The Copper Pot in Swansea

I only come here for Caroline’s sublime service! She is awesome! The best around!

What a service from Caroline. As a corporate customer she provided amazing service

Staff were great. Food not so.. Over cooked,or reheated and over cooked. The whole inside ,sad to say looked sad, tired and a mis-match of designs and desperatly needs a revamp, As well as a visit to restrooms which had more than a nasty smell that hits you at back of your throat . Weitherspoon ,or McDonalds would be more welcome at this point.😭

Very friendly staff especially Caroline

Great afternoon with a lovely beer garden! Caroline was welcoming and went above and beyond for our party. She is a credit to the copper pot! Thank you Caroline

Caroline is the best. Give her a pay rise

Amazing meal and team were really friendly

A good pub with a good menu, attempted to order from the app but my phone was having difficulty so went up to order, didn't wait long and was served by I believe was the manageress. Didn't wait long for food. Music was slightly loud for my liking but was just preference. Place looks like it could do with a good refurb. Will come back again in future to try something else.

Caroline and Abigail were fantastic servers, very kind and welcoming. Food was delicious, good portion sizes, and lovely atmosphere with the outside seating in the sunny weather! Will definitely be coming back.

Service was excellent and the food was very quick to come out even though we ordered all different things

Amazing food and fantastic service will be back

Fabulous family night out for our 40th anniversary, lovely people especially Caroline and jodan. 10 /10 to the chefs highly recommended place for a meal we will be back thank you all

lovely meal served promptly by Frayer

Nice food and lovely young lady that served

Abbie was brilliant. Great service. Thank you.

Caroline, Sarah, and Jordan… what a group of people. Best local in Swansea

Absolutely amazing team in this place Caroline Sarah and Jordan this place wouldn’t be the same without you lot

Very clean and tidy. Food was fast and fresh. Very friendly staff, shout out to our waitress Caroline, fantastic service. Will definitely be returning and would 100% recommend.

Always a lovely welcome especially from Caroline she’s always smiling and nothing is to much for her, very welcoming place to come and enjoy ☺️

Absolutely fabulous food and service. Will defo come back

Lovely food would come back again

Always have such lovely meals here. Good value for money. Always friendly staff.

We come to this place for food quite often on service is brilliant and food is amazing

Amazing service and stunning food and very well welcomed and looked after would definitely recommend.

Grate food and service will definitely be going again

Lovely welcome here for my birthday. Great service and food. All staff were very helpful.

Bwoah, Good day chaps, I write to Sir Google today to express my opinions on this fine Hungry Horse establishment, Firstly the food I must say I was slightly disappointed with the amount of food served however the food was very nice also my drink was not completely filled, Finally I would like to say the service was fairly good, the food didn’t take to long and our stay was made extremely comfortable by Caroline with her great sense of humour, also the atmosphere was great with the footy in the background. Good day chaps

Food was decent and good for the price. If you order a coke, you only get 500ml! Caroline made the service 5 stars :) Overall, 4 stars is pretty solid

Good service food a little small not too bad though

Great tasting food delivered by a friendly and efficient staff, will visit again

Freya served us tonight at the copper pot Llansamlet she was amazing, so polite and friendly

Caroline was amazing so attentive and friendly... food was really good and very cheap

Came for quick meal following a day out. Saw the half term feed the family deal. Caroline served us and explained through not only the options and upgrades but took us through the savings also. Absolutely fantastic customer service which often is missing from chains such as these. Fed family of 6 for £35 with drinks, desserts & couple sides to boot.

Really nice food and excellent staff who are really friendly including Alex behind the bar and the Duty Manager Caroline.

Caroline gave the best service, so friendly and lovely! Great service

Looked for a quick and easy meal out with kids following a day out at Buzz. Got the half term feed the family deal. Server (Caroline) took us through the options and explained the option to add another 2 kids to the deal. £35 for mains, desserts, couple sides and drinks. Cant go wrong. Exceptional service from Caroline who was friendly and patient enough to ensure we knew what we were getting and how deal worked out.

Kates service was fantastic, always a great pint!!!

