The Cafe Falkirk Wheel in Falkirk

They surely do know how to make a customer uncomfortable. I came up to the coffee & cake bit which was empty, but saw about 5 members of staff at the other till who weren’t doing anything just staring at me from afar. Finally someone was literally pushed towards me by the chef. The staff member that served me has no knowledge of how to make an oat flat white, because I got a cup of frothed oat milk with a hint of coffee.

nice location, ideal for groups on visiting for Wheel, however the food and drinks at the café are pricy for what you are getting, machine made hot drinks are too expensive for what they are and small cups.

Poor food quality and very few options. Extortionate prices.

Nice coffee/hot chocolate and GF carrot cake - and an excellent view of the wheel in operation!

Poor for gluten free. They essentially remove everything that isn't gluten free and hand you what's leftover. For example, you lose over a third of the breakfast and still pay full price for it.

This our Saturday walk as we live local.always pop in for a coffee ,and always find the staff very pleasant and a good cup of coffee

Excellent cafe, dog friendly too!

We took part in the chain of freedom event on Saturday 14th of October and went for some food. Having tried the trailer outside first and not really fancying the very limited choice of hot dogs or fries we headed for the cafe inside. We asked if they did cheeseburgers as there was none displayed on the menu. They checked and said yes they did. There was no indication of the price and only when we went to pay for 2 takeaway cheeseburgers, 1 fries and one can of soft drink did we find out the price, a staggering £30.45. I went off to the toilet and the meal had arrived, with thousand island dressing and mustard, both of which I dislike, no cheese and no ketchup. Horrible to say the least and inedible as far as I was concerned. Should we return to the wheel, we will take our own lunch for sure.

Took my baby daughter to the Falkirk wheel today, the cafe food wasn’t bad, there wasn’t any tables inside and balancing a pram and a tray was not easy, however they have a staff member in their cafe, Charlie, who displayed the best piece of customer service I’ve seen in many months. He recognised that even though there were half empty tables none of the other customers were bothering to offer. He took my tray and sorted us somewhere to sit and then brought us our cutlery, all with a pleasant disposition. Top man!

Rather chaotic when visited, on a public holiday. Fairly fast service, helpful staff. The only flaw was the quality of the food, which seemed low to us. We got a burger but the meat was low quality, better with pies in the afternoon.

Clean good selection of sandwichs and cakes pleasant staff

Nice for a day out. Basic food choices.

It's a friendly enough cafe with adequate cafe food. Nice people.

Felt a little over priced for the time spent on the boat. Visitors centre with boards explaining the wheel weer good. Cafe had a nice selection of food, ice cram and drinks.

Scones are amazing, wish tea pots was bigger,, fab for familys lots to do and see ,

Good basic well-prepred lunches ans snacks.

Great place and lovely food in the restaurant plus not forgetting the wheel. Friendly staff.

I was fascinated by it all it's worth the visit

Limited but good menu Food hot and nicely served

Cafe nice,plenty of choice but very busy need a better system if not buying hot food as I waited 10 to 15 mins with cakes to get a coffee

The scones were large and delicious

Had a lovely breakfast in the cafe, while watching the wheel in motion, lovely day out

Great place for a bite to eat & enjoy the view. So much to see. Would recommend it and a great day out for the whole family.

Good attraction wasn't too busy so good for the disabled that day

Food variety limited but quality fine. A touch expensive, I don't recall paying £1.95 for a can of fizzy drink before.

Nice cafe with great views. Parking $$ is a walk away uphill.

1st Visit 2004 excellent 2nd visit 2023 looking very tired, disappointed needs a good clean and tidy up not value for money!!☹️

Price reasonable. Food OK. Staff friendly.

Visited here with a friend. I had the soup of the day, lentil, with bread and croutons. A choice of breads and one of the tastiest lentil soups I've had in a cafe and it was piping hot. My friend had a scone which was unfortunately a little dry. A dog friendly cafe too.

3 vegetarians and we had mac & cheese we agreed it was tasteless, looked delicious too! They had sold out of baked potatoes, so our choice was limited. It was lovely and clean and very airy. Good service and staff were friendly and polite.

Soup was just warm, plenty croutons and a slice of bread. 2 soups 2 coffee £15.50 not a cheap lunch especially if you are going as a family.

Stopped off to have a coffee and scone before our trip and it was lovely but there wasn’t much choice on scones/ sweet bits which for a cafe I felt let it down a little

Good friendly service and you can sit and watch the wheel at work.

Come here regularly when out for a walk, the food and coffee are not bad given its in a tourist area, however the new table service in the cafe seems a bit strange. You have to ask the waitress whats available and it doesn't seem to work well. The old style was better, don't think its suited to table service unless they up the game massively.

