The Emporium in Ribble Valley

Excellent food - delicious! Service was quick and staff very friendly. We loved the calmness of the place and the lovely surroundings. We will return.

Probably the best meal we have ever had at this restaurant, my wife and I went out for my birthday treat, we didn’t book because it was early afternoon we called in. I ordered a pint of Hen Harrier while we were looking over the huge menu, the beer was excellent. We both ordered the Chicken wings and they were delicious, to be honest , the both of us could have shared one portion because there was so many. My wife had a small mushroom Fettuccine, and I had the sea bass, both meals were cooked to perfection. Compliments to the kitchen staff and the Chef.

Sadly not as it used to be, took well over half an hour to get our drinks which we ended up getting from the bar ourselves as our order was on an tray sat waiting to be brought to us. Service was incredibly slow, wine glasses were not clean. Seems there is no one taking charge and managing the staff. Our waitress was very young and doing the best she could. She was very apologetic and told us that too many bookings were regularly taken and they just did not have enough staff to deal with all the customers that come through the door.

Currently sitting in the cafe. Arrived 45 mins ago.. ordered coffees and food. The coffees arrived half an hour ago. Still waiting for the sandwiches.. Staff uninterested.. actually quite surly. Food just arrived whilst I’m writing this.. 50mins in. Got the order wrong… offered to correct the error, but can’t risk the wait! Fish finger sandwiches cold, as if they’ve been left standing waiting for the rest of the order.. Nachos were nice! Definitely won’t return, and can’t recommend.

We haven't visited in a while, but it won't be a visit we will be repeating. The evening set off well but there was a major issue in the kitchen so they stopped food orders ( despite us having a table booked). The service was haphazard,we had to ask for everything,plates, napkins,seek staff for another drink. The toilets had no paper towels, in every cubicle the toilet roll was on the floor. The bill was wrong, there were items on that we hadn't had. Seems to be lacking a manager with experience,there are a lot of youngsters working there who clearly need direction.

I couldn't fault the service however the food was awful, ordered a pizza, it was raw, I had eaten some of it before I realised the underneath was just dough and flour, absolutely disgusting, I sent it back to have another made but I had lost my appetite by then and I just couldn't eat it, this was a treat night out for my friend going through treatment for her cancer, I wasn't even offered a discount, I paid and left purely as I didn't want to cause a scene and stress for my friend but never again, this was my first and last time.

We decided to risk a visit despite previous times being disappointing with slow service. A marked improvement seen today, food was good, I had the avocado toast. Kira served us and was friendly, welcoming and efficient. Keep it up and we’ll be back 😁

Visited this morning for coffee with a friend. In spite of there being 3 staff behind the bar I had to go and ask to be served. Staff look disinterested and not very happy. On ordering 2 more coffees one of them was incorrect. Service is very slow here and staff appear to have no direction at all. It's a lovely building but on reading the reviews this is not The Emporium of old. I would be surprised if these reviews are even looked at.

Went today with my two children and what can I say they absolutely demolished their pancakes. Fantastic breakfast and great coffee. Warm friendly welcoming and inviting, nothing too much trouble. Would definitely recommend and can't wait to return. Thank you

Had a fantastic gluten free vegan starter and pizza. Brilliant service, lots of gluten free and vegan options on the menu, would highly recommend

Terrible service,terrible food very disappointed indeed, gone down hill and really not representative of the James’ places brand. Such a shame. Beautiful building and the food used to be really good, not sure what’s happened there. Will never be going back.

menu slightly limited but surroundings are very nice and clean , can be a bit pricey on the finger food

Really nice interior with several levels, tables well spread out staff a bit on the slow side taking orders, my partner hates waiting for a drink so went to the bar to chivvy them along which got them into action. Good menu with a good deal on pizza Monday-Thursday 4.30-6.30 and they were very nice indeed

An absolutely shocking experience due to extremely poor staff. We waited 10 minutes to receive and menu you and then another 15 before we decided to go and find a member of staff to take an order. This venue seem to be by staffed by screeching young girls who were more interested in gossiping about nights out a. boyfriends and singing whilst hanging out at the bar. There was no management presents in attendance to sort this out and it gave an extremely poor impression of the company. It's a shame because we absolutely love the building but I would definitely not recommend this venue under its current conditions.

