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4.3

Based on 130 opinions finded in 3 websites

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Nº 44 in 71 in Shetland Islands

Nº 16 of 22 Other cuisines in Shetland Islands

CUSTOMERS TALK ABOUT DISHES WITH..steakchickenfilletpuddingcheesecookedfishcream

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Well appointed restaurant with fantastic views. We had a lunch and a dinner there. For dinner, venison, duck and pavlova all delicious. Cranachan ice cream very tasty but not what we would expect cranachan to be. Service perfectly reasonable. All very good, but not 5* excellent. Would go again.

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Steve C . 2024-08-29

MORE AT TripAdvisor

Last night of our stay in Lerwick and looking for a suitable venue for a special dinner. The Bay Brasserie missed badly on some counts and delivered on others. First signs of problems arose when we wanted to sit in the bar for pre-dinner drinks; this seemed to alarm the staff, who said they'd look for someone to man the bar. A charming youth appeared, and seemed genuinely keen to help, but clearly knew nothing about the bar or its contents. A request for a gin and tonic was met with a vacant stare, and when we pointed it out on the shelf we received a glass with gin, but no ice. Requests for red wine induced the same stare, until we pointed out the right bottles. In the restaurant, we were greeted and taken to a table with fabulous sea views. Our waitress arrived, of a similar age to the bar person, and took our orders - mixed starters and followed by three venisons and a sirloin steak with a pepper sauce. Pleasant and attentive to a fault, our waitress shared an apparent lack of training with the bar person - slapping the steak knives and extra cutlery down in a heap with no thought of presentation, and delivering the wine - a fine primitivo - already uncorked and not offering us a chance to test it. The food however was very good indeed; the venison cooked as requested, tender, flavoursome and with a lovely sauce, and the steak cooked perfectly to medium with a perfect pepper sauce. The chips with the steak were fine, as were the side order of fries for those with venison. We found room for desserts - sticky toffee pudding and Cranachan ice cream, both of which went down very well. It could have been a wonderful fitting final evening for the holiday, but the hotel really needs to ensure its junior staff are better trained; we felt embarrassed on their behalf and they clearly felt a little wretched. There were more experienced staff members around who could have mentored and supervised both the barmaid and waitress, who had all the right essential qualities required in hospitality, but needed polishing.

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Banker_on_the_Road . 2024-08-25

MORE AT TripAdvisor

We stayed at the hotel and ate here twice. We had the chowder at lunchtime. For the main course at dinner we had venison with haggis and duck. We should have also ordered a side order of vegetables. Attentive service.

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Ann Crome . 2024-08-19

MORE AT Google

We chose the Bay Brasserie for a special anniversary dinner based on its location and some positive reviews we had read. You could not fault the ambience, but then that was helped by the location and the stunning sea view. Unfortunately that was where the positives ended! I elected not to have a starter (as i had eyed up the Amaretto Pavlova on the desert menu - more about that later) my husband had the White Pudding Fritters, simple chunks of white pudding battered and deep fried, ok as far as it goes - perhaps the pea shoots were added to try to give it some elegance! For mains I had the venison steak - a bit on the tough side, but I am aware venison can be, but it was a nice flavour: the side of veg had been shown some heat but not a lot, still rather that than the other and mushy veg although I did think i might need a saw to cut the broccoli stalks. My husbands on the other hand was dreadful, ballotine of chicken that was so tough in his words it was like cutting a Dunlop trainer! And tasteless to boot! They had no problem or argument replacing it though. The Amaretto Pavlova - I really wish establishments would stop confusing pavlova with meringue nest - pavlova is mallow, crip on the outside squidgy on the inside - this was a meringue next filled with a fluffed up tasteless cream, some chocolate shavings on top and allegedly a cappuccino sauce. It really tasted like a watered down chocolate drizzle over a meringue nest with cream - something a 8 year old could have knocked up at home with some Tesco meringues, a tin of squirty cream and a squirt of chocolate sauce - but then again it wasn't Tesco meringues, they are bigger. I had advised the waiter I would want coffee to follow the pud - it arrived at the same time! Fortunately the pud was quick to consume so the coffee was still warm when I got to it. We had planned on a second coffee and brandies but before we could draw breath the waiter had clicked the cup away simply saying "finished" - no offer to get us anything further - a good upselling opportunity missed! All in all apart from the view and the company a disappointing evening.

