Based on 579 opinions finded in 2 websites
Based on 579 opinions finded in 2 websites
Nº 192 in 353 in Lichfield
Nº 1 of 5 Pizza & Pasta in Lichfield
Opinions
Order was delivered over an hour.
Fathma . 2024-09-20
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I paid for 12 cookies and got 11 , lol
Cherry . 2024-05-01
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We come in for lunch , the woman behind there was rude was bossing the other worker around … We had a big order and i asked for the big breakfast and she went it only comes with KETCHUP but other shops have given me the option so thought i would wait for the man to do it and she went THAT one is KETCHUP only! Didn’t even ask me if ketchup was okay or if i even wanted it on my sub she demanded he put ketchup on it …. They is also an offer on you buy a footlong you get the kids meal for free …. So I thought he had done it because yet again she was overriding him and demanded what he needed to put in the till …. So i went back to get a refund and speak to the manager and she then still over spoke me didn’t even get a say to the manager as she spoke for me …. Wont come … and was told i need to ASK for a offer 🤣🤣🤣
Beth T . 2024-03-30
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Bad attitude and unapologetic driver for parking on next doors drive and walking over my front lawn
Max . 2024-02-13
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Very polite and very quick service
Ben . 2024-02-01
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Asked for it to be toasted and it wasnt!
Becky . 2024-01-17
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Fast delivery earlier than expected. Delivered in a polite manner and good presentation and service.
Sam . 2024-01-12
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Great attention to detail on the meals, the orders are always bang on
Jacob . 2023-12-09
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Fresh food delivered on time and everything was correct. Thank you!
Catherine . 2023-11-02
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Very late delivery from placement of order. Item was delivered 1 hour after order was placed.
Fathma . 2023-10-10
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refused to give me my money back when i accidentally ordered to the wrong place, the man was rude on the phone and lied about being able to cancel my order. do not recommend
amy . 2023-09-27
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Never sodding arrived! Someone else somewhere is eating my food! … leaving a diabetic without food is disgusting! Idiots
Rachael . 2023-07-15
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lovely subway ..great service...clean and tidy. .plenty of room to sit.. had a foot long.. ate half there and took the other half home for dinner ..they wrapped it for me
Sandra E . 2023-07-11
MORE AT TripAdvisor
It was supposed to say toasted and it wasn’t
Rebecca . 2023-06-22
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Extremely disappointed with both the sub & the salad. The Tuna kahuna sub was no more than cheese & tomatoes with a small amount of tuna. Definitely NOT worthy of being classed as KAHUNA and not worth £8.99! As for the Fine Catch salad, this too was extremely disappointing. Just shredded lettuce, a few peppers, a few olives and two tiny scoops of tuna mayo. Again, definitely not worth £6.99! Extremely disappointed with this!
GARY . 2023-06-16
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A meatball in my marinara was black and hard.
Charlotte . 2023-06-16
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terrible timing food gone cold i want a refund
isabelle . 2023-06-12
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Delivered on time, all order correct, tasty & good to see some serviettes included in the bag.
Michelle . 2023-05-27
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Lovely driver. Food hot and fresh. Really impressed.
Deborah . 2023-05-18
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Arrived so cold it may as well have come straight from the fridge. This is despite the restaurant being about a mile from my house.
Alex . 2023-05-13
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Made an order and the order was never received even though it was marked delivered called them and they said the driver must’ve took the order somewhere else offered nothing and blamed just eat
libby . 2023-04-29
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Not my order want a full refund!!!!! Driver left at front door and drive off not even my order I ordered subway
Katie . 2023-02-18
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No lettuce or cucumber on one and other not toasted at all and wrong sauce
Abbi . 2023-02-04
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Delivery guy lying about covid restrictions
Jorg . 2023-01-12
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Impressed that the sub was also wrapped in foil that kept the sub warm.
Vik . 2023-01-03
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Always good,better than McDonald's!!!
David . 2022-11-10
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brilliant service , quick delivery as well
iz . 2022-11-07
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Easy to order, fast delivery and great food, thanks
alyson . 2022-11-03
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Driver was driving around the industrial estate and the food was a little cold.
Andy . 2022-11-02
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good food, nice driver, on time!