Decor interesting, with a continental feel. Items on walls available for purchase. Staff incredibly friendly and efficient! Food choices good and of a high standard. We’ll definitely be back! Thank you!

As I understand the pub works also as a furniture show room and the interior itself and the way it is quite lavishly decorated is quite splendid. Adds this place a lot of character. The food was OK (we have had better, we have had worse, it was not bad to be fair), and the deserts were very nice indeed. The staff was OK, too. All in all, we had a quite pleasant evening here.

My friend and I came for food at emporium which we have done many times and Susie (sorry if spelt wrong) is hands down the most loveliest friendly waitress ever!! Give this girl a pay rise!!!!

Visited tonight with my husband and little dog, lovely looking place and service initially. I noticed when meals were coming out they looked good and attentive service with staff coming and checking if everything was ok.I ordered ( as described on the menu ) fettuccine with chicken and wild mushrooms in a white wine, garlic and cream sauce with light herbs. What I actually got was fettuccine with shed loads of pesto which I am NOT a fan of at all!At no point did ANY staff member come over to ask if everything was ok despite several glances over where a VERY OBVIOUS uneaten bowl of food sat. At last someone came over asked if all was ok to which it was pointed out it was not. The lady actually agreed with me that it looked like it was covered in pesto. Shortly after she came back and said 50% had been taken off the pasta dish. I honestly think that this should of been taken off the bill completely and that apparently there has always been pesto in the dish. Tbh the biggest issue I have is the fact that a menu should reflect what is actually in the dish. Plus from an allergens point of view what would of happened if I had an allergen to something not mentioned in the menu ?I also believe that service should be consistent to each customer which was not the case. Very disappointing

We are here, after a bit of a mix up regarding the booking we were looked after by a reallylovely lady. Food was lovely, had the salt and pepper squid which was nice, tried the harissa prawns which were amazing.I ordered the Moroccan spiced lamb which was very tasty but not really spicy at all. A really nice, well priced experience though

We came and ordered 2 sandwiches and a portion of nachos to share. The place was very quiet and we waited over 45 minutes to receive our meal which for me is a very long time.Also we only had a check back on our table 20 minutes into eating. The food was average and so was the service

Very helpful manager finding us a table for 4 on a busy bank holiday. Friendly staff, stylish surroundings and tasty lunch 😋

We visited with our grandchildren and received amazing service from Alex all through the meal. I have not had better service for many years. She was very attentive, caring and helpful throughout our meal. We will definitely go again. The restaurant itself is the best place we have been for a long time.

A couple of years on from our last visit and we were extremely impressed at the way the Emporium has come out of lockdown. Friendly, helpful staff found us a good table and coped with our indecision; when our food arrived we found it generous, imaginative, eye-ctaching and great value. A visitor from the South West was overwhelmed by the excellence and price of the ploughman's platter. Good wines, as has always been the case here. Great to see it return to form.

It's been several years since I've eaten here, but as the lovely cafe at homes mill was closed we decided to dine at the Emporium. My friend and i arrived at 9.15am to be told that the kitchen wouldn't be ready for service until 9.30am. We ordered coffees, a vegetarian breakfast and scrabled eggs and salmon on toast.My friends breakfast wasn't much to write home about. My scrabled eggs were nice, the amout of salmon was pathetic and the whole dish was overwhelmed by two huge slices of white toast. At almost £9 I'd have expected better presentation and amout of salmon provided.Unfortunately our visit was tarnished as both of us have suffered with upset stomachs not long after our leaving.

Visited with my daughter last week. Our food order arrived very quickly. The chickens goujons I’d ordered were soggy, undercooked and cost over £13 , whilst my daughters Bruschetta had melted cheese which warmed the tomatoes and turned the bread they were sitting on soggy. Her large glass of white wine cost just under £9. Not somewhere we’ll be returning to anytime soon.

Can't fault anything about this place. Fabulous cocktails, lovely ambience, really friendly service. The food was all delicious, portions were generous and all five people in our party thoroughly enjoyed our meals. Would definitely return!

Amazing coctails and highly competent staff. Would go there just for the Pornstar Martini! Great quality and good value for money. Nice atmosphere.