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J M . 2024-07-25

MORE AT TripAdvisor

As in 2022..we finished our 2024 trip to Shetland here.. we were seated in the lighthouse suite 18 of us...so no views this time and a set menu...which was a liitle disappointing to be honest..but that's the house rules for larger parties..maybe i should have booked 3 tables of 6 in the main restaurant!! Food and service were ok..but no more

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rob j . 2024-06-06

MORE AT TripAdvisor

I had quite a bad experience at this restuarant. Florance, our waiter, didn’t seem best pleased to serve us. And having all worked in hospitality, we initially exchanged amused glances at her stroppy attitude. However, this did become an issue. While my two friends both ate main meals, I opted for two starters instead. Mainly because I struggle with an eating disorder, but also because I simply was not awfully hungry. Florance questioned my choice of two starters and when I confidently assured her, she laughed at me. With no attempt to hide her snicker. As previously mentioned, eating is not particularly easy for me, so this was a bit of a nightmare. Horribly embarrassed, I started crying and left my two friends at the table to hide in the loo. I’ve lived with my eating for many years and rarely get embarrassed. I’ve had many reactions but never have I been blatantly laughed at by a moody waiter. A right shame as well as the food was great, I imagine we would’ve had a lovely time, had it not been for Florance. I also did tell the receptionist while my friends were eating, and while she was apologetic she did try to tell me that it didn’t happen or I misunderstood the situation which wasn’t the best reaction. I asked for the comments to be passed to the manager and we think we saw this exchange but the manager did not come and speak with us - although it’s possible he was not aware of the situation when we were leaving.

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Rebecca A . 2024-05-16

MORE AT TripAdvisor

Food was reasonably good, but not great. Staff hung around watching us. Staff clearly had no training and, while they were eager, they had no idea what they were doing. A real disappointment.

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Mitch McGowan . 2024-04-11

MORE AT Google

Had the most amazing lunch and superb service - a completely unexpected surprise

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Chris Cox . 2024-02-12

MORE AT Google

Wide menu options, quick service, clean and pleasant dining area with booths, good quality venison steak and beef, overall nice meal.

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A Ash . 2023-12-30

MORE AT Google

This restaurant is located in the Lerwick Hotel in Lerwick, Shetland, Scotland. There are beautiful views of the bay it is situated on, if you are seated by the window. The service and surroundings are really very good. The fish and chips is exceptional - as is all of their menu. You won't be disappointed here

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CdnGoldy . 2023-10-19

MORE AT TripAdvisor

We stayed at the Lerwick hotel and had dinner in the Bay Brasserie. As to sit near the window so you get a great view of the bay. The service was good and friendly. I had a ribeye steak and my wife the fish. Both were tasty.

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Barry and Nicol... G . 2023-08-27

MORE AT TripAdvisor

Sehr aufmerksames und freundliches junges Personal, vor allem eine junge Dame, die auch den Raum gut im Blick hatte. Das Essen war gut, bei meinem Mann war leider das Fleisch nicht medium, daher ging es zurück. Dies wurde ohne Diskussion prompt erledigt. Leider aßen wir dadurch getrennt. Preise angemessen.

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Tatjana K . 2023-07-14

MORE AT TripAdvisor

We visited for the first time in a long while. The menu has been altered, for the better I would say. The entire experience was first class. The food is well made, well presented and good value. No pretence about the menu, good, solid food. As we have seen in other places, good food can be let down by service, not here. The staff were simply superb. They’ve clearly been well taught, attentive when required, with professionalism, a smile and great manner.

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Beejesus . 2023-04-09

MORE AT TripAdvisor

9 of us came for a birthday lunch - 5 adults and 4 children. The menu is varied, and there is a separate one for the youngsters. Adults all had different choices and all were happy. The children also were able to mix and match what they had - the staff were very helpful. An excellent experience, and they brought in the birthday cake (provided by us) right on cue, with plates and forks. Very good value too!

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Faedanorth . 2022-08-14

MORE AT TripAdvisor

The theme of this review is that the menu I had seen on-line and the restaurant description led me to believe this was a more refined dining experience than it turned out to be The menu is interesting and varied but the dishes we tasted didn't quite deliver on the expectations set. The goats cheese bon bons were claggy and needed a reformat to be lighter on the palate. I wasn't convinced that home-made sorbet particularly complemented the cheese but it certainly helped wash it from the corners of my mouth where it had stuck resolutely. The venison stroganoff promised a feast of flavours but I found it somewhat prosaic. Finally, I doubt the meringue at the heart of the pavlova had been made on the day of our visit and was indistinguishable from the rock hard nests you can buy in packs in Sainsburys. The accompanying gin and lime mousse did little to lift the dish. On the plus side, my vegetarian partner enjoyed the banana blossom which she hadn't tried before but certainly gave a big thumbs up to. Contrary to the website description of the staff as "well trained, friendly and knowledgeable" we found service lacking in confidence, patchy and slightly timid. My partner was particularly annoyed that the menu was presented to us without telling her that the treacle and whiskey salmon starter was not available, even though we were amongst the first diners to be seated. As a result, she went without a starter as there was no substitute offered. Let me be clear, this was not a bad meal, just a meal that promised more than it delivered and could and should have been a lot better with a bit more care.

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Phileas_Flogg . 2022-06-22

MORE AT TripAdvisor

Ate here twice. Recommend the veal stroganoff - amazing. Great value, good portions, great choice, good wine range.

