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OpinionsNoteGoogle2394.0

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Staff great from the second we arrived, we arrived late due to train issues but they were very friendly and helpful the entire stay. Had an issue with our shower one morning but this was fixed same day so can’t complain at all, would stay again 👍

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Rhys Wilkes . 2024-10-21

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We recently stayed in Suite 1 at The Fig Tree Hotel in Markinch, and while the room itself was pleasant, a few inconveniences left us with a disappointing experience. **Room:** The suite was spacious, clean, and comfortable. Positioned directly above the pub, I was initially concerned about noise, but it turned out to be surprisingly quiet, allowing for a peaceful night’s rest. The décor was tasteful, and the bed was comfortable, making it a welcoming space after a long day. **Issues with Hot Water:** Unfortunately, the biggest drawback of our stay was the lack of hot water on our first night and most of the following morning. This was especially inconvenient as we were preparing for a wedding. However, the staff did their best to rectify the situation by offering us access to another room so we could take a hot shower, which was a helpful gesture. **Breakfast Discrepancy:** One thing we looked forward to was the breakfast offering mentioned in the welcome book, which highlighted a bacon or egg roll. However, on both mornings, only toast and cereal were available. This was a bit disappointing, as we were expecting more based on the provided information. **Housekeeping:** Another downside was that the room wasn’t cleaned, nor were fresh towels provided during our stay. Given the price and expectation for a suite, we would have expected at least a quick tidy-up or towel refresh. **Overall Experience:** While the room itself was lovely, the issues with hot water, the incomplete breakfast offering, and lack of housekeeping left us feeling underwhelmed. The Fig Tree Hotel has potential, but unfortunately, our stay was marred by these inconveniences.

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Bo Lamb . 2024-09-23

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I recently stayed at this hotel and was left thoroughly disappointed. First of all, the advertising is completely misleading. They boast about luxurious amenities, but in reality, the shower facilities are subpar at best. The water pressure was terrible, and the temperature fluctuated constantly, making it nearly impossible to enjoy a decent shower. The management is another issue—they're dishonest and seem completely unbothered by the state of their hotel. I brought up several concerns, and while they agreed to refund me due to the poor experience, I'm still waiting for that refund weeks later with no resolution in sight. The noise levels are unbearable. Every night, there was loud music and shouting until the early hours of the morning, making it impossible to get any sleep. It felt more like a nightclub than a hotel. The cleanliness of the hotel is appalling. The floors were filthy, and worst of all, they didn’t even bother to change the bed sheets! It was obvious that the room hadn’t been properly cleaned before my stay. All in all, this place is a disaster. Avoid it if you value cleanliness, honesty, and a good night's rest. And don’t trust their refund promises—I'm still waiting for mine!

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Wonderland with Alice M . 2024-09-19

MORE AT Google

Lovely to see this back open and nice to sit in the sun in the beer garden out front. Enjoyed our visit

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Mhairi . 2024-08-20

MORE AT Google

Ideal for a stop over, very friendly and accommodating staff, good facilities and lovely area, close to local shops and amenities. Would return for an overnight holiday.

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Denise B . 2024-08-01

MORE AT Google

I stayed here recently whilst I was in the area with my work. The rooms are fantastic and the staff are very friendly and helpful. I'll definitely be staying here again the next time I'm in the area.

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Kevin Miller . 2024-04-12

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Went for a family meal 8 of us. Each meal was disgusting cold and poor quality with bad service thrown in for good measure. Save yrself money and go somewhere that deserves and appreciates your business

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tracey mccallum . 2024-03-25

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Got this as a Xmas gift. Not much round about but you have a good bus service and a train station on your doorstep. Room was lovely. Food was excellent and the staff were very friendly and approachable. Will definitely go back again.

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Jean Anderson . 2024-03-12

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My friend and I stayed at the Fig Tree Hotel this weekend and it was amazing. The staff were very welcoming and that created such a great first impression which stayed with us for the entire weekend. The atmosphere was relaxed and the food was delicious and really well presented. So looking forward to my next visit.

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Fiona Taylor . 2024-02-13

MORE AT Google

Friendly nice quick stop before catching the train or even on the way back 😊👌

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Afzaal Mohammed . 2024-01-28

MORE AT Google

5 of us were at The Fig Tree to celebrate a special birthday . One of our friends had dietary requirements and had phoned ahead and the staff were most helpful. We had a great night . The staff ,our waitress was excellent, excellent. Food was delish the dining room had a lovely atmosphere ...it was just perfect . Great value for money too. Definitely be back . Thank you for a fantastic night

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Lynn Simpson . 2024-01-22

MORE AT Google

The coffee was tasty. Unfortunately only one person serving in the restaurant and the bar. So service was unbearably slow. Not that person's fault. Has to be a management issue.

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George Gavin . 2024-01-04

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