Thank you Emma for finding a table for my son and I last night. You were very busy and had a queue , yet you were so patient and willing to arrange things for us ,quickly and smoothly. We were hungry and so grateful ! It was a bonus we didn’t have to pay for your lovely smile

If you like your pizza base as crunchy and as dry as a cream cracker this is the place for you. After having made the waitress aware of the poor standard of food she returned telling me that the element in the oven was faulty,  and that was that,no offer of  a discount on my bill,not even a free coffee.From now on I will be taking my business to Piccolino's just across the road.

We have stopped here this evening completely by chance and oh my god, I'm so impressed!!!The staff are so friendly and very accommodating, it's lovely and comfy and extremely clean.The menu has something for everyone and the food is nothing short of delicious and they are definitely not shy with their portions, I've had to take half of mine home and I can't wait for round two!Excellent and full compliments to the chef!!!

Dropped in on the off chance they had a spare table, unluckily they did!The staff were fine and friendly, the only gripe was the food.Serving Sunday lunch cold is totally unacceptable.Meat, Yorkshire pudding and potatoes all cold. The roast potatoes were rock hard. How a chef can send food out of his/her kitchen like that is just awful.I felt sorry for the serving staff.There is no excuse for cold food.The meals were sent back and replacements arrived but barely any warmer.We ate what we could and left, never to return.The building is fabulous as are the staff, but all let down by the kitchen.Sorry.

Well yes we are out again . This time The Emporium. We haven't been for 3.5 years but always had good food . It's a lovely place to eat staff always friendly and there's the unusual option of being able to buy items scattered around the café. There's always a buzzing atmosphere to the place which we like. Food today was a brushetta starter , sea bass and lamb shoulder mains with a portion of Aspen fries and the odd G&T . Food was superb . Hot plates ,not too long to wait for food, attentive staff . An excellent way to spend an afternoon in very nice surroundings. Good five star effort ( no pud today )

We called in lunchtime midweek, were quickly seated and our food and drinks order taken. Drinks arrived after 10/15 minutes. We were busy chatting and then noticed no food had arrived - this was 40 minutes after arriving. We asked a passing waitress, she went away to ask another waitress, who then asked yet another waitress..........you get the picture. Eventually on checking the till no food order had been put through! By now lunch time was over! Once again poor service and poorly trained staff let the Emporium down.

Friendly service, if slightly scatty. Excellent fig and chevre salad, passable croque monsieur. Attractive room, associated with the interiors business downstairs.

Having visited there yesterday evening for a catch up with family I could not fault this place. Okay, so they were rather busy, but that’s just one sign of how good it is. I was rather surprised by the amount of food you received on a sharing board. Would I recommend this place of course. Would I visit again, most definitely.

First time back at the Emporium since the start of lockdown. It was previously good, but is now even better. We had four excellent pizzas including an amazing Calzone, which I will be having myself next time, and a very impressive duck dish. The staff were lovely.

I visited the Emporium with my wife and family We had a waitress who was cheerfull and attentive The food was excellent Well Done

We visited here without a booking and we’re welcomed by a very friendly person and shown to a table. The interiors are lovely and it was well spaced out and safe.We were a tricky group with specific dietary requirements- 1 non-fussy eater, 1 vegan and myself, who is on a low FODMAP diet and basically can’t eat anything.The person looking after our table was so friendly and accommodating and our questions were no issue. She communicated my needs to the chef and they changed a meal to my specific needs and likes.I was so nervous as this was my first meal out on a very restrictive diet and all my needs were accommodated and all with a smile. I’m not sure what the lady was called but I’d like to say a huge thank you to her and the chef. Excellent service!There is a wide range of vegan/vegetarian and gluten-free meals on the menu and everything is well labelled and clear. The staff also make sure any allergies are known and catered for, where possible.Super impressed and can’t wait to go back soon!

Went for lunch with a friend who had dietary needs (gf) .. Had a fabulous lunch … the best I’ve had in a long time .. the food was hot and looked appetising the desserts were lovely too .. the staff were excellent..although very busy the front of house service was brilliant… will definitely come back again soon …

Alex our waitress was fantastic and really helped make the night, food excellent and the Espresso Martini best ever. Thank you for a great night

For a start, there wasn't enough attention paid to covid regulations, I didn't see people signing in, no sanitiser, table layout is as it was prior to the pandemic. The food was poor value and our coffees were forgotten although we were refunded. I've been many times but wouldn't go again

Came here for breakfast a few times and I really recommend it to others, service and staff also very good, attentive and friendly too, wouldn’t go anywhere else, 10/10 by far the best around

Over 40 minutes to wait for a salad and sandwiches which when arrived was at best average.We were actually at the point of walking out after finding out that our order had apparently been forgotten, when served it came in drips and drabs meaning some had almost finished there meal whilst others was still waiting to be served.All very very unprofessional The overall experience was dreadful, as a resident of Clitheroe I can only advise anybody visiting the town there are far better places to eat than here.It goes without saying I would NOT recommend the Emporium.

