Based on 423 opinions finded in 2 websites
Based on 423 opinions finded in 2 websites
Opinions
The only Chinese I order from in Falkirk.
Sharon Scott . 2024-11-02
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Just been to this place for a takeaway got chicken n ham fried rice and one word summs it up disgusting!!! Was boiled rice. Was cold no ham chicken was pure slimey scraps. Salt n chilli chips wer coated in sugar. Will never ever step foot in there again. Absolutely disgusting!!!!!!
Lorraine marshall . 2024-09-17
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Just this minute had a chicken chow mein and it was disgusting,all it was was bits of chicken with slime on it and noodles,no taste whatsoever 😭 😔 won't be getting anything from you ever.
Barbara wilson . 2024-07-19
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Restaurant is only operating as a carry out at the moment.
Gavin Bamford . 2024-06-23
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Been going to the tai yuan for around 15 years, probably more. As a family we used to dine in frequently for any occasions at all; birthdays, Mother’s Day, Father’s Day etc. over the last 8 years or so I use the takeaway option with my own children. The food, in my opinion has just got better and better as the time has gone on. Honestly I cannot rate highly enough the salt and chilli chips. I have never eaten any elsewhere that have even come close. Do not quote me, but I think they are double fried and battered? They are honestly amazing. Everything else is always fresh, so so tasty and just in my opinion the best Chinese in Falkirk. If I had to pick one con it would simply be the delivery time for orders. Sometimes it can be so long. I suppose it’s just another good sign of how busy they are and to be fair they are always upfront and honest about how long it will be. In the end though I always end up ordering as it’s definitely worth the wait 😀
lola 💕 . 2024-05-05
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Wouldn't recommend to anyone. We always get Chinese from Tea House but they open from 5 and as we decided to look for something new around that was our big mistake. Our order was just under £50 and to be honest nothing was nice: king prawn curry with 5 prawns and tasteless sauce, duck with vegetables - duck was so chewy and taste was absolutely disgusting - dogs had for dinner.Salt & chilli chicken was fine. And we got rice with chicken for kids which also didn't taste right. Chicken was a bit off. As we saw 4.4 rating we hoped for something ok. I strongly would not to recommend.
Katarzyna Borkowska . 2024-04-10
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Fried rice was cold and more like boiled rice and the chicken and mushroom was slimey like frogspawn . Won't be back
James Davidson . 2024-04-07
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HEALTH WANING DO NOT GO HEALTH WANING DO NOT GO Forgot to say about the service She would make a good javelin thrower All the plates and cutlery was thrown down on table and the chop sticks seemingly reusable I thought I would get a new pair And if she smiled it would help
Gordon . 2024-03-31
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I never order takeaway food.. However last night I decided to order from here. Apart from the Tea House which is amazing I used to dine in here regularly so thought the food would be lovely. I was really disappointed. I ordered beef I'm a sauce which was undercooked and freezing. Fried rice it was cold and salt and chilli chips which would have been lovely had then not been rebooked and cold. It went in the bin. Not cheap at £20 either .Won't be ordering again
maryrose reilly . 2024-03-10
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Receptionist was lovely, happy and chatty but also seemed so busy (and a bit stressed) I felt bad for her. I picked up an order placed over the phone.
Meg . 2023-12-30
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The staff are always friendly and enthusiastic but recently I have been left disappointed with my meal. The Taiyuan is renowned for it's salt and chilli chips which without doubt are amazing but as for my curry I found the chicken tough and overcooked.
Martin Hunter . 2023-12-19
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Nothing wrong with the food, but the delivery service is terrible, or they can't cope with the volume of orders, in excess of two hours for a delivery and that has happened twice recently.
David Marr . 2023-11-18
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Love the salt and chilli chips from here, best in Falkirk
lauren Pow . 2023-11-12
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Used to order from this place frequently, went downhill so went elsewhere, tried again and genuinely the worst Chinese I've ever had. Rotten.
