, setting nice, I asked for medium well done steak and it came dry and burnt, the plum crumble had no fruit, a dry crust with plum jam inside, if I was not with friends celebrating a friend’s special birthday I would have complained but I didn’t want to make a fuss, paid £44 for a good starter

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Nashwa Matta . 2022-08-08

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Great place, good food and wonderful service.

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Hunter Dow . 2022-07-30

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Sorry, didnt like it, food was OK but not fantastic which you would expect

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JJ Graham . 2022-06-30

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Meal was terrible sent it back and still blood running out of meat that much couldn’t cut the lamb they gave us stake knife to eat lamb never heard the likes of stake knife for lamb was as sick as dog when left after eating one wee bit witch couldn’t swallow and still had to pay £27 for what being ill for 2days and no bloody meal rest assured a not be back in this place

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Irene Scott . 2022-06-27

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Lovely food, good service. Afternoon tea has a good selection, and the service is great.

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Einar Nilsen-Nygaard . 2022-06-02

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Nice place en a good food. Highly recommended

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Kj Mcmanus . 2022-06-02

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Beautiful surroundings, Amazing presentation, went for Morher and Father inlaws Wedding Anniversary with my husband. The Food was presented beautifully, taste was amazing and the waiter and waitress couldn't do enough. Was also lovely and quiet. Highly recommended.

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Mary Miller . 2022-05-20

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Had a beautiful day excellent food lovely staff. Well worth a visit. Fab. Thank you.

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Dorothy Alexander . 2022-05-07

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A large group of us had afternoon tea. Superb selection of sandwiches and cakes, all expertly served by very pleasant and efficient staff. Will definitely be back.

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annemarie kennedy . 2022-04-11

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Brilliant service, delicious afternoon tea, delicious sandwiches. Will be back very soon 👍

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Karen Cunningham . 2022-03-09

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High tea was nice, choice of sandwiches were a bit plain. Quality was good though

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Lorraine Murray . 2022-03-05

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Very good, just a bit understaffed!

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Graham Michie . 2022-02-26

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Enjoyed a lovely afternoon tea today. Great food & friendly staff. Would recommend.

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Joyce Bremner . 2022-02-22

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Very nice afternoon tea with excellent baking. Only downside was the lack of staff to top up coffees which were served by the cup. Would have preferred a pot of coffee.

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Graham Michie . 2022-02-19

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We cheated! We went to The Glasshouse twice in the space of two days. We were staying in the area and saw their high tea advertised. Which was delicious. Strawberry tart, lemon mousse, sandwiches... particularly delicious. And then we went back for the Valentine's Day set menu. Wow. Well thought out, beautiful ingredients, well presented. We shared so we could try everything. What I will say is particularly amazing are the pastries - on the quiche, the tarts, the bread with the terrine. I would say I'd go back - but I did already. Highly recommended ❤️

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Arlene Milne . 2022-02-15

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Absolutely loved my meal ...Friday steak night was delicious and good value for money... staff were amazing

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Helena Gourlay . 2022-02-11

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Great afternoon tea , lovely staff in beautiful surroundings

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Lynn Obrien . 2022-02-10

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We had afternoon tea here, But I must be fussy, don't like quiche or chutney on sandwiches

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nan massey . 2022-01-15

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Food was good.Socially distance.Staff working hard as obviously understaffed.Will certainly go again in the future .2 courses for £22.Bill for 6 came to £157 including a bottle of wine& 3 soft drinks.

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David Arthur . 2021-12-18

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Very little festive about afternoon tea here. Poor presentation with unimaginative sandwiches. Mini quiches lukewarm served on bed of lettuce in contact with scones. Good scones spoilt for me by pre prep with little jam and cream. No speciality teas on offer, just Tetley tea bags and would anticipate at this level bottomless supply. With tea going cold , provided with another pot, very weak 1 tea bag, final shock at check out when charged £4 extra. Having had excellent lunches here, have to take business elsewhere.

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peter smith . 2021-12-16

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Nice relaxed atmosphere. Sunday lunch good value. Service attentive. The afternoon tea on some other tables looked brilliant. Must go back to try...

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harvey mcgillivary . 2021-12-10

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Location beautiful. Food was nice too

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Irene Grant . 2021-11-27

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Absolutely superb. Can't wait to go back. And service great 👍 food amazing

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Caz . 2021-11-11

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Had an absolutely delicious afternoon tea at the Glasshouse. Cannot fault the food or the service. Highly recommended.

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Jeanette McGregor . 2021-11-06

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Delicious lunch today at The Glasshouse. First class service too. Thank you. We'll be back very soon!

