Based on 1.708 opinions finded in 3 websites
Based on 1.708 opinions finded in 3 websites
Nº 258 in 307 in Derry
Opinions
Ordered two cookies and didn’t get either of them, and a can of Pepsi max didn’t come also. Would have preferred to be notified of this before it came to my door
User . 2025-02-01
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Food was cold and chips were soggy. Terrible value for money.
Roslyn . 2025-02-01
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Excellent staff, nice place very clean and a great chicken tower meal, thanks.
Anthony . 2025-01-31
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Awful service or rather lack there of! Failed to deliver order or answer the phone! Will not be ordering again!!
Natasha . 2025-01-31
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Very fast delivery and food warm 😀😀😀
Gillian . 2025-01-31
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My drink didn’t arrive with my food either did the gravy
Conor . 2025-01-30
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first time in a while eating KFC now I know why very dissapointing
Josephine . 2025-01-29
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I did not receive my full order, only 7 mini fillets instead of 8 and only received 2 chips instead of 4.
Jack . 2025-01-29
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An absolute kip that's never clean. Food quality is awful too. There's 2 chicken shops in Derry, Mother Clucker and Chicken Plaza that are way better than this place
Terry AH . 2025-01-26
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fast efficient and brilliant stuff
Paul . 2025-01-23
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6 fries order. 3 received. shocking
David . 2025-01-23
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portions were tiny. 40 quid for basically nothing.
Rachael . 2025-01-22
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Items missing on my order from KFC, Derry. Service bad
Sunil . 2025-01-21
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They got my order wrong! I clearly wrote no mayonnaise only lettuce in capital letters and they gave me a glob of mayonnaise and no lettuce
John . 2025-01-20
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I ordered the wrap, there was 2 dry fillets in there, with little mayo and no coleslaw on it, which its advertised. The rest of the chicken was dry. I ordered a diet pepsi drink, we have a diabetic in the house and they sent a full sugar Fanta
Stephanie . 2025-01-19
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forgot our large gravy that we paid for
Indea . 2025-01-18
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Im missing two drinks with my rice boxes and chips were freezing
Sabrina . 2025-01-17
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was missing the gravy out of my meal foods cold
nathan . 2025-01-17
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2nd time I’ve ordered 2 x mini fillets boxes and they’ve only sent me 1. Both times I’ve paid for 2 boxes
Angela . 2025-01-17
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fast and efficient. friendly delivery guy. thank you
Catherine . 2025-01-15
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was sent mini burgers not the fillet burgers advertised in meal deal
Laura . 2025-01-14
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food was cold driver should of had food in a heat bag and he didn't
Lisa . 2025-01-11
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The order was wrong, burnt chips(smallest portion I've everseen) . Gravy missing, kids meal was a joke. So disappointed.
Paul Carlin . 2025-01-10
MORE AT Google
Staff don’t bother to read your delivery notes and send you the wrong order- when you call the store they tell you it’s not their problem and speak to just eat directly - no accountability and no help
kain . 2025-01-09
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items missing from a popcorn chicken to a burger and also the bottle of juice from the order.
Robert . 2025-01-05
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Free item was missing from order
Michelle . 2025-01-03
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Food was ordered at 4pm and didnt arrive until 6.30. Two and half hours for food is unacceptable. Food also arrived cold
Kirsty . 2024-12-31
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My side orders were wrong I asked for rice and mashed potates but gut beans and corn instead. Was looking forward for the mashed potatoes and rice.
User . 2024-12-29
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I will be talking about two times I have been, first time the place was disgusting, food dropped not picked up the 45 minutes I was there. I was waiting for 45 minutes for food while employees stand doing very little they were spilling drinks all over the place wasn't busy so they were not Rushing. Second time I wanted something small so I was going through drive thru we called at call box for maybe 7 odd minutes but nothing so we pulled up to window. They was very rudely told to go order at call box and when we tried to tell about it they dismissed us and we asked to talk to someone higher ranked we were told to go to call box or leave.
Alex Devine . 2024-12-27
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Great delivery driver - very friendly thankyou
Rose . 2024-12-26
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time changed 3 time was ordered at 5pm didn't arrive to 8pm
Gillian . 2024-12-23
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ordered a double gravy bucket came with no gravy
Greg . 2024-12-23
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Order was complete wrong a new OWNER IS REQUIRED FOR THIS ESTABLISHMENT!
Jason . 2024-12-23
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Cold. Half a portion of chips!!
Darragh . 2024-12-22
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food was cold. chips were soggy.
laura . 2024-12-22
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I didn't get my order but payed fir it
Mary . 2024-12-21
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awful service food never arrived was told the driver tried twice to contact me which let's me know he couldn't find my house then said he left it at my door but he didn't
William . 2024-12-20
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I asked for drumsticks and you guys made sue I got none so thanks a bunch
User . 2024-12-20
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The chip portions were tiny, very few chips and the chicken was too well done, really dark coloured instead of golden brown
Denise . 2024-12-20
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Was missing items, 3 gravy's and a large gravy tried ringing them for about 10 minutes they just answered then hung up again, food came cold also. I don't usually do this but you just annoyed me with the answering and hanging up.
