Subway in Castlereagh

One item on my order was a chicken and bacon wrap with barbecue sauce. This wraps inners mainly consisted of barbecue sauce, there was a small sprinkling of chicken and maybe a piece of bacon. If I had have known there'd be no meat I would've just made myself a "barbecue sauce wrap. Sh

I ordered a meal deal and it didn’t even come at all even though on my app it says delivered delivered I expect a refund, this has happened too many times.

good food, good delivery time cookie was quite dry tho.

Order came nice and warm, driver was very prompt and good at his job. Please recognise his good work, thank you.

Waited an hour on order , then suddenly I get an email to rate my food that it was delivered ! It wasn’t , I thought the PIN code was to sort these issues ! Ridiculous

Order wrong and can’t get through to anyone to fix it

Driver was rude and unhelpful, shop took far too long to make

Food was not good, the sub was burnt and they didn’t give the specific sauce I asked for! Extremely disappointed

It never arrived can i get my money back please

when the delivery arrived I was confused as to way the driver needed my order number as my delivery address wasn't listed so I had to find my delivery number and read it out before I recevied my order which has never happened before and I was a little baffled at this request. so it makes me a little apprehensive to order food again. the food however was lovely.

Very stingy on the meatballs, every other subway provides a sufficient amount and I got 4 tiny ones with barely any sauce

one of the orders was wrong, asked for ketchup on one of the subways and they put Chipotle on instead.

Lovely Subway for a lunchtime snack!

Although delivered early, a dreadful order arrived. They never seem to get it right in this store. No salad in the veggie sub, only cheese. No jalapeños (paid extra for) in the nachos. Very little cheese or salsa, basically a box of burnt crisps which were inedible. The salad was thrown in the box like a dogs dinner. No care taken at all. Hope they open a proper subway close by.

They delivered my food to the wrong house

I recently had the pleasure of trying a 6-inch veggie sub made by my friend Deva, and it was an absolute delight. The sandwich, built on soft and flavorful Italian herbs and cheese bread, was a perfect blend of textures and tastes. The vegan patty was hearty and well-seasoned, providing a satisfying base for the sub. The combination of fresh lettuce, crunchy onions, and briny olives added a refreshing crispness that balanced the richness of the patty and cheese. Deva's choice of sauces really elevated the sub. The smooth mayo paired wonderfully with the spicy chipotle sauce, creating a creamy yet tangy flavor profile that tied all the ingredients together beautifully. Every bite was a burst of flavors, from the savory patty to the zesty kick of the chipotle. The attention to detail in assembling the sub was evident, ensuring that each bite was consistently delicious. This veggie sub was a great showcase of how plant-based ingredients can come together to create a satisfying and mouth-watering meal. Deva’s culinary skills and thoughtful ingredient choices made this sandwich a standout experience. I highly recommend it to anyone looking for a delicious and hearty vegetarian option.

Huge shout out to whoever made my wraps! The first time I have ever had a decently filled wrap from Subway. Also the wrapping job of said wraps was phenomenal. I have a sneaky suspicion the wrap artist has had plenty of practice of wrapping well stuffed objects up. They should be proud of their talent and be given a pay rise!

They the different breads on the wrong orders

Food was stone cold and almost uneatable went straight in the bin

says it was delivered and it wasn't!!!

Lovely fresh food nothing missing and really fast delivery

90 minutes was simply too long. It sadly was not stated if there was a shortage of delivery drivers this time, instead the delivery eta kept changing, which was hugely frustrating this time around. I hate leaving negative reviews, but there should be an option for restaurants to communicate better with their customers if they're facing lengthy delays.

Ordered turkey breast sub it arrive with no turkey and no cheese as ordered

everything was cold and bread was mush

Food was phenomenal! Woman who delivered it was lovely enough to even come to the door, super quick service also! 10/10 to whoever made the food and the lovely woman who brought my food! ❤️

Normally, everything is ok from here but I ordered my usual and first thing I noticed the bread was soggy almost like water had been spilled on it. I ate around the soggy bread and my mouth started to feel like it was on fire. I have stomach issues and a Jalapeño Pepper had found its way into my food, it was pure luck I did not swallow it. More care needs to be taken with preparation, I doubt I would buy from here again.

Quiet mid week but clean and comfortable. Food piping hot and all ingredients fresh. Friendly staff. Better than going to the chippy!