Tried to call 9 times during yesterday afternoon but answer machine everytime.Sent email about 4pm yesterday and as of 12.30pm today no reply!!. Already tried 5 times to call today and again answer machine. There is zero excuse for this type of customer service. Not everyone lives in Clitheroe to call in, which you seem to want people to do. Also your online table booking can't be trusted as I have been in when visiting my mother who lives in Clitheroe and managed to get a table the same day when web site said full. You need to seriously rethink your customer experience as this starts way before they set foot in your establishment.

We like the town of Clitheroe. It has an incredible butchers with a dumbfounding range of locally produced sausages, and the famous D Byrne and Co, an award-winning wine shop with a range of wines that leave you breathless.And it has The Emporium. A restaurant bar on three floors that rarely fails to impress. We wanted to enjoy the great outdoors and the sunshine, and tried the outside eating area of Piccolino first, but despite being two thirds empty, the manager decided it was all booked up! His loss was the Emporium's - and our own - gain.It was only a Saturday late lunch, but absolutely lovely, supported by superb service at the top of the house. Pizzas were the best in a long while, my type of crispy, home made dough and not smothered in cheap tomato sauce just to make it look good. Plenty of chicken and pepperoni respectively on the two (stone baked Espanola - Spiced chicken, roast red peppers & chorizo topped with fresh basil and Capricciossa - Olives, artichokes & forest mushrooms respectively). The cheese and pate board (Sandham’s Lancashire, cheese, Garstang white brie,chicken liver pâté, tomato, chutney, grapes and crusty farmhouse bread) for Mrs Steddyeddy and the Ploughmans board (Garstang blue and Lancashire cheese, ham hock terrine, pork pie, tomato chutney, warm breads, pickled onions, green sala) for our guest was ample and delicious resulting in clean plates for both.The only downside losing them a mark was a small Fever Tree mixer priced at £2 and a Rekorderlig Strawberry-Lime Cider at £5.20 for 330ml when 500ml is £2.20 in the supermarket.Otherwise, we'll be back when in the town again.

Had a lovely lunch here today Had the nicest coffee I’ve ever had which was a decaf latte but it was really velvety and creamy The Cajun chicken wrap was really nice It’s a shame that the chunky chips were not cooked properly but they swapped them for fries for us and they were perfect Lovely cosy place with nice shop of home interiors alsoNice clean toilets with proper hand soap and lotion

Called in yesterday and managed to get a table but soooo wished they had been full ! I ordered soup which was lovely and Hubbie went for seafood platter large - this entire platter was disappointing in so many ways ! It’s funny too that the main picture on the fb site is a seafood platter as ours did not resemble this at all ! No salad other than cucumber ribbons including the skin! No lemon no peppers only 1 Pat of butter 3 cod gougons on the large ? But by far the worst issue was the tasteless watery frozen prawns ! If you are charging £16 for a seafood platter surely you should provide fresh prawns ? You could buy them next door at Sainsbury’s for goodness sake ! I told the waitress the soup was delicious but the issues with the seafood platter and she said she would pass them onto the chef !No apologies or discount to the bill ! I’ve been eating here for years and slowly seeing standards fall but yesterday will be my last visit ! This place is trading on its past reputation but sadly falling very short !

Once again, another lovely lunch with tasty food and friendly helpful staff, safety is the first thing you noticed when entering the restaurant. The lovely staff our very friendly and helpful, the food was also delicious, I had the Cowmans Sausage sandwich with Lancashire Cheese and Homemade Brown Sauce and my wife had the Chicken and Lemon Goujons, very tasty and plentiful. Enjoy

Poor quality, over cooked, garnish of rocket - literally a small ball of undressed rocket. £11 for a large portion off the main menu. I am shocked how it can even be sold as a main meal. The photo shows the full meal. Terrible. So many better options for a Sunday lunch.