Jay . 2023-10-18
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Food not so good. One spoonful and rest went into the bin
Dave McCabe . 2023-10-06
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Service looses a star because the staff were clearly stressed and struggling with the amount of orders they had to deal with. Luckily they remained polite to our faces while we waited for our food, but it was still a bit distracting. They no longer offer sit in after COVID-19, and we really did want to sit in, too. There is perfect space and lovely decor inside that set a wonderful atmosphere for the food you're about to eat, so it would have been even better if we could have dined inside. I digress, however, as this was one of, if not the, best Chinese I have tried in the Falkirk area. Walked back home and food was still warm to eat. I had a Cantonese style Sweet and Sour chicken and it was beautiful. My partner and my father had the same main dish and throughout them eating it they continuously made comments on how wonderful it was. My partner even shared some pieces of his meal with me and I do have to agree, it was fantastic. It was really quite busy for a Tuesday night. I would love to see the dine in option become available at this restaurant again! Will be ordering from here again.
Absol Hendy . 2023-08-03
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Got a delivery tonight for first time. Food was excellent. Will definitely be ordering again 10 out of 10
Joanne Fairlie . 2023-07-22
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Place only does collections and delivery now, but really good high qaulity Chinese. I would say defo better than the t-house
checkthisout . 2023-07-04
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Absolutely fantastic place to order Chinese food, never had issues with any service, food,quality. Food is always of a very high quality standard, curry sauce is always consistent in flavour and spice.staff are excellent for help and advice, jenny is a valuable asset to this business.
David Broadfoot . 2023-05-20
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Je commande toujours la même chose et je ne suis jamais déçue. Le poulet aux oignons et le riz frit sont délicieux. Le service est rapide et on a toujours un gros sac de prawn crackers. La serveuse qui est toujours à l’accueil est très agréable et est toujours contente de prendre de nos nouvelles quand nous venons en Écosse (« Kanyane » sorry for the spelling). Je recommande.
Charlotte Dussollier . 2023-05-11
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A true gem! We regularly get a delivery from here after discovering it a few months back, food quality is superb. Salt and chilli chips are to die for. Staff are also very friendly and polite. Highly recommend this place!
Amy Carroll . 2023-05-06
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Food is epic here never had any issues
Jak Hawkins . 2023-04-22
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Best Chinese in falkirk roll on 4 o'clock haha
Allan Conroy (Conroy) . 2023-04-08
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Ordered and collected from here for the first time at the weekend after a recommendation and it’s absolutely amazing. Staff are lovely and helpful and the food is unreal. Salt and chilli chicken is the best around and everything else was perfect too.
Laura . 2023-03-27
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I'd like to give a review but there's been no sit in service for quite a while now.
Stephen Somerville . 2023-03-22
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Ordered from here a few days ago forgot to take a photo, got the chicken balls and a chicken curry food was tasty service pretty decent overall just outstanding, popped in for a collection and it was pretty quick service didn't wait too long either!
Kyle Wilson . 2023-03-21
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Ordered chicken chow mein, no taste, the chicken was very bouncy! Chips were soggy and definitely not salt and pepper. Not impressed at all.
Hayley Martin . 2023-03-19
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Our go to takeaway. The food is really fresh and quality is very consistent. I love their salt & chilli chips in particular!
Becca Muir . 2023-03-19
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Terrible service. I ordered extra shrimp and shar sui instead they took it out no matter what you say doesn't matter they wont help you avoid this place terrible food terrible service
Murray . 2023-03-11
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Take away, my kids vegetarian dish was impressive, our soups lush, Thai main excellent. Great price too. Wont use any other Chinese from now. First time tonight, not our last..The Davidsons
Nicola Davidson . 2023-03-10
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Bit pricey but worth every penny.
Tom Sanderson . 2023-03-10
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We'll get takeaway from here once every few months, and it's always fantastic. The customer service is always lovely, and food is always brilliant. Best takeaway in Falkirk, hands down.
Catherine W . 2023-03-08
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OMG first time I have been here definetly won't be back got chickenCantonese style in oyster sauce no tasted anything like it disgusting my husband got special curry he didn't like it either won't be back
lorna s . 2022-12-28
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Food is always delicious here. Onw of the better Chinese takeaways in Falkirk.
James Walker . 2022-12-12
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Used to be our favourite for chinese as the food was reliably good. Half of tonight’s meal went in the bin. Chicken tasted funny and was chewy and full of stringy fat. Salt and chillí chips looked and tasted liked they been reheated several times, definitely not cooked fresh today.
