The Fox House in Sheffield

Went for a Sunday Roast. Food was excellent, compliments to the chef. Front of house staff unfriendly, and proper grumpy which let it down.. kind of ruined the overall experience so only 3 out of 5.

Booked a table in advance were given a secluded table with broken heating in 3 degree weather, the fire door was constantly left open right next to table. Despite asking for a resolution or just to be somewhere warmer, no solution or meaningful apology was granted. The food was nice and we enjoyed all the dishes, however even accepting the busy nature of the venue, the service was very poor and we had to chase waiters around to be served…from sitting down, it took nearly three hours to receive mains and desserts. One of our friends was labelled a problem by management despite only asking for a proper answer to these glaring service issues which is frankly unacceptable in a dining environment.

Have come here for years, used to be the perfect place for a post climb pint. But in the last few years, the quality of pretty much everything has massively dropped. Food coming out cold, drinks over priced, managers blatantly not caring. This isn’t due to the bar staff or the chefs, this is clearly shoddy management making quick money grabs rather than maintaining quality control. We’d left it the first few times the poor service started happening, thinking it was just a once off. It is not. It is consistently poor from all aspects. Think it’s time, unfortunately to find a new pub. I will no longer be recommending, I will now in fact recommend not going. This pub has been ruined by bad management. Good luck to the rest of the staff on this sinking ship.

We came today for Sunday lunch. It was one of the best roasts I've had in a really long time and i'm very picky when it comes to Sunday lunches! The staff were all really friendly and helpful even though the pub was packed and they were very busy. I wouldnt hesitate to rerturn. Highly recommend!

Had a lovely evening at the Fox house. Our waiting staff were Cal and Jess, great friendly service will definitely be back. Excellent food and drink.

Disappointed would be an understatement! Having booked in advance for a table of 8, we arrived promptly to be seated a cold annexe of the building. There was nothing done to make our experience more pleasurable apart from the duty manager saying "we can cancel your food if you don't want to sit here". Totally unacceptable that they would rather turn away 8 customers than try and find a solution. When we asked if there was any alternative heating solution the answer was a straight no. Throughout the meal, she inconsiderately kept leaving the back door open causing the temperature to drop even further. Having sat down for 15 mins, no drinks order was taken and we were forgotten about in this cold, dingy part of the pub. Only when I managed to get the attention of the manager, she came to take our order. Her demeanour was off from the beginning, bad energy and a face to match. She took our drinks order, whilst telling one member of the party to speak up. The drinks arrived after a long period, whilst forgetting a simple glass of water. The food arrived at different times for the party, which I guess is understandable as it was a busy Saturday lunchtime. Apart from not having certain items on the menu, when I made enquiries she seemed annoyed to be asked, which was later confirmed in a conversation after the meal. I believe this woman needs some serious customer service training if she is going to be working the public and should understand that a customer is able to ask questions and shouldn't feel put out by doing so. The meal was mediocre at best, nothing that reflects the prices that they charge. Following our meal we ordered desserts and coffee together. They too came out separately, and at this point we were ready to leave. I went to speak to the duty manager to tell her to cancel the desserts, where she decided it was a good idea to rudely insult me. I quote " I could tell from when you walked in, that you were going to be a problem". Not referring to any member of the party but me, she mentioned that I asked too many questions, I explained to her I'm entitled to ask questions, I'm not being funny but if she can't answer basic questions to a customer without feeling aggrieved then she should not managing anything. I felt her comment was rude and inappropriate, I felt that she targeted me based on my skin colour and that she be spoken to about her actions as this is totally unacceptable. She then provided me with £30 off the meal as a way of shutting me up. At this point we were all fed up and ready to leave. Please avoid this place if you value your self respect and your hard earned money. We will not be returning.

I took shelter here on a stormy walk through Padley, and the staff were incredibly accommodating on a busy night and served us great meals and drinks. Especially our server Jess, and the manager that managed to squeeze us in.

Had a great evening here earlier this month! The staff were amazing and the food was just as good!! Will be returning asap

We went there for dinner, so, not sure about the room. Service was great, despite they were fully booked and have a big group.

