The Commercial in Swansea

I visited as a one of a group and whilst the food wasn't expensive, it wasn't very good either, probably ok for anyone on a low budget wanting to eat out. There only appeared to be 1 lady front if house, she was friendly and helpful and working the bar and serving food. My one star service rating doesn't reflect on the front of house lady, she was doing all she could. As this was around lunch time, in my view, there should have been an additional member of staff on duty. I don't know how many staff were in the kitchen but I guess it was only 1 given the time from ordering to serving food. The front entrance to the premises looked tired, the lobby carpet is very worn and dirty and clearly well past just being cleaned. Toilets were acceptable. Overall, the experience was not good and for a Greene King establishment I expected better. The Commercial should be high on the list for a refurbishment.

Really enjoy eating there it's a treat for us and not too expensive, well done Commercial.

Friendly pub. Nice pint. Shows sports

Had a meal at 3pm , was 2 meals for £12.50 absolutely awesome value for money ,peroni was £6 a pint tho Friendly staff ,good service with nice environment, with sports on large TV screens around the pub which was fairly quiet at the time ,I will definitely go back

Great pub, when travelling back from the Gower beaches. Dog friendly, nice and warm, yummy food and friendly service. Plenty of parking too.

Brilliant local pub, always feel welcome. Great value and homely atmosphere .

Had a good quiet meal on the 2 mains for £12.49 menu. Good selection of beers and with the App I could use my free pint & 20% discount this week gained from the football sports predictor last weekend where I guessed a correct score on one of the scores. Plenty of free parking here, just off the main Gower Rd.

It seems a lot quieter than it used to be but still a decently priced pint and quick efficient service.

Nice pint of abbot ale last Saturday! And a new face behind the bar. And one lovely regular guy. Top marks fellas

Good solid place, but tired. Needs a face lift.

Great meal very friendly staff and dog friendly defo be going back

Tatty pub that needs a redecorating, unlike most of their pubs, entrance door to gents toilet in a disgusting condition, useless toilet paper despenser that never works properly, but it doesn't matter because there wasn't any paper in it anyway. Food edible but not very warm, far from the usual quality of this chain of pubs, the good news is the staff are lovely, very friendly, helpful and hard working.

Like the star wars bar but less intelligent

Large areas where we could escape the busy areas around screens, noise levels good, patrons friendly. Excellent live muisic saturday. Friendly and professional staff. Food good for prices charged.

Friendly pub great staff great food

Nice friendly pub. Didn't stay for long bit service and drinks and atmosphere were all fine. Would visit again.

Was an impromptu visit for a quick evening meal. Bar person was very jolly and helpfull. Standard chain pub menu. Food arrived quickly and was a good standard. Portions were a bit small but it's at a price point. Want a quick meal if passing by, give this place a try.

Came into the pub at 8:30pm kitchen meant to be open until 9pm, refused service on food at 8:41pm was thinking of making this our local but the bluntness of the staff and the sheer rudeness when asked about Green Kings policy of serving until kitchen closing has made this for a group of us a big no no.

Lovely homely feeling bar staff friendly and very helpfull x

Great value for drinks amazing double up deals. Food very affordable but tastes amazing. Came out fast and hot and was a really nice portion. Staff were friendly and attentive and really helpful.

Seniors meal tasty and good value for money

Staff very friendly good pub atmosphere 😃

Didn't eat. I just popped in. Always very friendly, though limited area for children. Looking a little dated. Said to be good value with a daily food deal.

Took 6 of our elderly residents here for lunch , the seniors menu is just right for them , reasonably priced, and good value and friendly service . Will be calling on a regular basis.

Once again a beautiful lunch hot and well presented generous portions and great friendly service very good prices too highly recommend

Lovely pub A big group was noisy. Food is really good. We had fish and chips.

Food was alright. Portions are small. And the service was abit slow. I won't be returning. Must have spent £100+ Dessert list was so small

One of the saddest plates of food I've had in a while. I don't understand how someone making food could look at that plate and think it was okay to send out. I would suggest either a better portion of chips, a side of green (peas or salad) or even a smaller plate, so at least it doesn't look so disappointing.