VicA . 2022-07-27
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Always was our first place to phone for a delivery as it's always freshly cooked and a bit more expensive but tasty....well it was until the weekend there! Grandaughter got chicken balls and sweet and sour sauce...chicken was rubbery and far too chewy to enjoy that she just ate the batter. I got beef curry that tasted ok but the sauce was a very dark brown...more like milk chocolate than curry sauce...just looked weird and not like a usual beef curry. Wife got 2 pieces of what looked like boiled ham in her dish...but she ordered chicken and once she bit into this beef thing it put her off immediately. It now looks like we're looking for a replacement takeaway place as this has put her off ordering out of here again. It's a shame as we were good customers and usually ordered a family meal once a month.
26stuartn . 2022-07-25
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Ribs were tiny and special fried rice meat was tough and chewy and pork somehow looked burned and undercooked at the same time. Not great.
Tracey O'Donnell . 2022-07-09
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Food was bomb, waitress and staff were on point. Travelled all the way from cumbernauld to see if the legends were true. I was right, I highly recommend the place
Argo22 . 2022-05-09
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My best takeaway of all times. Beaitiful to sit in as well. Beautiful friendly staff If you go enjoy your meal
Deborah Wright . 2022-02-23
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Saturday night and no one can be bothered to answer the phone. I've been trying for over an hour and just ringing out saying my call can't be taken at the moment . Will not be trying again.
Kenmacpine . 2022-01-08
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Take away for 6 and everything was just lovely. Really tasty food and a friendly welcoming atmosphere when picking it up. Will use again when up this way
clark_june . 2021-12-05
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Always 5 star experience from the team at Taiyuan Always so polite and understanding Looking forward to dining in soon
Kiran Singh . 2021-12-03
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We ordered about £100 worth of food at the same time, as a very popular business it all arrived on time and it was absolutely amazing, cant thank you all enough, the food in your restaurant, weather it be takeaway or sit in is always amazing, thanks the mowatts xx
frances m . 2021-10-09
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Staff are so helpful and polite. The food was delicious, very impressed with the Gluten free options too
DIANE MAC . 2021-06-30
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I must highly recommend my visit to the Taiyuan Restaurant in Falkirk Staff are very friendly and professional The Singapore Chow Mein was delicious and my friend’s all enjoyed the food they ordered
KendoFor . 2021-06-24
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One of the best restaurants/takeaways in Falkirk. The staff are really lovely and accommodating as well.
keeley mcneill . 2021-06-24
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Great Restaurant food amazing 👏
Debra Turner . 2021-06-24
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Great tasting food but very small portions compared to other takeaways. The Teahouse is at least as good and gives a far more generous portion.
G Newlands . 2021-06-20
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Not sat in yet but we've had plenty of takeaways and the food is consistently brilliant. Staff are always really friendly and polite, always following COVID rules too. I see a couple of reviews that say otherwise but I'm betting the customer is the problem. Best takeaway in Falkirk.
Nick McKinlay . 2021-06-13
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Have been getting food from here for a while but about 6 months ago I got a not so nice Thai yellow curry. So I decided I would try again.... Mmmmm not good at all. The dish was watery with no taste and not what the menu said. Iit may be a new chef but it needs to have taste and it needs to be what the menu says
485alisonm . 2021-05-01
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terrible customer service. woman on the phone was so rude, and still rude when i went to collect my order. will not be back or recommend to anyone
Zoe Denholm . 2021-03-23
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Taivuan is felling down now i say I what be back food recipes is not good now I say all food was best Chinese in Falkirk number on teng huang and wongs is number 1st Falkirk and grangemouth befar
David Allan . 2021-02-25
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Portion size just right for 1 person. Food slightly better than standard chinese
Mary Scott . 2021-02-14
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First time ordering from Taiyuan & everything was brilliant! All hot, all fresh & all very tasty 👌🏻
Karen . 2021-01-16
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Great way to spend a cold Jan evening. Judging by the queue a popular place to go for a authentic meal. Food was great and the staff friendly 😋 will definitely be back for more soon.
bruce duff . 2021-01-10
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Just ordered as I regularly do. My number flagged up an issue I had a few weeks ago which I had forgotten about. They heavily discounted my order for tonight. This level of customer service is unheard of in Falkirk. Absolutely amazing customer attention . Well done folks
marshall_wood96 . 2020-10-17
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We ordered a takeaway on Saturday, this is a busy restaurant so allow plenty of time for delivery. The order was clearly and efficiently taken. The spare ribs are fantastic as were our sweet n sour king prawns. . We tried a different beef dish and asked for mushrooms with it and it too didn’t disappoint. A really good Chinese can recommend it.
