GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.7

Based on 79 opinions finded in 1 websites

site_photo4

Nº 95 in 130 in Banbridge

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score
OpinionsNoteGoogle793.7

comment_iconOpinions

Ordered last night for the first in a long time for a family birthday dinner. What a disappointment. The new thick chips were really undercooked and hard, the chicken was overcooked and hard to chew. The curry sauce my son had was like dry paste which he couldn't eat because it stuck in his mouth and my other son had a mini kebab meal full of bones. Burger bap actually broke into pieces when it was lifted out of the box. Most of the £40 food went into the bin. The girls working did not work well together, actually fighting in front of myself and the kids about what burgers were ready and what was done in our order (the only people in the shop and the only order to prepare so I don't understand why it was so difficult). I was asked to start with if we wanted salt and vinegar on the first item made (almost 10 minutes before anything else was bagged), and then even though we said no to the first one it stopped mattering and they were put on everything else. They needed to read our order an insane amount of times and still couldn't remember what it was to get it right when talking to eachother. The girls were as polite as possible but they just shouldn't be serving food or working together. Used to be 5*, absolutely not any more.

site_logo

Emma Neill . 2024-09-04

MORE AT Google

Over 2 hours late , burger and falling apart , curry chip sauce all out the side on the paper hardy in the chip sausages burnt , cold , taste has gone done hill used to be fantastic , not now wouldn’t recommend , extra £5 delivery when your order of Uber eats ! (£10 for just delivery ( not incudkng actual food !

site_logo

Lauren Mount . 2024-04-20

MORE AT Google

Great service all round, pleasant staff. Food was really nice, had the spicy chicken burger and a curry chip...The curry sauce is really nice and tastes like a Chinese curry. Next time I call in, I'll be trying out their New brown gravy sauce on chips. I've heard their brown gravy is up there too.

site_logo

Megahertz . 2024-01-20

MORE AT Google

Awesome Job always great service.

site_logo

D N . 2024-01-17

MORE AT Google

Ordered from here many times past 5 order have had something wrong ordered today bogof kebab 8 pound plus delivery both kebabs came with mayo not cheese and coleslaw i asked for also drinks never arrived when i rang up was told we dont have coleslaw right now and drinks would be delivered but driver is very busy then hung up on me on docket its says order price 11.50 delivery price 16.50

site_logo

Kevin Armstrong . 2024-01-07

MORE AT Google

Food is great (when you can get it.) But when you arrive at the shop, an hour before it closes, and it’s closed. That’s not good. It would start to give you second thoughts about going back.

site_logo

John McCourt . 2024-01-07

MORE AT Google

Can't complain! Food is tasty and portions large. Price is similar to other places.

site_logo

MT H . 2023-12-27

MORE AT Google

Unfortunately have to give a low review due to their treatment of customers. Ordered on Uber with Uber One at 5:30pm, staff then rang me to inform me that delivery would be an extra £5 (total £10 delivery fee) to my location. I told them that I ordered with Uber One and the standard £5 delivery fee was free and that you don't tend to pay delivery with Uber One. The staff member checked with a supervisor and said that was fine. When we ordered the delivery estimate was 35-50 minutes. It got updated saying that the order wouldn't be delivered until 7:30-8pm. At 6:30pm, the order was cancelled by Chicken Box. Frustrating because I've already waited an hour for an order that was never going to arrive! They could have rang me and explained the situation, or informed us at least that they can't deliver to our location and will have to cancel. If you can't deliver, don't be on Uber One! And a little communication goes a long way. (Also, £2.80 for sauce?? That's crazy).

site_logo

Emma Lewis . 2023-12-23

MORE AT Google

Ordered delivery from here tonight…couldn’t be happier with the service and the food. We got the Chicken Kebab Meal and a Super chip. Both were delicious, will definitely order again

site_logo

Elizabeth Jayne . 2023-12-23

MORE AT Google

Avoid at all costs, scooping chips off the floor to cook and serve to customers, health and safety hazard!!!!