Great food great service and excellent staff. Here nearly everyday. Would definitely recommend

If i could give no stars then i would. Called here today(bank holiday monday)with family, will never come here again. Waited 40 minutes for food to arrive ,which only arrived after we asked where the food was. When the food came out my sons gammon was cold, my chips were cold, my partners burger and chips were cold but as she was hungry she ate it. My sister's meal was cold and full of fat. When spoke to member of staff they said they would get another gammon and replacement chips. They replaced the gammon but no chips. When your recommended by family and friends to go somewhere for food you do not expect it to be cold on arrival. The shift manager offered me free drinks or desserts as a consolation which I did not want considering I spent nearly £100 on cold food. Mentioned about a refund which the shift manager Jordan refused. Told family and friends who recommended coming here as they are regular visitors and they also said they will no longer be going there. As well as this review an email will also be sent to customer services to complain.

One of the best curries I have ever tried in any other pubs/restaurants. I would highly recommend Copper Pot to friends/families/Workmates for days out, parties, work do's etc.

If I could give less than one star i would. Waited 35 minutes for the food all our dishes were cold and some of it inedible asked for new portions of chips cos all cold didn't recieve them. Asked one of the managers for a refund but the manager on shift refused. First time ever eating here safe to say won't ever come back. We went to burger king after so that we could actually have an edible meal

Had food on easter Monday. For a family meal .food arrived 35 min to 40 min later after we enquired where it was Food was mainly cold ...Gammon was sent back Chips cold ..asked for warm chips never received!!! A lovley female manager asked to see if we could have a refund but it was refused by the shift manager jordon Offered a complimentary free drink or dessert Safe to say will definitely not be visiting again nor recommending it Could not fault the front of house staff for trying to assist

Good value but not great quality- bland and dry mixed grill that needed a lot of sauce to eat. Service was friendly and check backs happened. With a circa 30 minute wait for food I didn't share feedback at the time as it was busy.

Popped in for a drink on way home. Caroline & Sarah were excellent. Really welcoming!

Caroline was an absolute brilliant waitress, will definitely be coming back

Had supper there on Tuesday 8 April. Ordered Lasagne. It came to the table burnt and dry. Sent it back.2nd Lasagne came same way. Sent it back as well.Got refund for the lasagne. My wife's supper also hardly edible. Place was dirty .Staff were surprised when I sent the food back. Table next to ours similar problem with a meal. I would avoid this place at all costs.

Went for Sunday lunch, staff were friendly and helpful. Sunday lunch wasn't the best.

Had an evening meal here while spending an evening at Premier Inn that is located next door. Food was nice and what you’d expect from a chain of pubs. Staff were friendly.

caroline was very friendly and helpful. lush food :)

Very lovely food great deal on Friday 2 meals for one on burgers, really good and great service from Caroline

Outstanding food and Alex was so helpful

Caroline was lovely and food was delicious

Lovely place, fast service and Caroline was excellent

I came here after the awful board in Tescos, and im so glad I did. Tescos lost 2 customers today here. I went there for coffee and food and had to mess with a board I di not do boards I would like to see a menu either in my hand or I can see it on a billboard stand I should have been able to go to the counter and order as I couldn't i walked out of there and went to the Copper pot Excellent had a small mixed grill and a latte just the right amount for me, not greasy. You could9 actually eat the food and didn't have a desert because I was full staff very friendly will decently go back there ps loved the glass they put the Latte in.

Came here with the family today, beautiful food

Fantastic family lunch very good value for money

Decent grub, very friendly and attentive staff, family friendly atmosphere. Brilliant place!

The meal was nice, but the time we waited to get the food took an age

Be all week cooker in our house still in box thanks

Came here today with my wife and my new born, absolutely beautiful food,

Had lovely meal, would definitely recommend, thank you Rebecca and Jordan for the amazing customer service and a friend happy atmosphere

Beautiful food and very good service from Rebecca and Jordan

Terrible food I not going back had new yorker meal its not good, bland peas chicken like rubber, soggy onion rings, should I go on

Great price, food potions are ok. Will go back there

The food came out piping hot friendly staff Value for money with the 2 for £12.99 I think or 49 great portions too

Lovely meal, delightful staff, would recommend 😀

Lovely food reasonable price and fantastic service. Very polite and the server her name was caroline couldn't do enough for us and very cheerful and chatty. Definitely go there again

Really friendly staff, food was served piping hot, generous portions at a great price.Daily deals are excellent value with a varied selection on grills, curries, burgers etc. Overall a great place for good food at a decent price.