Bonnylass55 . 2020-09-27
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Could be much better for the cost
James Beattie . 2020-09-12
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Best Taiyuan restaurant very highly recommended! Food always taste so good and fresh, top service,also woman is nice to you on the phone 10/10 👌
Ad Smith . 2020-06-18
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Phoned for takeaway clearly gave my address, but they have my old address linked to my mobile number and sent it to old address then refused to take blame and sent out a replacement to the address clearly given on the phone and then they put the phone down absolute tossers
Steven Burden . 2020-03-17
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I’ve only tried the chicken fried rice with a side of curry sauce, but it is delicious! Quick service and good price, highly recommend!
Victoria F . 2020-02-17
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Slightly more expensive than other take away restaurants but worth it in my opinion for the quality of food. The ingredients are of a higher quality than others we have tried, chicken for example doesn't taste the usual frozen mush you receive from others. Just hope they keep up the standards and not start buying cheaper ingredients in order of cutting costs.
jack7125UK . 2020-02-17
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Cannot praise this restaurant enough. The restaurant serves amazing fresh food cooked to perfection. My husband raved about his crispy duck my seafood hotpot was a delight and my brother in law had the pork sizzler which was fab. The service was great with lovely friendly staff even though they were rushed off their feet. A must go to for Chinese Thai Cantonese food. Will be back soon.
Christine L . 2020-02-16
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terrible service, missing items and not even an apology from a rude and misinformed employee. No receipt as proof of purchase (for a £60 order) abuse on the phone for asking for the food we paid for. Being told to pay an additional £20 for salt and chilli chicken, salt and chilli chips and prawn crackers (not sure that adds up) for the missing and paid for items. Don’t know what their priorities are but customer service isn’t one.
Y7426RJantonm . 2020-02-03
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Awful Customer Service and overcharged for missing items! We had a party of 12 people over for Super Bowl Sunday, so Taiyuan being our favourite local Chinese restaurant we chose to place our order for the night with them. We called the restaurant at 9pm and read through the list we had written down for everyone. The lady on the other end of the phone read it back to us, missing a few items we repeated these and when she repeated this back to us (on loudspeaker) we were happy that all of the items were available on the list. Chinese food arrived very promptly and driver explained that due to a potato shortage there was no normal chips available (we had ordered 4 portions) and the restaurant had replaced these with sweet potato chips instead (but nothing had been done to take these off the bill as a goodwill gesture even though it isn’t what we ordered) not being cheeky people we accepted the order and even gave the driver a £17 tip (because he is local to the area and like I said the restaurant is all our favourite Chinese).So we gave him his £60 and off he went. Upon opening our bags we noted that a few items were missing one main meal of salt and chilli chicken, a portion of chips and no prawn crackers. We were clearly a bit annoyed but called the restaurant hopeful they would rectify this. I spoke to the same lady who took our order and explained what items hadn’t arrived, she said it wasn’t a mistake and we didn’t ask for those items. I again went over the written list with her and explained since no receipt was attached I believe this was a mistake on their end. She suddenly started ranting that if we wanted the missing items we would have to pay £20... not happening. I asked why no receipt was provided and she claimed that she did not have to provide one, only if the customer asks for it are they given one... nope as I worked in customer service I am aware that if an establishment does not provide the receipt this is no longer a legal transaction. So after explaining this and explaining how much money we had given them she then got extra feisty and was now claiming all of the chefs were home for the night (even though 30 seconds prior to this they were happy to make it for an extra £20). I told her to forget it and that we would require our valid receipt with the correct date and time stamp present through the door by the end of the night as we have no proof we hadn’t been ripped off. Fast forward to 11:30pm at night we received a text from the restaurant claiming that our receipt had been posted through the door as no one had answered and that in fact they had missed out the prawn crackers and they were sitting outside the door... seriously. Almost dying of laughter I went to the door, no receipt, opened the door zero food left outside. So I informed the restaurant that we hadn’t received either, so there are two scenarios here 1. They forgot the door number and rang a random neighbours doorbell at half 11 on a Sunday night and left the items there or 2. there was missing items on the receipt and they don’t want us to have proof of it. Either way 12 customers feel ripped off and will not be returning. Very disappointed Taiyuan.