Food very good good beers sorry to say that one of ur staff not very clean with cold and snot on her clothes and clothes to clean cutlery and serving beer wot be back here again soon

I had a fish platter and it was absolutely amazing cooked to perfection staff very friendly and very reasonable prices

The pub seemed fairly quiet today except for two large groups of people having dinner. I ordered via the app - which is new since I last visited and this was much easier for me than going to the bar to order. Food arrived promptly as ordered, portions were great and no issues with the food. Drinks however were forgotten and I had to remind a member of staff. I was disappointed that when the two large groups of people had left that their tables of dirty dishes were emptied onto the table next to where we were sat and were left there for a considerable amount of time before being cleared away. Maybe half an hour to 45 minutes. If it was extra busy then perhaps I could understand but it didn't appear to be - my apologies if there were other things going on that I was unaware of. We are regular visitors to this pub and so are used to the usual excellent service that we receive, so it was a shame for it to be different today especially since the owners didn't appear to be around. It will definitely not put us off visiting again and I will update my review accordingly.

Wonderful 2 young ladies working behind the bar were very accommodating to my needs. Couldn't have asked for a better experience in a good local pub

Came in on 7/10/23, a quiet Saturday afternoon considering the rugby was on. Pub is dark and quiet. Ordered food with the hopes it would come in time for half time but ended up waiting 45 minutes for food (1 steak+ 1 kids meal). Ordered a medium steak but it was more very well done. Chips were cold, peas were hard/not cooked enough. The peppercorn sauce I paid extra for came with a hard film ontop and was a small amount. Cheesy garlic bread was soggy and wet underneath and cheese tasted off. Almost a mouldy taste. Whilst eating, I ordered 1 drink on the app. After the 22 minute mark, I went to the bar and asked where the drink was. Turned out the machine had run out of till roll so they hadn’t seen my order and made it there for me when I asked. We had no check back for the entirety of the meal so didn’t have the chance to “complain”. Witnessed a member of staff spill a bowl of chips over a customers lap and then just walk off back to the kitchen to get a new bowl, leaving the mess all over the table, floor+ customers lap. Playground is a trip hazard and fairly run down+dirty with dogs off the lead to run around playground and outdoor tables. Positives? Majority of the staff are friendly enough and pour a good pint. Great big screens for sports. Condiments are kept refrigerated which I appreciated but don’t think I’d return for food.

Outstanding venue for food and sport. Had very helpful staff and great atmosphere. Well worth a visit

Great atmosphere after a male voice choir concert

Always a welcome. Great staff, good value. Nice atmosphere.

The owner cares which is great.

Friendly staff. Good food. The bar is dog friendly. There's a pool table too!

Super out facility for smokers ! and a separate beer garden. Didn,t try the food on this occasion. But enjoyed my visit

Great get together xx fabulous food xx

Great pub, delicious food priced very fairly. Very good service.

Have lunch once a week at the Commercial. Excellent value for money. Charlie is exceptional 5 ⭐ service.

Good old fashioned pub grub in pleasant surroundings. Great staff. Food basic but very tasty and reasonably priced. You can have two meals from a selected menu for under £12. Incredible value.

We went to the Commercial to celebrate my Grandsons birthday. The staff were friendly and efficient and the food was lovely

Southern fried ckn burger was really good and well priced. Also have my favourite drink thatchers haze in bottles :)

Come here every week; excellent quality food and fantastic prices, especially when I bring the wife, and we have the two meals for £11.49. Lovely beer garden, a unique atmosphere and great staff. I cannot fault Nova, Gareth and the rest of the team.

My late dad asked when it's was his time to go can I take our family out to celebrate my Mum and Dad's life and what they managed to do with the time they had I took my wife there daughter inlaw there grandkids and great grandkids out for a meal my brother s who don't life in Swansea done the same my and my Mrs go to the commercial inn Killay now and then plus we have family Xmas s there and then there 28 of us only 7 today I will get to the point today the 14 of May 2023 had table booked for 3 pm the meal was outstanding everyone ver happy best it's been in year s however our deserts took an hour to come after 4 times asking the staff with no apologies at all wasn't happy to the point was I spent just under £100 to get them not bringing our deserts out we I had my two grandkids which were getting board the playground is old and tiered really bad with a nice out door area to sit but playground in my eyes Not good fencing falling apart window frames rooten tops of security doors rooten they need a new revamp in and out me and my family should have had a really good day but let down by table service asked twice for table to be cleared but no couldn't even do that .food 10 out of 10 table service 0 look of the place 4 out of 10

food cheap and cheerful.outside beer area.parking space.

Always a lovely atmosphere and wonderful food. Lovely and not over priced.