We visit often as locals. Food quality and availability is quite variable but the setting always overcomes any qualms.

Excellent setting with great views of The Falkirk Wheel. The menu was quite small but the food was really good and reasonably priced. Fantastic service too.

Excellent food reasonably priced aswell 10/10 😋😋😋🤣👍

Einzigartige Hebebühne für kleinere (Haus-)Boote. Tickets für Kanalfahrten gibt es im Shop, incl. Getränke u Kleinigkeiten zum Essen.

Food was nice but very expensive. A fry up, a lentil soup and a roll and sausage for £15.50 🥴

We went many years to this amazing place and this time we managed to watch the wheel in work! Such an amazing structure of strength and grace! Loading the boats into one lower side, then closing off that section with a partition, slowly rotating to get the boats up to the top, then opening the partition to let the boats out on the upper canal to go on their way to Glasgow! Brilliant! The park has expanded a lot. Loads for kids to do there - mini golf, playground, water fun. Little snack kiosk, but also a really nice café there for the more hungry, in a dome type of building where you can watch the wheel in action right next to you. Good place to go. Also saw dogs on leashes out with owners

Oh dear. The Visitor Centre is certainly an interesting place to visit. The wheel itself is an impressive structure and a marvel of engineering. Imagining how the huge steel components were transported by road (!) isn't easy. There is cycle hire (with both standard bikes and an E-bike hire scheme via an app), plus kayaking facilities, also Zorb balls and a trampoline bungee for children. Pleasant walks along the canal towpath are possible too. But the cafe in the Visitor Centre was woefully overpriced. I paid £4 for a small 330 ml bottle of cider. That's £12+ for a litre! Or £5.75 for a pint. That represents posh hotel prices in my opinion. I asked for a glass - no joy, only paper cups. Very disappointing. I didn't eat in the cafe, but the food was also seriously expensive. If I come back I'd try the kiosks outside next time - though I think one was only selling hot dogs and fries, and the other was offering wood-fired pizzas. But those looked quite appealing, and I expect they'd be much better value for money. So only use the cafe if you don't mind overpaying.

Tikkeltje duur, maar verder goed te doen. Gemiddelde bezoeker is wel zwaar gepensioneerd

Shocking customer service today, was asked to join another queue to get a scone and duly did so only for other people to walk round to the same side I was just on to be served in front of me, thus taking the thing I had requested, leaving none. Service was slow, I appreciate its busy and then waiting just to be cut in front of, prolonging the wait meant we had to pay for our food and leave with it in a box as our boat ride was due. Can't say I'm planning a return trip

Tres sympathique 🙂 et baked potatoes très bonnes ! Personnel accueillant et souriant. Avec un coucou spécial à Alizée 😉

Never seen the place so quiet. Had a delicious fruit scone and a latte 😃👍

Fantastic food in fact the soup and sandwich deal is spectacular, all the staff are so helpful.

What a brilliant day out, my wife and I visited the Wheel in September and we had such a lovely time there. We probably spent about 3 hours but for the younger members of the community you would do much more. Highly recommend it

Waited for ages in plain site with one person in front to pay £6.50 for coffee, Burnt Bacon and brick hard black pudding roll....Thats my last visit to the Falkirk wheel cafe.

Pomme de terre au four avec poulet cajun plutôt sympa pour un snack-bar. Bonnes soupes naturelles.

Nicely set up and allowing limited seating now with good views of the boat lifting operations of the wheel. Soup and sandwiches not worth the price however which was a shame but staff were helpful and nice with good precautions in place for a small menu presently on offer.

Great little cafe with amazing views of the Falkirk wheel

Great Scottish fried breakfast, with square sausage & Haggis, lovely filtered coffee too. Thanks for making us feel welcome, see you next time.

Gemütliches Restaurant mit Blick auf das Schiffshebewerk. Leider eine nicht so große Auswahl an Gerichten. Kann aber dran liegen, dass ich kurz vor Schließung da war. Stattdessen gab es eine Riesen Auswahl an Getränken. Die Mitarbeiter/ Mitarbeiterinnen waren sehr nett und freundlich. Wenn man beim Schiffshebewerk ist und sehr hungrig ist kann man dort hingehen. Den Stern Abzug gibt es weil das Essen nicht so gut geschmeckt hat.

Ein schöner Ort für einen schnellen Happen zu essen und ein Getränk. Das Personal war sehr freundlich. Essen hat gut geschmeckt und war auch sehr günstig. Wir haben für 4 Gerichte insgesamt 25 £ bezahlt. Der einzige Nachteil ist, die geringe Auswahl an Gerichten, was aber auch daran liegen könnte das wir erst kurz vor Schließung kamen. Wenn man hier beim "Falkirk Wheel" zu Besuch ist, empfehle ich jedem hier auch zu essen.