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Mrs Jones Cakes . 2021-08-27

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I booked a lunch for the first family get together in over a year. When I made the booking, I asked for seating outside, due to covid, and was assured this was OK. Unfortunately the only outside seating was rough picnic tables which hadnt been prepared for us; we had to haul two together to create enough space. One of the serving team - who were friendly and helpful - noticed that one of my party had mobility issues and offered to bring a more comfortable seat from indoors. However, and this is where it get surreal, a scruffy old man claiming to be the owner, verbally attacked my party and berated us for taking his chairs outside. On being told that his staff brought them to us he became aggressive and started to argue with us. When paying and leaving his staff did apologise for his behaviour and gave us a free voucher for high tea. So, in summary, the location is great, the venue is getting a bit scruffy, the food is of good bar meal standard, the service is good but the owners rude and aggressive behaviour is astonishing. I wouldnt go back, obviously.

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Donald Gilmour . 2021-08-19

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My daughter bought us vouchers for here but due to Covid unable to use until recently. Staff very good and meal was excellent. Will be returning.

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Keith White . 2021-08-14

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Very poor, ordered the same as the last time we were there just a month ago, the main was completely different and not at all nice. I think the food is a bit of a lottery.

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Sarah kelly . 2021-07-04

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Great meal in a fantastic surroundings

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Jim Moir . 2021-06-19

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Lovely location but only one boring vegan option. Just stock meat alternative we can swap for the meat on the other menu items please.

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Adam Leavy . 2021-06-13

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Excellent food great service 1st time there .Will be back highly recommend

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Doreen Watson lindsay . 2021-06-12

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Family run, sourcing food and drink locally. This is top class dining, on the edge of an exclusive golf course. Menu's change throughout the year. We had afternoon tea, and it was excellent, and there was plenty to share.

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Peter Mabon . 2021-05-24

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Fantastic high tea. Plenty to eat. All fresh and amazing tasting. Service was great and very attentive. Any request brought to table quickly. I will definitely come again.

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Maria Mowat . 2020-12-17

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Went for Afternoon Tea one of the best booked again as it was so good staff are amazing

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Elaine Pagan . 2020-08-18

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Has always been great food and service. Amazing location, too. Overall, definitely one of the best places to eat in my opinion in Ayrshire.

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Dave Martin . 2020-08-14

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This was my 3rd visit to The Glasshouse restaurant and the food and the service has been consistently good. Today I was meeting a friend with a disability, i was very disappointed to see that the disabled parking spaces, although near the door, was very poorly marked and also seemed to be where they kept the rubbish. I think it's time they were repainted and that there was a sign at the end of the walled garden to indicate where they were.

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Debra Black . 2020-03-05

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Absolutely delicious meal last night food and service was fantastic they accommodated to our every need especially Nicola who saw to our every need

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Gillian Kerr . 2020-02-16

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I had high hopes from the reviews and their Facebook page. Perhaps it was the timing that was wrong. Visited for a coffee on a Monday morning. We were the only customers and the place looked drab. The only scones on offer had been baked on Friday. Decided to stick to coffee only. The three stars are for the staff!

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h melville . 2019-10-21

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Lovely food in excellent setting. Service was excellent with a lovely relaxing atmosphere.

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Louise Steel . 2019-09-04

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Excellent restaurant well worth a visit out in countryside with lovely views

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William Clelland . 2019-08-16

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Was here today for my 70th birthday with another 9 members of my family, a fantastic time was had by all, food was delicious, staff are so friendly and prices are very reasonable, have been a few times and will definitely be back.

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Betty McQueen . 2019-07-07

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Good place to visit and have something to eat

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Margaret Hewson . 2019-06-23

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Beautiful setting in the grounds of Rowallan Castle near Kilmaurs, great service and terrific food at very reasonable prices. Would highly recommend.

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Keith Robertson . 2019-04-28

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When driving in we took a wrong turn and ended up at the houses on the estate, which are very beautiful. We were followed by who I can only imagine was the gardner from the coach house at the entrance to be rudely informed in a very pretentious manner that we were on private property and to leave. He followed us up to the car park at the glasshouse and sat looking at us. We decided that our custom was not welcome and we went elsewhere for our lunch. Will absolutely not be back and would not recommend a visit if this is how guests are treated on the way in.

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Paula Misset . 2018-12-22

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Always lovely here just wish they could heat the place properly...Always chilly 😑

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Maddison C . 2018-12-16

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Excellent meal staff were fab we will b back

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Ian Beattie . 2018-12-10

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Food was good. Not a lot of choice. However the whole thing was let down by lack of heat, our whole party were freezing.

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Angela Laurie . 2018-12-08

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Just had afternoon tea it was absolutely lovely . The staff could not do enough for you would highly recommend it will certainly be going back.

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Norma Smith . 2018-10-05

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We had our wedding meal in the glasshouse 18.08.18 meal was for 60 people food was fantastic service was brilliant can't thank George and his team enough 11 out of 10 x

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Edna Townsley . 2018-08-22

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Not much of a menu to choose from could have gone for bar lunch and got a better choice very disappointing for it to be such a lovely place to dinne

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Linda Cunningham . 2018-08-18

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By far one of the best, if not thee best eating experiences I've had the pleasure to encounter on this side of Scotland!, I'd highly recommend afternoon tea or burgers.

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Shirley Black . 2017-03-19

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