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BarneyMum1 . 2022-06-11

MORE AT TripAdvisor

what a way to finish up, 12 of us for dinner, what a great menus, food was excellent service the same, well done Lerwick Hotel team

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robjW4631KC . 2022-06-10

MORE AT TripAdvisor

All 3 of us has different main courses and we were all pleased with our choices, pleasant service without any fuss, desserts were also good.

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Stuart R . 2022-01-13

MORE AT TripAdvisor

Visited for dinner with some friends the other night. The service was efficient and friendly throughout and the menu had a something for everyone. The food was pleasant, portion sizes were good and prices reasonable. I particularly enjoyed the Venison Stroganoff which was perfectly cooked. The views would, I imagine, be amazing during the day or on a summer evening!

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AlexJ262 . 2021-10-20

MORE AT TripAdvisor

The dining area is spacious and comfortable but lacks a bit of atmosphere. The service was freindly and efficient. The food was good and there was a decent wine list. So all in all no complaints. In fact it was the best mael we had over the course of a week in Lerwick.

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pacobhoy1 . 2021-08-29

MORE AT TripAdvisor

Service was extremely quick. Staff was helpful in recommendations with food and drink and delivered! Would happily come back again

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joe l . 2021-06-08

MORE AT TripAdvisor

Food was good quality, but a bit samey, that menu really needs some side veg/salads. For example the bits of salad with fit in a teacup (and did). I would happily pay extra for a decent bowl of leaves.

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502alisonr . 2020-10-17

MORE AT TripAdvisor

First, the Portugese waitress is so friendly. The food is bad, unfortunately. It is a restaurant in the Lerwick hotel. For example, the steak was thin, chewy and not as ordered medium rare. It was well done. The venison was so chewy. Salat without any dressing. The chefs duck liver parfait is nor a parfait you may think about. It is minced liver and pretty blunt.

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Achim B. . 2020-09-30

MORE AT Google

Really the title of this review says it all. Three of us had different mains and we were all delighted. My ribeye steak was perfect and it was only when I said so that I realised I had not been asked how I wanted it done. Clairvoyant chef? :-)

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HJI60 . 2020-03-14

MORE AT TripAdvisor

Sort of what you'd expect to find in a hotel restaurant, albeit one with a lovely view of the bay. Wasn't blown away with my fishcakes and salad - but my dining companions chose better and seemed happy. Seems to be a popular spot with the locals.

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DavidDundonald . 2019-11-17

MORE AT TripAdvisor

An excellent evening meal at the Lerwick Hotel with some friends. Menu was varied and everybody was delighted with the food. The ham and leek crumble was particularly good. Service was good and the view out over Breiwck and the Ness of Sound is lovely.

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Finian48 . 2019-08-11

MORE AT TripAdvisor

I've had lunch here several times. The menu has a brilliant selection where even the fussiest of eaters (i.e me) can find something. I would say the quality of food has varied but can't complain about the service.

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SarahQ252 . 2019-08-05

MORE AT TripAdvisor

In the last week I have been here three times, twice for dinner, and once for lunch. The choice of venue was not mine as I was in 3 different groups. This first visit was as a guest in a party of 29 - we had our own room and the service was excellent. The menu was a restricted version of their full very comprehensive menu, but the only problem this created was that I was very keen on each of the 4 starters/mains/sweets! I settled for the smoked haddock and bacon chowder - superb - and then the venison steak. Why I plumped for the venison was because there was a broccoli and blue cheese puree! A year or two back I had a leek and blue cheese sauce with meat here and I enjoyed it so much that my wife now makes her version of it. We plan the same with this new unusual concoction. Cheesecake sweet - very light and tasty. Rather than go into too much detail, suffice to say that my other dinner and lunch were of an equally high standard, and I can thoroughly recommend coming here for a quality meal from a very wide menu choice, at very fair prices.

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Faedanorth . 2019-07-26

MORE AT TripAdvisor

We had a lovely surprise and met some friends in Lerwick and they took us for lunch here. The food was quick and tasty. Staff were helpful.

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Daliaze29ey . 2019-06-08

MORE AT TripAdvisor

The vieuw onto the bay is nice. The service was very unfriendly. The food was nicely dressed but the taste did not match th looks. Expensive and particularly expensive wines. On top of that they tried to cheat us on the bill, by charging higher prices for the wisky than those indicated on the menu. After a serious complaint, it was rectified.

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hanverschure2017 . 2019-05-28

MORE AT TripAdvisor

Had a meal here on Saturday evening. Staff were pleasant and was quickly shown to a table. Menu was reasonable and food was very good. The confi duck was excellent.

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TeamleaderScotland . 2019-04-28

MORE AT TripAdvisor

Our first night in Shetland, we had a big private dinner here. The staff were fantastic and the majority of the food was delicious. Starter of Mushroom with goats cheese, and main of venison steak with haggis were great. Pudding of white chocolate and strawberry cheesecake was just ok. Got to sample a few locals beers here too, one of which I ended up stocking up on to take back in the flight home. Overall, a very nice night here.

