Based on 222 opinions finded in 2 websites
Based on 222 opinions finded in 2 websites
Opinions
We got the hotdog, Texan steak burger and highttower burger. Texan steak deffo a winner. Hotdog, not great cheap sausages. But overall, the patties..delicious with the combo of sauces and fillings. Taking a cheeseburger home for the hubby 😁
Aysha Bibi . 2024-10-30
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I visited here 2 years ago and was so satisfied and came here today again. I still love it.
홍성재 . 2024-09-06
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Great meaty tasty burgers lovely bun fresh relish lovely salad what will could you ask very very impressed bought dinner for five of us it was a little it Was hot and arrived on time.
Adil Hussain . 2024-08-19
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Great food, burgers are delciuous and great service!
Ricky Patel . 2024-08-16
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Food is very delicious and friendly staff. I would recommend
Raja Abdullah Wajid . 2024-07-08
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Absolutely amazing place for food. Very simple menu but still contains variety. The food is prepared promptly upon ordering. Burger is proper. Chips are banging too
Alex “The Clashing Cravers” Stephen . 2024-07-05
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What a great Burger ❤️ Love this place
Shery Bajwa . 2024-06-26
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very friendly staff and a tasty food
Jamuuriyada somaliland Ha NOOLAATO . 2024-06-05
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Ordered in store and people were very nice food was amazing and even ran out after me to give me a drink I left 👍
adamstigman1 . 2024-06-02
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I recently had the pleasure of ordering from The Burger Box, and I couldn't be more satisfied with the experience. I opted for the Mexican Burgers and Gojan box with chips. The taste was simply outstanding – the perfect blend of flavors that left my taste buds delighted. Moreover, the delivery service was impeccable. The delivery person was spontaneous and very courteous, ensuring the food arrived fresh and hot. The Burger Box has truly mastered the art of combining excellent food with top-notch delivery service. I highly recommend them for anyone craving a delicious meal with prompt delivery. Perfect food, perfect delivery!
Arief Rana . 2024-06-01
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Very good place to get halal and delicious food. Best burger place. Staff is very good and friendly as well. Highly recommended.
Ahmad Raza . 2024-05-27
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Great food & friendly staff. Great value as well, would highly recommend the Chicken & Halloumi Burger :)
Ross Kershaw . 2024-05-22
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Very good burger. I managed to spill on the floor my chips and the guys where so nice that they gave me another portion free of charge. Thank you. Recommend
Steff B . 2024-05-17
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Usually great food and service however they have had connection issues which show when you order online, they immediately take payment and then dont accept the order leaving you without the money or food.
Aaron Longhurst . 2024-05-15
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Food was very delicious and they are so friendly recommend it
A1snipZ11RHZ Rehailu . 2024-05-09
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Great place for a gourmet burger. Ordered a Mexican burger meal and was delicious…..
Shelz R . 2024-05-06
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Amazing food to a high quality, the whole family enjoyed their burgers. Thank you guys, keep up the standards, you re doing well. May Allah bless you and your business.
Abbs Mouk . 2024-05-05
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Polite staff, unfortunately got the wrong order but super helpful and got my correct order sent right out to me, which is great customer service.
Indiah Tait-Keen . 2024-04-29
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Amazing food with great customer service. Very tasty burgers and wraps. 100% recommended
MD AFROZ UDDIN MONIR . 2024-04-25
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EXCELLENT FOOD, FRIENDLY STAFF, WORK WELL ORGANISED AND FOOD DONE PROPERLY, STRONGLY RECOMMEND 👍
joshua Thompson . 2024-03-19
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Very nice fresh burger with great patties. Great fries and shakes loved it. I will definitely use again. Best burger place around, well done guys.
Shahanara B . 2024-03-06
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Superb burger and sides. friendly staff, professional staff. A real burger place! I recommend to everyone. Thanks
Jannah TRAVEL UK . 2024-03-02
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I had a Texan Steak burger and Mexican burger and a goujon box, It was simply delicious. This is top place for burger around Hertfordshire area. Will definitely order again.
