Based on 39 opinions finded in 3 websites
Based on 39 opinions finded in 3 websites
Nº 1049 in 1129 in Fife
Opinions
Delivery time was changed over 5 times and was over an hour wait
Lyndsey . 2024-12-06
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both had items missing and items from the others order. half a box in one with other the more normal amount. real dissappintment as usually excellent quality and service.
Angela . 2024-12-05
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I ordered the churro with the caramel sauce and I got an empty sauce container
Lacey . 2024-11-29
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Food was fine. Delivery driver was rude and arrogant
Emma . 2024-11-19
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Fast, fresh, arrived within 30mins, done the job!
K . 2024-11-09
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First time using Subway on just eat , got a lovely note and a free cookie because it was my first order. Food arrived early and was good quality
Louise . 2024-11-01
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had it delivered by foot food stone cold poor quality product never again
Tony . 2024-10-24
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could have had a bit more cheese but everything else was delicious. would definitely get again!
Kaedyn . 2024-10-18
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I’m not one for leaving reviews but this place is an actual joke. I’ve tried it a couple of times but reached my limit and will never order from here again. I think I’ve only had one order be right through all the orders I’ve made. They are always missing items. Usually can get it refunded by just eat but last time didn’t get anything refunded because we were supposed to take pics of the missing stuff. Make that make sense? I understand it’s not subways fault about the refund thing but it’s certainly their fault that our items weren’t there to begin with. Also found a staple in my sub once which really put me off it. God knows why I went back that last time. Subway need to close this branch off because they are most likely putting themselves or just eat into debt
Arcticfox 901 . 2024-10-17
MORE AT Google
Always forgetting something. It’s an absolute joke. Supposed to have had chicken tikka in a salad and it’s not there. Didn’t get juice or crisps with the create your own deal
Charlene . 2024-10-15
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Wish the staff would look properly at orders. My sub was not toasted and it was a steak and cheese so wasn’t enjoyable when it’s cold
Barry . 2024-08-29
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baguette was stale and rock hard. tried to call subway but kept saying phone number was invalid. there was ingredients missing from fillings and I had no way to get it fixed out
Tracy . 2024-08-05
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There is jalapeños and my sub and it said that it didn’t have it unhappy
Cameron . 2024-07-29
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Hash browns were like eating powder and were cold
Jinty . 2024-07-28
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waited over 2 hours for delivery
Sandra . 2024-07-13
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Food was cold, was all chucked into boxed, food was disgusting
Lauren . 2024-07-12
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ordered hot sides and a sub and I think they made up my order and then waited for a driver as all was stone cold. didn't enjoy at all and more that half went in the bin.
darren . 2024-07-07
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Given the wrong food, salad on subs even when requested not to be, or just not asked for at all.
Sarah . 2024-06-21
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Hardly any salad for the price I paid
Claire . 2024-06-19
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Terrible delivery from here today food was cold, order was wrong and took over an hour and a half to be delivered, will not order from this Subway again. Really disappointed and let down.
Kirsty . 2024-06-14
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Wrong sub ordered a Philly steak and got a chicken and bacon
Lennox . 2024-06-13
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Hardly anything on them and missing cheese on 2 subs.
Chloe . 2024-05-24
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Didn’t receive my pepperoni slice or my dip with the bites I ordered 2 extra dips and they came but my dip with bites never. Also the meatballs were cold and the Tomato meatball sauce was very runny! I’m not happy at all with this order!
Scott . 2024-05-06
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Food never even arrived, would love an explanation but phone number listed doesn’t seem to work.
Amy . 2024-05-06
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never received my delivery at all
MR . 2024-05-01
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Ordered a delivery meat salad as part of the order but there was no meats in the salad
Wendy . 2024-04-24
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driver stopped other location for 25 minits
hayden . 2024-04-22
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Food took ages to finally arrive when it did it was freezing & disgusting never again this is the 2nd order from just eat that has arrived cold !!!!
Claire . 2024-04-08
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BEST subway salad i’ve ever had, 1000/10 done every request asked and a very generous portion! perfect amount of everything. thank you very much team!!
Kirstin . 2024-04-02
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food was cold not even toasted when a wanted it tosted rotten food
Mcauley . 2024-03-31
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Food arrived over 1.5hrs late. With courier waiting over an hour in store and estimate delivery time continuously changing. Filling had gone cold and bread rock hard probably due to lying under a hotplate for that length of time. No way to contact store as number invalid. Terrible service and food equally as bad. Will never order again.