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Gavin L . 2019-03-07

MORE AT TripAdvisor

At dinner and lunch here and both times the food was delicious. From simple Cullen Skink (not so big you are immediately full!), followed by Venison cooked to perfection. Light lunch of ciabatta open sandiwich and a glass or merlot - what's not to like. Price reasonable too. And did I mention the excellent service and the view :)

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Gillian S . 2019-01-31

MORE AT TripAdvisor

We ate an evening meal in the Bay Brasserie the first week in September 2018. The building is very unprepossessing. It looks as though it was designed to mimic a shoe box. However, the quality of the food and service was good. There was sufficient variety on the menu to suit mosr tatses. The price was reasonable. If you shut your eyes to the outside what you will get inside is good value for money.

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Rhodri T . 2018-09-11

MORE AT TripAdvisor

Just returned from what was meant to be an exceptional culinary evening with my great friends! The ambiance is lovely with fantastic views of the sea & the staff were great, so far all good. Then the food, I ordered the mussels for a starter & it basically had no flavour other than coconut, but they were OK! I cannot speak for the rest of the company, but I'd ordered the fillet steak (rare) for my main, which it was not (I would say medium rare), I was very unhappy & did say so, so not fantastic value for the money! If I had to sum it up, it was like the female toilets, looks amazing when you walk in (Aaaahhhh!!!) Pretty Victoria's secrets stylee with a chaise lounge & then through the door into the cubicles (EEEERrrrrr!!!) public toilet experience! All aesthetics & no actual substance! Shame.....

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Ruth C . 2018-08-16

MORE AT TripAdvisor

Home for a family reunion this month and ate here twice in the last 3 days. First meal was a very large family meal with 18 of us. We were offered a set 3 course menu with 4 choices from main menu for each course. I was very impressed by the efficiency of the staff who looked after us and especially impressed with the speed they brought out our meals. Everything came within few minutes despite the large group. All the dishes were excellent and well cooked and presented.

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cbjh221 . 2018-08-15

MORE AT TripAdvisor

2日の夜に訪問。シェットランドに着いて最初の夕食だったので日本から予約して行きました。典型的なホテルのレストランでしたが地元民と滞在客で賑わっていました。ムール貝と鹿肉のグリルを頼みましたが美味しかったです。ムール貝はアジア風の味付けで鹿肉は柔らかくてお洒落な盛り付けでした。

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AliceMio . 2018-08-02

MORE AT TripAdvisor

Food excellent Service excellent Wine excellent What more can I say Always have a great meal when we go lovely views from restaurant

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crockett11111 . 2018-07-07

MORE AT TripAdvisor

On holiday and we tried Lerwick Hotel as admittedly we couldn’t get in anywhere else. Well thank goodness service excellent and the food superb. I Had the chicken supreme, my friend had balmoral steak and my other friend had the seafood platter. All amazing, good wine and acellent liqueur coffees. Highly recommend.

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Vanessa C . 2018-07-06

MORE AT TripAdvisor

Nourriture imaginative... selon les Britanniques... mais c'était bon et copieux. Par contre étant seul, on m'a délibérement placé juste à coté d'une table de 12 convives qui sont arrivés suffisament vite pour gacher mon diner par leur joie excessive... Alors qu'il y avait d' autres tables de deux vides... Mauvaise politique d'accueil sans doute lié au fait supplémentaire que j'étais un touriste étranger (et doonc que je ne reviendrai pas!!!)

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nenedumour . 2018-06-09

MORE AT TripAdvisor

It has been said elsewhere that it is difficult to find quality restaurants in Shetland and, if the Lerwick Hotel restaurant is an example, this may be so. The dining room is comfortable enough and has splendid views over the bay, as others have said. However, service was mixed, with one staff member lacking the interpersonal skills the job requires. The food was mediocre and could have been improved so easily: Warmed bread with soup and some well cooked vegetables with the mains. Maybe, we have higher expectations given other reviews or just went on a bad day!

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OttoThiel . 2018-06-05

MORE AT TripAdvisor

While staying at the hotel we had an opportunity to eat at this restaurant for dinner three times as we enjoyed the menu selections and the food was consistently excellent. The chef combines Scottish and local favorites into some highly creative dishes. Seafood, meat and vegetarian options available. Nice wine list. Special gin cocktails as well as local beers are highlighted. Service consistently good.

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patcal4 . 2018-05-29

MORE AT TripAdvisor

Had dinner in the Bay Grill. The food was good and the menu had a good range of options as well as a good wine list. The service was good and the views over the bay spectacular. Get a window seat if you can. The staff are chatty and friendly.

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482alastairw . 2018-05-19

MORE AT TripAdvisor

We had a lovely meal here on our last night in the islands. Fantastic views from the restaurant and the food was excellent. Well cooked, well presented and very tasty. They do a huge range of different Gin drinks using local Gin - very tempting at only £3.50 (although I stuck to the beer myself!). Service was excellent and we had a really good evening. It's a lovely walk around The Nab from Lerwick town centre if you fancy the stroll. Probably about a mile.