site_logo

Marenni Heron . 2023-12-23

MORE AT Google

Just got dinner from The Chicken Box, (which is under new management.) Staff couldn’t have been nicer, they were helpful and polite. Food was lovely, especially the chips! Will definitely be back!!

site_logo

Sarah A . 2023-12-22

MORE AT Google

Got food and it cost £30. The cheesy chip had chicken in it which wasn’t sopost to be in it since the cheesy chip doesn’t have chicken. One of the young BOY workers was vaping infront of us and only put it away since they seen we were looking at them. Tables and chairs were so dirty. Also chicken box has gotten very expensive. Basically the place is bad and they smoke infront of ur food and they put things that aren’t sopost be in ur food into ur food like chicken and it’s dirty and expensive.

site_logo

Clodagh Lynch . 2023-12-03

MORE AT Google

Great food but poor resolution to order issues. After missing a large tub of chicken sauce, staff agreed to include it in my next order - tried three seperate times in failure to get chicken box to include the sauce but management now don't believe as I keep bringing up the issue when I order. Unfortunate to give a low rating based on a £3.50 tub of sauce and poor handling, as the food is very good.

site_logo

Christopher Shanks . 2023-11-01

MORE AT Google

Best place in Banbridge.. 👌 Mmm.. Service and staff 100% great.

site_logo

Brian Dunlop . 2023-10-01

MORE AT Google

some of my chips wernt cooked properly

site_logo

Lilly Hall . 2023-05-20

MORE AT Google

Got a meal last night and the chicken was pink in fact it was red with blood, taken a picture this morning and it is still bright red, never seen anything like it, not even from KFC will definitely not eat again

site_logo

paul walker . 2022-09-14

MORE AT Google

Love the place, I'm not a chip person therefor I can't comment on the chips, my twins love the chips tho, chicken burgers are always tasty, best thing tho I highly recommend are the wraps 👌👌👌👌👌

site_logo

Barry Magee . 2022-06-05

MORE AT Google

Regarding my last review everything has been dealt with amazingly and the owner has been super empathic at resolving the situation for my friend. Can safely say they have our custom back to get our weekly chicken kebab meals! So I would like to apologise and further thank them for their help

site_logo

Sarah Adamson . 2022-01-27

MORE AT Google

It always surprises me how long you have to wait on food in this place. Considering chicken is already done and in warming oven. So basically always waiting on chips. I've literally ordered here and went to Domino's and had pizza made from scratch and still made it back before my order ready.

site_logo

Mark Clydesdale . 2021-12-16

MORE AT Google

Got a chicken burger with salad and sauce. Chicken was cold, undercooked and it looked like someone vomited on top of it. Absolute mess I wish I'd taken photos before I threw it in the bin. Rating 1 star because there's no 0 option. AVOID AT ALL COSTS if you value your life!

site_logo

Martin M . 2021-12-05

MORE AT Google

Not only decent and delicious portions, but when by accident doubled an order and could not cancel through JustEat , they did this for me. I strongly recommend this place!

site_logo

Caesar Dimitrov . 2021-10-29

MORE AT Google

Another one of those Hidden Gem of a takeaway located right in the heart of Banbridge, The Chicken Box is a great feel good takeaway for all you chicken lovers out there. Some great meal choices for great prices and with the fast and friendly service it's too good not to try!

site_logo

Benji Henderson . 2021-10-19

MORE AT Google

If I could give this place a zero I would. Food was in essence a biological weapon. I ordered the chicken burger from "chicken box", you would think this would be their signature dish. Yet I was left with crippling food poisoning which required medication. I Contacted chicken box privately in which they suggested I provide a stool sample. One of my friends who also in the restaurant contracted food poisoning. Out of a party of 4, 2 members contracted this. I would not recommend this place to my worst enemy and implore others to spread the word.

site_logo

Andrew Beck . 2021-06-11

MORE AT Google

1st time at the chicken box, came all the way from Antrim for it, not disappointed. Absolutely delicious 😋

site_logo

Katrina Jones . 2020-10-22

MORE AT Google

All food piping hot. Chicken ok. Chips ok. Had to wait a long time.