Previous visit was better this time food of poor quality .Was asked if everything alright with the meal to soon had barely started .Then unable to catch anyone's attention to complain .Partner did not want to make a fuss .

Good food, menu and atmosphere through lunch. Been before will go again

We often pop in for 🐠 and chips , a beer or 2 and a game of chess. Good service and good value food. No complaints!

Amazing staff… great food! Great for kids… highly recommend

Great value, great food and such a nice atmosphere. Everyone is friendly and the kids play area is great!

We stopped in for lunch and it was delicious!!! Super reasonable.. decent portions of quality cooked food!! Service was also amazing!! Will definitely be returning!!

Good service nothing to much for the staff good prices in this tough times

Appalling service, been here numerous times in the past and had good service under the influence of nova. Today treated us as customers like we were to much trouble. Told us to leave our seats when we hadn't had our dessert or coffee. Sat us all over the pub, wouldn't allow us to use walk in seats even though available. Huge delay in serving, spoke to us with attitude and disrespect. When asked not to put certain foods on plate due to allergies we were still given them which could have been deathly. Totally spoilt our mothers day and other mothers given gifts on arrival and we had rudeness. Didnt finish our food as felt rushed to finish, ruined our day.

Absolutely wonderful service always great food lovely venue

Great atmosphere, diligent staff, delicious food

Great pub to watch football and have a drink

I recently had the pleasure of dining at The Commercial, a restaurant/pub located in the heart of killay. I was thoroughly impressed with every aspect of my experience there. The atmosphere of the place is warm and inviting, with a comfortable and relaxed vibe. The decor is well thought out, with elegant lighting and tasteful furnishings that make you feel right at home. The menu is extensive and features a variety of dishes to suit every palate. I particularly enjoyed the roasted salmon with a side of grilled vegetables. The flavors were amazing, and the presentation was beautiful. The ingredients were fresh and of high quality, and the portions were generous. The food was cooked to perfection, and the presentation was impeccable. The service was top-notch as well. The wait staff was knowledgeable and friendly, and they made sure that our dining experience was a pleasant one. They were attentive to our needs and provided excellent recommendations. I particularly appreciated the recommendations for drinks to accompany our meal, which were spot on. In conclusion, I highly recommend The Commercial to anyone looking for a delicious meal and a fantastic dining experience. The food, atmosphere, and service are all top-notch, and I look forward to visiting again soon. Whether you're looking for a romantic dinner for two or a night out with friends, The Commercial is the perfect choice

Long wait to be served but the food was very good& reasonably priced.

Fabulous staff and delicious food looked after 30 of us for a birthday party. Really well organised xx

Fantastic place with brilliant staff, great menu

Great food at reasonable prices Friendly and helpful staff Will definitely go back

Absolutely fabulous and fantastic. Phenomenal service from management and staff, the food is 100% top and irresistible 🤣😅

Good locals pub with sky TV and a pool table. Excellent pint of Abbots at a good price. Competitive priced food. Friendly staff.

A friendly and warm environment for all the family to enjoy with an excellent food and drink menu on offer & served at your table by one of the experienced & dedicated team members.

Me and the Wife really enjoyed. The Food was Beautiful the Pub is very Welcoming and the Staff is very Courteous and Friendly. Wheelchair/Pram Friendly Thank You Very Much.

Really good staff, quick and efficient. The food was excellent and the atmosphere for the sport was amazing

Tidy pub grub, very reasonable. Noticed a senior menu which I think was £5 for 2 courses or there about, which I thought was pretty amazing in current times! Also they do a 2 meals for £12 menu, which again I thought was brilliant valueExcellent selection of drinks at the bar, large selection of draught lager, beer & cider. Nice outdoor areas, plenty of parking. Nice staff, very helpful and cheerful

We went for my sons 1st birthday and the experience from start to finish was absolutely fantastic! We were a large party of 15 and all thoroughly enjoyed our visit, the food was amazing, all staff were friendly/helpful and management is brilliant also, together they create an incredible team. We would 100% recommend the Commercial Inn Killay and cannot wait for our next visit.

Lovely food and a great atmosphere here will definitely be back

Had lunch here today and was amazed by the food, service and customer support we received. Ordered the halloumi and genuinely one of the best pub lunches I have ever had. Thank you for making our experience so special!!

