Based on 599 opinions finded in 3 websites
Based on 599 opinions finded in 3 websites
Nº 85 in 309 in Hartlepool
Nº 3 of 3 Thai in Hartlepool
Opinions
The food was outstanding, and the meal was full of flavour. Top quality :)
Thelennylen . 2024-10-05
MORE AT Google
Lovely tasting meals thai green curry is beautiful and love the salt n chilli chips
Charla P . 2023-07-02
MORE AT Google
Ordered duck chow main..duck was not cooked it was raw..called to inform and did not care, not bothered. Another customer lost.
Andy H . 2023-03-04
MORE AT Google
Lush food, quality everytime. But they've changed the mock chicken hymapan to tofu and its disgusting. Very disappointed change it back. They have now changed back to original staff food is amazing 👏
Antony Fisher . 2023-01-02
MORE AT Google
Green curry from a jar - it was gelatinous and there was no coconut milk whatsoever. The chicken was overcooked and chewy. It was really poor and I wouldn’t go back!
Laura Jameson . 2022-12-31
MORE AT Google
Gelatinous green curry that tasted like it was from a jar. Raw vegetables, chewy chicken and stodgy rice. Very disappointed and won’t be going back
Laura S . 2022-12-31
MORE AT TripAdvisor
Food delivered last night in 30 minutes. Absolutely delicious, excellent!
debra caden . 2022-10-01
MORE AT Google
We've ordered food from here a few times recently and it is beautiful! Easy to use ordering system, timely delivery and pleasant staff. Food lovely everytime!
Emily . 2022-10-01
MORE AT Google
The King prawn fried rice is an absolute delicacy. Great taste and great prices...wish they open all day of the week.
Omoh Osagie . 2022-09-01
MORE AT Google
Huge portion unfortunately not nice. There was a strange smell to beef in blackbean sauce rice was stodgy. Beef and mushroom dish was like meat off a roasting joint and mushrooms tasted foisty. Definitely would not recommend
Claire Longmoor . 2022-08-14
MORE AT Google
Very good quality take away. Authentic flavours, generous portions. All ready within 25 minutes phone to my collection. Salt and pepper chicken starter was superb. Curry puffs nice with the sauce. Mongolian lamb was tender, spicy noodles were good. Pad thai was nice. Overall very satisfied.
PhilsFamilyView . 2021-06-19
MORE AT TripAdvisor
Best take away food in the area,quick whip up of fantastic meals with great authentic taste 👍👍👍
David Pollard . 2021-01-21
MORE AT Google
Honestly love this place. Eat from here all the time! The people who work here are so friendly and make me feel so welcome every time! You will not go wrong eating from here, I especially recommend the Pad Thai! It’s absolutely amazing! Keep the good food coming!
levinm2020 . 2020-03-24
MORE AT TripAdvisor
After the disaster of the poor food from the previous people it has been a great pleasure having good food again. Welcome back my tummy feeling loads better now with the good food.
john_coulson . 2019-03-30
MORE AT TripAdvisor
Chicken satay was not edible at all waste of money and order was missing chips, they were too busy to drop them off for us so instead posted a refund through our door, the rest of our order was ok..
Abby . 2019-02-16
MORE AT Just Eat
flavoursome, red hot on arrival and was faultless! amazing food will deffo be back.
Olivia . 2018-12-30
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Food was discusting watery sauce cold late will not order again
Paula . 2018-12-28
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Worst take away I have had in a long time - the food was of poor quality very disappointed
Lauren . 2018-12-24
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never ordered from here before it was delicious and piping hot. would definitely order again
Elizabeth . 2018-12-22
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ordered from here before and it was average, a few weeks on I thought I’d give it another and it was still average, will probably try again in a few weeks to see if it’s still average
Niall . 2018-12-20
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Quite clearly under new management, everything just tasted of salt. No return orders from this house.
