Four Star Pizza Dundonald in Castlereagh

I remember back in the day when fourstar was your go to place for pizza, used to be the Beersbridge branch back then, it was delicious, todays Dundonald branch is a far cry from those days, I’ve gave them 2 chances now, I’ll definitely not be back 🤢 pizza was rotten, all ingredients fell of the base and the potato wedges weren’t fully cooked, the garlic pizza bread was ok but still no where near the standards that this shop used to be! Avoid!

I regularly order from this restaurant and always find their food to be the best of all Pizza places and have never had any issues with my order until this evening. Unfortunately, due to a technical issue with Just Eat, my order was put in for collection rather than takeaway. Upon not receiving my order I called the restaurant, explained the situation and was dealt with incredibly politely and professionally and my food was delivered as soon as could have been practicably expected. Highly recommended, thanks for resolving my issue so promptly!

Was in the Ulster Hospital and I've never had as beautiful as Four Star pizza in Dundonald, and the delivery service is amazing as they call you when there on their way to the Hospital 👍🏻👍🏻👍🏻👍🏻 Highly Recommend and with living in Newtownards I'd.even drive over to get a pizza as you get amazing value for your money......... If you like spicy food I recommend the hot sauce chilli base with double pepperoni or whatever your favourite topping is...... Thanks again Four Star Pizza's

Order came about 20 mins after i ordered it, and u could tell there was no effort put into that food. Was a big waste of money, £31 off it and the pizza was just grim. Didn’t even have a base. Normally like four star but i will never be ordering off here again as it’s a waste of money.

Did not receive our drinks, pizza was cold. Not good enough

Half of the pizza wasn’t cooked, so between two people we could only have half as it was undercooked

the delivery driver was amazing and polite. I can't remember his name but he had a man bun and looked like aquaman.

The "viking" delivery man was extremely polite and friendly. The food arrived piping hot and was delicious 😋! 10/10 never disappointed with 4 Star Dundonald 🌟 🤩

RIGHT! I HAVE JUST BEEN INSIDE THE DUNDONALD BRANCH AND I AM OUTRAGED, I ORDERED A LARGE PIZZA WITH THE HOUSE SPECIAL SAUCE NOT REALISING THE HOUSES SPECIAL SAUCE WAS THE HEAD CHEFS MAN MUCK! I’ll say it again! OUTRAGED! I thought house sauce was the same as the kebab shop that like brown weird stuff but instead I got the chefs babies all over my pizza, The fekking pizza look like it and done a 3 months climb and descent of Mount Everest (snow is white, so was my pizza) I WILL NOT BE BACK! Well maybe I’ll be back on a Friday night but never again on a god forsaken Monday! Thank you for listening God Bless. X

It's always quiet, but I think that's because they do more deliveries. But you can't beat there pizza's

Food was hot and tasty but yet again, paid for dips missing again

Great pizza. Great deals. Lovely staff

Great pizza every time and staff always so helpful. Delivery drivers are lovelly and deserve tips

5 stars for 4 Star Pizza Dundonald! Absolutely delicious Pepperoni pizza that the manager very kindly delivered to the Ulster Hospital to me and my Ambulance crew mate free of charge. Honestly so grateful for this kind gesture. Best night shift treat ever! 🍕 🍕 🍕

small pizza was sold and was for my son who could even bite threw it sadly disappointed, ordered 2 liters of Fanta as we where having a family dinner but was given 2 tins rang and was told it would be out asap, we had finished dinner and 50mins later they arrived. garlic bread was burnt and very disappointing. the other pizzas where lovely, shame about the rest

pizza was okay, was cold ish when arrived and i didn’t get my second dip

Paid for a dip and no dip with the order.

The pizza was so undercooked un eatable and freezing dough balls were burnt really disappointed as I get out of here quite a lot has put me off ordering again

Had to phone and they said it had already been delivered when it hadn’t.. then waited over an hour extra and the order was wrong

Very nice pizza and garlic bread but on top of my own order I also got someone else’s pizza. Tried calling but the line cut off after 2 or 3 rings. Worst part is it’s a chicken pizza and I’m vegetarian 😂

This was the worst smelling pizza I have ever had... Why does your pepperoni smell horrible? Was inedible due to the smell alone. I thought my pup had done her business in the house at first...

the pizzas where cold when they arrive

Found jalapeños on pizza box said pizza has it never ordered them on the pizza and found mushrooms waste of food honestly

Order was wrong, items missing etc

Food was cold and late no dip but we ordered it and the guy on the phone was rude

The young man that served me needs some customer service definitely wouldn't b back when your paying for food u expect good customer care

Order took 2.5 hours from time of payment. When it did arrive it was overdone and cold.