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Phil C . 2018-04-02

MORE AT TripAdvisor

I visited Bay Brasserie within the Lerwick Hotel last week during my stay in Shetland. My family live in the area and had recommended this place. The restaurant itself is really modern and looks great. Menu was varied and they offer a good kids menu. All food was delicious, albeit a little pricey in some cases, but the quality of the food made up for this. I had the halibut which was lovely, as was the ravioli it came with - my only issue was that the bones were left in which made it slightly less enjoyable for me. 1 had steak, 1 had lamb, 1 had monkfish, 1 steak sandwich, some had chicken and 1 had the duck. Everyone was happy with their meal.

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Watt2206 . 2018-02-04

MORE AT TripAdvisor

We came here for a family meal and really enjoyed it. We didn’t have starters, although they all sounded good. We all had steaks my hubby and I had fillet steak and my daughter had sirloin. They were all cooked perfectly, hubby had onion rings which looked good and he assured me were delicious, I had the peppercorn sauce which was lovely and creamy and just right.

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davikinglass . 2017-12-16

MORE AT TripAdvisor

Really lovely food! A friend recommended that I try the finnan haddie (can’t remember the spelling) and it was amazing! Service was great and we all had a great meal!

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rosehearts . 2017-12-08

MORE AT TripAdvisor

For a restaurant by the sea with sea views there were no fish/sea dishes on the menu on a Sunday when asked if fish n chips could be ordered they did provide but just expected a few more sea food dishes staff were lovely vegetables on the roast meal were cold but full of flavour and I feel a gravy choice / boat instead of coming poured on the plate would have been nice

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Ben M . 2017-10-17

MORE AT TripAdvisor

Good quality food and a large selection of wines. Great views out over the bay. Friendly and helpfull staff.

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CatherinenAndrew . 2017-10-14

MORE AT TripAdvisor

Stayed in the Lerwick hotel on 15th September and chose to eat in the Bay brasserie. A lovely experience from start to finish with a very attentive and friendly young waitress (Cynthia I think?) serving us, we eat out regularly in a variety of places but this was up there not as one of the best but THE best. Normally we would only have 2 courses but as the food was so delicious and portion sizes just right, we had starters, mains and sweets followed by coffee. This really was amazing and would heartily recommend it to others who enjoy fine dining in wonderful ambience at an extremely reasonable cost.

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firebirdmag . 2017-09-22

MORE AT TripAdvisor

We chose this restaurant following recommendations but we were refused at the reception being told we could not eat here...

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EFSI_11 . 2017-09-11

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Splendid views over the bay, superb service and reasonably priced menu. My partner enjoyed the surf and turf starter, a...

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nicola25261 . 2017-09-06

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This brasserie is part of the Lerwick Hotel and serves some excellent innovative food complemented by an interesting eclectic wine...

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Murdoch S . 2017-08-18

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We had a really excellent dinner at Bay Brasserie. Husband had steak with whisky sauce and loved it, followed by...

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Alpaca19 . 2017-08-17

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Really nice meal and good service.Decent menu and fair prices.Full bar, including peroni which is always a good sign.Great view out over the sea. Good atmosphere and classy finishes. One of my netter meals on Shetland.Free wifi.

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David M . 2017-08-17

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Ojämnt. Ena dan riktigt bra, nästa inte alls lika bra. Personalen verkade slutkörd. Ganska tråkig mat.

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tingeling555 . 2017-08-16

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According to me this might be the best restaurant in town. Had several dinners and got never disappointed. The delicious food in combination with the great view, gives you the guarantee for a nice evening. I was very happy with the service and customer focus from the Bulgarian waiter (I'm sorry I don't know his name), but he took really care of the guests and was always very kind. Make sure you try the hot fish platter or the monkfish and finish with the Pimms Pavlova. Enjoy !

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Harvar3090 . 2017-08-14

MORE AT TripAdvisor

Experienced our first visit to the hotel for dinner with a couple of locals. We were very impressed with the decor and beautiful location for views. We enjoyed entree's, main's and dessert's with not one complaint on any of the meals. Service was excellent and overall everyone was very satisfied with everything! We would certainly return when back in the area, we enjoyed it so much and couldn't fault anything.

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fromAotearoa . 2017-08-13

MORE AT TripAdvisor

The food was decent but not overly inspiring, service was good if a tad low end hotel style, the view of the bay is fab when the sun is setting. It is worth a visit even if you are 'non resident'.

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752euanh . 2017-08-10

MORE AT TripAdvisor

Visited on a number of occasions both with family and business. Food is always delicious and I've had the fillet mignon and finnan haddie on a few occasions and always consistent and tasty. Service can be a bit slow on occasion and a bit of background music would be nice. Overall highly recommended for a lovely evenings meal with great views.

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Davie-joe . 2017-08-07

MORE AT TripAdvisor

A big barn of a place, so lacking in atmosphere a bit. 'Nouvelle cuisine' type food. Well cooked and served. A bit strange they had no chilled prosecco - run out of room in the fridge? - but a warm one in a bucket of ice did almost as well. A nice bar attached to it as well. A bit of a ritual paying the bill, you have to take it to hotel reception and find someone. All in all we had a very enjoyable evening and would return again when next in the area.