Definitely would recommend here ! Food and service were outstanding! The staff were accommodating! Definitely would return

We have just had a lovely meal at The Emporium. Covid safe and great service. We were served by Beth. She was attentive and served us with a lovely smile. Well done Beth and well done The Emporium.

What a great place! We came for drinks one night and it was excellent, great vibe, nice staff and comfy seats! Big gins!Also returned 2 days later for breakfast and it was lovely, not your greasy spoon job thankfully, good quality and great coffee. I liked this place a lot, seems to fit whatever it is your looking for at any point in the day or night. Cracker!

Visited the Emporium early one Friday evening, the restaurant was quite busy but despite this the service and efficiency of the staff was excellent, overhall it was a very pleasant experience except for the quality of the food. I had the sirloin steak costing £22 which I have to say was poor value, very dry. My wife had a prawn starter which was good followed a small fish platter which was very average. Unsure if I shall return in a hurry for the food but I do love the atmosphere for a drink.

Attended on a Sunday afternoon, it was nicely busy but not packed. We ordered drinks and unfortunately 15 minutes later we were still waiting for them. The waitress then came to take our food order when we highlighted we didn’t have our drinks yet, to which she replied ‘oh hopefully they won’t be too long’ instead of checking where they were! The food was tasty when it arrived but again it took 50 minutes to come and we had only ordered sandwiches/pizzas. This seemed to be the case for everyone around us. Although the food and drinks were nice unfortunately the slow service really let the emporium down on this occasion and I would hesitate about returning due to this.

Excellent value pizzas during beat the clock. Service efficient and very friendly. For a family group of 6 were given a table in an alcove meaning distancing was not a problem at all. Menu choices reduced from our last visit but still a good selection

Just had another lovely family lunch at The Emporium with great service from the very professional staff, all of them kept too the training they have had throughout this awful time. We all felt very safe and it made our lunch extra special,.Myself, wife and son-in-law had the Moules Frites which was Garlic cream & herb drenched mussels, French fries, crusty bread & garlic aioli, really tasty. My Daughter had the Poke Bowl which was: Citrus infused couscous, baby spinach, edamame beans, avocado, spiralised beetroot, cucumber dressed with mint yoghurt, fantastic. Our Granddaughter who has to order from the Gluten free menu, and The Emporium has a large Gluten Free menu and she just fancied Fried eggs and chips with bread and butter, and she enjoyed everything especially the double scope of ice cream that followed. James’s Places are of great value to Clitheroe, thank you and Enjoy.

A friend came to visit me in clitheroe today and wanted to visit the emporium as she had heard lovely things about it. With it being a Saturday and the current situation I said we could bob in as we were already in town and see if they have any available tables as we hadn’t booked but they may not be able to seat us which is totally understandable. We arrived and as soon as I walked through the door a waitress carrying drinks to some other customers stopped me to ask if I had reserved a table, I said that no I haven’t, are there any available to which she politely replied ‘no sorry we’re fully booked’ this is totally understandable so we said thank you anyway and started to walk out. As I was walking out unfortunately the waitress following behind me dropped the drinks and spilt the drinks down my back, however I was not at all bothered about this and turned around to see what was going on and upon seeing the spilled drinks and smashed glass checked that the waitress was okay. The waitress apologised at spilling the drinks down me to which I reassured her not to worry, accidents happen- I genuinely was not bothered about this, however she then proceeded to tell me that it was my fault that these drinks had been spilt. I was quite shocked at this statement as I didn’t expect it especially as it wasn’t my fault as I had already turned around and was walking away when the drinks got spilt, and I did not come into physical contact with the waitress or the drinks at all. Accidents happen and I am not complaining at the fact that some drinks got spilt, me and my friend was just a bit shocked that the waitress instantly took it upon herself to declare that it was my fault when it clearly weren’t. Accidents happen but no need to put the blame on to customers.

I don't think I've ever been served so quickly in a bar/restaurant. Ok we only had pizza and dessert but we arrived and left within an hour. Very attentive staff and an interesting building. It was busy but didn't feel it as the tables are well spaced out. We will be back

Lovely lovely place, Loads of little nooks and crannies alll exciting little sitting areas with so much to look at when you get sick of listening to your friends !!Only had coffees but saw some excellent food. The drinks were good. Certanly a good place for lunch and by the number of people there they agree.