Decided to go out for dinner on a bit of a whim. Was lucky that there was tables spare. The pub is in a fantastic location and the interior is exactly has it should be for what it looks like from the outside. Will and Jess who was working that evening was friendly and attentive. The food was very tasty, and catered well for my wife who is a vegetarian. Would highly recommend

Food was good. Service let it down, long waits to clear tabels, dessert and to pay bill. Looked understaffed.

Fantastic place! Had a really lovely meal last weekend. So friendly, with great service and brilliant atmosphere. Doggy friendly too - what's not to like! Would definitely recommend.

I won't be going back again sadly. This is now the 3rd (and final time) that i have had a negative experience at FH. A common tread is appearing, and it's in relation to customer service. The staff are at best not interested, they look like they don't want to be there and at worst they are rude. My interactions with staff leave you feeling like you've inconvenienced them. This weekend we visited Saturday, it was a busy day but the whole set up is poor. Staff are more likely to tell you what your doing wrong than saying hi and being helpful. I firmly believe of it wasn’t for the prime location that the poor customer service would cost this place. I wonder if the staff actually like working there. When staff rudeness is so prevalent it often comes from the management. The systems and processes are poor. We waited 20 mins for hot drinks and they were left at the end of the bar. Lovely location, but staff customer service needs huge work.

Expensive and disappointing. I almost paid just under £20 for an aubergine gratin... But turns out that (like other items) wasn't available. Drinks took ages to come, other tables even ordered the same drink three times. Food wasn't cold but certainly wasn't warm. Taste was bang average, which would be fine if they charged average prices... But it's extortionate for what you get. I felt bad for the serving staff who looked stressed and totally swept off their feet, otherwise I might have complained to be honest. Really disappointing because it's lovely inside and a lovely location and the staff seemed like they were trying to make the best of bad circumstances (but service was v slow). 2 hours in there and we could only fit in one course before having to leave for a bus. I'd recommend Longshaw cafe instead. Sorry, Fox House😭 but I don't want others to be similarly disappointed.

Nice pub at the top of the hill - Cyclists favourite on the way out of Hathersage- serving good ales in a comfy setting.

I recently booked a table at this pub for two friends and I. We were all very disappointed. Starters took almost 45 minutes to come out, 2 of which were scotch eggs. When they did come, they had obviously been kept warm for sometime and were not very appetising. The main course (3 burgers) came out over an hour later, all 3 were cold and one of them was imcomplete. There was no appology or warning about waiting time. We had to ask 3 times for the bill, we felt trapped. We paid well over £100 pounds for a terrible experience. I will never go back to this place, nor will I recommend it to anyone.

Nice inn situated near the Longshaw estate and the Burbage Valley. Sell a range of food and drinks.

Never been in a pub so busy in my entire life! Mark, Claire and their team made us very welcome from the off, I understand they are new management and looking forward to see what they do with the place in the coming months! Food was hot and delicious! Even better we could take the dogs in, 100% recommend but book in advance as it seems an extremely popular place!!

Popped in mid dog walk just after Christmas, was super busy but staff still really friendly and helpful. Vicky in particular made an effort to acknowledge us and make sure we were being served during what looked like a very busy bar area!

Great location and friendly staff. Went Sunday for a birthday meal with our daughter and her friend. Food was luke warm. Took my daughters food away to reheat the chips and burnt the burger. Laughable really. We won t be eating here again which is a shame.

As someone who loves the Peak District and the surrounding climbing areas. The Foxhouse was a perfect stop for a post climb meal. With a good selection of drinks and a really good bar snack menu it’s exactly what we needed!

We've not been to the Fox House for some time and didn't know what to expect. We were not disappointed. The venue was warm and welcoming and the staff attentive and efficient. It was very busy, but we were well looked after by the host Vicky, who was lovely and kept us updated during a very short wait for a table. Great food and great location. We'll be back.

Booked a table for two people through phone and when I got there they told they are fully booked. They were not willing to help at all and literally kicked us out

Absolutely awful. It took over 2.5h HOURS for the meals to come out! Three meals never arrived. Half were cold. The poor kids were completely fed up. We will certainly not be wasting our time again!

