Taco Bell in Aberdeen City

bits missing from order and cold

food was cold and wrong ingredient in my tacos

Half the order is not in the bag

Flat bread was stuck to the wrapper. Overall it wasn't good.

Been here so many times , food is always stale and under seasoned or cooked. The maintenance on the place is also awful, looks like it's rarely cleaned, at least properly cleaned..

The food was average, the crunch wrap wasn’t sealed as usual. The JustEat driver was very rude. He phoned me and without saying anything said “come downstairs now, your food”. To which, in shock, I said excuse me and he responded “I’m waiting outside come collect food”. When I met him he said “I need the code” and held the food behind his back. I repeated the code 5 times whereby he handed me the food, muttering under his breath.

food was stone cold I only stay along the road how can it get cold that quick

brilliant and great quality food

ordered food at 16.44 for my son it never arrived until 2.38am where the driver woke up my children & handed me a frozen cold meal that was all hard at that time of day is ridiculous

Terrible the food wasn’t even cooked

Not just the chicken but every part of the order was cold

very friendly guy, fast delivery

food didn’t even turn up after saying it was delivered? very confused how my order can say it’s been delivered when it’s not been very disappointed

The chips were awful. Dry, like they were old and reheated. Everything was cold.

Place was filthy. Drinks were warm and ice machine was broken. No toilet facilities (out of order). A massive fail. Food was ok.

Taco bell kinda sucks but its definitely satisfying :^) Delivery driver was a legend

Wraps are stale, chips are under seasoned, drinks were warmer than the food, disgusting, the staff were just screaming music lyrics for no reason and talking about customers offensively. This is the worst Taco Bell I’ve ever been too.

Food was wrapped portly items were missing no phone number for the shop and delivery driver was useless

Took us 3 hours to get it, missing items and all food was cold.

amazing I bought more than I should have but all of it was so fantastic to eat. 10/10

the delivery map sat in the same position for 10 minutes and my delivery time went up by 20 minutes and my food is cold and soggy.

asked for no jalapenos came with jalapenos

Never received chicken tendors but yet will just eat won't refund me

the coldest meal I've ever had delivered almost back frozen!!

Food delivered 2h5min after order placed.Very cold and soggy.

very friendly and polite driver

Food was freezing when I got it and items were missing as usual

Sent the complete wrong order and won’t answer phone to resolve the matter

it would’ve been good, just not very happy with the fact more then half of my food was missing. it was quite upsetting as it was for my kids suppers and now they had to end up share two tacos and the one chips together.

Food is definitely overpriced. Can make better at home for cheaper. Unlimited refills which is a plus. Staff friendly but zero atmosphere due to being pretty much empty - i can see why

Absolutely appalling customer service, waited two hours with delays every twenty minutes on the expected delivery time, we then tried CONSTANTLY calling the number and when we get through no one answers. Just now as I’m typing we’ve received a notification that the meal is delivered, it has not been, no knock, no text, not left on the doorstep or our flat reception it’s a joke and our money has been taken, this is completely ridiculous.

Order was about an hour late and missing some items. However, meal was great, and only slightly greasy, so thank you x

He was supposed to leave the food infront of my door and it’s not there

Delivery driver was very nice and arrived on time, however our food was cold and the drinks were the wrong sizes, although the quality of the actual food was decent

My food was cold and hard. Half my order was wrong and they didn’t follow the dietary requirements and left it something i am allergic to. Will never order for here again. If I could leave not star I would

As per usual they sent only one drink when two were ordered. We ended up with a bottle of water instead of the two can of juice ordered. They have never to date managed to send the right or correct drinks. In spite of coming quickly the food was cold. And we didn’t get the caramel sauce with the churros.

Food was cold. Crunchwrap tortilla wasn’t cooked.