I enjoyed the food, staff were quick and kind and have been going here for years

Delivery to the wrong address I never got my order how do you mess that up the address is literally there in writing, unbelievable

Food is always good and consistent but we ordered nachos and instead received packs of doritos. Hopefully a one off mistake.

Was okay except it was toasted and I never wanted it toasted. Warm tuna and mayo not the best combo 😂

Absolutely awful customers service from this place 1st of all get bag full of crisps and drinks which did not order phoned the store which they put my wife on hold before hanging up when phoned back they said would get my order and to ask for refund on just eat which takes 48hrs and I'm not getting my food because they no driver absolutely shocking customer service asked for manger but of course he's not there disgraceful would advise not to order from this place if they treat customers like that !

ordered meal deals and should have just thrown the money down the drain. one sub had no salad on it at all while the other had missing salad options and looked like whoever put the sub together just couldn't be bothered. Will not be ordering from here again. absolute waste of money! And to top it off the delivery was very rude as well. expected me to go to to his car to collect my order

missing ham and cheese was a veg sandwich which was not what I wanted. Ham cheese and veg is what I wanted.

Twice in a week items missing from my order. Not happy at all

Tasty Bombay Tikka sub and delicious cheese and garlic bites !

Staff from last night, I really thank you. I ordered 7.45, there was no driver and I looked it up and said the shop closes at 9, so at 8.50 I got in contact with Just Eat and explained the situation, there was no driver for over an hour. Even tho the shop closed at 9, as per Google, the driver wasn't assigned until 9.20 and wasnt on the way till 9.30 whoever was on last night, not only did u get the order perfect but if you legit stayed later and waited I've nothing but thanks and compliments to give. I work in Greggs, and I know how difficult it is when an order comes in just before close and no one shows, I normally press cancel which gives the customers money back and me and my staff leave. You had patience and again, even got the order correct, it was delicious, had a long hard day yesterday so it was much appreciated that you did that. I'll be ordering again (at an earlier time :b )

Wrong order for my son!!! And freezing

It was pretty good, they got my order right even with me having to add some things into the order note and it arrived early. There was plenty of sauce on the sub too which made it even better.

This is by far the best subway I've ever been served at. Staff are very friendly and efficient, would 100% recommend. Ate my delicious footlong BLT in peace and was asked how my food was after devouring such masterpiece. I will come back again very soon. Thank you subway :)

There were items missing from this order. The crisps were included in meal deal but didn’t arrive

Amazing got it early and was very warm

Great delivery thx for leaving at door : )

Didn’t give me my garlic slice all them where margarita slices! Also asked for them to be cheesey as they always put the smallest amount of cheese on and I was ignored! Not good customer service even funnier the receipt they printed which was attached to the bag literally has my note on it saying ‘please make sure they’re cheesey thanks’

Nachos were terrible! Dollop of salsa in one corner and hardly any cheese. Very disappointing

Delivery driver was amazing. If everyone had his happy personality the world would be a better place. He was so lovely and considerate of me coming out of the garden to grab the delivery off him and offered to carry it for me

The wrap was soggy and fell apart. The rest of the food was good.

Mixed up the bread for the orders . Ordered bacon and paid for it but it wasn’t on my sub

The ap said it was delivered but was not at my door when I went round to car park the driver was putting it back in he’s car to drive off

My delivery didn't match my order

Got everything wrong in the order

delivery took an hour and a half I had hungry kids and it was just aswell as I was in the house. The nachos were awful no cheese on them

Unfortunately I did not receive my correct order, I paid extra for additional sauce, I paid for double meat, I also paid for extra cheese and for the meat to be heated and unfortunately did not get certain vegetables eg jalapeños in my salad. Not a nice meal

Definitely the best Subway in Belfast by far!!

This order wasn’t delivered although marked as delivered on App

First time I have received poor service from this subway so was disappointing, especially as it is the only local take away where I can get a vegan meal at my time of order. This review is only for my vegan pb steak sub which I cant actually review as I did not get the pb steak, instead the standard veggie pattie. I would not have ordered this as I tried it before and found it far too spicey. This may seem minor but I put a little note in asking for extra pickles please, which I did not get :( It was just a bit of a disappointment as any other time Ive asked ive got loads extra, sometimes in a box!!!! the last order even a wee note with a smiley :) which made my day. The service and quality kept me coming back but I wont be returning now. delivery service was spot on

I ordered 2 double chocolate cookies and got none. Waste of money.