Absolutely terrible service and hospitality. Booked a table at 8pm. Ordered our food at 8:30pm, to then be told half an hour later that the kitchen had closed at 8:30pm and they couldn’t serve us food because the chef had gone home! By this time there was nowhere else to eat nearby and we had already ordered a bottle of wine. So had to drink on an empty stomach. The manager was so blasé about it. He apologised but didn’t take it seriously at all. No effort whatsoever to provide any form of snack or food when I explained I was starving. We had traveled from Burnley & Trawden, spending a total of £70 on taxis to go home hungry! Manager only gave us some discount on the bottle of wine after we kicked up a fuss. Appalling.

Great food as always, was enjoyed by me and my wife Please keep it up and we will definitely be returning

First trip out since lockdown, and I was very apprehensive. Got to say thank you, fabulous social distancing and food amazing as always. Great bonus the 50% off on the eat out to help out deal. Waitress was lovely so happy, accommodating and friendly, nothing was too much trouble. We will be back, The Ashtons

Lovely atmosphere, friendly staff and great food and cocktails. A good place for a nice coffee, lunch or evening meal.

Booked for a light lunch on a busy Wednesday in August, and although staff were busy we were served reasonably quickly. Generous portions and friendly staff - would recommend.

Popped in for a drink on Monday. We were shown to the bar on the top floor. Despite the ground floor having lots of ales, there were only a couple of lagers on tap on the top floor. Behind us was 3 females and a child. Louder than anything was the females mobile phone playing 'twinkle twinkle little star' and 'baby shark'. If I wanted lazy parenting I'd have stayed in Burnley. Not what I wanted from this establishment. I'll not be going back.

I’ve visited the emporium a lot in the past and have always been obsessed with their hot chocolates. Visited recently with my mum and it wasn’t great.. her strawberry milkshake was also just flavourless milk in a glass. Not in a rush to return..

Nice large portions. Door step bread on the sandwiches and quality meat on the filings. Coffee is perfectly drinkable and an antique mirror interior works well.

I went for a meal with a friend. It’s my first post-lockdown meal out and I was slightly concerned if it would feel ‘weird’ or ‘alien’. However, the atmosphere in The Emporium felt friendly and relaxed (I have eaten here before) yet reassuring with the preventative and safety measures that were in place/taken throughout the evening. It was clear to see the additional cleaning and vigilance to cleanliness and we had a lovely time. Thank you.

I booked online and visited with friends for our first lunch out for months. We have visited before but noticed that they had not removed any tables with the new guidelines. We were seated in a corner with chairs touching the next table which had an elderly lady seated with a child on her knee. No 2 metres, no 1 metre not even 1 cm between people. The manager did not seem to bat an eyelid. When I asked to be moved we were put in a table in the middle of the seating area which required everyone that passed by to almost touch our chairs it was so tightly seated. Again I said it wasn't safe. Eventually we were moved to a table that was socially distanced. With three floors of tables available it seems strange that only the bottom floor is open and is very busy. James' Places is a large company with venues throughout Clitheroe and Lancashire so they should know better.

Very poor service, ignored for most of our time here, drinks took a while to come as did the food, won’t be returning.

Pit stop on a wet Saturday. Very friendly staff nice location. Only had coffee but will be back . Looked to be a great selection of beers on offer

Called for lunch and ordered the special sandwich of the day - bacon,brie and cranberry , a cajun chicken wrap and a side of chips to share. When she took the order the waitress asked if we had any allergies and when we told her she said she would check with chef before putting the order through. She returned to say that chef had advised that my friend was probably better not having any of the chips as there was a small chance of cross contamination from the fryer as it was also used for other items on the menu. Great customer service..

My best friend had been the previous week for lunch and it was lovely and hot. As a treat for my birthday we ordered the same lunch as previously. The food was half soup with half sandwich,salad and kettle chips. We ordered vegetable soup and fish finger sandwich. When the soup came it was definitely not vegetable but carrot and coriander. We called the waitress over and asked if there had been a mistake but she assured us it was veg. It wasn't. I don't like carrott and coriander, love vegetable soup though. She offered us the other soup but I do not like mushrooms. She had a very glum face like she really did not want to be at work. Our hot fish finger sandwich was not hot when we came to eat it yet the previous week it was still hot after eating the soup first. To be honest if the only soup on offer had been sold as carrot and coriander I would not have ordered it. My friend felt like she had ruined my birthday after the disappointing food and service.

