The Bessemer Hotel in Merthyr Tydfil

I checked in on 20/09 and checked out on the 22/09, stayed in the room 215. The first night, although we slept on a very uncomfortable mattress we managed to have a good night of sleep. However, on Saturday a guest was placed in the room 214 just next to ours. This guest (likely to be a local using the room to party with his mates) had people coming in and out his room throughout the night. They were extremely noisy until 7.30am, it was clear to me that whoever was there was using drugs and i even could see though my window someone who i believe was a dealer coming to deliver stuff to them. It made us feel very unsafe because the hotel do not ask for IDs having no control of who is in or out, and also not having anyone at the reception to tackle this type of behaviour. We had a sleepless night and had to drive 5 hours early next morning. I never heard any apology or offered any sort of compensation. I next day sent the management an email and never had a reply until this date. I'll never stay there ever again! - Creaking floor - Noise - Uncomfortable bed

Always love a carvery here, delicious!

I had bigger expectations for this hotel, but it turned out to be highly overrated. Upon entering the room, I was greeted by a rotting (& nauseating) smell, which turned out to be coming from the shower curtain. The floors creaked so loudly that it not only disturbed us when walking in the room, but also every time someone walked down the hallway. The bed linens were torn, the bedside lamp was missing a bulb, the walls were cracked here and there, and the peephole on the room door was stuffed with a tissue paper. The bed base was in tatters, and to top it all off, I suspect there were bedbugs in room 213 based on the bites I received. The pictures speak for themselves. Overall, the hotel is completely outdated. Although it wasn't expensive, I expected better for the price. Additionally, there was no alternative milk option at the breakfast, which was an extra charge, despite informing them during pre-check-in that two of our group members are lactose intolerant. Instead of decent coffee, they only offered instant Nescafé powder. I would not recommend staying here.

Beautiful Sunday roast to eat inside or take away.. lovely big function room for parties, weddings etc .

Room was a bit dated and facilities are not in their best conditions , but friendly service and large parking space. Good value for money

Brilliant service, clean rooms and lovely breakfast from Team, friendly and extremely helpful. I forgot my charger in room when i left. Team were kind enough to send it to my home address. Really appreciate it. Thanks again Dr Vamsi

Decent hotel, reasonably priced.

Excellent food, good for events. Carvery is very good. Pleasant, friendly, helpful staff. A popular local hotel and restaurant. Competitively priced.

Very rude staff! Don't stay here! Toilets were dirty and unhigenic.

Easy access, large car parks. Very friendly service, great breakfast, dinner and tea. Rooms are well managed with tea ,coffee.