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3.0

Based on 29 opinions finded in 1 websites

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Nº 201 in 228 in Coleraine

Nº 9 of 9 Chinese in Coleraine

CUSTOMERS TALK ABOUT DISHES WITH..chicken
Score
OpinionsNoteTripAdvisor293.0

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I try the Sun Do when my fav Chinese is closed for hols in August - this is the 3rd year in a row I have gone to Sun Do (where I used to get my Chinese takeaway from every week for nearly a decade until they started to use stringy cheap chicken in a thick rubber batter). I have to say that the quality of chicken is still as poor as ever. I could have been tempted away from my fav takeaway but the quality of the Sun Do chicken is so poor, really spoiled decent rice and sauce - please stop using this chicken, there is hardly any chicken in it, what there is is reprocessed rubbish, and it is in a thick batter that is so rubbery it is horrid - please stop, the thick real chicken in a thin batter you used to do about 5 years ago was the best in Coleraine, it is now thew worst.

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Random voice . 2023-09-10

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Prices are gone way up but the food is no better, stringy reprocessed chicken that takes ages to chew, left most of it on the plate and still need my dinner. Place was deserted when we picked up our food, Won't be back, and looks like others are doing the same. Such a shame, once the best chinese in Coleraine, now just serves bad meals.

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Random voice . 2022-09-02

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The food out of this place is the best ave ever had certainly the best Chinese in coleraine ave tryed most

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David m . 2022-07-12

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Been eating take aways from here off and on over the years but the chicken they use has become horrible. Battered chicken is just batter amd any chicken there is is rubbery and chewy with lumpy bits - about half of the chicken is spat out again. They need to sort out the quality of their chicken as it spools the otherwise excellent meals, I will give the sun do a miss for a while to see if they sort their quality out - someone is obviously cutting corners and buying cheap gibblets or what ever and thinking the customers won't notice - we have!!!!!

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Random voice . 2021-09-17

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Opted for a takeaway. Turned up to pay to be told cash only. Seriously? Food was tasteless, uninteresting and stodgy. Won't be back.

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Chrisjell . 2021-07-31

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I don't know what happened to this Restaurant?,but the quality and presentation is gone. This is a dish I would have chosen on a regular basis because it was so well cooked and prepared, Now this slop is what I received, and to cap it all this was me giving them a second chance because it used to be very good.

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Gerald S . 2020-05-31

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I have been getting takeaways from the sun do for years, but in the last few months the battered chicken has gone weird. By that I mean the chicken has a slimy chewy rubbery texture and the batter is very thick to bulk the stringy gloop out. I thought it was just a phase that would pass (supplier issue) but it seems to be the new quality of the chicken they are choosing to use. As such I have stopped getting my Chinese from here as the weird chicken spoils the meal and is hard to chew and swallow. They should increase the prices and use high quality chicken breast meat. Such a shame as everything else (rice, chips, crackers, etc) is excellent — please stop using very cheap chicken (reprocessed or whatever the heck it is).

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Phil C . 2019-12-24

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Been coming for years for take aways. Food is always excellent. Never had a bad meal. Getting through on the phone to place an order is hard shows how popular it is. Highly recommended to all.

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Stephen W . 2019-09-14

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After encountering the staff at Sun Do, I was already extremely disappointed in the customer service. But as I began to eat my food, I was shocked that I had discovered a long grey hair among my rice. I do not wish to return to Sun Do, nor do I want to recommend it to any other person. The staff were extremely rude, and used appalling language in front of me and the rest of my young family.

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Gillian4321 . 2019-08-18

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Unpleasant staff. Very rude and appalling language. That was my first experience there and it will certainly be the last.

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R1483GPbarb . 2019-08-18

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Placed an order for delivery, chicken balls were uneatable - dry over cooked and tasteless, chips onion and gravy, did not come as one item but as separate items - not as ordered. Chicken chow mein was tasteless also. Poor quality meat. Disappointed, so rang up to inform them and a member of staff called out in the background ‘just tell them not to come back!’ So much for being a loyal customer to an outlet which hire poorly trained staff. A lesson in customer service is needed. Found myself having to negotiate in order to get our money back - we had to parcel up the food and the delivery man came to collect. Refund minus the delivery cost, £20 worth of crap. Bad experiences spread quicker than good ones, for staff who clearly don’t care.

