Subway in Derry

I had ordered x 3 rainbow cookies but was sent the wrong kind

You forgot to put the southwest sauce on my veggie sub :(

the breakfast sub is EXPENSIVE but it's very nice

Thanks I appreciate the beautifully put together and thoughtful when I asked for a little bit much sauce cheers once again

Excellent the foot long was properly built very happy thanks x

Can deffs say won’t be ordering out of here again for delivery disgusting on the plus side the dog enjoyed it

Given several different times for delivery but no reason why, an update would be nice

Still waiting for a refund or something to make up for the fact I wasted £38 earlier and the food all came incorrectly made, this is a joke and still haven’t heart nothing on what they are going to do to fix this problem

I like the Subway brand and today this restaurant had everything I wanted to eat. The location is just inside the shopping centre, and it has a spacious seating area with lots of room. Nearly all of the tables in the seating area needed wiped down or cleaned. Staff were slow to start with my order. The bread was not particularly fresh. What is usually a lovely sub was OK. The cookie was good and well the bottled drink was as expected.

Part of the order was WRONG. A completely different WRONG footlong arrived and to top it off there is no working contact tel number to ring the store to complain what a joke last time using subway. Get better staff

Never toast my sub eveb when requested.

order delivered with wrong toppings on wrong meats. due to allergies this made the meal inedible for us

Sauce on sub son wouldn't eat it didn't order sauce

Got order wrong. Chicken instead of Stake.

Food was not toasted as requested

I was not delivered everything I ordered.

Ordered a BMT salad and got no meat at all in the salad

One sub was toasted with cheese which wasn’t asked for. We also found parts of lettuce through this which again wasn’t asked for. My son couldn’t eat his Saturday treat

Nice warm food everything perfect 👌

Just ordered 2, 6inch subs. And 2 bottles of pepsi and it cost £15.86. Havent eaten in subway in a while and cant believer the prices. And they gave me pepsi max instead of ordinary pepsi which i asked for. I am in shock. It was cheaper to get a sandwich yesterday on my flight back a holiday. I wont be back in subway. Total rip off.

Food was good, but just a Scape of butter on the garlic side needs MORE BUTTER please otherwise really enjoyed plus delivery driver was nice

Gorgeous sun & cookies. Polite delivery driver.

Terrible service, staff haven't clue how to cut bread, staff was very rude. This location is bad for subway

Lovely as always and delivery was fast.

put ham on the sub i’m allergic so couldn’t eat it

Don't even bother said delivered but no where to be found.

Excellent service from subway Lisnagelvin and just eat courier⭐️⭐️⭐️⭐️⭐️

That was my first delivery and it certainly won't be my last it was absolutely perfect 👌👌

this is the 2nd time that this subway has given me the wrong order. I paid for a foot long sub and received a 6 inch . absolutely disgusted that I have paid £10 for this tiny sub.

Excellent service from Subway Lisnagelvin and Just eat courier. Thank you⭐️⭐️⭐️⭐️⭐️

they kept changing the delivery time and my chips arrived cold, rest of meal was nice though

Subs delivered in such a good time, everything was so fresh and well packaged. Exactly what we ordered too. 10/10 thanks!

AMAZING SERVICE . SPECTACULAR FOOD MUST I SAY MORE?

really warm and fresh, thanks :)

Time from driver collection to delivery was excellent but time to assign a driver was poor

Friendly and polite delivery driver. Thank you.

Food was actually disgusting. Hash browns greasy and cold. Crinkles wedges undercooked and disgusting. Subways toasted when not wanting toasted. One of the worse subways ever experienced.

The bread was as hard as a rock i ended up chucking it in the bin.

Excellent service from subway. 2 salads packed to the top with everything requested on order. Courier pleasant and arrived on time. Thankyou😋

Order wrong and no drink even after asking delivery driver if the drink was in the bag

Order is always spot on! Best subway in the town

Food was marked as delivered but never showed up

Ordered two subs.. both where to be toasted with cheese.. both arrived cold… on checking both where not toasted and no cheese. Very disappointing.

Excellent service from both subway and just eat. Food hot, well packed and made exactly as ordered. Thank you :)

Beautiful fresh food,great delivery

Only got 3/6 chicken nacho bites. I’m fuming

Orders completey mixed up. Sandwiches were wrong.

Delivery was quick enough but the food was still cold

Usually I can never fault this place but today I had an order marked as delivered despite nothing actually arriving. Not sure where the driver went but I hope they enjoyed my lunch.

Exactly as ordered, tasty fresh and well packed. Excellent delivery service also.

Item missing, cost enough should be more careful

Excellent service! Arrived exactly as ordered. Fresh salad veg. Plenty in it and tasty. Thank you.

