Subway Restaurant Aberdeen in Aberdeen City

had philly steak footlong jam packed with fresh crunchy salad. good amount of steak and mayo worth the £10.70 10 out of 100

Good food from this branch always

My sandwich arrived SOAKING wet and is completely inedible. It’s disgusting.

the bread was very dry and for a Philly steak sub there was very little beef, I wasn't expecting a lot but there was hardly any

the sandwich was a mess it was all out the rapper and everything very poor quality

I didn’t receive my order despite it being marked delivered very unhappy !!!!

Pepperoni slices did not have marinara sauce on them - disappointed as this was in the description

The driver picked the order up just before 1 o’clock I then watched him drive around on the map for 45 minutes before eventually heading in the right direction for me this is ridiculous and means my food is now stone cold

got one of the subs wrong and missing items on the sub absolutely ridiculous how can you mess up a sandwich

Orders a foot long we sides and cookie we drink for my work break and got the sides and cookie but no sandwich left hungry 🥲

Amazing people so kind and did a fantastic job

the delivery driver was nice but the food - meatballs were stone cold! and the pizza slice, piled with sauce and no cheese melted on it, daughter didn't even look at it

Subway send me my order missing extra bacon and cheese!

You have forgot my natchos that i paid extra for can you get the driver to drop them off I would like the food not my money back

it's been classed as delivered for 15mins and hasn't arrived also ordered 2 hours ago doesn't take 2 hours to prepare and delivery a subway

the driver was absolutely amazing he stuck with the note and actually delivered the food to my window as instructed

4th time in a row we have ordered from subway Union Square and items have been missing. Usually just a bottle of juice. This time it was the submelt itself and a bag of crisps. I called the store to inform and asked if these items could be sent out to us. Woman on the phone said she did said the item out with the delivery. I informed her the bag was sealed and stapled when it arrived and there was no submelt in there. She told me she would refund me but if I wanted the submelt I would have to order it again and pay the delivery fee again and then she hung up on me! Mistakes happen but 4 times in a row, refusing to send out the missing items and hanging up when asking if there was something else we could do is appaling

The grumpy old manager hurried my girlfriend through her order so that she could go home. Never come here. The servers are only doing her bidding, it is the manager who is the nasty angry old evil witch that runs it all. Sorry you work at a subway for your career mate but it wasn't my fault.

Horrendous service. Barely any customers were present and who I believe was the manager (the old nasty person who works there) snapped at the person I was with and hurried them so that she could leave (we saw her leave as soon as she finished the order), food was sub-par. Do not go to this terrible branch of subway. Will never return.

No sign of customer service,table was filthy,when told server to get it cleaned please,after that she was so arrogant and table was properly cleaned.did not redeemed club.

I have spent almost £50 on this delivery. It wasn’t even hot. Absolutely disgusted with the service and would like a full refund. Thanks.

Ordered 3 cookies and got only 1

I am very upset my order has been messed up twice now. The first chicken tikka was completely fine but the second one had the wrong sauce and it wasn’t meant to have red onions in it either it was meant to be peppers. I can’t eat this sandwich anymore and I would like a refund for that please.

ANCA - so rude!! Shouldn’t be in service, definitely not a manager…rolling her eyes at customers whilst speaking to people with terrible attitude.

Order not received at all but marked as delivered

Food was made precisely to order, order was delivered to my address correctly for the first time which is a bonus

wrong sandwich, juice missing, cookie missing.

Delivery was fine. Food was really poor. One sub had absolutely none of the requested salad on it. The other wasn’t cut and the bread fallen to bits. Unsatisfied given the price of it.

Driver was rude about dropping food of at reception

I got Diet Coke instead of normal Coca Cola original :( very sad

Not my sort off food ,took to long service poor

Absolutely disgusting, I had a tuna sandwich with Chipotle sauce, And they didn’t even add the Chipotle sauce, Something also tasted rotten. And all the food was cold, Took almost 2 hours to arrive. I recommend not ordering from this subway if you’re hungry.