Ameen A . 2024-02-28
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Amazing burgers and fries. Loved the loaded box we had and grilled wings. Best place in Hemel! I would highly recommend.
Fabio A . 2024-02-28
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Order took an hour and a half. Turned up cold. We rang three times to talk to someone about the status of the order and no one could tell us the detail of our order or where it was. Or if it had even been cooked.
Sarah S . 2024-01-21
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It was really good food & of course atmosphere was superb! Thank you for serving
Md Shihab Ahmed . 2024-01-11
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Tremendous and Fantastic ❤️. I believe, best Burger and best service of Hemel hempstead.
Anam Obaydullah . 2023-12-30
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Always friendly staff and always delicious food
Ella . 2023-10-28
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Had a lovely burger in here with my partner, the ice-cream shake was the highlight for me.
jasmin scanlon-carling . 2023-10-22
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Food is different than traditional Fast-food. Have their own relish. Friendly and respected staff. Fast-food gem in whole Hemel Hempstead. Highly recommend and must try food. 🙂
WAHEED HASHMI . 2023-09-25
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Terrible service - do not use!! Took 1 hour to call us and then cancelled delivery! I do not recommend - said we lived somewhere else we live 5 mins drive away!
Claire D . 2023-07-23
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We live 5 mins away, placed ann order for delivery and waited an hour before getting a call that there was a road closure in bovingdon (no where near us) so they can’t deliver. Really disappointed, surely they could have told us earlier? To top it off the guy was really rude to me down the phone when I said surely they could have told us earlier, as I’d it was my fault. Won’t be ordering there again.
Filip Clarke . 2023-07-23
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The Burger box is a excellent burger shop in hemel hempstead. They are provide good and quality food for the people. My family always take food from burger box shop.We are love very much, they are food. Thanks
Efteker Efti . 2023-06-02
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Woow! Best delicious burger and teste. Thanks burger box.
my World . 2023-06-02
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ABSOLUTELY LUSH. always smells amazing food is always brilliant staff are so friendly!!
Krissy White . 2023-06-01
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Ordered food for delivery. Burger box driver delivery was fine but the food was atrocious. Brown, wilted and soggy lettuce. Paid extra for grilled chicken and 1/4 of it was hard and inedible. Food came early but was not at all hot, just barely warm. Onion rings were stale. Chips were the only thing with decent flavour but were cold. Extremely disappointed. Update: since yesterday my brother has been throwing up since 1am after eating nothing different other than burger box.
Bushki Boo . 2023-06-01
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Great chicken burgers. Great service.
Pritesh Patel . 2023-04-16
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Accepted an order and cancelled an hour later.
Reis R . 2023-03-31
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Really really top notch burgers and service. I'm not sure where they get their buns but they're almost as fresh as they come from a bakery. Theyre not squashed either. Price was excellent for the quality. Ordered twice to my hotel and both times correct and really quick. Wish I lived here to enjoy them more.
Ryan Fuller . 2023-01-29
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Ordered a chicken box and was expecting it to be a slightly soggy, chilly mess on arrival. It wasn't, the chicken was a little flavourless, but was nicely cooked and perfectly crispy, and the dirty fries they were served on were the perfect texture, crispy on the outside and fluffy on the inside, with a generous scattering of cheese, chilli and mayo so tasted great. The coleslaw was nicely made too. Only downside was that they forgot the drink but the quality of the food was really good, partner really enjoyed his cheeseburger too.
Clare D . 2022-12-21
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First time ordered from here classic burger and chips… excelled gourmet style burger no grisly bits… will be ordering again Highly recommend thank you burger box
Saphire Blue . 2022-11-30
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My family love the food its the best food in town and the staff are friendly as well 😍
efteker hasan . 2022-11-26
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i have noticed a solid increase in quality here recently in both the food itself, and the delivery times - not to mention the price has gone down. happy all around
Lewis Norman . 2022-11-05
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Friendly staff, food is always delicious I recommend the chicken halloumi burger meal with a nojito to wash it down lol
Matthew Mars . 2022-07-29
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Amazing food we really enjoyed it. Great service. The burgers 🍔 & 🍟 are the best in the area!