Food took and hour and a half the toasted one was freezing and disgusting

Wrong food and no way of contacting the restuarant

They gave me the wrong cookies and the sandwich was sloppy

Food was supposed to arrive at 4:20 and arrived at 4:50.

Ordered a footlong and a 6 inch on got two 6 inch subs just

Food is always delicious, but don’t order from here if your in a rush! I ordered this 2 hours before I was going to work, and it didn’t come until I was just leaving to go to work, luckily I was able to take it with me but it means I had to eat it cold on my break. Should update the delivery time as it’s really way out of its advertising delivery time.

Hello, order placed at 13:42 and only received at 15:20, directions were to leave at entrance of hospital but obviously I waited for a call to say they were here but they never called me and I was waiting Food was tasty just cold Thank you

Took 2 hours for delivery and order was not correct unable to contact store as phone line was unavailable.

It got toasted when it was put down as not toasted so

No drinks where delivered although they where ordered

5* food except the cheesy bites as these were mainly the crumbed batter- not much of ANY cheese, 5* Delivery. Will DEFINITELY be a repeat customer

Great portions. Brilliant customer service. Good ratios on the sandwich.

Loved it. It's got a great vegetarian seletion. Also......Nachos!!!!

loved it,,didnt get my poached egg though but still a tasy meal.

Did not read any of the order instructions.

The food itself was good, but it has been wrapped in such a careless and messy manner that there was more sauce on the box than in the sandwich, the sandwich which was falling apart and stuck to the wrapping paper, hence the low service score. Delivery time was outstanding, arrived just about perfectly on time.

All came, just didn’t toast the tuna. But toasted the other one? Possibly they don’t like the smell of warm tuna but it was wanted warm. Still nice cold but wanted it warm. Even stayed in notes to toast both. Delivery was very fast also. Will order again happily

Cookies were missing from my order

Asked for subs not to be toasted came toasted. Disappointing

We ordered cookies but didn’t receive them

The boxes are much better than just paper xx

Wrong cheese used in wrap, no cheese was put on footlong even though requested and nothing was toasted

I've been eating meatball with plenty of salad in the subway for three years, it's the first time I've seen an employee making such a bad sandwich. My meatballs fell, my salads fell and she didn't put it in the bread without caring. when i said she Why did you do that . this sandwich so bad. Another friend's reply: SHe said that you had all the vegetables put in it!! There are employees who are very sloppy, disrespectful, bad, and have a style.

Told me my driver was on way and didn’t come to a hour later

They delivered someone else's order and despite calling 2 different numbers, one from Just Eat which happens to be Just Eat Customer Service, not the actual restaurant. I got the restaurant's number from Google but no one picks up so I was unable to fix the problem.

Joke. Driver pulled up outside my house. Drove off. No contact. Nothing.

My food was cold and wrong order plus was late delivery

I got the wrong bread. I was not given hearty Italian. Very upset about this

Lettuce was awful. Not edible at all.

My mum loved her food and great delivery service thank you for your hard work:)

this driver missed up the orders and gave me someone else’s, what i’m i suppose to do with somebody else’s order. clearly lacking in common knowledge of how to look at the order and the name on the phone to put the same to together.

Forgot our cookies how do i get refund

Food was cold and too much sauce to be able to eat

Excellent delivery driver, mid food

Good food. Loved the updates so I nee what what was happening with my order the whole way

Food came hot and surprisingly quickly,Staff seem to be gems as well!

Supposed to be open till 6, went at 5.40 and they told me they are closed and had everything read off the counter. And that they are only open till 5.45 which is a blatant lie. More interested in packing up and leaving early that serving paying customers. Not impressed at all.

Delivery never showed and business phone number wouldn't ring, I had to place another order and wait again

Horrible everytime I went here, dry even though I got 2 sauces on my sub, bland tasting meat, horrible all around I went here multiple times to keep giving it a a chance over the years, never coming back, only nice things is the staff is nice.

No bread, open at ten and said bread wont be ready till 11 what's the point of opening if not prepared

Opens at 10am but today only salads and wraps available until 11am. No bread for the subs had been baked. Seems extremely strange when that's their main business.

Delicious rolls,wide variety of tastes.Good service

There are so many places who has no time to explain types of food that you may like. Not here such a excellent place for all. The staff were friendly and polite, made time to explain the types of sandwiches & although their were people behind me the staff were very professional always smiling. First time at this particular subway but it wont be our last, great food fantastic staff & a sitting area. Thank you folks

Nice ace to try out And easy to get to. Lively, lovely StaFF

Cheerful staff, always helpful.

I don't frequent Subway a long time .

Nice Staff. Hot Food Decent Coffee

Not as good as it usually is. Different staff