JohnnyHolmes . 2024-12-17
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Missing pop corn chicken. Again
Louise . 2024-12-17
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gravy open all over the bag home bag wreaked some one contact me asap
Dominic . 2024-12-16
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They had forgotten an item in my meal
Olivia . 2024-12-16
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Took over 3 hours for delivery
tracy . 2024-12-14
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Stinking!! missing items burnt and cold
Marty . 2024-12-13
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Delivery took ages, Food freezing. Wrong drinks, no dip. No wings in box meal. Just everything that could have went wrong did.
Richard . 2024-12-13
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On time and all items there. Food was warm and delicious
Richard . 2024-12-12
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Missing 3 items for one small order
Enya . 2024-12-10
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Excellent quality take away! Chicken first class 👍
Billy . 2024-12-09
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Food was pretty cold when delivered
Andrew . 2024-12-08
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chips were freezing chicken dry and hard gravy was cpld
Michael . 2024-12-08
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order from KFC was incomplete, one item a gravy was missing
Donna . 2024-12-04
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short hot wings this is the second time
Alan . 2024-12-03
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Hardly any chips and also didn’t get my drink I ordered
Paul . 2024-12-03
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Worth the wait unreal, can you just make sure the delivery driver gets paid,he was unable to type last four digits of my number, thanks
Jason . 2024-12-03
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order wrong as usual. asked for the burger plain and it comes covering in sauces.
Peter . 2024-12-03
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Little disappointed it was ok but wouldn’t get again for the price
Stephenie . 2024-12-01
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The chips were awfulf and the hot wings were tiny an dryed out
Theresa . 2024-12-01
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Paid for items arrived. Free popcorn chicken did not.
Russell . 2024-11-29
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Food was horrible and overcooked
Robert . 2024-11-28
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stuffing tower box meal was lovely only thing was not much fries in the box, very small portion
Brian . 2024-11-24
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Got issued with a £90 parking fine for over staying in their car park on Sunday the 10th Nov. Parking fine issued by Euro Car Parks Ltd. Whoever they are! Had on idea there was a time limit to park. Ordered my food and ate in the carpark, after I decided to have a walk along the river side. On idea what the time limit is, apparently I was there for 1hr 42mins. Disgraceful!
Nelson Young . 2024-11-22
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the food was cold obviously it was lying in the restaurant waiting in the driver
Lisa . 2024-11-20
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Chicken was small but tasty. The fries were delicious and the drinks were great
Mary . 2024-11-19
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Delivery driver was quick once he received the food, the restaurant itself took over an hour to prepare the food, chips all under cooked and inedible
Derren . 2024-11-17
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Absolutely delicious. Good delivery time too.
Gillian . 2024-11-17
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Excellent delivery driver thanks you
James . 2024-11-17
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portion sizes were awful and didn't get any of the dips that were supposed to be included with the meal, not worth the money would of been better off getting hillbilly's or chicken plaza
Sean . 2024-11-16
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Cant fault the delivery service just the substandard KFC experience we all come to expect, cold food , missing items and meal looking like its threw together like a dogs dinner
Cheryl . 2024-11-16
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Fast delivery got everything I ordered lol sweet
Kevin . 2024-11-13
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only gave me 1 portion of gravy, i payed for 2
brooke . 2024-11-07
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It was late and i had to call and see what was the hold up then it arrived cold
Miss . 2024-11-07
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They are missing my order items.
Richard . 2024-11-04
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Was in tonight paid for my food and they gave me my money back after 10 minutes and told me the there closing for the night
Arnold Mcwolf . 2024-11-02
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items missing for the 2nd time disappointed
Nicola . 2024-11-01
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Food took 2 hrs 30 mins to arrive. Arrived freezing cold as if it had been sitting in the restaurant forgotten that whole time. Completely inedible. Rang them loads but nobody answered. Will never order from KFC again. Literally worst service ever.
DANIELLE . 2024-11-01
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Order was wrong again this is about 4 times will not be ording again
Ashlene . 2024-11-01
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Order says it’s arrived and is no where to be seen, no answer from kfc either
laurie . 2024-10-28
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I was missing the burger fries and dips and the food was cold
keith . 2024-10-27
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Stale and greasy chicken. Overcooked and dry inside. They didn’t send the drinks we ordered either. Food absolutely freezing on arrival. Avoid this place.
Mary . 2024-10-24
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First and last time. Absolutely rotten food with a price tag that just doesn't match.