Bilkis Begum . 2022-06-16
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From the outside and looking at the menu this place looks like it’s going to be a winner, it’s so very far from that. Probably the most tasteless, mediocre overpriced burger and fries I’ve had in my entire life.
Paul Haysman . 2022-06-05
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Food tastes amazing as always but the last 2 occassions the portion sizes have been drastically reduced. I brought the goujon box and To me, its almost not worth the price now as you only get a quarter of the fries you used to get. I even called the store to make sure it was a one off but was told that portion sizes had not changed. Again, the food is amazing just let down by the size of the meal now.
G C . 2022-05-04
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The worst food I've ever tasted, the burgers were still ink inside, the chips were like rubber. Would of rather ate a sandwhich.. can definitely say I will not be ordering from there again...
mummy g . 2022-04-28
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The best burger place in Hemel. The burgers are always amazing. They have some new loaded boxes Buffalo Hot, Vege Volcano, and the Cheeseburger box that me and my friends had and it was very delicious!
Zayed Khan . 2022-04-19
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I was so hunger that's why I gave order a Cheese Burger Smash and take there instantly then I was surprise about the taste. It was more Delicious than I accept. After then I took more two burger for my family,,, Specially their customers service very much good.
M.A ENTERPRISE . 2022-04-15
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Ordered are food and chicken was bright pink in the middle! Not impressed!
Lucy Colegrave . 2022-02-12
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The most awesome chicken and halloumi salad I have ever tasted! I couldn't believe that a bowl of salad could taste so good, brilliant! We had the grilled chicken, and was worried that it might be a bit dry but it was so juicy and tasteful that this will have to become a regular for us! 5 stars well deserved!
Mike Boyt . 2022-02-04
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This place is honestly amazing! The best burger spot in Hemel Hempstead or even Hertfordshire I'd say. Their customer service is on point and their burgers are so nice and tasty. I highly recommend anyone who would like to try good quality burgers to hit them up and give it a go. They also do other types of food. Food was ready on time and was cooked the way I wanted. Will be coming back for sure.
roo roo . 2022-01-22
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Excellent burger place! Would highly recommend. Customer service is fantastic, food is the best always on point. I would recommend to try the new beast burgers. Restaurant never disappoints!
Md Khan . 2022-01-22
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My favourite takeaway. Must try!!
Taslima Jahan Ima . 2022-01-22
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Hi highly recommended place the best burger in hemel. Service great specially shuvo and rumman doing great as well highly pro on f&b.
Md Jahed Ahmed . 2022-01-17
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Burgers made my day ‘getting much more then I paid
Sumon Ahmed . 2022-01-17
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Reasonable price, good place, people are great to explaining about burger. Service of Hasan is very professional. Highly recommend locals
kholil rahman . 2022-01-17
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They serve the best quality food. It was mouthwatering. Thanks!
Redwan Ahmed . 2022-01-17
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A1 overall ❤️❤️❤️❤️❤️❤️ The food quality,presentation and their burgers are soo tasty like mouth-watering Everyone should have try their burgers
Rv Rumman . 2022-01-13
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Best place in this area for burger and shuvo is doing great service.
Rahi Alam . 2022-01-12
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Everything about this place is top notch. Both the service and the food. We were treated nicely every time and the staff were really accomodating. The goujon box and hot dogs are my favourite along with their amazing coleslaw. Everything is packed with flavour and the portion sizes are huge that there was enough food for left overs. Always look forward to having it again.
K B . 2022-01-12
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I have had cheeseburger snash it was very delicious. Mouth watering! best burger place in town. I would highly recommend this place.