My order didn’t come, I want a refund

change the oil in the fryer, the food was awful 😞 disappointed in the quality had better before

The portions were tiny and it was freezing cold. The churros tasted like cardboard with sugar sprinkled on. Total rip off

Don’t usually make reviews for such trivial experiences but I have to make this one in the hope something gets done about it… The place is filthy, utterly. The touch screen kiosks are the first thing I noticed. Each one is leathered with finger prints, smeared with sauce etc. it’s disgusting. And I frequented here once last week and the week previous; just the same so not a one off clearly. After my observation there I couldn’t help but notice the state of the floor both in the actual kitchen and on the other side of the till where you would wait for your food. I used to work in a kitchen and honestly, if I was leaving the place in a state like that I’d have been sacked and the place have been shut down. Serious. There’s a lot of young people working there and nobody is obviously very clearly not taking charge. There is a general smell of uncleanliness in the place as well which is pretty disgusting given the mess you can already see in front of you while you’re trying to decide on what to eat. The food is alright, never thought it was that great but that’s personal opinion. They are wearing the appropriate PPE however when preparing food, including latex gloves.

The order was late which resulted in the food being cold, and some of it had to be binned, also a couple of the sauces were missing, was rather disappointed as we order from Taco bell regularly

Order only came with half of the items we ordered !!! Ridiculous I couldn't even get a refund immediately

Everything was cold and sloppy Won’t be back

didn’t come with any the sauces other than one not even half full

Drinks were left out of food order

judging from the map the courier took the long way round now the food is cold

food was cold and I requested no lettus on my taco it came and had lettuce on it

One item missing and other item was made wrong.

It hasn’t arrived !!!! Nearly 3 hours app isn’t updating still saying an estimated time which has passed and no way for me to cancel this I’ve been through the whole website and no button to cancel

was missing an item but the food was hot and freshly made

Driver delivered wrong order and haven’t managed to get a refund either so I’ve lost out

Really fast service but food was abit cold

Food is bang average, could make something better in the kitchen. Service was great though, on exact time I selected it to be made for

Order never recieved, but chargeed in full….

Thé buritos was empty I didn’t expect that for the price it’s expensive and you can’t fill the wrap shame never again

Every time I order through ur urself there’s something missing

Unfortunately i saw a tiny bit of glass in my food while i was eating it

It came cold and it was wrapped horribly but the delivery guy was a nice bloke

cold when it arrived not happy

Me encantan los tacos pero omg el lugar es asqueroso es tan sucio. Todo el lugar necesita una buena limpieza. La coca estaba caliente ya que la máquina de hielo no funcionaba. Contrata a un limpiador Taco Bell y abre los asientos abajo de nuevo.

I waited 2 hours for the delivery and it kept getting delayed, the food arrived stone cold, churros rock hard and tacos looking like someone spewed in them, absolutely disgusting and definitely will never order again. This is far below the level of standard. Not even the dog wanted to eat the beef. Let’s not forget to mention half of the order was missing.

Still amazes me how people can mess up the simplest of orders The food can be good but when you order 4 items and they can’t get that right is beyond a joke There is absolutely nothing technical or difficult about making an order of some tacos/burritos etc Literally the only thing you have to do is make what is requested in the order, couldn’t be any further from rocket science

Waited over an hour for half my order to be missing

Just received my order and is all cold , not happy😡

I am unhappy with my order. It was stone cold and my churros were hard as rocks

parts of the order were missing unfortunately 😕

The food arrived cold and due to that the taste wasn’t as good as it could have been if it was hot. The food itself was not amazing but not bad at all either. We are almost all of it, don’t really like the twists but that’s just us personally.

Great thanks! Called and asked for a different sauce which they did for me no problem at all!

Food was cold. Restaurant had a mouldy smell. No interaction from server other than telling me how much I owed. I asked about mayo and it was as if I was bothering him. Although cold though food tasted good.

Dear guy who was made order 58 for take away today ,I want 5£ pounds back from you, because you are not able to put 2 portions of fries in a bag,also you have a disgusting personality in the front of the customer, if you are in a bad mode stay home or get other job ,nobody have to support a crew like you, it was my last time in the location, totally ashamed ! Also no halapenio and sour cream in the burrito!