We visited this restaurant on Boxing Day and were quite disappointed. Half of the dishes on the menu were unavailable, which made it difficult to enjoy a full meal as planned. On top of that, the side dishes we ordered were forgotten, which added to the frustration. While the food we did receive wasn’t bad, the overall experience left a lot to be desired. I understand it was a busy day, but better preparation and service would have gone a long way.

I've called in this pub/restaurant a couple of times now and on each occasion they've refused me in just for a drink I'm a paying customer and there were plenty of seating available inside and out, I will not be returning...

Another amazing family meal, excellent food, service and atmosphere.

Dropped in after a walk on a Sunday and knew it would be busy so just go as a drink. A good selection of alcoholic and non alcoholic drinks and the food being brought out looked really nice... Will time things better next time.

Had a wonderful brunch with friends for our Christmas get together and the whole experience was superb. Special thanks to Vicky and Claire for the excellent service and making our visit so special

Lovely food and service from Maya

Lovely place with roaring fire nice cozy atmosphere food excelled

Great food. Lovely atmosphere. Victoria our server was amazing. Professional, friendly, helpful..nothing was too much trouble. Will visit again.

Excellent Sunday lunch. Well worth a visit. Staff very welcoming and service was good.

Always receive a friendly welcome on arrival and it's in a fantastic location when visiting to do landscape photography in the area

Great placecto stay, friendly staff, cozy pub, good food, nice rooms

Very disappointed been drinking most of the afternoon in here and 18:30 went to order food and was told wasn’t serving food in the bar area

Amazing food and an amazing server. Thanks Emma 💖

Only stopped for lunch after a hike. Absolutely gorgeous surroundings and the food was beautuful. Highly recommend

We stayed at the fox house on 7/12/2024 and we had a fantastic time. When we arrived t was quite busy but the bar service was very good. We were shown to our room and we were very happy with how spacious and clean it was. It was a little walk outside over the courtyard to our room but this meant it was very quiet. The room had everything you would need for a night away. We had food in the dining area off the festive menu , which had plenty of choice. Our waitress , Jess was very nice and nothing was too much trouble. The food was amazing. The following morning we had breakfast, which was equally as good, also with plenty of choice and all cooked fresh to order. We would definitely stay again and recommend. It’s such an amazing location with plenty of walks and not far from Matlock and chatsworth.

Been here many times and always great food and service. Last visited a few months ago when food wasn’t as good and service was really poor. Really wanted to give it another chance so booked in for Sunday lunch today . Pleased to say the food was superb and the service even better . Jess looked after us and was brilliant start to finish. Thank you so much .

Really lovely dinner and great service thank you Vicky & team!

Just had a lovely overnight stay. Beautiful, peaceful room, great food and lovely staff.

Staff were very nice but service was dreadful

Our third visit this year and again did not disappoint. Good value food and drink in a buzzy atmosphere with attentive staff - Eve was excellent from start to finish.

We have been to this pub many times, and the quality of the food and service varies. The first time I ate here two years ago, the food was delicious, the place looked amazing, and I couldn't wait to come back again. However, every next visit, I was a little disappointed. It happened a few times that we had to remind the staff that we were still waiting for our order. On our last visit we really enjoyed the food, but it took 45min to bring two soups, and they arrived cold. We do appreciate the stuff tried to correct it and were very attentive afterwards. Overall, I really like this place, but because of the mixed experience over time, I will try other pubs in the area. I also find it a little overpriced. I didn't mind it the first time as the food and the service was spot. On a positive note, it's pet friendly, and they aways have extra doggie biscuits

Excellent Sunday lunch - lots of veg and meat. Very good service by our server Will. Will come back

Amazing meal , great atmosphere Real cosy pub due to the gorgeous roaring fires and food and service was fantastic. Was particularly busy during our visit but the team couldn’t have been more helpful :) I didn’t catch everyone’s names but a special thankyou to claire and Brandon who went above and beyond for us and really made it special

Nothing good Coffees Luke warm We waited 30 minutes and then had to ask someone to come and take our order. The food then took another 30 minutes to arrive. The sea bass meal was lukewarm warm The greens and grains salad had no peppers, no ginger and pineapple dressing and 2 very small pieces of butternut squash. £14.95 for a bowl of salad leaves - I sent it back and asked for peppers and squash but even when it returned it was terrible. We go out for a treat but paid good money for food I could have cooked better at home. Very disappointed.