Delivered to the wrong address

Ordering "the baller" that's all I got! No offer to add other ingredients nor sauce. Poor service, no customer skills nor eye contact. Foods were nice, much improvement could be made. Disappointing

The other subway in town is an utter disgrace!

I would love to give a tip which I always do, but only if delivery is on time.

Everything arrived hard and cold! There is clearly an issue with drivers

Getting less fillings for your money.

Tried two different subs from here and to be fair not great. Very expensive for what I got use to enjoy grabbing food from here on the go. One more try before I stop going

Wrong order and almost 2 hours to be delivered

Lovely food but I wish they would use less staples in the wrapping

No words can describe the experience really. Absolutely appalling. Both manager and staff shouldn’t be in there positions. A complete disgrace

Absolutely shocking service. A box of wedges is less than half full. Clearly says to be toasted but has not been and waited over an hour. After paying £30 at subway.

Also missing 1 bottle of juice

Keep away Lady-Boy Romanian store manager got to much testosterone .She is shouting at her staff like they were dogs. Worst subway franchisee ever seen. She cannot hold her own hormnones so the same is at the shop. Avoid x3.

Just Why!!!!! Ordered 4 items 3 of them the same and 1 the same but with no Tomatoes. Why can't Subway mark on the wrapper which one is the non Tomatoes. I had to unwrap every single one to find the correct one. Just such a simple thing

I got delivered the wrong order

Carmilla made me a massive sub was awesome will defo be back :)

Someone sat on my sandwich, tuna everywhere

They accused me of stealing water that I bought at burger King

Everything was good except the delivery driver.

Driver claimed he was outside when I was standing waiting at the front door and never seen him at all

Very pleasant and polite driver and food is delicious and a great temperature

Took almost 2 hours from time I ordered

The two sandwiches had fallen out all over the bag it wasn’t even wrapped so all the food had fallen out all over the bag usual it’s wrapped very well but this time it wasn’t and we couldn’t eat the two sandwiches.

Everyone loves subway 😋 🙃 yes 👍 and u can make your own creation of your sub 😉

I ordered it for 12:30 it arrived at 12:50

We were charge a pound over what we should have been would not recommend at all waiters were in a bad mood and unpleasant to speak to

Meatballs cold bread soggy went in bin

Excellent service and a good sandwich 🥪...

Mixed up the contents of the sandwiches so wrong insides in wrong bread. Forgot sauce on one.

Box of 12 cookies and Pepsi max is missing they said I didn't order it when it's on my order receipt

Surprised to find the 6inch sub I ordered was a 12inch and the double meat tuna was a single meat. Someone in training??

2nd time now that I've been missing food however the fold that I did get was good

Was no good today as it was cold

Food was great as always and definitely order again always happy

Order was missing food and my sub just fell apart first time I have had any problems

Both sandwiches were not even that warm after they came out the oven. And the hash browns were DISGUSTING. We paid in total 2.98 for them really not worth it. Never coming here again. DISAPOINTING!!

Went in yesterday with my friend first problem is staff don’t know difference between a 4 inch to 6inch sub had to be pointed out then I asked for we bit of sauce on my sub but drenched it in mayo and sweet onion so was leaking everywhere, pls train staff btr should’nt be that difficult to make a sandwich, Thanks

Had few items missing apart from that was all good

Just picked up an Italian bmt! excellent customer service from the lady who made my sandwich.

Waited for 20mins to put an order in

I was there at the morning before major rush... and I liked it.

Good and cheap sandwiches. Very yummy and lots of options

Food saying it was deliver, it never came

Me and my partner have been going to this subway for years and for the first time today. Lovely woman called Alex has given us the best service we have had in our time do going there. She was polite and cheerful. Full of energy and the sandwich was banging. Thank you for that sub. And we appreciate the way the sub was cut ;)

My sub and nachos were both stone cold.

Good muffins, good tea also lovely and warm on a cold day

Haven’t tried subway for years but thought I’d give it a go for a quick bite. Ambience is almost non-existent due to the cramped area. The queue snakes alongside half of the tables so those sitting have no choice but to be in such close proximity. Not ideal for anyone. The staff didn’t look very engaged although to be fair to them they didn’t really have the chance for small talk with how busy it was. They did appear to be working fairly efficiently and kept things going. Food quality is… okay. Bread was nice but the other ingredients didn’t look or taste that fresh in all honesty. Not awful, just not great. Worst of all though was the price. Even for the meal deal it seemed extortionate given that you can get almost the same thing from a Tesco/Asda meal deal at half the price. Wouldn’t fancy trying it again.