Md Aktar Miah . 2022-01-12
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Amazing place great environment as well as rumman giving 5 star service
Md Abdulah Al Amin Shuvo . 2022-01-11
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AVOID LIKE COVID! Food arrived stone cold. The chips were soggy and the milkshake had melted. Called Burger Box straight away. The man on the phone didn’t appear to be bothered in the slightest when I tried to complain. He was laughing and said he would write my name down “somewhere” and give me a discount next time I ordered - really?! I was not offered a replacement meal, nor a refund. Their customer service is diabolical. Both members of staff I spoke to were rude and arrogant. One of them said he would “sort me out” and asked for my address!! I asked if he was threatening me to which he replied “I’ll sort you out….with a discount”. It felt as though he was trying to threaten me!! AVOID, AVOID, AVOID!!!
Steven Amway . 2021-11-28
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I have order food through UberEats app, several time was late and cold, also restaurant did not pick up the phone when I was calling about my order. This is not a first time, usually I am not writing negative opinions after one bad experience. But this restaurant has go over my limits. I am wondering only if any the owners is checking reviews. They need some improvement, I won't order again.
Natalia Kavrakov . 2021-10-18
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I ordered a simple meal of four goujons and chips. It arrived when said, but that’s where the good bit ends. On opening the carton it came it was cold. Got straight on the phone and another was sent within the hour for free, that was also cold. We have had meals from here before that we’re not that hot but gave them another chance on this occasion. But never again. 🙁🙁
Ian Barnes . 2021-10-15
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Tried to make an order over the phone tonight on a Tuesday, the communication was terrible they couldn't understand a thing of what was being said, tried to order 2 chicken wraps with bbq and mayo sauce and 1 more chicken wrap with just mayo and lettuce, they charged us for 4 wraps even tho we only ordered 3, we also got a gorgonzilla burger witch had no blue cheese nk onions no mayo sauce witch is all the the description... I had to repeat the order 3 or 4 times to try and make sure they had the order correct then I had to repeat my card details 2 times witch they said it didnt go through and then the card machine was broken so had to go down to the shop and pay in cash only to find out out they took the card payments when they told us it didnt go through.. so if we didnt actually notice we would of paid almost £90 for a meal that should of only cost £27 only for everything's to be wrong and stone cold it was barley warm.. this place has gone so down hill since it first opened just glad we got the refund of the card payments we were told didnt get accepted. Wont use again
Z J . 2021-10-06
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I’ve never had an issue with the burger box before, I have only ordered from the Hemel one a couple of times as I used to live in amersham so I ordered from the Chesham one (never once had an issue with them) I am quite disappointed to be writing this review and not be giving 5 stars as I love the burger box, I think it’s delicious food for a decent price and it always arrives on time and hot. I ordered from here last night and specified on the phone I would like no cheese as I’m lactose intolerant, that I’d like the fillet mayo wrap meal with chips and a Diet Coke. The food arrived before it was scheduled to, and the driver was friendly, however the wrap had cheese in it and sweet chilli sauce & Mayo. I never asked for sweet chilli sauce and it kind of ruined the wrap for me as it was overpowering and I only wanted Mayo. Also I received a rio can instead of a Diet Coke…. Luckily enough I’m not allergic to cheese 😅 The box even said no cheese!!! Not to mention the gentleman on the phone was barely listening to me and seemed distracted by whatever was going on in the shop… food was good but not what I asked for.