Venetia . 2022-10-26
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The food that arrived was not what I ordered
Jess . 2022-10-23
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The driver kept driving up and down my road and didn't come to my house- meatball marinara was cold
Georgia . 2022-10-01
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I received a message that my food was delivered at 11:34. But I haven't received it yet
Goran . 2022-10-01
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Such a bad experience! We both ordered a sub meal. The order was completely wrong, wrong sauces (dietary restrictions meant we couldn’t even salvage anything) they added extra bits in the salad which I was allergic to. When you select certain items that’s all that should be on the sandwich. Then no cheese was added, what monster doesn’t add the cheese to a toasted subway. Then to really p*ss me off even more, a bite was taken from one of the cookies which grossed me out. (The lot went in the bin) An almost £30 order wasted and went in the bin. If you aren’t in the store watching them then I wouldn’t chance ordering. Driver was nice but he was from a different company! Called the restaurant but the manager was no help, I’ve had to email just eat just to attempt to get my money back. Restaurant refused to replace the sandwiches and cookies because “ the driver wasn’t theirs”
Charley . 2022-09-25
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Very nice 👍🏽 only thing is they forgot me hash browns
Mason . 2022-09-24
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The sandwich was soggy and near enough wet had to throw away the sub the hash browns wear spot on tho asham the sun ruined the meal
Mason . 2022-09-19
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Every Sandwich was only 3 and a half inches long I measured them!!!! I can provide photos if required
David . 2022-09-09
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I received my food and the pepperoni slice wasn’t in grease Proof paper and it all stick to the bag and had the pic it of bit by bit
Owen . 2022-08-31
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Wrong order was delivered, called the restaurant, and they told me to contact the driver, which there is no way to do
Dan . 2022-08-29
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My food never came and I've got no money left and I'm disabled, simple as that
David . 2022-08-06
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First time had subway in life as got fed up from Greg’s and McDonald’s. I never thought fresh bread and salad can taste so nice as never been fan of salad.
James Fleck . 2022-08-04
MORE AT TripAdvisor
Subway forgot sweetcorn on my sandwich and 21 of my cookies. Luckily the driver was lovely enough to go back and get the rest of my order.
Charlotte . 2022-07-21
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I ordered this to be delivered and it changed to collection, I do not access for collection atm , so I will Need to cancel this , unless you can’t get it delivered. Thank you . I am a valid customer, but I feel very Let down today .
Julia . 2022-07-19
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Says delivered 12 mins ago but nothing has been delivered!?
Alexia . 2022-07-08
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Missed off what I asked for wasn’t toasted as ask for so was cold meatballs
Ria . 2022-06-29
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I didn't get the extra stack! Which is annoying because I have still been charged
Kelly . 2022-05-01
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Bmt had no salami and no cheese
Nadine . 2022-04-14
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Could had been toasted alot longer as barely warm
Caroline . 2022-04-11
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Very expensive prices for very little food. I could get a full sized pizza for the same price I paid for a sandwich!!!
david . 2022-04-11
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I could not change address so had to drive to collect Also sandwiches was not toasted! So was cold also
Connor . 2022-04-03
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I wanted my sub toasted and it came stone cold and not toasted
Grace . 2022-03-25
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Wasn’t what I ordered and it’s cold!
Grace . 2022-03-23
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Driver was late, argumentative because he couldn’t find the address resulting in the food being cold.
Natalie . 2022-03-16
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I am very happy with the delivery time and the driver was lovey but however I am not happy with the food all of it was made how we wanted it but everything was stone cold the nachos was stuck to all the paper unfortunately I would like to request for a refund I am not happy with how the food came
Dylan . 2022-02-28
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All present and correct and delivered pretty quick
Alex . 2022-02-12
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We asked for the meat to be toasted in special instructions but it wasnt - very poor
aimee . 2022-01-27
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This order never got delivered
Jack . 2022-01-27
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Nothing wrong with food or delivery time however, driver threw the order down at the door step and was in his car before I could get to the front door. He had put an Uber eats order down rather than my order and when I told him it wasn’t mine, he asked me if the other one he had was mine then?… not the best service from the driver - albeit not subways fault.
Scott . 2022-01-07
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Nice food, awsome delivery driver
Luke . 2021-12-31
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The food never came, they stole my food and I didn’t even get a refund. All they said was “sorry”.
Amanda . 2021-12-27
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My mum loved her sub. Definitely order again when next in lichfield
Caroline . 2021-12-20
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Cold food, food falling apart inedible, not appetising inedible
Claire . 2021-12-18
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Only delivered one drink which I payed for
ella . 2021-12-12
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I placed my order at 12 noon and was told it would be 15/20 mins but it was over an hr I waited for it .
Cherry . 2021-11-16
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Food was cold drink was put on top of sub
Izaak . 2021-11-13
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Delivery driver was really nice
Meg . 2021-11-05
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Perfect all round. Arrived around 30mins earlier than predicted, delivery driver was nice and polite, order was correct with 2 sharing nachos when I was only expecting 1 so that was a nice little surprise. Was still hot and tasted great! Would definitely order again. Thanks Subway Lich!
Melanie . 2021-08-25
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Called in Lunchtime Saturday, food was excellent, service excellent, good value for money. The only thing letting it down was the state of the toilet, very dirty.
kjones53 . 2021-08-14
MORE AT TripAdvisor
First time I've ever ordered from Subway and it was absolutely *fantastic*!
Carl . 2021-07-19
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Items missing from our order and they won’t refund me…..won’t be ordering again!