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Frankiesymes . 2017-08-03

MORE AT TripAdvisor

We went there when we couldn't get in to another place nearby, and it was a very adequate substitute. I'd put it at number two of the Lerwick restaurants I've reviewed. It does have nouvelle cuisine pretensions, but the portion sizes are good.

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d_v_London . 2017-07-03

MORE AT TripAdvisor

Enjoyed a great evening meal here. There is a very extensive choice on the menu. The presentation of my main course was like something from Masterchef. Service was good and staff were effdicient.

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phoenix021 . 2017-06-14

MORE AT TripAdvisor

Surprised this restaurant has reasonable reviews.The receptionist hardly broke off a telephone call to point us to the restaurant on our arrival.We were slightly early for our booking so was told to go to the bar and get a drink even though the restaurant wasn't busy and then had a very long wait for the meal after ordering. To cap it all one of the meals was served incompleted and when we pointed this out to the staff they said they couldn't help as the chefs were having a cigarette!! Very poor service. Staff not properly trained.

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Roger W . 2017-05-17

MORE AT TripAdvisor

Visited for an anniversary meal; good menu - we went for the seafood platter - wonderful views of the bay. Staff were attentive.

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tbhaller . 2017-05-09

MORE AT TripAdvisor

We had checked the online menu before choosing this restaurant and it did not disappoint! The décor is very modern but, apart from the ladies' loo (!), understated and comfortable. There are windows overlooking the bay but the tables there were full so we had a spacious booth instead.There is an extensive menu which can sometimes mean poorer quality food but not the case here. Everything was beautifully presented and tasted amazing! Not surprising, the Shetland mussels were plump, fresh and very sweet, as was the monkfish. The chicken and chorizo terrine was excellent, as was the chicken roulade. We ordered a side of chef's veg and one was definitely enough - a good selection of perfectly cooked veg :)The staff, without exception, were friendly, chatty and helpful, full of local information and insights, as well as being attentive and aware of our needs.There was a good selection of gluten/dairy/allergy free dishes on the menu - plenty to have a choice, rather than feeling you are stuck with one dish!We had a relaxing, tasty and most enjoyable night at the brasserie and highly recommend it!

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YoungNic . 2017-04-24

MORE AT TripAdvisor

Certainly go back,meal was superb,staff frindly and helpful.Good value I thought,£60 for the 2 of us for a 3 course meal.And the food was very good.

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benny41 . 2017-04-14

MORE AT TripAdvisor

Have been here loads food is never a let down I had venison their was not much on the plate bit of venison and about 4 wedges, but was really nice food so I was happy, just a pity about the waitress have seen her on a few occasions she is so miserable and doesn't do much for being the first person you see when walking in to the restaurant hardly very welcoming, she served us right through our meal no smile or chat atall, which is very disappointing, makes all the odds having a friendly waiter or waitress

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Shi78 . 2017-04-11

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Fourteen of us had a birthday meal for my daughter. A varied menu with good vegetarian choices. Everyone loved what they ordered

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Sletts R . 2017-01-19

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Best steak I'm had in town in a while! Mojitos were really nice too! Dessert was presented really lovely! Will be back soon!

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Amanda C . 2017-01-07

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Pretty expensive, OK food, school-dinner type desserts and off-putting lighting (you feel like you're under a spotlight). However it has decent service and a very extensive drinks menu.

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Tanya7171 . 2016-09-14

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Good food service good great views good menu they make a mean cocktail. Good selection of starters and sweets.

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crockett11111 . 2016-08-28

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I visited here with two family members and we all ordered different things. Before I start on what we ordered I'd like to mention a massive pet peeve of mine which happened to us. Before we could even get our bottoms to the chairs we were asked what would we want to drink?! I could be being petty but I really do think restaurants should wait at least 5 minutes before asking. At least let you get your coat off!Anyway, I ordered a filet steak, chips, onion rings and brandy sauce. I was fussy and asked for the handcut chips which are nicer than the frozen bag chips they usually serve with this dish. They were more than happy to provide this swap for me. The other two family members ordered pork and chicken (can't remember the details of their dishes) anyway my steak was lovely. Cooked perfectly and I couldn't fault it. However, my two family members weren't happy. Both of theirs was over cooked, didn't have enough sauce and their portions were very small. I did feel bad for them!!Mixed reviews but I'd certainly go back (maybe go on a less busy day than a weekend and the other dishes may be better)

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Shetlandgirl18 . 2016-08-22

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They do some really nice, imaginative food here, but for a long time my family had a problem with it. We have two non-meat-eaters and their choice was limited because a lot of the dishes, even those that were fish-based or vegetable, had extraneous bits of meat added - pancetta in peas, chorizo on fish (?). Eventually I emailed about it and got the reply that they didn't mind leaving stuff off if asked - of course, being British, I would never have considered asking. Now, however, our choice is much improved by knowing this. i still think the adding pointless meat for flavouring is a bit over-fussy and suggests a cook not at ease with herbs and spices. But there are some excellent choices, they cook well and the desserts are more imaginative and less stodgy than in most Shetland restaurants. Oh, and they have great views!