They have a problem with their billing system. Overcharged us £28.05. Chased and called several times over more than two weeks. Still haven't gotten the Refund. The manager first denied the bill was wrong, trying to explain to us there is extra charges for some dishes. Then We replied with evidence, including their online menu, which shows no extra charge. He then said the online menu is different to the hard copy. We asked for a photo of the hard copy. Of course, they cannot provide it. Then We got an apology email admitting their mistake, asking us to forget the menu and wanting to refund £30 to us. Well, thanks for the generous £1.95 compensation. We don't need that. Just refund us the £28.05 overcharge. I am not going to chase It again. You can't deal with dishonest people. But I will update this issue here in my review. Actually, I am very much looking forward to their replies here, explaining how they act right. And I am ready to post evidence. Update on 21 Nov: I called Josh on Monday. I was promised an email replay by Wednesday, the 20th. Haven't got any email or call. What a great service!! Final update: We finally got the refund over the phone.

Having not been in there for a number of years I called in at teatime last Friday with my brother and two dogs. Freezing outside, We found a place near the blazing log fire and had a couple of pints. The staff were attentive and engaging. Victoria behind the bar took time to introduce the extensive menu to us and generally made us welcome. She also provided treats for our 4 legged companions. Overall a lovely experience.

Food was excellent and great service

Great food and fab service from Fraser

I really enjoyed it, great beers and I love the bar snacks menu

This is a great country pub in the peak district

Josh gave our family fabulous service, super friendly!

The Fox House is a FANTASTIC country pub!

Brilliant food and lovely service from Josh. Located in a beautiful area as well!

Lovely service and amazing food, perfect place in the country side. Paddy was BRILLIANT

Josh the manager was wonderful and informative he was also incredibly funny and made us feel very welcome! The food didn’t take long and was presented nicely!

Great warm welcome from Josh to combat the cold weather outside. Well worth a visit.

I love the Fox House, it’s a cracking country pub in the heart of the countryside. What an amazing atmosphere! Josh was brilliant, thank you for a fantastic visit

Came in for a break from the cold. Wonderful options and can cater for vegetarian and gluten free! The food was delicious and the staff are so friendly especially our waitress Eve! Perfect place to go after a long walk in the peaks!

It was my birthday and we had a lovely meal and my husband really enjoyed the venison pie. I had lasagne which was gorgeous. Thank you very much for the mini brownie and hot drink too. Josh the manager was very helpful and attentive.

I love coming to this place, the only thing that let's it down is inexperienced staff who lack attention to detail. Inform diners what isn't available before they order. Walking passed finished plates multiple times are a few simple things that could make a visit more pleasant. Being a previous trainer for front of house, i would love to come in and shake a few people by the shoulders. Saying that, all the staff were pleasant and friendly. Food quality could be slightly improved for those of us who like to dine a little later and probably spend more on alcoholic beverages.....

Fox House is such a lovely pub and we expected great things especially for the price of food and drinks. Visited mid-week after a hike and it wasn't particularly busy. Spent over £100 for a group of 4. I ordered the 'hot beef brisket sandwich on toasted artisan bloomer' which sounds delicious but was unfortunately extremely disappointing. Cold shredded beef between two over-toasted slices of regular looking white bread. The bread was hard and everything was cold including the fries. It also came with a pot of beef dripping sauce which came in a plastic pot similar to what you'd expect to receive at KFC. I ate the sandwich because we had just finished a 5 hour hike and was hungry. All of my friends meals were also luke warm and disappointing. Such a shame because it's a lovely pub in a great location. Do better Fox House - you have the potential, but sorry to say we won't be returning any time soon based on our experience.