Megan14237 . 2020-02-03
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Went for a meal tonight with friends from London my meal was not good I said to the waiter this is not what I ordered she said is it not, customers were coming in after us and they got served there meal before us I got the bbq sauce before I got my food and I said that's curry sauce and its cold won't be back 🤬🤬🤬
Alison Mckinlay . 2020-02-01
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Lovely food. Beautiful surroundings with very helpful staff. Will be back. Definitely. Very enjoyable
Tracey Watson . 2020-01-30
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TOP QUALITY FOOD NICE FRIENDLY STAFF
Michael Fletcher (MICHAEL F) . 2020-01-11
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Good service and lots on ur plate ,my wife is thai but the thai food made for british palate ,not spicy at all
ramon mears . 2020-01-09
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Have been here a few times and never had a bad experience. The food is delicious and the service has always been good.
Andrew Neill . 2020-01-01
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Lovely food, lovely people. Couldn't ask for more.
Dave Roebuck . 2019-12-25
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Just too good!, Fair price, delicious food, what more can you ask for! My family travel from Cumbernauld every weekend to eat at this amazing place!
Eddie Lee . 2019-12-18
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I am a regular here.... but no more. For the 3 rd time in the past few weeks my food arrived cold not warm not even room temperature...... COLD ..... having reheated it in the microwave the taste n quality was poor.... chance after chance we won’t be back * photo is the food that was binned.....
G5600QRkatec . 2019-12-12
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Like most places can be hit or miss but still better than most.
Iain Matheson . 2019-12-01
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Good food and friendly service.
Yves Kinmax . 2019-11-18
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Staff provide great service. We are regular customers because food always excellent.
Andy Hagan . 2019-11-16
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Excellent food great prices Will customise menu , Within reason only downside was takeaway served at inner reception
RoyX25 . 2019-11-06
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Food is AMAZING, best Chinese I’ve had for a while and has had an amazing redone of the restaurant making it look modern instead of he old pea green colour. Reading the reviews of this restaurant, has made me wonder if the people who put 1 star was in their right mind! Absolutely DELICIOUS. Definitely recommending to my friends and family. Although delivery has let me down a few times, I would highly recommend to eat in or takeaway instead of delivery if you are complaining.
marge16 . 2019-11-05
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Came here last night will my son for a birthday treat it was brilliant food amazing and the staff are lovely defo be back... X
Gillian Noble . 2019-10-31
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Not our first visit and won't be our last. Great food, good portions and good Chinese beer. Friendly, helpful staff. Couldn't say it's cheap but not that dear. Try it!! In
PeterRBoyd . 2019-10-19
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I’ve been meaning to visit this place for years and managed to do so last night. The menu is varied with choices from all over Asia, the staff very friendly and efficient and the food good without being excellent. It is all good value too, and I will be back!
beeza1 . 2019-10-18
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Great food and friendly service
Alf Martins . 2019-09-25
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Food is great. Salt and chilli King prawn definitely worth trying
gary brown . 2019-08-29
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Food first class and lovely staff
John Mortimer (Kelpieman) . 2019-08-25
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Excellente nourriture à recommander
Thomas Dussollier-Gond . 2019-08-17
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We visited this business on the eve of a family wedding. We ordered a takeaway for 14 of us and to be honest we thought there were bound to be issues with the order being incomplete or dishes not being cooked properly. How wrong we were. The order was complete and the quality of the food was simply excellent. The staff were friendly and patient when we were ordering such a vast quantity of food, despite the restaurant being busy and the takeaway orders queuing out the door - always a good sign. Yes, we had a bit of a wait whilst our order was being cooked, but that's only to be expected. We can't say anything negative about the experience, everything was perfect and should we be in the area again, we would definitely revisit
wanda01454 . 2019-08-14
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The food is excellent, we’ve been a few times and they never disappoint. The ginger is subtitle and not overpowering. Loved the banana fritter and ice cream. They will adjust the meal to suit your requirements.