Have been in here on a previous visit to Clitheroe and enjoyed it so on a very wet day we headed there. We were seated downstairs as apparently they had lots of bookings upstairs. It wasn't very warm. We were given the brunch menus and our drinks orders taken. it took ages for the drinks to arrive, and when they did we ordered our food.As it was 20 p ast 11 we couldn't order off the main menu which doesnt start till half past! Both ordered steak and egss which was lovely . 2 eggs, 2 large mushrooms and tomatoes. Took ages to arrive, we had finished our drinks by the time it did arrive. Staff member not interested and it all took so long that we had to virtually run to meet our coach - meaning we had been in there 2 hours!

Having been coming for some years, even with many staff changes service is good and the food even better!

I booked a table at this restaurant weeks in advance for my 40th birthday meal. There were 16 of us dining altogether. We sat down at our table and my friends proceeded to sing happy birthday to me. 2 minutes after this one of the waitresses came over to ask me if we could keep the noise down. At first I thought she was joking as my friends had only sang happy birthday to me which I don't feel is unreasonable seeing as it was my 40th birthday. I asked the waitress what was wrong with this and she said they had had a complaint. This made us all feel really uncomfortable and angry. My friend asked to speak to a manager as she was not happy with the situation. He said that we needed to keep the noise down and stop "heckling". How is singing happy birthday "heckling". (We were a group of ladies ranging from 40-70 and I assure you we don't heckle). I wouldn't mind it wasn't even a quiet restaurant. It was very busy with lots of people chatting and drinking at the bar area. We ate our meal which was actually very nice but our experience was the complete opposite. Do not book here if you are wanting to celebrate as you will get into trouble for singing happy birthday. We planned to eat breakfast here the following morning but after this we decided not to. I will never visit this restaurant again!

Was refused entry here last night. Guy on the door asked if we had reserved a table. We said we didn't want to eat, just drinks. We were then told he couldn't let us in. There were clearly seats in the bar area free and no one stood at the bar. We were a party of 4. Two couples aged between 58 and 63 celebrating a 60th birthday. No explanation at all. We took our business elsewhere where we were made to feel more welcome !!Not surprised at the amount of reviews that complain about bad service !Always been badly managed. Wont be back.

Lunch out with mum to celebrate what would have been my dads birthday. Love the atmosphere in this place, it’s so quirky and busy with ladies that lunch midweek. I chose the cold fish platter which was very generous and tasty. Mum had tuna steak which was cooked to perfection, so tender. We finished with coffee and miniature desserts. Service was good, waitress very attentive. Lovely place to lunch and good value.

Booked a table so no problems getting seated. However, there were some pretty serious issues going on with other customers. I won’t go into it here but not the fault of the staff at the Emporium. The manager Tom couldn’t have been more apologetic and what started off as a poor experience was well rescued by Tom. Food was excellent.

Went to order a pint of lager from the bar, was told to sit down as someone would take my order. Ordered a pint of lager and then had to watch the drink sit on the bar for 15 minutes before someone actually bothered to bring the drink to me. Was going to eat at the emporium, but decided to go else where as the service was very poor.

Arrived around 5.30 fully booked. But the lady ‘in charge’ quickly sorted out a table for us. We waited about 15 mins tops, but she was so pleasant. Service was excellent. The staff could not have been more helpful. 5he food was good and with 5he beat the clock incredible value, the drinks cost a lot more than the food. I had had the moules frite, excellent. I think the surroundings are so good, but the staff are top notch. I hope they are well paid, because they deserve to be.

I went for lunch on Wednesday, a table of 7. Told there were no tables available, so as we stood in the bar debating where to go, we were then approached to be told "we've just opened up an area and can now accommodate you". Ok, no problem, though, why you would have an area "closed off" is beyond me. We sat and ordered, service was good, no complaints there, but the food was below mediocre, in fact mine was awful. It was only a Cotto Pizza, you can't even go far wrong with that, but somehow, they did. I ate it under duress, I wasn't going to cause a scene. It was under cooked, just slightly, lacked all seasoning and I mean all, no herbs, pepper, nothing, just tomato paste, cooked ham lobbed on and the thinnest bits of mozzarella ever seen.Woukd I go back?No absolutely not. This is the fifth time I've eaten there and the last three have been very disappointing.Overpriced, overrated garbage.