Leigh . 2018-12-11
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just awful won’t order again tried twice but just not good and such a shame as I love Thai food
Sharon . 2018-12-07
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Dishes were not the same as previous orders but menu states change in management so guessing this is why. Tasteless
Kelly . 2018-12-06
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I’m sure they have a different chef?? It tasted nothing like the quality were used to from there! Very disappointed 😢
Holland . 2018-12-03
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Food was okay, was 20/25 minutes late
Margaret . 2018-12-02
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the only good thing was the driver, the food was absolutely tasteless full off oil the sweet chilli dip that came with my starter was just water with chilli flakes in, the meat in the starter was just bone with fat on it and the chicken in the dishes was processed, I'd avoid this place like the plague if I could upload images I'd show you the quality and that I had to order elsewhwre straightway afterwards from elsewhere, I tried phoning but they wouldn't accept the quality was really bad never again
Kevin . 2018-12-02
MORE AT Just Eat
quality food quality service! no issues at all portion sizes were good to
Matty . 2018-11-26
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I normally love the food from here but was disappointed tonight bland and no flavour will hold off going any time soon
Katiejayne . 2018-11-24
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Food arrived really quickly and was hot and delicious! Would recommend!
Jennifer . 2018-11-21
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Food wasn't up to its normal standard wasn't nice at all. I don't think I will be coming back
stacey . 2018-11-18
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Food portions small, quality not great and order incomplete. Still waiting for 1 meal to arrive. So add another 20 minutes to that I reckon.
Mike . 2018-11-17
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delivery driver was nice and polite and apologised for the food being late
demi . 2018-11-17
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An extra 30 minutes added after order was placed to the expected hour delivery. After food turned up 30 minutes late it was missing items and only just warm. The golden parcels (appetiser) were not as advertised in description and dipping sauce was missing. Ordered many times from here but will not order from here again.
Louise . 2018-11-17
MORE AT Just Eat
Usually love the food from here but not this time. Usually comment on how fresh the food is but the vegetable chow mien was literally swimming in grease and the veg wasn’t up to usual standard and the mock chicken pieces in the other dish were rubbery and burnt on the outside. Also there was no chilli dip with either of our starters. Really disappointing, won’t be ordering from here again.
Lauren . 2018-11-16
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Food was late, phoned up to check my order was, wasn’t asked my name or address but was told it was out for delivery. However, on arrival food was very hot and very tasty,
Debi . 2018-11-11
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I have used the Thai Pan from the time it first opened and loved the food and friendly service. A new manager has taken it over and the standards have dropped rapidly. All prices have gone up, less choices and portion sizes are half what they used to be. Will go no more till things change.
john_coulson . 2018-11-11
MORE AT TripAdvisor
The king prawn tempura is advertised as being prawns AND veg but there was no veg which was a shame. The tempura batter was extremely soggy and ended up taking it off.
Kirsty-Anne . 2018-11-10
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Late delivery not a problem, food great
Susanne . 2018-11-09
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Always great food from here. Weird how the 'Thai' section on the menu are all Indian dishes though
Paul . 2018-10-23
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Excellent as they covered an additional menu request.
Susanne . 2018-10-13
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Food was not not good add them many ov times with no problem food was cold and was giving the wrong meal add to wait another 10 mins to retrieve my meal sadley won’t use them again
DwaneDouglas . 2018-09-21
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yuk disgusting dont bother with them.
andrew . 2018-09-07
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Always get a great curry from here.
Mark McCulla . 2018-08-24
MORE AT Google
Absolutely Fabulous. piping hot. All very tasty. well wrapped up. We will definitely be ordering again. Thank you Thai Pan
Sue . 2018-08-03
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Always great food from here, this time just as good.
Michael . 2018-07-28
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Thai pan beef steak impeccable as usual!! 👌
corinne . 2018-07-05
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Small portions, sweet and sour chicken tasted like rubber, naan bread stuck to the paper so when i tried peeling it off all the paper stick to it making it inedible and also forgot my can of pop, have orderd from here before with no problem but last night was terrible
AnnMarie . 2018-05-25
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we've ordered from here a few times and they food is normally very nice, however the main dish is more sauce than ingrediance , very little chicken or veg in it , seemed really stingy
Mr . 2018-05-17
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absolutely beautiful as usual can never fault this place!!
corinne . 2018-04-27
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food was good, portion sizes spot on.