All good bar they put the wrong sauce on my pizza :( still ate it cause I was hungry

The order arrived we didn’t get a half n half or any sauce

dip is missing and freezing cold

First time ordering, delivery was 30 minutes over the estimated time, ordered twister fries which paid £4.50 for and barely got any in the box, missing dips, pizza not cut properly, very disappointing after waiting so long for the food!

The delivery guy got lost. Guy in store was helpful tbf, but when the food arrived it was really poor.

Asked for red peppers and was given green instead, just take it off the menu rather than let people order it. Also picked to get coke as a drink and was given Coke Zero..

Food came cold, none of them had there dips except the pizza. Very unhappy

Accidentally hit collection but guy on the phone sorted it. Pizza was great as always. Thanks guys!

20 minutes late and food still not arrived.. horrible

I ordered a build your own pizza with tuna as a topping. I got anchovies instead. I don’t like anchovies

Great pizza, very good deals - always worth checking the deals - and staff very friendly!

Excellent service today, helping me sort out my daughter's birthday order. Great team!

The pizza was cold and dry, like it had been sitting under heat lamp for a while before being collected, therefore was unable to eat

Ordered a delivery arrived 2 and a half hours late was told we would get some freebies for understanding. Order came missing parts of it and no freebies contact shop for driver to me contacted and missing otem arrives 1hr after pizzas and still no freebies plus the missing item was freezing and had to be put in bin ....disgraceful when you pay 26.50 for an order never again will i order from here

Now the 3rd time they just don’t give me my ordered dips! Not acceptable

Food - amazing, service - amazing…. Fella on shift done a great job…. Pizza was delicious!!

Went to four star in Dundonald and thr service was exceptional. Fella Stephen has such a great way with customers despite it being extremely busy. Food was absolutely too. I'll be back next week.

Food was ordered at 18.49 with a delivery time between 19.35-19.55 and still didn’t arrive untill 20.25 cold and inedible

Didn’t have something that I ordered but called and arranged a good alternative, very happy with the service.

Pizza was lovely, not the warmest and was 30 mins late but I understand yous were busy. I had paid for dips and didn't receive any.

Missing items on pizza no bacon or sausage. Fries was missing

Exceptionally helpful staff. Really appreciate it. Great food

The pizza was not only so amazing, the employee brought my pizza out to the car as it was ready and I hadn't popped back in for it. Stellar service!!⭐️

Great pizza and some fantastic meal deals

Was phoned by Four Star after ordering advising that tomatoes weren’t available as topping anymore for Cajun Chicken Delux pizza I ordered, offered another topping instead. I didn’t want another topping but I had ordered peppers as an additional so they comped that instead. Very happy with that and that they phoned me straight away to explain the situation. Order arrived right on time too.

i ordered white chocolate cookies instead of milk chocolate

The quality from this store has gone severely downhill recently. Quality of the staff is clearly lacking. After messing up our order, they then take another 45 mins to ‘fix’ the order and still mucked it up the second time! Gave up in the end.

Took nearly two hours for delivery when delivery came the food was freezing. Delivery driver then tried to tell me he didn't have any change with him and tried to walk away with my change. Ended up telling him to take the cold food with him and give me my money back

Not great, staff need a personality transplant, or find a new job that doesn't involve meeting & greeting people. Lol. Pizza's aren't great for the price they charge.

Where is my food ? Is my food order at 20 past 11 still not here and its now half12. Over 30 mins lates..

Our first delivery to our new house. I think we'll be regulars 👌

Extra dips we always pay for are missing

Absolutely amazing , my son had a pizza for his birthday and we ordered it from four star . Great food and service. The staff are so lovely and polite. Forgive me if I got their names wrong. Steve and Mike. Four star you have great staff.

Went here tonight for a lovely dinner after work. Staff were so kind and made amazing food. Definitely coming back!

Craving the brownie cookies and they did not dissapoint! The guy working too was very polite and cheerful for a man just starting a long shift thank you!

Customer member stephen was very helpful on the phone.