Lasagne was top.. Caroline duty manager great service and great attitude

Lovely food and atmosphere - Caroline was so friendly and helpful

Amazing service, should have shared the ice cream thou

Very nice food, great experience

People are usually very quick to hop online to share negative experiences, but I just wanted to share how great your colleagues were in my recent visit. I've attended in the day for some lunch whilst getting some work done, and where I was sat I was able to listen to colleagues and how each of them interacted with customers. So polite, attentive and just kind- something I feel a lot of places are missing nowadays. I've given 4* for the food as it wasn't bad, but the main just wasn't something I enjoyed, but I can't give anything less as it's just down to my personal preferences. My starter and dessert were lovely, however. It really made my day to see how positive and friendly the team are, and made me feel comfortable to stay and get some work done.

Very lovely food. Good service too.

Myself and my children visited today. We was acknowledged straight away on arrival. We were shown to table straight away. We didn't want for long for our food to arrive. Food was delicious not a chip left in sight. Thank you copper pot we will see u soon. Xxxxx

We visited the copper pot. Food was served quick, hot and tasty, all staff were helpful when needed, made our stay very welcoming, music levels were just right, atmosphere was so relaxing we ordered dessert to stay a little longer

What you would expect from a Hungry Horse. A few things off the menu, but nothing that we wanted. Friendly staff, we booked ahead but could have been walking as quite quiet

This food was really good and was served by Caroline , duty manager and I rate it a 5/5 and would rate higher if possible would recommend and will be back soon !

Lovely family pub with good food and customer service with a smile😊 lots of offers available on the menu and on drinks as well!

the burgers where gorgeous. Caroline was really friendly we will be visiting agian

Amazing service, thank you very much all, we will be back 😀

Amazing food and staff were very polite Went there with my parents. For starter, we had the Ultimate Big Combo:- generous portion My parents had the gammon:- very nice I had the gluten free bacon cheeseburger:- very nice and was brought out separately. The gf cheesecake was nice also

This place is vile. Disgusting food and disgusting staff. Food was burnt and not edible refused a refund and was asked to leave. Bar staff spoke to me like I had done something wrong and got very defensive. Do not recommend. This place should be shut down

Best food I’ve had in wales!! Really lovely

Good atmosphere and really lovely friendly staff. Plenty of choice of food at a reasonable price however I ordered chicken wings and a few of them were like a jelly substance to eat.

the food is always amazing here and the staff are always on hand to help and lovely! Sue is exceptional and always happy to help. We love coming here!

Delicious food best tastings fish in Swansea, so fresh and flavoursome

Food was amazing thank you Caroline you were great xx

Food so tasty , amazing service cantwaittocome back

Had a meal on numerous occasions and the waitress Rebecca is always been a pleasure to be served by her she’s very pleasant polite and helpful

A lovely time here with the little one today made me and the baby feel welcomed and had a lovely chat 💖

Haven't been here in a long time but after being here tonight I’ll be back soon! Caroline was so bubbly and welcoming, such a lovely lady! It was nice to be Servered by someone so pleasant! Thank you Caroline for being so nice and for my phone charge too! Life saver!

Outstanding service and the food as always didn’t disappoint excellent service from the waitresses and Caroline was super friendly and professional 😄

Caroline was the best host. Drinks came super quick. Funny & very accommodating. Lovely food.

Lovely food, great atmosphere Caroline was amazing

Served by caroline greeted with a smile excellent service

Great lunch on the extended £5 meal offer. Great service and food, can't go wrong!

I had Classic Chicken New Yorker. The portion size was just ok (one small chicken breast) The taste was nothing special just like a homemade roasted chicken breast with bbq sauce that one bought from the supermarket. Price is normal (not cheap)

Great staff, food quick and lovely

Had a lovely celebration meal here with my son. The staff are so friendly, helpful and patient with customers who have extra learning needs. The food was lush. I had scampi, chips and garden peas with extra tartare sauce. My son had southern fried chicken skewers with fries and spicy rice. The drinks were on point with a slice of orange in the Fanta, and a great price for a large pinot Grigio. We even had pudding. Stick toffee pudding for me and chocolate fudge cake for him, both delicious. Left full and happy. Staff even checked on us after our meal, thanks Caroline. Definitely be back!