Subway in North Down

Order took over an hour to be delivered when it came it was cold (I was able to see that the delivery driver had been sat in a car park for over 10 mins) I asked him to take the food back and it be remade as it was ice cold! Wont be ordering from here again, tried to contact subway Main Street and their telephone number was not recognised, extremely unprofessional!

Food pretty much chucked into the bag with no care, opened the bag to a complete mess, half the order missing aswell

Absolute worst subway and experience of my life. Had over a £40 order and they gave me 2 subs, both with barely any filling. Didn’t give me anything else I ordered, they tried to compensate with cookies which I didn’t order cos I don’t like. Stinkers

Food was cold and im literally just down the street

Cant give zero stars. Google said open to 6pm on Sunday, got there before 4pm and the doors were locked. No visible sign. FIX THE HOURS ON GOOGLE OR STAY OPEN TO THE RIGHT TIME!!

Both sandwiches were cold had to heat it up in the air fryer and there was no sweetcorn in one sandwich. Not very pleased

this is the fourth time ordering that the sandwichs were wrong and all sides were missing. I'm absolutely fed up with not just the Bangor branch but the Bloomfield one too. please sort this out as I have no way of getting refunded for missing items as part of a meal deal.

sandwich wasn't toasted and sauce wasn't added. very disappointing

Wasn't asked what I would like like in my sub and got alot off stuff in it I don't eat could have asked didn't speak a word loaded it out an send me on my way 10.49 lighter won't be back rotten

Ordered my food it arrived a lot earlier than expected but the order was completely wrong got half a sandwich not the sandwich I ordered though was missing my nachos and my half of sandwich is freezing cold.

Waited for about 25 minute's to get served and by the time I got to the counter I couldn't order what I wanted as they had no meatballs. This was at 1.45pm. Only one person on to make sandwiches and do the tills. The person who was behind the counter did the best they could and was very friendly but waiting 25 mins to get served and not being able to order what I went in for was a big let down.

It was freezing cold when it came

Absolutely terrible!!! Sandwiches burnt, forgot to add stuff to our sandwiches, WAYYY overcharged, TERRIBLE customer service!!! If 0 stars was an option I would choose it, worst experience of my life, my life was better before going here.

half my order was missing and what was there was absolutely freezing and also burnt, bread was literally charcoal, the fact that someone has thought that it is okay to send that out to someone is shocking, I'm sure they wouldn't hand that to you in store, anyway in the bin it went

Impressively quick delivery for such an early order, thanks! Asked for onions and got every onion they have in stock apparently! Nonetheless it was here in no time

Sandwhich wasn’t toasted when it was supposed to be :(

Did not get what was ordered and spend £18 on a piece of dry roll and cookies which is definitely not what I'd ordered waste of time never ordering again staff need retrained

Food was absolutely freezing and was 45 minutes late

my food hasn’t arrived but it’s said it’s been delivered and too enjoy my food, my friends order also was given wrong

the delivery was late and I received the wrong order

great got exactly what I asked for couldn't thankyou more

really tasty but caramelised onions were like skin on red onion not nice but overall very tasty

Really rude and poor customer service. Staff didn't know how to make what's on the menu?? Kids sub was no bigger than 2 inches! Plus overcharged!

I agree with the other negative comments, it is absolutely grim. They don't care what your order is they'll throw anything on the sandwiches.

Wrong order sent to me! I want a refund.

The food was lovely and fresh, and great price.

forgot my cookie and didn’t give my sauce

The place is very dirty, tables and chairs are not wiped, you have to clean the place yourself. There are often missing ingredients, which may be the staff's fault because they work slowly. The worst place I've ever eaten at. 😕

Nice location. Been here and few times and always enjoyed it.

My sandwich arrived cold looks like it was sitting for a while absolute disgrace and what makes it worse the sandwich wasn’t even cut and also stuck in beside cold drink which made the sandwich even colder

worst subway i've had in a long time

Food was freezing when delivered

Subs all squashed underneath the drinks which made the subs cold and 2 of drinks completely wrong and also 3 cookies missing

I was given the wrong drink but not a massive issue. Thank you

Missing items that were paid for. Toasted the bread when asked not to, put sauces on the plain ham when asked for none . The wrap was all over the place and falling out 👎🏻

Didn't enjoy the food, it didn't taste fresh

Didn’t include one of the sides. The second time in a row this has happened

So poor! By the time it arrived sides where cold. Ordered a hash brown and nacho chicken side with dips instead got no dips and two hash brown (I think they were they were completely inedable) other sub looks like it was dragged though a hedge. The only thing that was correct was the pepsi which I was surprised that they got that right! Absolutely avoid! There are several better ones in the area! And I will not ever give this one any trade again!

Completely wrong order! I’ve been sent a pick-up order including a paper cup!

Absolutely horrified at this delivery. Arrived, delivery driver didn't wait just left it at front door. Was very shifty walking away which was caught on ring doorbell. Tamper seal broken, items missing. Sandwich had been unwrapped and rewrapped, obvs by delivery driver. Food was freezing. I wouldn't eat any of it as the seal was broken. Tried to contact restaurant. Number invalid. Do not order from here. The thought that someone has touched your food is vile!!!

never got our food as the delivery driver would not drive 1 mile to the correct address. we spent 21 pound on food we never recieved.

The price for everything was amazing, delivery service was also excellent.

Good but only received 1 cookie rather than the 2 ordered.

I ordered Dorito nachos and only got a packet of Dorito crisps in my order it said it was nachos this isn’t what I recieved

Missing most of the order. Not able to call shop as number doesn't work. Also sandwich had stuff in that I didn't order.

Wrap wasn't toasted as requested, and they had randomly put cheese on my tuna sub. Just wondering if they actually READ the orders or just make them up as they go. Absolutely incredible.