Had a family meal midweek, the service was swift,efficient and had service with a smile!!! The staff were friendly and made the whole family feel welcome. I feel they went the extra mile to make sure our evening was enjoyable as possible.

It has a good choice of drinks and plenty of entertainment. Update. Visited today, good new menu with an excellent choice. Great family pub, with children's play area. I recently visited The Commercial with my family for both food and drinks. The food was lovely as was the service. It is also a dog friendly pub which enabled me to take my puppy along while having a drink. I ordered using the Greene King app and had drinks delivered to my table by Charlie, Tom and Becky who were all very efficient, pleasant and polite.

We visit every Saturday without fail when we visit our caravan, meals are Amazin and good value for money, service is always good, Nova and Gareth always make us welcome, and Beth, Charlie and staff always give excellent service, lovely friendly pub,

On my first visit I was impressed with quick service of food and the pensioners offer for a very good price. The only thing that went wrong was the desserts were not what was ordered but this error was corrected. My second visit was within 2 days and I was very disappointed and shocked by the service of whom I believe is the landlady. I ordered lasagne and chips for my son but was served scampi & chips. !!! I brought this to their attention immediately but was confronted by the Landlady whom was very rude with very poor customer service and she refused to exchange the scampi to what I ordered and also the scampi that was served was no bigger than a child's portion. Very disappointed . Today my third and final visit I ordered 4 beef dinners after ordering and was waiting for our meals we was then told there was only enough beef for three so one was turkey which was OK but would of thought this would of been told this when ordering. The Sunday dinner that was served was again very disappointing 😞. Very small portion as per photo also there were another 3 tables in the outside area that complained about the food and had a refund .

Visiting my grandma from Australia currently and she was adamant we come here… So very glad we did! We’ve been here since Monday and been 3 nights out 4 already lol. Amazing value for money, amazing food and amazing service! Staff were more than compensating and polite. Keep it up guys, we’ll deffs be back when we’re visiting again in the near future! ❤️🇦🇺

Lovely clean pub. Very nice friendly stuff. Great food and drink menu. First time today but will be regular for sure. Perfect.

Wonderful atmosphere, excellent food and reasonably priced drinks. Always my go to pub in Swansea!

Lovely lunch whilst waiting for the Rugby to start , Katsu chicken is awesome, great staff,great atmosphere ,come on Wales !!!!

Excellent value for money good quality food and the staff were outstanding. Already booked for fathers day.

great food and very competetive . friendly atmosphere great beer garden with very large outdoor tv and childrens play area

Nice, relaxed pub. It has the best Smoking Area I've ever come across 🍺

Met with friends for lunch after not having been there for years. Didn't seem to have changed much decor-wise. When ordering drinks were told that food might take 45 minutes but decided to order. Food did take slightly less time to arrive. Not impressed with my meal - Hunters Chicken - as chicken was overcooked and bit tough. Have had much better elsewhere. I mentioned it to waitress when she came to collect dishes - her response 'we just follow the instructions we are given for cooking it'. Not quite sure what that meant - don't they have a qualified chef who knows how to cook?? Needless to say, won't be rushing back.

Nice pub good staff ,2 meals £11 & £4.50 for a pint and a large coke .

Very nice food and great customer service 👏

Staff and food all excellent. Always happy to come back

My local away from home. Always feel welcome, lovely staff, perfect service and great food.

I've been here a few times now. Brilliant customer service always friendly and the best, crispiest chicken wings I've had.

Lovely food and very friendly and helpful staff

Bloomin great chilli burger. I've paid a lot more for not as good in gourmet burger joints. Really good burger and excellent value and switched on staff. Good job #whoknew. 2022 update...been a while due to circumstances beyond our control...but we are back...all I can say is Steak and Ale pie... outstanding. And as always super staff and management.

1 hour for food no warning either

Another warm welcome from Nova & Gareth as we visit again from the Midlands to watch the rugby with family. We ate in the pub, the food was hot, filling and delicious. After the rugby match there was entertainment from Soulskunks, who played a mixture of soul classics and Ska. We're always made to feel very welcome in the Commercial and enjoy visiting them.

Nice and friendly, good food. [Update, as Google asked.] Still nice and friendly, good food.

Nice meal pleasant atmosphere good service.

Excellent service and food going to be our regular friday lunch.

Good food mise staff very friendly

Nice atmosphere and staff. Made the effort to make New Year's eve as good as it could be in light of restrictions. Table service a bit slow, but sorted by the staff