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SMBurns . 2016-07-26

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Probably the best place on Shetland and in Lerwick to eat in! It also offers a really good selection of food

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Irene L . 2016-07-13

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We booked last minute for an early dinner for a party of 9. Despite this, the staff were fully prepared for our arrival.The service was friendly and welcoming and we were all delighted with our food. I can wholeheartedly recommend this restaurant.

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Skary_B . 2016-06-30

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We had dinner here one night and it was excellent. There was a good choice on the menu and a comprehensive wine list. The service was friendly and efficient. We had a table by the window which had a lovely view over the bay. If in Lerwick again we would definitely be back.

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HamishLondon . 2016-06-26

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Went for a meal here as a non resident. Food was good. Service a bit cool. Sort of made to feel a bit second class as non resident.

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jjamesmg . 2016-06-21

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On arriving at the Lerwick Hotel we were not sure what to expect as the interior photos we had seen on the website did not seem to match the outside, however on entering our concerns disappeared. The restaurant was beautifully presented. The staff were attentive and offered guidance on our choices. We opted for the seafood platter and venison, both were well presented and lived up to expectation.

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Shazzza25 . 2016-06-01

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We were shown to our table by a friendly lass ,given menus and wine list and left to settle well almost ,nanno seconds later the waiter appeared asking what we wanted to drink ! Having decided this we were left with the issue of what to eat , some nice choices but nothing that went O M G I'd never attempt to make that at home . I eventually went for the fillet steak Balmoral which was described as having a brandy and truffle sauce ......No the plate of sauce had the fillet steak struggling to peep out from under the sauce which while it had a beautiful taste was uber creamy and just a tad overly , my Turkish delight creme brulee was a saucer with a nice egg custard with enormous lumps of Turkish delight within , to describe it as brulee was, I feel unjustified as it had clearly barely been introduced to a blow torch . I like a good CRACK when I dive I to a brulee , this delivered not a squeak ! My husband's meal was equally uninspired , so so steak cooked well but again nothing brilliant , his chocolate Guinness cake had the texture of microwaved sand and don't get me started on the ice cream , ice definitely being the operative word here . So all in all a nice ambience lovely view attentive but not intrusive staff the exception being the over eager sommelier, but food that sadly didn't really live up to expectations

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domino61 . 2016-05-29

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This modern brasserie within the Lerwick hotel, has just the right mix of traditional and modern Scottish cuisine.E tables are well spaced out, so that you feel quite private yet part of the buzz. We ate there three times during our stay in Shetland, and we liked the booth style seating better than the tables by the window.There were plenty of choices on the menu, yet all were brought to the table quite quickly and were obviously made on the premises. The presentation was excellent, so inviting. The vegetarian choices were unusual and very tasty. For example, I had a stack of portobello mushroom,feta cheese, gnocchi, on a barley and beetroot risotto! Whilst my husband had a stack of bannock, bacon, black pudding, smoked haddock and poached egg on a creamy chive sauce! DELICIOUS! The starters were equally interesting. For the more traditional diner , there were plenty of choices of minute steaks in a bun and so on. Wines were good as were choices of cider and beers. I would thoroughly recommend dining there. Prices were very reasonable too.

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Nancy M . 2016-05-24

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I went here for lunch with my husband for my birthday, although we hadn't booked we were seated immediately. The service manager was pleasant and helpful allowing for slight changes to the menu to suit my needs without any fuss. The meal was delicious we both had the fish but the waitress was pretty miserable and scared us away. I don't think she was enjoying her job, she offered us dessert but we declined due to this and went elsewhere for it. Again the service manager couldn't have been more helpful and for that I raised it to 4 stars.

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noodeyn . 2016-05-17

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We ended up coming here for my dad's birthday meal and it was top notch. I had the spicy prawns for starter, a sirloin steak for main and passion fruit cheesecake for dessert. None of us could fault our meals, and even though the waiters had advised there would be a delay with each course (we were never told why) the service was still quick. My only complaint is that my fries were served in a little ceramic tub which I never think looks great, I would have preferred them on the plate with the rest of my meal. Had never been before but will definitely be back.

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Hannah N . 2016-03-27

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Food was out of this world. And the trio banana desert was brilliant. Service was excellent and the lady in charge, don't know her name( foreign spoken and glasses) was awesome.

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Kevin S . 2016-02-19

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five of us went for dinner here, the first time in over 20 years I had eaten in The Lerwick Hotel. the old had been well and truly swept away. A varied and interesting menu, a good wine list and a great selection of local beers. service was prompt and excellent. The food very very good, not cheap bit very good

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robv12 . 2016-01-28

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This is probably my favourite place to eat in Lerwick. The staff are friendly, and are very helpful. We went for a family birthday, and my partner was in a temporary wheelchair, and they were very professional about this and willing to help.The food is lovely, with a wide variety of dishes on the menu. I must admit, I have never had something here that I haven't liked.For a nice 3 course meal, the price is fair. After all, you do pay for quality. It's much much better now they have decorated and revamped the menu than it used to be, so don't let it's old reputation put you off.