Nicci . 2021-07-18
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Poor service, cold food, incompetent driver.... I mean whats the point in having comments available if the driver can be bothered to read them...
Kenny . 2021-07-01
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Food amazing as always! But late today?
Linda . 2021-06-29
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Sometimes I crave a subway, but they’re so expensive for what they are I hardly ever order. The food was good, but at this price there are better options.
Gareth . 2021-05-27
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We always order from subway Lichfield because the food is always fresh & tasty & a good selection on the menu to choose from
Haley . 2021-04-05
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Absolutely awful!! Nachos were completely inedible and so stale!! One of the subs also just disintegrated while trying to eat so bad to resort to a knife and fork?!
Joseph . 2021-03-31
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Great experience, really easy to order and delivery was on time, thank you!
Danielle . 2021-02-27
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Excellent food and excellent service! Highly recommended.
Andy . 2021-02-23
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As delicious as ever and to the high standards I’ve come to expect!
Nick . 2021-02-23
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Food was fine item was left of my order then come and it was all melted but they were kind enough to bring it and with 2 extra cookies over all experience was good .
Jade . 2021-02-13
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It was cold and not the right order
Hollie . 2021-01-26
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Food was delivered within 30 minutes of ordering
James . 2021-01-14
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Food was ok but late and cold. Not worth the money I paid.
Ryan . 2020-12-30
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Totally delicious and always satisfying 5*
Cheryl . 2020-12-29
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Shocking i was missing 4 items and when I spoke to a member of staff they said they would bring me the missing items but after waiting over a hour I still didn't receive the missing items so paid for items and never received them
Joanne . 2020-12-22
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Food was excellent quality, I would definitely order from them again
Jenni . 2020-11-06
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Awaiting manager to return our call. large order, 12 meals, only 4 correct. ordered to workplace so cannot await new correct orders, 7 sandwiches should of had cheese but arrived with none. 1 side also incorrect. ordered ahead of time online, disappointed with this as first time ordering to workplace spending over £120 yet 8 people with incorrect order. on a positive friendly delivery driver and on time.
Melanie . 2020-10-16
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Took 1 hour and 25 mins for food to arrive was given a 1 hour estimate on delivery. Food was cold and squashed
Mark . 2020-08-28
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I use their takeaway service about once a week, couldn't ask for more. Excellent food and service every time. Delivery guys are cool too, never had any issues! :)
Adam . 2020-08-20
MORE AT TripAdvisor
Ordered a sub, nachos, salad and cookies. The sub was great, the salad had far too much cheese on it even after trying to take some off! The salsa on the nachos isn't nice but fortunately there wasn't much of it and they were soggy, cookies were nice :) I'd order again but I'd get a cheese-less salad and avoid the nachos!
Jennifer . 2020-08-08
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Great service and food was great well recommended 👍
Dan . 2020-07-24
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Great food and on time, can not fault
Abigail . 2020-07-24
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I ordered a Gatorade and a Pepsi with my food.... I received neither of this drinks. I had a Pepsi max & a robsonsons strawberry juice thing. That was not what I ordered
Caitlin . 2020-07-22
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Excellent takeaway delivery !!! Ordered and in the space of 15 minutes it was delivered ... Highly recommend
Lucy . 2020-07-22
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Recieved earlier than expected. Which I dont see as an issue like some experiences. Food was delicious. As someone that would rather get a £2 sandwich over a £5 one. I must say that it doesnt even compare to a general shop sandwich. Get a good deal on the meal deals for the money. And the sides are cheap and very nice. Only thing I could have an issue with is the £15 minimum spend. Otherwise I would make this my go to for takeaway food. But thats just me being frugal 😂. Very good for money. Very tasty. And arrived nearly 30 minutes early than the eta. Definitely worth it. Lewis Lichfield
Lewis . 2020-07-20
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Food was abit greasy and I had veg on my sub I did not ask for
Ryan . 2020-07-06
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Excellent food delivered with social distancing in practise. Well done all involved.
Jennie . 2020-07-05
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I ordered a meatball sub with no sauce and it had salsa in it! I ordered a ham and cheese sub with mayo that came without cheese My salad was placed in the bag upside down
keeley . 2020-07-05
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I ordered chicken tikka and I’ve had more chicken on a bag of crisps
Sean . 2020-06-26
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Very nice food and we all liked it
Kieran . 2020-06-20
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The food was good. For some reason the option for a footlong veggie patty isn’t on the just eat site so I ordered it using a 6inch and requested in notes that it be a footlong. Unfortunately I didn’t have the money the driver wanted, but he gave it me anyway so all good. But pls update your justeat app to include extra veggie patty options.
Pete . 2020-06-14
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Food was delivered all cold and soggy. Pizza lacked toppings and sauces. Apart from that, we both had really bad stomach ache. Possibly a food safety/quality or hygiene issue. Only thing from my whole order was the coke no sugar, which obviously was not made by this store.