Kenneth_Smith . 2019-08-11
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Food fantastic, service was fab and all the staff are warm and friendly. The restaurant itself us very inviting
Debbie James . 2019-08-07
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Excellent,delicious food, incredible customer service. We were 9 people and everthing was perfect. Congratulations
Cosmopolitan78651 . 2019-08-02
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The food was lovely, cooked to perfection. The service was a bit slow but the staff were apologetic and friendly, believe they were just having one of those days.
Andy . 2019-07-18
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Great service and quality fresh food
Andrew Miller . 2019-06-24
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Excellent food, service and friendly staff.
DOOMLORD 73 . 2019-06-22
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Nice staff quick food and more importantly DELICIOUS FOOD!
Meya D . 2019-06-14
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Use this place for take away but have noticed it has gradually been getting worse. I only ever order sweet and sour Cantonese style and fried rice. Over the last few months there have been less and less sauce with the meal, today the sauce had the consistency of water and hardly had a taste. The whole meal was very bland. Today is the day I decided I won’t be back.
clairetH3979CF . 2019-05-25
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Fantastic quality food & service. Sizzling fillet steak with black bean sauce was exquisite and the battered chilli salt chips were incredible! Delicious chicken satay, sweet & sour pork, the list goes on...
Charles McGurk . 2019-05-19
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Extremely tasty food, very well presented. Friendly and knowledgable staff. Well worth a visit
Margo McAlpine . 2019-05-17
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A wee gem hidden in Falkirk, who knew? We've dined here twice and each time we have been greeted warmly, seated and drinks order taken quickly and smoothly. The restaurant is lovely & clean, the menu, whilst not huge, offers all of the favourites and a few others that made me want to try them all! My son recommends the king prawn chow mein, which looked really appetising and stuffed with juicy king prawns, although I would recommend asking for a wee bit of sauce to go with it if you're not keen on dry dishes. I can also thoroughly recommend the seafood crispy noodles, the seafood (scallops, squid, king prawn, mussels) were cooked to perfection, the green Thai curry was another dish which was enjoyed enthusiastically. Desserts consisted of fritters, (banana or pineapple), banana splits or ice creams. So all-in all a great place for a good Chinese meal. And a very busy place for take away meals too. Price wise for our party of six: 6x soft drinks, 6 main meals and 6 desserts £102.00 representing great value for money. Will dine here again when back in Falkirk.
Andrea Pearce . 2019-05-13
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Deep fried shreaded beef an fried rice was awesome. Place has had a face-lift since I been last and is really nice, bright and clean. Waitress was really very friendly and food came nice and quick. Definitely goin again. 👍
John Michael Gentleman . 2019-05-02
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Very good food. Salt and chilli chicken was crispy but tender and quite hot. The side order of stir fried Chinese vegetables was mostly some kind of cabbage and a bit overcooked but the oyster sauce that came with it was very moreish. Will definitely come back next time I'm in Falkirk.
Jono Lilley . 2019-05-01
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As always, great food. The new waitress wasn't unfortunately. Won't stop us going back.. really like the new decor.
Margaret Campbell . 2019-04-23
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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haven't gave the food a rating...as didn't receive it! ordered 9.30pm, online said at 10.10pm it was completed. phoned at 20 past 10 to ask about delivery, was told would be with us in a few mins. 1050pm phoned to ask about delivery again and was told they would talk to the driver and get back to us.... they didn't...phoned again at 11pm, they said there must have been a mix up... someone else paid and had our food...and we had nothing. Was told that they were now closed and couldn't do anything. Now I don't have food after working till 8.30pm and getting home to order what was my favourite Chinese. We waited almost 2 hours.. to then receive nothing. I will not be ordering from this restraunt for delivery again.