Hannah . 2024-10-23
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quick delivery and food was lovely, thank you
sean . 2024-10-21
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Waited 20 mins after they took the money at the drive through and told me to wait in the car park when the order came it was wrong really frustrating experience won't be back
Paul Murphy . 2024-10-18
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It’s closed far too often. That’s it. UPDATE: FINALLY!!!! Your open! Good job
Diary of an ASD kid . 2024-10-11
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Got food here for the first time in 4 years as the place was in a bad state back then , tonight I ordered a kfc 3 piece or as it was called back in the day . The colonels 3 piece, let me tell you the fries were absolutely amazing so delicious 😋 they now put some sort of mild spice on them and they tasted amazing 👏 the chicken was also amazing cooked to perfection so tasty just like back in the 90s it felt real not that cheap processed rubbish, and the drink wasn't flat .. the only thing they got wrong was the order I got handed a 3 piece of tenders not the drumsticks but am not complaining it was very tasty all the same . 5 stars 🌟 🤩 ✨️ 😍 💛
Lothburke . 2024-10-11
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food away down hill .... place needs closed down.... not worth the money.... and food is not eatable ... straight to the bin it went
Edmund . 2024-10-11
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The main part of the order is missing, orders freezing. This isn’t the first time, will not be ordering another time
Anthony . 2024-10-11
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I didn't receive what I ordered. I ordered three items and I received 1 bucket of 20 hot wings 1 twister wrap with Pepsi can But what was missing is Boneless Bundle 8pc. Actually this order consisted of two items 8 mini fillets and 4 chilli bites. They just sent 4 chilli sweet bites and not the 8 mini fillets.
Abubakar . 2024-10-09
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we have ordered one bucket and 2 burgers and 2 hot wings, but we didn't receive 1 hot wings and 1 popcorn chicken and 1 large gravy.
Venkatesh . 2024-10-08
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Very slow service. Only 2 girls on. The drive through & 'just eat' are taking priority. We ordered at 213 & it's 230 and we, along with another 5 tables, are all still waiting. Not fast food!
Wendy Hamilton . 2024-10-06
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All food was cold. Very disappointing after paying almost £30 for two meals.
Ciaran . 2024-10-06
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chicken was burnt and chips where hard
Michelle . 2024-10-04
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Food was underwhelming and lacked flavour, the chips were awful and went straight into the bin. Wouldn’t recommend and will not be ordering from them again, completely a waste of my money
Marshall . 2024-10-01
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The large chip was beyond the joke .. it wasn’t even a handful I never ever complain but for tha price it’s awful !!! Also no dips again
Laura . 2024-09-26
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Again something missing. I have never received my full order any time i have ordered here always just one petty thing missing
Richard . 2024-09-24
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Food was hot and fresh, couldn't fault anything, staff was friendly. Hot wings were beautiful and the mint sauce in the aero Sunday was to die for. Will be coming back again.
danielle adams . 2024-09-23
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could give more chips as portion was very low
Philip . 2024-09-22
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Enjoyed my visit with my son . Staff were great. Food was fresh .
Michaela Adams . 2024-09-22
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I didn’t get my food and it say delivered when it wasn’t
Maggie . 2024-09-21
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Forgot the chicken in my meal :/ no large popcorn chicken… just chips and a drink
Loy . 2024-09-21
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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104 Opinions
Omg I wish I had read reviews before I stepped through the door. Here in Derry for a hospital visit and needed some nourishment about 7pm. Had noticed on line that pies were available so thought a pie each might do the trick. Well, asked the young assistant on the till what pies were on offer. She looked at me blankly. Then asked the young man. He said beef and mince. I didn't see any hot pie display cupboard anywhere. He retrieved two pies both boxed and cold from the back. Goodness knows how he would have heated those up I opted for fish and chips. Noticed when waiting another girl moving oil from one fryer to another in an old saucepan and it didn't look very fresh Picked chicken nougats and onion rings also. Brought back to hotel. My goodness it was inedible. Swimming in old grease. Everything tasted the same meat is obviously cooked in same oil as fish and oil obviously ancient. Seriously the owners need to quickly deal with all this and I haven't even detailed everything! The chicken nougats were minute and rock hard. I asked what a steakette was and girl said battered burger. Hey ho guess where we won't be going again! Disaster
67 Opinions
Absolutely appalled with the service only went in for a quick bite was served by a young lady with black hair who asked what was wanted in the sandwich that was grand she didn’t ask if me or my partner wanted anything else and just said for us to pay that was ok but my partner wanted a coffee and I wanted a drink so we asked for a coffee and a drink and it seemed to be the worst thing to ask because she started scoffing and throwing dirty looks which is horrible service considering we only asked for more food she then continued on and put through all the stuff in the till but forgot to give out the cookie so we asked could we please have the cookie while paying the machine wouldn’t work and even after we had paid she still forgot so we asked again and she just threw the cookie at us and walked away get in mind there was no one else there just the two of us so it’s not to say she was under pressure or serving lots of customers but horrible service all together when we were nothing but nice… disgusting.
200 Opinions
Was looking forward to the spicy pasta used to be lovely here not anymore..sauce was far to peppery! Also my son got chicken goujans and they were that hard couldn't even break them apart. Bar man was rubbing his face constantly while pouring drinks I couldn't even drink mines thinking his beard hair or skin could be in it. Got 2 desserts they were lovely.