We come here quite regularly and it’s our favourite place to go for pizza! The staff are always lovely, very welcoming and friendly. There is always a nice, calming atmosphere in the restaurant no matter how busy!

Very rude staff. Very disappointed as lovely on numerous previous visits. Imprudent bar staff when ordering drinks. No wonder Holmes Mill has a better reputation.

We came out for dinner and we were just a bit disappointed by our experience. When we arrived it was very busy around the bar area, we were asked to wait for our table and no one came to help do we asked again and we got seated, the garlic breads were lovely but our main course was just boring. There was no atmosphere apart from really loud people shouting to each other ( which we know is not their fault) we won't hurry back!

When we arrived here there was no welcome we went to our table and no one took our drinks order. We then ordered our food and it took about 35 minutes for our food to come and we only ordered pizzas. My daughter was getting very impatient and I couldn’t do a lot to entertain her. When we finished with our food the waitress just gave us the bill which was very rude, didn’t even offer us the sweet menu. Won’t be returning.

Our group party had had a leaving do on the 26th of January which was brilliant but I then visited with a friend on the 3rd for snacks and drinks. Both visits were excellent. On the second visit (tonight 3rd feb) I had the seafood platter. It was great. I wanted a snack but it was much more. Very tasty. Lovely wine x

So... came for a family meal and wasn’t impressed. The food wasn’t bad it was the service. After being neglected we couldn’t even pay our bill. The lacklustre performance by the staff with no charisma or enthusiasm just Wasn’t worth the money!

The service was very slow. We asked for condiments when our food arrived we then had to ask again and again. The steak that came was awful and was sent back again awful. Staff were really rushed and apologetic offered complimentary dessert no thanks not paying for awful steak. No complaints from the other food served to our party.

i have eaten and drank here so many time and not one issue!! food is beautiful and the drinks always great!!! would recommend highly!!

Excellent food, lovely atmosphere and very friendly, helpful staff. My son enjoyed having a chat with Amelia about the book he is currently reading. Would highly recommend.

Called in for a late lunch without booking. No problem with a table. Lovely period decor and nice atmosphere. Food was fantastic (philly cheesesteak sandwich). The beef was cooked to perfection.. Definitely try this place if you are in the area.

Called in for drinks, lovely venue and very busy, would suggest booking a table if you want to eat, would definitely call back again.

Tried to visit for lunch on 9th January. Told that we had to find a spare table and that we weren't allowed to order drinks at the bar, as someone would be over promptly to take our order. This never happened, even though we were sat directly across from the bar. Waited 25 minutes and then we left.

EXTREMELY, overrated bar/restaurant, within, the Lancashire scenic countryside-area where, my family originate! Food average but, often tepidly-warm masquerading as, hot dishes. Mussels ALWAYS tepid soup. Was going tobe charged extra for two pieces of bread when,the shot clearly displays this. Pizzas are dry and, appear tobe the mainstay of an uncreative menu. DON'T be fooled by "beat the clock" enticement! SADLY, Clitheroe lacks the sophistication of Cheshire and, it's fair to say any real competition. If YOU are childless avoid like the plague! Unless, YOU wish tobe on duty in a playground. End-of, YOU'VE been warned!

We have eaten at the Emporium on a number of occasions and yet again we’re not disappointed. The venue is excellent and staff attentive. We particularly liked the pizzas on offer which all of us enjoyed. Will return.

I went here with my friend to have a catch up and I wish I didn’t. The staff were very rude no one checked back on our table to see if everything was okay or asked if we wanted any more drinks. When we finished our food the woman cleared are plates and came back with the bill which we didn’t ask for. Very poor service we felt rushed throughout our meal. Won’t be returning.

Stepped out of my hotel to try something different, the Emporium did not disappoint! Great drinks, huge portions of food and great quality!

Called in early evening 5.30 ish (30thDec) with family and was told no more food orders were being taken due to a problem in the kitchen, that was it no further explanation. Very disappointed as you would not expect this at the Emporium. That said, previous review around staff do not make good reading. Good luck.

The server who we spoke to was very rude and wouldn’t allow us to sit in an empty section of the restaurant. We simply wanted a coffee and the server rudely refused to seat us despite the section opening in 5 minutes. We took our group elsewhere.