Not impressed. The man behind the counter seemed to not care about his job. He was getting orders wrong and throwing the receipts at customers. Wouldn't recommend. Horrible customer service.

Staff as always polite and friendly.

Food was wrong, not toasted at all this is the 3rd or 4th time now won't be ordering again

Service was great girl called Alex served me very polite and quick subway was delicious 😋

I payed for a poached egg and it did not come but says on my receipt and I payed for extra cheese and there isn’t any cheese on it.

I ordered with crispy onion… but i dont get it👍🏼 thank you again guys 😏😏😏😏

Mixed order completely, late and ruined our lunch.

This is happening more frequently with this restaurant, our order before the last one was over an hour late.

In addition to being late the order was wrong, I received the wrong filling for my sandwich (regular chicken not buffalo, which was the whole point of the order) and the meatballs had no jalepenos.

Delivery was over an hour late!

Waited about 2 hours for the food and when it finally arrived it was cold as if it had been sat out the whole time

3 weeks in a row that my Veggie Delite has come with zero veg! Just bread and cheese? Don’t get how it can be wrong so many times when on the receipt on the bag it’s clearly states the veg I want..

Driver did not deliver my food, ending up driving off and stealing my order. Marked it as delivered. Theft and will be ensuring he is relieved of his work as it would not shock me if this isn’t the first time he has done this.

Yet again they have forgotten the drink with the meal. Don't usually complain but this isn't the first time

The breads were a different kind too what we ordered they hadn't been toasted so they were cold. I don't normally have a complaint about here but this time I do unfortunately

Racist behaviour and worst experience ever had. Not sure what kind of training is Subway providing to staff to treat with customers. They are pathetic. I initially told them I want to take a deal red haired lady utmost rude told me I need to go other corner and order. Honestly a joke. When I went there at the corner to order I said I wanted a deal and guy didn’t understood standing confused and said I cannot order a deal basically he was saying to ask about sandwich only and take a deal later at till. Ok I agreed and pressuming veggie delite as veggie pattie I requested that when I saw only salad was being put I kindly requested to add patties in it. he started making faces and complaining about policies and all! Seriously what kind of policy when your customer isn’t happy with what you made??? Then red haired lady went inside and said only 3 veggie patties left. I need 2 for kids in one footlong and other two for me and my husband in another. Although I agreed they are running out of patties and I requested red haired lady to put two patties in kids as it was without salad and one pattie in ours with salad agreeing I will take salad one. But they again did a mistake by putting two patties in salad sandwich and kept single pattie in footlong with no salad. So basically they were thinking one kid will eat just plain bread. I said I told two patties in without salad one and reminded them I told. The rude dusky guy started saying I made a mistake initially and all I cannot be rude to them. Seriously?????? @Subway kindly teach your staff ethics and customer service. Or if you need do take some to teach your staff. Else you will loose your customers forever.

Ordered both subs with extra cheese. Both arrived with no cheese. Called the restaurant and spoke to the manager who told me he remembered putting cheese on them “allegedly” but yet there is no cheese. Asked for them to send out a replacement but told they can’t do that? Even though they sent out the original order. Completely and utterly unhelpful and seemed to want to get me off the phone. Can’t believe how bad their service is, absolutely disgusted

I WAS TOLD THIS ORDER WOULD BE CANCELLED YESTERDAY AND ID GET FULL REFUND WHY DID IT STILL SHOW UP

I ordered steak and cheese sandwich, but I got completely different sandwich, I payed, didn't take the sandwich, because wrong sandwich was given to me.

I ordered at 12.39 it arrived cold at 14.36. Shocking.

My sub was stuck to the wrapper which meant it fell apart. The bread was soggy. Crisps were missing as part of the meal deal, and they also sent the wrong drink.