We're there number one customers only pizza place we get from

Great service and great delivery guy Steven he was super pleasant great to see someone sooo joyful , thank you Steven!

over an hour late not happy get given a time and it dosent arrive when expected got told net delivery in about 20min to when we should have got it

Great food, got on time, lovely people!

Really friendly service from Michael and Steven....Great pizza too

Food was cold and wrong drink arrived apart from that was OK

Steven was super today pizza was lovely thanks again ill call again so hopefully and friendly

Great staff and great pizza. Always a pleasure.

We believe best pizza in town. Even more so on Sundays. Fantastic chicken wings as well

Went to dundonald four star pizza today 3rd June 23 and the wee fella who served us was amazing. Very jolly, well mannered and extremely helpful, couldn't do enough for us. An absolute gem, four star should be very proud to have him. Would highly recommend, pizza was amazing as always.😁

Went in at lunch time today for the pizza deal the two guys were very friendly and had me sorted in no time even threw a few wings in 10/10 for service and food

Perfectly made pizza every time. Great staff. Cheers!

Called in store for a quick lunch. £6 for a medium with 3 toppings and a can, bargain! Great pizza and friendly staff, will 100% be back. 6/5

Tasty pizza and great deals, kids love it!

Ordered pizzas and cookies Sunday in store. 4 star service and food. Will be back.

Put tomato base on pizza instead of bbq and both tubs of ice cream ordered were wrong ( they ran out of the ones we ordered but we weren’t given the option to choose a backup)

Very good, fast delivery from delivery driver Stephen. Very pleased

I like good food, what else can I say really? It was nice, and the delivery drivers that I've had are all nice. In my last, the delivery driver, Steven, was very friendly and quick with the hand off. Cannot complain in any way.

Excellent, arrived much sooner than the predicted delivery times

Food was cold, ordered twister fries and got two portions of wedges

Called the restaurant, and I was told that they had tried to deliver the food. However, I did not hear a knock on the door. Although when it was delivered, the driver that was sent afterwards did seem like he tried to get here ASAP

They forgot to give me the dip o ordered but apart from that all good! Really good pizza!

Good food and pleasant delivery driver

Best pizza I've had from here in a while. Toppings were perfect and delivery was on time and driver friendly

Offer on Sunday is good and we ordered 2 x monster, one margarita and one 'Feed the Meater', plus 2 x garlic breads. I felt the margarita and the breads were dry and had no flavour and i might as well have eaten the box it came in, tbh. The meat pizza went down well, so the toppings must have helped. There are much tastier pizzas out there.

very upset with four star pizza in dundonald i ordered three mini pizza's and all three of us got food poisioning from it.

Delivery driver tried to walk away with my change then laughed when I asked for the change and also didn’t give me the correct change.

The delivery was actually wrong the first time, a pizza missing and wrong side, but the restaurant was super quick to rectify and send out the correct side and pizza. Pleased with the service. Food was delicious as usual.

Wrote on the note “With extra love please, one of us is not well.” Pizzas came with a note saying “Get well soon :(“ and it made our night. Food was great and delivery man was nice too. A REALLY SWEET EXPERIENCE, great food and very reliable. 10/5.

Oh dear, oh dear. How disappointed I was. My only quiet night of the week to watch the football, I decide to order a pizza for tea. Used “just eat” to ask four star in Dundonald to send me an inferno, dripping with toppings! I was ready for this. What came? A garlic flatbread from Asda down the road, sprinkled in salt and Parmesan dust. You’d get better dust in a pub. Called the restaurant and as polite the exchange was, he couldn’t understand why such a shoddy and unpleasantly presented pizza left the establishment. Where is the quality control? Been promised another one is on its way but who can I trust now. Sad all round despite what they say. Another ruined tea. Sad, two stars

The Cajun wedges were soggy and cinnamon flavoured. My brain was so confused. The cheesy garlic baguette was a spiritual experience. Incredible.

I ordered a sub, it was really burnt and there was hardly any filling at all, I’d say there was only a third of what filling there should have been. It was terrible quality. The Cooke’s were lovely, if only they put the same effort into their main meals.

Good late, then arrived with none of the dips, phoned for the dips to be sent, still waiting, food cold! Waste of money

Happy it was early on delivery. The food fresh and very much enjoyed. Will order again.

Pizza was just ok, i asked for thin crust and got the regular and the pepperoni was almost non existant

Always had a good meal from here

Asked for bbq base and got tomato base was not happy