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xWackix . 2015-11-16

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I went there once from works do but was disappointed with meal it could have been better! also really expensive.

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Svon W . 2015-11-08

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Very poor meal. I ate there last year with friends and family and had a wonderful meal so was looking forward to a 4 night stay on business, but was so disappointed that I only ate there one night.

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John R . 2015-11-01

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Long overdue visit to Lerwick and the Lerwick Hotel. The welcome by friendly staff was appreciated as was the refurbishment of the restaurant, really very nice and modern. The food was most enjoyable, but the highlight must be the superb cheese board - certainly the best we have enjoyed in Shetland. Thank you.

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Voytara . 2015-10-16

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Food is just superb service is excellent and atmosphere really good as well steaks are amazing and great selection

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Kevin S . 2015-10-15

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Stayed here for a week, good variety of fish and beef dishes on the menu. Bonus if you stay in this hotel you can also chose to dine at either of their sister hotels - the Shetland or the Kveldsro. Would eat here again

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Amanda P . 2015-09-24

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So good we ate there twice. The food is very good quality, especially the fresh seafood and desserts- for meat eaters they do excellent steaks. Very modern décor, comfortable - could do for business , romance or a family celebration. Drinks reasonable for a hotel. The Service however, is somewhat uneven and some staff clearly had never been told to smile, welcome customers and wipe tables as and when needed. Twice we had to ask for a table to be cleaned before we ordered. Having said that- we enjoyed it and came back again Sit in the window and you can watch the pedestrian world go by along the windwept harbour- and Watch the free diving display by dive bombing gannats.

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hengeangel . 2015-09-12

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Personale cortese, notevole scelta di cibo, porzioni abbondanti se potete cercate i posti vicini alle finestre. Noi ci siamo andati in una serata di bufera di vento e pioggia ed era una spettacolo grandioso.

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ANDREA R . 2015-08-20

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Ordered mixed carvery. Very disappointed to be honest, beef was tough, Yorkshire puddings weren't served as advertised, had to ask for them again and when I got them they were undercooked. The chicken was served as a leg rather than breast which isn't something you expect for a carvery! Dessert was decent enough and waiting staff OK, but didn't look motivated. Also charged for an extra soft drink which we didn't receive, but didn't realise this until we had left and was too late. Wouldn't go back.

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shove11 . 2015-08-16

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We had Shetland Mussels as a starter, this dish was ok. But the maincourses where really bad! Deep fried haddock tasted almost all right, but the chips that came with the fish were soft and untasty. Ballotine of Chicken was a disaster! The chicken were dry and tasted nothing, the gravy tasted like black currantsauce and was thick and undelicious. The potatoes were overcooked inside and with dark skin like rubber, almost impossible to cut. Obviously this dish had been kept warm for a long time. The staff was polite and profesionale, and we did not have to pay for the chicken, but had to order coffee three times before we got it. Don't go to this restaurant!

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Wenche S . 2015-07-31

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L'arredamento è gradevole, l'offerta di piatti interessante e il cibo servito è sfizioso. Abbiamo mangiato una zuppa di mitili (mussels) cotti in un sugo di latte, uova e conditi con la pancetta. Il filetto di rana pescatrice (monkfish) avvolto nel prosciutto e adagiato su un purè si patate impastato con olive e pomodori secchi, era superbo. Per dessert panna cotta con gelato di ananas. Tutto buono!

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Lenny B . 2015-07-28

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Three of us ate starters, mains and dessert plus drinks with 93 pounds. Very nice place (and view), good service, very good food.

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Alina M . 2015-07-28

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Having read some of the reviews I was sceptical about visiting this restaurant, but having had a brilliant meal I can't see we they were so critical. The three of us had excellent food and service and I would recommend the Bay Brasserie

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David C . 2015-07-07

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My husband and I ate here 2 years ago and the food was very good then so on our first night back in Lerwick we made it our destination for our evening meal. It was fantastic! The Brasserie has undergone a fabulous renovation since our last visit and now it would not feel out of place in trendy cities. Decor, food, views - all exceptional. Staff were unobtrusive yet available, all were polite and friendly. You don't come to Shetland for the weather, but the food is locally sourced and can be fantastic!

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tallulah_tinkerbelle . 2015-07-06

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We took meals there on two separate nights. The food came very well prepared & presented. The portions were adequate but a main & sweet is not likely to over face a pensioner appetite.A good selection of house wines at under £18 per bottle.We normally travel half board so I am not really qualified to comment on cost. Four mains, four sweets, a bottle of wine one night & two 250ml glasses on the other came to under £120.

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Dave C . 2015-06-30

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