Was disappointed in the food as one of the sandwiches was missing cheese and the other was toasted when it shouldn't have been.

I had ordered a turkey and ham salad but my order had no turkey and ham.

Great food, speedy delivery, friendly driver.

Its the little things that make the difference, I asked for extra pickles :) & got a wee note back with a :) made me smile. food was great, fast delivery and super friendly service

Nice subs ,friendly delivery driver

Def the best subway in belfast. Never disappoints

Food excellent as always. I ordered gravy which they no longer do and sent me extra hash browns and cookies. Now that's what I call good customer service 👌 we'll done guys.

Food didn’t arrive, I got fed up waiting and went to collect it

This is the second time we've ordered from this subway and the order has been delivered wrong. One sandwich was supposed to be just meat, cheese and sauce which was fine but they just sent two like this when the second one was supposed to be with different bread, sauce, salad and I paid for extra cheese. Both were supposed to be toasted and neither were. Very disappointing.

Took over 2 hours.Food soggy.Never again

Food was still hot and driver was very polite

Forgot to put the meat in my salad?

Missing drink, missing crisps and cookie and food was cold

Great experience from start to finisy

They didn't have a driver. I had to ask a friend to collect the food. It was cold when I got it

I don't know what commons brae Subway's vendetta is against sliced cheese and American cheese but every single time I ask for either of these options, I get no cheese instead. Literally every. Single. Time. Yet when I ask for the blended cheese option, I get it no problem. If you don't have the sliced or American cheese, it shouldn't be an option. It would be better to put the blended cheese on it if you don't have it rather than no cheese at all for goodness sake. Other than that, the subs generally arrive cold and are barely toasted.

For was cold, sub not made as ordered

Not toasted and no cheese or onions.

Despite asking for sandwich to not be toasted it has been toasted. I didn’t tick the box for it to be toasted and also left a note specifically asking for it not to be toasted as well yet a turkey and salad sandwich has arrived warm.

Must've ran out of tuna or something BC there was only the tiniest slither of it on my subway, couldn't even taste it so was basically eating a salad sub

Always forgetting simple main ingredients like cheese, it's happened 3-4 times now.

Ordered at 12.45 and arrived nearly two hours later

We ordered 2 foot long meals. The subs were nice however the drinks were missing. Disappointing. Could not find way to report missing items on app.

Food said delivered but never came??

Fella was by himself so was under pressure, management should help!

Stood for 10 mins while the staff ignored me!? I got bored and left hungry.

My fave lunch stop ... loads off choices built ur own sub .... staff friendly .... very clean .. can get quite busy at times

A couple of wrong things with order but still nice!

My wrap was cold and not toasted

Weather stupid hot today, but the guys still upbeat and chatty.. Sub dished out nice n quick with a smile!

Food thrown together and delivered out. 2 olives in a 6 inch sub. Paid for extra cheese in a veggie sub and there was hardly any cheese in it. In the notes asked for no lettuce. It arrived with lettuce so my son refused to touch it. Nachos were the biggest disappointment. Tiny amount of salsa in the corner, hardly any cheese (which was stuck to the cardboard and not on the nachos. 4 jalapeños.

NEVER AGAIN! ASKED FOR TOASTED SANDWICHE£2 BUT RECEIVED FREEZING COLD SANDWICHES OVER AN HOUR LATE! JUST EAT WOULDN’T HELP SO I LOST OUT OVER £20! ABYSMAL FOOD AND SERVICE

Food was fresh and warm. Quick delivery time and pleasant driver delivering. Makes a difference.

Got the drinks wrong and was missing an item that was ordered

Food was freezing and 1/2 the order was missed. Delivery driver didnt care either about the problem

Never again food was not fresh the salad was of colour

Amazing, delivered in about 7 minutes which was unreal, but they often deliver in about 10 :) always great service! Thank you.

Never been to this Subway before, but it is as good as all the rest

Ordered Italian Bmt on Italian bread but got someone else’s order. Delivery was fast but not much consolation

Food was perfectly made , staff even accommodated a request for extra pickles lol delivery driver was polite and friendly, super speedy too!

Ordered my food not to be toasted and it arrived toasted. I hate toasted bread

Driver pressed the apartment buzzer then stood waiting on me to come to him

My meal never come and I stand waiting down stairs for it and I would like my money paid back in full