Ordered at the bar, we were waiting some time we didn’t realise it was table service. Some menu items not available which was a little disappointing. Food for 4 all arrived cold. No one asked us how the food was even when taking the plates away because they knew… it was cold. (Meat shouldn’t arrive to the table cold). Disappointing, will not return.

It was alright I wish they were a bit quicker but there tecology gear was down

Food was delicious, staff were friendly if a bit slow due I think to training a number of new members. BUT.. Only some of the food and drink was priced on the menu. We had to ask the price for some meals and many of the drinks were not priced. This seems to be a shocking trend in several dining places lately. Would have been higher rating without this pricing issue.

Just had a super meal, booked a table the day before as I know it's super busy at the weekends, glad we did. Our server was Maya, and she was extremely friendly and polite and had a lovely demeanour without being over the top, perfect for the hospitality industry. There are lots of food options, including plenty of vegan/vegetarian options. The pub is located in the Peak District, so it is frequented by hikers and those out for a nice meal - it caters and welcomes all. And it is dog friendly! All the staff are lovely even though they are rushed off their feet. There is a large carpark and an outside area with views over the moors. Perfect!!

Terrible service, very slow, no organisation. Rude manager who seemed to think it was acceptable that it took an hour to get 2 drinks, a starter and a sandwich after having to ask and chase for absolutely everything. Good car park for a walk though. My suggestion would be to use the car park go for a walk and find a better pub after.

Service: Not nice the way how we got approached while heading the wrong direction in the dinning area! Food: Food came cold ,waited close to 30 min for food, even though it didn't seem that busy! The quality of food was low ,for that you pay, I would not recommend. I had planned to show peak district to my friends who live further away and had planned to dine there in the next few weeks, that will not happen!

First time visiting.. and the last! Extremely slow service. Had to ask to be served on more than one occasion. We felt as though we were being a nuisance just asking for a drink etc. Food quite nice, shame about the service. We won’t be visiting again.

Had a wonderful meal at Fox House yesterday. What a lovely atmosphere inside the pub. Our waitress Vicky was polite, friendly and attentive. Would recommend without hesitation! 5*

Went as a party of 5 for a special occasion. Whilst the food was tasty, what arrived was not what was on the menu(daupinoise potatos were substituted for mash on the belly pork, and green beans came as broccoli on the sea bass weekend special menu) The main issue was how long it took. From arrival at 5:30 we didn't leave until after 8pm. Apart from ordering drinks on arrival we had extensive delays between courses- we even asked if we could have our desserts to take away (unfortunately not possible as nothing to put them in and chocolate trio not available anyway) Bill was £165 for 3 x 3 course weekend specials and 2 main courses and included 4 pints and an Orange juice In summary food was a decent quality but service some serious issues.

Lived in Sheffield a few years but never been here, although have used it as a landmark on multiple walks. Service was impeccable, food was excellent, and ale great. Got the prine burger and cheesecake both spot on ! Thank you

Really high standard of food. Cosy pub with a real fire. You'll need to book for Sunday, it's very popular. Great location just outside Longshaw National Trust, close to Froggat Edge. Staff were very friendly and helpful.

We haven't stayed here but we have eaten here on a number of occasions. Service is sometimes a bit slow but the food is good and it's in a great location to walk in Longshaw or around Burbage.

A very chilly recent evening when the fires were not lit and it was cold inside. After several requests the heating was turned up. Several if us ate with our coats on 😞

Food was amazing with good portion sizes. Great selection of beer and other drinks, nice clean when good looking area. Server was Vicky, who was very kind and good. Would come again.

Good food, service was a little slow and the prices a tad high but the meal was delicious.

Visited Tuesday food and service was amazing want to say a big thanks to Josh and all bar and restaurant staff for a great service. Rob and nic Willoughby will defo be going back

Had a weekend stay! What can I say. The views were absolutely stunning, sets the vibe for a few drinks in the beer garden despite the cold setting in. Wish we brought the dogs along. The staff were attentive, food was hot, very tasty. Our room was a decent size, clean. We will definitely be returning.