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141de . 2019-06-08

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We had Kung po beef / cantonese sweet and sour chicken / garlic and chilli king prawn with rice and noodles and it was soooooo fresh and tasty ......one of the best Chinese restaurants in Coleraine

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Pamela2667 . 2019-02-02

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Amazing food, very generous portions. Friendly, attentive service. Reasonably priced too. Also offer delivery service for take outs.

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Claire G . 2018-12-10

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I called The Sun Do for a take away to be delivered,to my house ,and it arrived inside 40 minutes ,delivered by a young gentleman with a smile,and it was piping hot as it was wrapped so well and such a generous portion, great quality and value I will be back for another meal soon

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williegregg . 2018-07-11

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We sat in for dinner and the sit-in area was painfully cold and they were blasting loud cheesy Christmas jingle music at us in early/mid November. Food was very good indeed but waiting staff didn't seem to know how to serve or what we ordered wrong which was aggravating. We have been to the Water Margin up the road many times and found the Sun Do almost as expensive for a much worse experience. They really should shut the sit-in section down if they can't do it right. we will just stick to the water margin where it isn't like an icebox, music is unobtrusive, and staff can get orders correct- and all for around the same money. Add a pound to each meal and go somewhere decent.

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Richard F . 2017-11-18

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Very disappointing, it started with the lady who took the order need to go on customer service training. The quality of the food was equal to a microwave meal from a budget supermarket. The Duck had more fat on it that meat and the egg...

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ChelseaFootballer . 2017-11-09

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We visited with friend's a group of ten. The food was lovely . Tasted good and the portions were big . There is plenty of choice on the menu and the price s offer good value for money. The staff were friendly and service was...

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sid1947 . 2017-06-30

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This Chinese has been established for as long as I care to remember. I'm 40 and my parents took me there for tea every Friday when I was about 8. Food excellent very clean. Staff well mannered. Continued success to you

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Martin M . 2017-05-23

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We had friends in last Saturday evening and rather than cook inhouse, we thought we would get a Chinese carry out. We rang our order through and then were given a time to collect it - about 20 minutes after we rang the order through....

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JI52 . 2017-05-15

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Been getting a take away at the sun do or the Water Margin for as long as I can remember but last year I had an awful experience at the sun do where they gave me the wrong dish as soon as I noticed I...

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Naomi W . 2017-03-13

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Really disappointed....last couple years sun do was my favourite take out but probably they changed kitchen staff....my fiver roast duck with plum souce always was really nice but last couple times duck was really fat and souce was not the same ...to match vinegar ....hope...

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robertsI7338UN . 2017-02-15

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this place has the best curry in coleraine and i love it, my hubby also loves all their chicken dishes. sit in or take away, always pleasant service and always hot, gorgeous food.

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MARINA1690 . 2017-01-30

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I've been going here whenever I visit the area for years. Always look forward to their food - consistently good each and every time. Love their curry sauce - can't leave the country without having it :) Over the years we've tried most of their...

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Mamma-shay . 2016-10-27

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We have been coming here for years and their pork fillet is the best. Never disappointed. Quick service and friendly staff. Very well priced too.

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Shelleywelly101 . 2016-07-22

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I've been eating here for years and it never fails. The foods always first class and the prices are very good. They also offer a delivery service which is always very speedy. Would highly recommend.

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sll-ns . 2016-06-24

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I get a take-away from Sun Do sometimes as a treat. It's yummy! They offer delivery, which can be great.

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Katie R . 2016-05-17

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As far as I know, this Chinese restaurant has been operating for over 25 years, and they have a faithful clientele. We often enjoy their take away menu and, although they have some tables inside, it's not where I would choose to have a sit-down...

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Foodie25 . 2016-04-25

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We had old friends call with us and we decided to have a Chinese carry out for our evening meal. We had not used Sun Do before but I need not have worried. Telephoned our order through, I collected it within 15 minutes. The food...

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JI52 . 2016-03-29

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This is our weekly Chinese. Food is good quality and not too expensive. Prawn crackers have been very salty these last few times. Boiled rice is good quality. Staff are very abrupt but I think that is just their way and they are not being...

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Richard F . 2016-02-06

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