Incorrect order. Came without cheese.

I came in with my partner for some lunch and was served by a lovely young girl named Talia, she was so welcoming and friendly, taught us all the Subway history behind the Italian BMT which was very interesting, made it seem like she was very passionate about it which was lovely to see! She also told me about allllll the cheeses as I wasn’t sure which one to have! Overall she was so lovely, friendly, and welcoming, and we left with huge smiles on our faces! Best Subway experience ever! :))

Those so called chicken things are not made from food of any description

Forgot to toast my sandwich and forgot to add cheese to it

The 2 subs were in the bag but the hash browns & juice weren’t. And the number of cookies sent was incorrect.

Went in Sunday morning with my kids just for some snacks (cheesy bites and a cheese sub). The employee (which I forgot to catch the name of) was incredible. Happy to oblige with my silly orders. We left to explore Bangor, and realised my oldest had left their hat and bag in the bathroom when the used it. At this point staff had changed over, but the original employee came out and noticed me saying he'd kept the items safe in the event we came back. This man went above and beyond and I could only show so much gratitude as a father. Man is a legend. Give him a raise or at least some appreciation for one epic dude.

Delivery person knocked on door instead of doorbell causing less noise so my dogs didn’t bark 👍

Driver rude, prefer Gransha branch but they weren't delivering 😥

Amazing staff. It was so nice, and the staff spent extra time making my granny a tuna sandwich the way she liked it (tuna not toasted with the bread) wish I could give 6 stars 😁

My sandwich is missing an item that I paid extra for. My large portion of wedges is tiny. Very unhappy

Sent the wrong thing, and it was slapped together and falling apart when it arrived.

delivery guy is such a legend, give him a raise

My £15 Order did not come nor is the telephone number working for the shop no way of contact the driver very disappointed and won't using the app again 😔

Order was wrong- wrong bread- no cheese- not toasted and no bacon which I paid extra for.

Asked and paid for extra cheese…no cheese on sub at all. Asked for pickles…no pickles.

Woman packing up the sandwiches was extremely rude to all customers I saw her serve, no hellos, now thank yous no pleases or anything at all. Not even any eye contact. Some questions about what could be put on the sandwich which would be met with silence. Also extras on the sandwhich were denied completely? Asked for a bit of sauce and was met with no as a very blunt answer, but it could be given to me in a pot instead?? Makes no sense. Also rude to her co worker in front of customers, who was clearly a new start.

Yet again, the sandwich was toasted when I selected not toasted in the options and even added a note to say "NOT TOASTED" on the order. I will be seeking full refund

The staff are so cute lol didn’t have any cheesey bites and gave me mini hash browns instead with a wee note 😅 made my day lol Thank you all so much ^_^

I didn’t receive my full order, items missing

Food arrived late, ice cold, bread stale, chicken and cheese sides both cold

over 20 minutes late, food ended up cold

Could put more meat and salad into the subway I bought for 5 people and wasn't enough meat and salad in em could improve abit better other than that was fine

Easy to order and driver was really nice

What arrived was gorgeous. It's just they left out my nacho bites and sent a sweetened drink I'm allergic to instead of the sugary one I ordered.

Absolute joke. No crisps, no drinks, no cheese and no cookies.

A cool spot to have something to eat the only let down was there was screaming kids in the store at the time I visited the store

Forgot a side and there’s hardly any filling in it and it’s just dripping with sauce

Didn't receive what I ordered like at all got drink

Received the order but it is missing the Tropicana Orange Juice, the packet of Walkers Cheese & Onion crisps and the double chocolate chip cookie (as part of the meal deal). I tried calling the restaurant there on the tel number detailed on the receipt but the number rang a few times and then was cut off. Can you please deliver the missing items?

Received the wrong drink and the plant-based steak wasn't heated as requested ☹️

Absolutely disgusting. I was in the queue waiting to place an order and I heard two women scream infront of me. I looked and there was a mouse running across the food. Absolutely disgusting.

Cold, wasn’t able to eat at all, had to throw it way. Never had worst sub in my life

I ordered a toasted wrap with chicken, bacon, lettuce, tomato with chipotle sauce. What they gave me was a chicken, onion, pepper and lettuce wrap with no sauce. Not toasted either. Nothing like what I ordered...

The food was cold when it arrivec

The turkey was magnificent! The flavours of the juice of the beast were watering my mouth. And the vegetables are so fresh you could shower in the press of them. 10/10 recommend this restaurant! WOW

Food was great but sandwich’s weren’t toasted and no cheese. Not the first time

Forgot cheese on a steak and cheese melt

1 part of order missing. Other 2 were incorrect. Store doesn't have a phone number to be contacted on.

Sandwich wasn’t toasted ordered crisps too with the meal deal they didn’t come very unsatisfactory

food was freezing when it came.

Food was cold and stale. Was collected within 15 min, have no idea how it became so cold so quick. Would recommend to avoid like the plague

Meals deals didn’t come with sides or drinks and it was freezing cold ,waste of money

Food was good but my drink was never delivered

Awful gross stale sandwiches that were falling apart and hardened nachos!!!

Food was freezing and tasteless when it arrived

Tuna sub toasted for the second time when it wasn't meant to be. No valid phone number to ring for another one. Didn't ring doorbell as per instructions, food left sitting at the door

Both sandwiches weren’t toasted and had no cheese.

Really good customer service 11/10

Perfect customer service amazing

the breads hard but alert from that it was good

Could of kept the drinks separate to the actual food, so now it’s mashed and partially cold

wrong order 3rd time in a row. the subway on main street is the worst

Order my food and half the order didn't come!!!! Always happens with just eat don't see why they don't check the order and make sure the items are there

The cookie was completely melted and the doritoes were cold and hard. Will not order from here again