Matty . 2018-02-20
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Best Thai in Hartlepool The Thai element was amazing, the Chinese side was bland and average. I had a Thai soup which was outstanding, full of flavour, spicy and perfectly cooked prawns. I will in future only order from the Thai menu as I subsequently discovered they are a Thai kitchen, that cooks Chinese. I gave top marks for the Thai element only. if you want Chinese use another place. im going again tonight for the soup (amazing) and try the pad Thai
Mick . 2018-02-03
MORE AT Just Eat
Food was lovely best satay I have ever had. Delivery 15 minutes early was just a bonus! Will definitely be ordering from here again
April . 2018-01-12
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Very tasty and extremely fast delivery
Kevin . 2017-12-24
MORE AT Just Eat
I rarely write reviews, but having just read the one about MSG I am compelled to correct this. I am a regular at the Thai Pan as they are the only oriental food place that doesn’t use MSG. The food is very tasty, single portions are ample and can easily feed two, staff are friendly and the food is cooked infront of the waiting customer. Thai Pan has been around for 15 years in Hartlepool for the simple reason that their food is the best in the town.
Paul B . 2017-12-23
MORE AT TripAdvisor
Never requested a time but was gives 40mjns to and hour. Came with in 30 mines. Very happy. Food was hot and very very nice. I will use this place again
simon . 2017-12-22
MORE AT Just Eat
Absolutely faultless. Food was really lovely, fresh and good quality. Will definitely be ordering again.
kayleigh . 2017-12-22
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hot and spicy beef was top notch
Davey . 2017-12-21
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Very nice service and great food
Mr . 2017-12-10
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Food was excellent, hot plenty of it and best we have tasted in ages Will deffo be going again
San . 2017-12-03
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My food was really really nice! although I wish the curry was thick instead of it being runny but the flavours were lovely!! came early too! :)
Helen . 2017-12-03
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Although it tasted ok I was disappointed that the massaman curry lacked flavour.
Rachel . 2017-11-25
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First time trying here as we are new to the area, meal was fresh unlike chinese food which makes you wake up with severe cotton mouth! Will be returning no doubt!
Damon . 2017-11-05
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ordered food to come for an hour later and it came within 10-15mins! tastes amazing too and never lets us down! won’t go anywhere else now!
Fiona . 2017-11-02
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The food was outstanding. I'm definitely ordering again in the future...
Chukwueloka . 2017-10-26
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The food was outstanding. I'm definitely ordering again in the future...
Chukwueloka . 2017-10-26
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I have to say I have eaten many take always but never felt disgusted enough to write a review. This has got to be the worse take away I have had in years.....it's definitely not Thai.....it also doesn't fit in with any other cuisine....truly awful and full of MSG and if anybody knows true Thai would NEVER use MSG. truly vile and if I was starving to death I still wouldn't order from here.
a1amf . 2017-10-21
MORE AT TripAdvisor
Cheap, delivered on time, but didnt taste fresh, as if stored and re heated. Portions are massive too.
Mike . 2017-10-15
MORE AT Just Eat
Cheap, delivered on time, but didnt taste fresh, as if stored and re heated. Portions are massive too.
Mike . 2017-10-14
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Gorgeous food, fast delivery- definitely ordering from here again
Debbie . 2017-09-15
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First time ordering didnt know what to expect. Lovely food and massive portions!
Andy . 2017-09-02
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Chicken Street curry noodles were lush! Everything was really nice :)
Chloe . 2017-08-12
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Still the best Asian/oriental cuisine in the town.
Charles . 2017-08-05
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First time ordering from this Chinese , special curry for 2 , disappointed with the watery curry , Shame chips are frozen and price is the most expensive we have every paid .
Poodle20 . 2017-07-28
MORE AT TripAdvisor
my favourite Thai place in town
Katie . 2017-07-08
MORE AT Just Eat
The egg fried was rock hard and like rubber, the chowmmein was warm and really bland.... the starters wernt great in flavour neither.... we've ordered from here before and was Lovely, my gfs Thai curry was nice but overall it was pretty poor x
Erin . 2017-06-18
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First time I have ordered from here and I was not dissapointed. Very nice food and lots of it. I ordered the Beijing set meal for 3, this could of easily fed 5 adults. Very impressed. Will order again.
BRIAN . 2017-05-20
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Ribs were very tough and the chicken dry.
Jonathan . 2017-05-07
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I can't rate their food highly enough! That is all.