Jasmine Hughes . 2021-08-29
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Very good and the food was pipe hot
mandy james . 2021-05-31
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Their wrap is bland which was very disappointing but friends that ordered the chicken burger were happy. The fries are delicious. I'm told their hamburger is great so I will try this on my next visit and update my review. I like that you can see the food being cooked and prepared. What i would say is that operation comes across as disorganised given the amount of workers within a small space.
missdaisyy b . 2021-04-21
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Very tasty, excellent service, thank you.😋👍👌👏❤️🙏
Michael Getliff . 2021-04-12
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Ordered food at 6.30 on just eat was told it would be delivered at 8.05, hour and a half no problem its a Saturday night. Called at 8.15 and was told the driver would be leaving in 15 minutes, annoyed but whats 15-20 minutes since we've waited and hour and a half. After my call within 10 minutes of my call burger box logged the food order as complete and delivered. At 9pm I called and the driver resturant said the driver has gone and there's nothing they can do. After waiting for nearly 3 hours the food finally arrived. The driver knew he messed up as he left the food on the door step, and NOT knock on the door, luckily we had a ring door bell, and yes the food was ice cold
mustafa alhatem . 2021-03-20
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Really good experience and the food is really nice
Lazerocket . 2021-03-05
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This place is the best burger place i will recommend to anyone Thank you burger box team !!
Remy balin . 2021-03-04
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Ordered at 18:22, said it would be delivered at 20:15. Although it was going to be a while till we got our food we decided to just wait. Got to 20:15 and food wasn't delivered. When we asked for an update they said it would arrive at 20:40. Still no food by 21:00 so called them. We were told they were busy (it was a Saturday night so fair enough) but there's no excuse to make your customers wait that long. They told us they were leaving at 21:05 (3 minutes away from our house) and still no food at 21:20. Finally at 21:25 the food came. I have to say the restaurant redeemed themselves as the food was very nice. However still not impressed with the wait.
Jacob Townson . 2021-02-20
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Very good gourmet burger, great customer service and friendly staff
Adil Khan . 2021-02-17
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The best burger place I have found my new spot, delivery was really quick and hot fresh thank you team ! :)
Ahmed Miah . 2021-02-13
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Amazing food and great service. thank you burger box will be ordering again
Ali Ghazalizadeh . 2021-02-12
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The food was really amazing. The service is very good. The delivery was very fast. Ordered at 7 and received my food in less than 45 minutes. the goujon box was totally out of this world and delicious. Every one enjoyed the food very much. Thank you Burger Box. Gonna be ordering soon.
Shadat Hussain . 2021-02-10
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Food tastes good , but delivered stone cold. Monday at 4.30pm, wouldn't expect that, maybe a friday or saturday. Won't be using again .
ray davies . 2021-02-08
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Absolute shambles. Delivery took over 1hr 40 mins. At least explain to customers that is how longnit will take.
Junaid Bokhari . 2021-02-06
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Save your money don't bother. Very very average burgers... The philli cheese steak was supposed to have 'lashings of cream cheese' but had the slightest swipe (you'd find more butter on your toast!) Was supposed to have 'double helping of shaved rib eye steak'- found 3 thin little squares. Ordered the nachos for £5... Received a very sad looking box of crisps with a dollop of salsa on one corner and some cold cheese in the other. Save your money and get the £2 nachos from subway- they'll at least melt the cheese for you!
Yasmeen G . 2021-01-31
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Awful service, it took 2 hours for 2 cheeseburgers and a portion of fries. Yes it's a Friday night, which is why we called to cancel as the order was saying an hour and half but they assured us it would be sooner and was leaving the restaurant in half an hour at 7pm. We ordered at 6pm and it arrived stone cold at 8pm. It made one person in the household sick over night. I wouldn't ever order from them again it's disgusting.
Katie Jackson . 2021-01-30
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Got the chicken fried burger Hot one Got 2 cheeseburgers And the brunch burger Burgers where banging totally on point, well cooked and the two lads servicing and cooking totally top guys . First time I tried them and it won’t be the last . Chips so are good too 👌🏻👌🏻👌🏻
riz1980 . 2021-01-18
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I've ordered twice and the got my order wrong twice .burger comes with egg and turkey bacon ,I ordered extras on my burger and i didnt get the egg or the bacon just a burger with nothing init
Bellkk-dubz . 2021-01-12
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Excellent burgers/food, never dissapointed with the quality! Knocked a star off however as delivery is usually pretty slow (in excess of 90 mins)
Jordan Nichol . 2021-01-03
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My partner placed an order through Just Eat at around 18:30, and was given a delivery time of 20:30, which I thought was an extremely long time for a burger and chips, but my partner was hungry and wanted the food. 20:30 came and went, and at 20:45 my partner called them, only to be told that the food would only be delivered around 21:30, which was simply unacceptable as we’d be in bed already, so he cancelled the order. He’s now still hungry and out of pocket for the £14.50 he paid Just Eat. Shocking that a takeaway place cannot fulfil its obligations; suffice to say he’ll never be ordering from this place again. Appalling.