site_logo

Myrtle Copeland . 2020-09-19

MORE AT Google

Nice people nice food and quick service

site_logo

Léon RK . 2019-08-16

MORE AT Google

If I could give a less star, I would. Chips were absolutely disgusting. Went into the bin. Really bad taste to them, else really cheap dirt chips or oil was in bad need of changing. This has happened a lot of times and each time I leave it for a while before going back, hoping it would have changed. I give up. Will not be back, at least it will save me money.

site_logo

sa si . 2019-06-06

MORE AT Google

The small superchips have always stayed the same size. The others the tubs have been getting alot smaller.

site_logo

Stephen Thompson . 2019-05-26

MORE AT Google

Great for a quick bite on the way back from the pub. Decent menu

site_logo

Ethan Stanley . 2019-03-25

MORE AT Google

It’s a good place for fried chicken but to be honest I have never really enjoyed their chips though I know that a lot of people do.

site_logo

Clare Doherty . 2019-01-08

MORE AT Google

Great food at a reasonable price and friendly staff! :)

site_logo

Amber Jennett . 2018-09-02

MORE AT Google

Good food but the staff can be rude to talk to

site_logo

claire hillis . 2018-05-06

MORE AT Google

Excellent food, Jack is a 💎 gem, lol 😁

site_logo

John Mcallister . 2018-01-26

MORE AT Google

Chicken can be over cooked and dry. Chips lovely with chicken sauce on it.

site_logo

Annette Stewart . 2017-06-27

MORE AT Google

Nice fast food and service is good. Waiting time excellent.

site_logo

gary sheils . 2017-06-17

MORE AT Google

Similary restaurants in South Eastern NI

restaurant_img
3.8

131 Opinions

location-icon18 Market Square
Chinese
outdoor_seating_89013takeaway_89013delivery_89013

Really decent takeaway! Enjoyed the honey chilli chicken, Schezwan chicken. Chow mein is ok but a bit bland:)

restaurant_img
3.6

156 Opinions

location-icon80 Newry Street, Banbridge BT32 3HA Northern Ireland
Pizza & Pasta
outdoor_seating_262894takeaway_262894delivery_262894

I ordered pizza nearly 2 hours ago and it still hasnt arrived and this is the 2nd time this has happened. Not good enough!

restaurant_img
3.9

189 Opinions

location-iconA1, The Outlet, Banbridge BT32 4GL, United Kingdom
outdoor_seating_368898takeaway_368898delivery_368898

Poor service .food was dried up. table not cleaned

restaurant_img
3.5

1286 Opinions

location-iconCascum Road The Outletthe, Outlet Bridgewater Park
outdoor_seating_319511takeaway_319511delivery_319511

Your near average McDonalds Service - normally have a good wait, even drive through with no other cars. Park service or inside don't do much better Frequently miss something that was ordered and paid for Food - usually on cool side. Frequently out of ice cream and milkshake Using App, no proper way to provide complaint, virtual assistant is total rubbish.

restaurant_img
3.5

268 Opinions

location-icon55 Newry St, Banbridge, BT32 3EA, United Kingdom
outdoor_seating_368892takeaway_368892delivery_368892

Placed an order on Wednesday evening 18/12 order number 614787279. The order went in the opposit direction and didnt arrive for an hour with no apology. The order was cold so i called the store and organised a re deliver which never turned up. I phoned back 50 minutes later to be hung up on twice then handed over to a foreign woman who had to get a translator to speak with me, the order was (AGAIN) re ordered after agreeing to an hour wait as they where busy. To my surprise it didn't turn up!!. After a long conversation with Mathew the area manager the following day I was promised a re order and a coupon as an apology for the terrible service, I have just phoned to order food (friday 20/12) and was told there is no record of my order or coupon. Absolute joke of a service never in my life have I been treated so poorly as a paying customer