Missing items, doesn't give me the option to select specific things missing in order.

everything fine chips was cold

forgot 2 of the meals and one dessert, everything came freezing and low quality

¡Nunca más! Primera vez en una campana de tacos y será la última. El lugar estaba sucio y olía (debería haber salido en ese punto). Las patatas fritas eran exiguas e insípidas. Burrito estaba bien, estaba bien. La bebida estaba caliente y no había hielo. Solo tres mesas y un banco para comer y estaban llenos de asientos en las escaleras estaban bloqueados por un contenedor. No su mejor hora seguramente evitará la próxima vez.

They keep taking 1 item from us everytime we order. Please FIX THIS!

driver handed wrong order. won't be back

They forgot the nachos this time. They forgot tacos in my previous order as well. Please make sure they deliver all that is ordered.

Food was stone cold and cheese not even melted…delivery took over an hour and a half

Missing items on more than one occasion bag looks tampered with

This branch is to be avoided. They do not make their Tacos to recipe. When complaining to Taco Bell UK even they didn’t get them to respond and comment. Vouchers issued by Taco Bell UK are refused by the branch franchisee TacoTime. Just don’t go there and get them out of business.

Food was cold, no caramel sauce with churros, burritos not marked so we didn't know which one was which. Tacos didn't have as much meat as we expected, more lettuce and cheese than mince meat.

Ordered £30 worth of food to get it all the way home and half of the order is missing. Waste of time going all the way back at another expense to me. If the blonde haired girl working spent less time being rude to teenage customers and focused on serving us then this probably wouldn’t have happened. There was 2 people working and it was busy enough which didn’t help and then when another member of staff turned up he literally was in his clothes straight off the street and I watched him start working with out putting an apron on so clearly cleanliness isn’t a priority, I haven’t been in Taco Bell for over 2 years and I can see why I won’t be going back for at least another 2 years!

Food stone cold and missing items

Siempre iba a por el burrito de pollo picante para 99 p hace unos años, recientemente lo empujaron hasta £ 1. 99 que no era ninguna molestia ya que todavía era bueno. Entonces empezaron a servirlo frío como shi. Así que sabía horrible. Observé que usarían menos tiempo para calentar el burrito, para que la salsa estuviera empapada dentro de la envoltura. Realmente ya no vale la pena.

Tasty hot all there and quick delivery couldnt tell the difference from instore eating

There were no sauces and icing given, the burrito was missing nachos.

missing itemscall store they blamed driver, driver said stores fault and just eat takes no accountability will gladly accept your money but not return it when items ain't delivered

I would have scored it higher but it was a little cold when it arrived and I never got the juice with my meal.

We have ordered vegan and chicken because ours two friends were pure vegan. They have not mentioned about this.and when we were asking for them which one is veg and non veg. They were making fun of us. That they don’t know. Instead of sorry they gave us very rude answers. We are very unhappy with that. I will never go in that branch again.

Food was late he was on a push bike. He aplogised for time delay after I said to him very silly to do long distance on cycles. As we be left with poor food

my cheesy roll up was missing from my order and my order was 15 minutes late

phenomenal food and flavour first time won't be the last though

2 crunchy tacos with seasoned beef was missing.

Food is freezing cold, didn’t receive the chips from the meal or the chips i ordered on there own

Portion sizes tiny, food tasteless, no working toilet inside and ice machine broken so drinks were warm.

Missing stuff to my order; including a meal & sauces. Ingredients that should of been in it like ground beef wasn't there & was replaced by spiced chicken for some reason even though I paid for extra ground beef. Not ordering from here again, was a waste of time & money. Ridiculous.

Ice machine not working so cold drinks were warm and flat, toilets were out of order and food was cold. Waste of money.

Delivery was great, food however very very small portions, was very disappointed in the size of the burrito

You sent the wrong order we ordered taco supreme and we didn’t get them and everything was freezing