Leigh . 2020-12-24
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The foods not bad, assuming they get the order right. It's been 3 times in a row where they have incorrectly made what was on the order. Order a double up wrap, we got a burger, ordered no onions or chilli sauce on the loaded fries and it only came with ketchup and cheese, took a wrong item back, made a new one by which time my food was cold and my partner's was hot. The food quality doesn't outweigh the lack of efficiency or accuracy in this instance. When you're spending around £25 for two meals then you'd expect it to at least be what you ordered.
Alex Tarn . 2020-12-18
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I've updated my review. Love this place. All the meals I've had have been great. Delivery time is a big shabby but I just go pick it up now.
Jonathon Sears . 2020-12-08
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Excellent service and really good food! A great burger place and very friendly! Recommended highly!
Ebrahim H . 2020-11-08
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STOP, Read and Order. Let me start by saying its the best burger joint in Hemel. I ordered the high tower and my wife had the Cheese burger. We also ordered the texas hot dog just because you know a little extra 🤪. I loved everything about the food and I am picky as hell. Burger was gourmet, fries were delicious and fresh, and the dog 🤯mind blown. Don't read anymore reviews go and try the food you won't regret it. The cherry on the top Is the guys in the shops are absolute Gems, so friendly and kind. I made a very late order and they kindly accommodated me. Just love it. Well done guys
Murad Mohammed . 2020-09-14
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Love this place it has the best burgers I have ever eaten.
THE GAMEPLAYER 2 . 2020-09-08
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We stopped here on our way home from the cottage, I was starving and literally did a u-turn to get some food for the 4-hour drive home. And WOW, what an amazing surprise. Hands-down the best burger and fries I've had forever!!! It made the trip home a great experience and I will definitely make an effort to go here again if we are ever back in the area. I highly recommend you give the feta and bacon burger a try!
Amie Allen . 2020-09-01
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Hands down best place to get food in hemel. The burgers are great cook to perfection! The hot dogs are also yummy. Great customer service & all staffs are very friendly as well as welcoming. Its definitely worth going to if you live in the area or near hemel. The prices are very reasonable and most importantly it taste 😋.
Ebsa DMEBSE9 . 2020-08-18
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the best burger I have ever eaten! incredibly tasty
Edin Vuran . 2020-07-22
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Burgers here are amazing. Best take away burgers around.
Dan B . 2020-06-13
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Quite regularly order from this place for delivery now. They always get the order right, great food, delicious and at a reasonable price. I'm quite a fussy eater so have made some special requests for changes to the food and they always accomodate without any fuss. Brilliant experience, delicious & affordable food :)
Ozzy Beckett . 2020-06-01
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So far have been waiting 2 hrs and 5mins for a delivery. Called half hour ago to be told it will be here in 10mins. Erm. Still waiting. Great birthday this is!!!
Seema H . 2020-05-29
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I ordered the Goujon Box and shared a high tower burger with my sister along with the Texan hot dog meal and a pina colada. It was very tasty, 10/10. The fries were crispy and soft and the burger was juicy and full of flavour. Also, the man who delivered my food turned up in a white Audi, I was too shy to speak to him properly but he had a beard and was quite tall, he was soooo delicious please ask him if he can reply to this and I’ll message him my number 😛🥰
Jessica Bordeaux . 2020-05-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant