Sweet Rush in Coventry

Woman was following me around the shop and very rude

Fast-food takeaway with comfortable seating area, including children’s table and chairs (nice idea). My family and I stopped in last Saturday afternoon for tea. Good choice of Indian, Chinese and standard take-away fare (kebabs, pizzas etc). Our order was cooked freshly, and was overall very good value. We would definitely return when next in the area. I’m slightly baffled by the other reviews; we found the staff to be friendly and the service good. The premises are quite open-plan, so it’s clear to see that the whole place is clean and well looked after.

Having spent nearly £30 on two banquet meals and a Krushum, imagine my surprise to find a maggot in the corn on the cob UNDER the plastic wrapping. I was so shocked. I went back to the restaurant, maggot I'm hand. I was greeted by one of the serving staff. She got the mamager for me. Who offered me £1.99 credit for the corn on the cob. I showed him the receipt for £2.49 each. He the appolgied and refunded me £4.98. I was going to leave it at that until the next day I had a random email from the KFC survey team who wanted me to complete an online survey. I thought I might as well be truthful and told them everything. I got an email asking me for proof. I sent them everything I had. A few weeks later I got an apology email from the customer service manager and was offered £15 in a KFC voucher. Two things 1. at the point of writing this review I have still to receive the voucher. 2. I WILL NOT BE VISITING THAT KFC OR ANY OTHER ONE. Even though I would not use the voucher I was going to give it to one of the homeless people I see sitting outside the restaurant. BE WARNED

I don’t understand the negative reviews. Food was ready when I arrived for collection, and cooked perfectly.

Yet again, really awful service. I pulled up to the drive through order point and waited and waited. Eventually i said hello, anyone there, and a surprised-sounding individual took my order. Which was: a double sausage and egg McMuffin meal, a bacon roll and 2 flatbreads. I paid and pulled forward to the window, whete I was given my OJ and asked to go to the second window, where I waited 12 minutes (i counted) while no fewer than 9 cars behind me were served. Eventually i blasted the car horn several times and another surprised individual came to the window. I was then given some food. The girl recited my order correctly, but what I actually got was 2 flatbreads (so far so good), a single sausage and egg McMuffin meal, and another single sausage and egg McMuffin. Nobody expects great food from Maccies, but the very least you should expect it that they get your order right and don't forget about you. Not once has this branch done that for me and I will NEVER use it again. Absolute crap.