Visited yesterday as a family for my wife's birthday sat in a little alcov behind old door. Excellent meal and service staff very helpful well worth trip from Derby try to visit often as we can as our daughter studies at Sheffield Hallam.

We stopped here for breakfast after hiking the food was delicious, we also spotted a red stag nearby!

Terrible from entering the establishment to leaving table booked for 19-15 sat down at 19-35 after looking at the menu and deciding both starter and main course we had to ask at 20-15 for someone to take our order starter came after asking again where our starters were they came at eventually ,main course came but late food not up to much and some mains where cold would not recommend this place.

Don’t often leave reviews but after a Fabulous meal I felt compelled to do so . Great food with plenty of choice . Homely atmosphere / not hurried . The service was excellent - especially from Vicky - thank you we will be back

Gone downhill since change of ownership. Some staff pretty rude - person doing check in to the restaurant and the restaurant manager clearing tables in particular. Zero manners, look like they don’t want to be there. Certainly don’t seem to realise they are working in a service business. Looking at other reviews, the management either don’t care or don’t know what they are doing. There’s a whole stack of reviews since the change of ownership along the same lines. The food is very overpriced and low quality, beer selection uninspiring. The great setting doesn’t make up for it, a real shame.

We had a lovely Sunday lunch here. Really nice atmosphere

Stopped of quick lunch. Amazing food. Staff are lovely. Great work from Ben finding us a table at such short notice. Definitely recommend and will be back!! Thank you again.

Beautiful location and is a must visit!

Wonderful service here. We had a great visit. Last minute decision on our holiday and we’ll be back again before we leave

We waited 10 minutes before we asked to order drinks and some water for ourselves. It then took a further 10 minutes for the water to come, bearing in mind we were parched and had 3 hungry young kids. The menu is good but pretty pricey, nearly 20 quid for a burger so we anticipated eveything to be on point. We then ordered our food after the much needed drinks came and waited for another 45 minutes before our food came. During this wait, we had not a single staff member come to ask us how we were doing or to explain and apologies about the wait. The staff seemed totally lost and untrained. We had to complain and ask when the food would be ready and it was a further 15 minutes before it arrived. When the food eventually came, the extortionate burger was stone cold, as were the chips. We were not happy, complained and walked out hungry. It’s outrageous to be charging those prices for such a diabolical service and product. This place was decent once. Not anymore.

One of the most popular spots in the Peak District, ruined by dreadfully slow service due to a permanently understaffed bar, especially on sunny days or over Christmas. Pained to say we’ll likely go again but only due to lack of another option. Would avoid if possible.

Not sure what was going on yesterday afternoon but there was clearly some serious issues. I’m not sure banning someone (not my table) who complained their food was cold after waiting an hour with children was your proudest moment. The excuses you were giving were extremely poor and insincere. If you have issues in the kitchen/ staff then close. If your bar tendered will not work together then it’s your job to manage the situation, but I think everyone there yesterday will be giving the place a swerve for now. If managing people is not your strength, or communicating with the public, maybe have a think if hospitality is the industry for you.

Four of us stopped in after a lovely walk to grab a quick pint. Fairly quiet and we were the only customers waiting at the bar. Two bartenders that seemed upset with each other and neither acknowledged us for 15 minutes so eventually we just gave up and left.

We were turned away, reason:- we have had a busy afternoon so we are not accepting walk in's, the pub had about 6 people in and there was loads of free tables. Took our money else where.

Stopped for lunch en route to Hope. It was over ten years since we last visited, so it was nice to see the Fox House still open. The welcome, food and service were top notch. We will definitely not leave it another ten years before we return. 👍

We came to The Fox House for Sunday lunch with our family and we were very pleased; the food was delicious, the Sunday trio of roasts is amazing and the staff, especially Vicky, were very accommodating and helpful throughout. We thoroughly enjoyed our visit and we'll definitely be coming back again.

Front of house staff were great. There were some technical and staffing issues in the kitchen on the night we stayed. We didn't mind too much and were given a complimentary breakfast to make up for any inconvenience which was great. The accommodation was really nice.

It is a friendly atmosphere. Lovely comfortable seating and good cooking.