Andy Swan . 2017-05-06
MORE AT Google
Beautiful meals! Highly recommended 😁😁
Nikita . 2017-05-06
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We placed another family take-out with Thai pan this weekend and just can't fault the business. The system of ordering and paying for the food online is just so user friendly it makes life so easy - really impressed with the way this has been set up, and really happy with the prices plus 10% discount for online orders currently. As before, the range of the food offer on the menu continues to be so wide, you just wonder how they can actually do it all as well as they do. Still not been let down by either poor delivery, or poor food so yet more top marks for this restaurant - give them a go, they are definitely worth a try.
monkey3008 . 2017-04-30
MORE AT TripAdvisor
Not pleasant at all I've eaten lots of Thai meals and this was not a good one, the chips were awful, steamed Thai rice was just overcooked long grain rice not jasmine and the curry was sludgy and bland wouldn't order again!
Lauren . 2017-04-27
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Excellent hot fresh food, spot on delivery time !
Keith . 2017-04-13
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Beautiful food and arrived 30 minutes before stated time. Highly recommend.
Dobbing . 2017-04-07
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Arrived 30 mins early and piping hot. Starters were great, and seafood tom yum was amazing (really spicy!). Chilli lamb was tender but wasnt crazy about the flavour. Will definitely order again, but get a different main next time
Paul . 2017-03-31
MORE AT Just Eat
We've been ordering food from Thai Pan for a while now and have nothing but praise for the business - based on our overall experience, I'm really not sure that there is anywhere as good, or better, in the town from a takeaway perspective. The range of starters is a big selling point for me, as is the breadth of the menu offer which caters for a whole scope of tastes. Price-wise, I've found them to be spot on, offering both value and quality, together with a discount code for on-line orders. We've not been let down by either poor delivery, or poor food so what can I say - give them a go, they are definitely worth a try.
monkey3008 . 2017-03-29
MORE AT TripAdvisor
Always lovely food! Love it here.
Janette . 2017-03-25
MORE AT Just Eat
Always fresh, tasty food from Thai Pan Order often and try to vary our choice as there's plenty to choose from
PAUL R . 2017-03-08
MORE AT TripAdvisor
Good food, within expected time for pick up.
Karla . 2017-03-03
MORE AT Just Eat
Superb, quality, the flavour and mix of meet was great but curry sauce was just a little to thick
David . 2017-03-03
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The most delicious meal I've eaten in ages. Bit hot on the tongue which I wasn't expecting, but I've not had Thai before. Was a really tasty meal, and we will be ordering again.
Imelda . 2017-02-26
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Top class, I always order spring rolls, chicken himmapan and mixed noodles between two of us and it never disappoints. Nicest takeaway we've had
Laura . 2017-02-17
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Delicious food, took around 45 mins from ordering to arrive. Really enjoyed it and will definitely order from Thai Pan again.
Mrs . 2017-02-17
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This was my second visit to this wonderful establishment. Special Curry with rice, Prawn Korma, chicken wings and Floating Market Soup. Everything was cooked in front of you to perfection. Taste of this food was sublime. Reccomend this place very highly. Well done to the Chef., she sure can cook.
GarryCJubail . 2017-02-14
MORE AT TripAdvisor
Chips were not very nice at all, tasted like they were warmed up, chicken was tasteless and chewy will no be ordering again.
Lauren . 2017-02-02
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Really glad I had chips on my order as couldn't eat anything else. The Chicken was dry and hard and the noodles were sloppy. Also everything was cold except a tub of sauce
Jenny . 2017-01-29
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Visited this restaurant 28th January 2017 for a Banquet on the 1st Floor above the Buffet which is on the ground floor
maltesefalcon43 . 2017-01-28
MORE AT TripAdvisor
It was very nice will recommend to friends & family
Fenton . 2017-01-27
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Food bland didn't taste of anything.. except the sweet and sour sauce just tasted like cucumber not nice.. definitely not worth the price.
Lolly . 2017-01-22
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The delivery took slightly over an hour but it was worth every second of the wait. The food was absolutely gorgeous, obviously freshly prepared and cooked. Delivery driver was very friendly. I would highly recommend this place and my only regret is not finding it sooner, we will return.
Karen . 2017-01-20
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Will not be using this place again
Martywag . 2017-01-08
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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621 Opinions
Local and very authentic Thai place with friendly customer service … We always order all seafoods based cuisines as they used very fresh and delicious products … Their PadThai with King Prawn 🦐 and Seafoods salads 🥗 are a must try and our all time favourite … Highly recommended!!!