Pamela . 2024-03-30
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Cold, missing 1 foot long sub how they have done that beats me. No hash browns and pigs in blankets. To top it all no contact number to call take away so beware when you order and check it on the door step or you will be duped also with missing item as looks like I have.
David . 2024-03-29
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Food cold and missing one foot long item I mean how do you get it so wrong. No number to call take away so beware when you order and check it on the door step or you will be duped as well
David (Steely) . 2024-03-29
MORE AT Google
Why is it not cut in half like every other subway? Are you guys no allowed knifes or something😂 Also my sauce was missing 🤔
Jamie . 2024-03-28
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Fast and friendly delivery driver. Food was great as always.
Colin . 2024-03-18
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Always love a subway, great amount good
Daniel . 2024-03-05
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ordered over an hour ago was only a cookie a footlong and nacho chicken bites took ages to Come
aidan . 2024-02-14
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Food didn't arrive got a message to say it was left at reception but its not there
Ashley . 2024-02-13
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food was on time and fresh but not what i ordered (i was given sweetcorn i didnt order and couldn't taste the sweet onion sauce i ordered)
Callan . 2024-02-02
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My order didn’t arrive! Said delivered but definitely hadn’t been delivered to me!
M . 2024-01-29
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Items missing, Can’t understand why items can’t be ticked off the receipt to ensure everything is sent to the customer
Lauren . 2024-01-28
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Food was good, missing the onion but otherwise tasty
Katie . 2024-01-28
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I paid extra for double meat which I didn’t receive and one salad had no cheese, despite paying for double cheese.
Claire . 2024-01-28
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Order made at 1pm wasn’t delivered until 240pm toasted sandwich rock solid really late inedible waste of money
Claire . 2024-01-28
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bacon was full of fat very disappointed will not be ordering again
Colin . 2024-01-25
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Chicken tikka sub has nothing in it and the pigs and blankets are ruined
Cameron . 2024-01-25
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I have never once had the correct order sent to me from this subway but every other one is fine
Kevin . 2024-01-23
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Waited 2 hours for n delivery,food was absolutely disgusting!!
Kimberley . 2024-01-14
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Whoever made my wrap I love you!
Leonie . 2024-01-13
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supposed to have been delivered by time , then extended, then was over an hour late tried to phone shop but they had turned phone off . ridiculous
Tim . 2023-12-29
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Waited 1-2h for food had to walk down to get it then was laughed at by the worker and was completely rude worst’s worker every and nexts get a better knife
Echo xbox Gaming . 2023-12-29
MORE AT Google
Footlong didn’t come with majority of the toppings I ordered, no sauces or seasoning for the wedges and also didn’t receive cookies, waste of money!
Keir . 2023-12-27
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Shocking , come wrong and I was disgusted with what I received for the money spent .
Scott . 2023-12-26
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Our order was marked as delivered but never turned up
Mark . 2023-12-25
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Missing half an order, sandwich lacked filling,tomato sauce all over bag when we didn’t even have tomato sauce.
Joshua . 2023-12-21
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Terrible service don't know how to make a sub and they have no way of contacting them so if they mess your order you can't phone them to sort it out, comeplely messed my order up and in now £25 down
Rhyes . 2023-12-20
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Our food came cold and incorrect
Lacey . 2023-12-16
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Food arrived COLD even though the resaurant is minutes away. To ice the cake the subs weren't even toasted even though it CLEARLY says toasted onthe order. Never returning. Avoid
Laura . 2023-12-13
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Items missing from a meal deal. Cheesy bites 12 piece missing completely no juice with meal deal and no crisps. Not happy!!!
David . 2023-12-12
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Worst subway I have had, bread tasted stale couldn’t actually bite into it, disappointed as usually it’s great from here
aimee . 2023-12-12
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I ordered online at 12.25, the estimated delivery time was changed twice and didn't arrive until 13.55. Both orders of wedges were raw and not edible. All subs were brick hard from being over toasted and hardly edible. Really disappointed, a complete waste of money 😡
Lisa McKenzie . 2023-12-10
MORE AT Google
Delivery time kept changing. Well over an hour late. Freezing cold and stale. Half items on the sandwich missing. First and last order from here. No number to speak to them directly?
kirstie . 2023-12-09
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this item has said it’s been delivered when it hasn’t
Aaron . 2023-12-09
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Just the job to get rid of the hunger
Ray C . 2023-12-03
MORE AT Google
Very badly prepared food after a long wait. Disappointed ☹️ as usually a great place to collect food.
David . 2023-12-03
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The food that I got was absolutely amazing and definitely would be ordering from you again. X
katie . 2023-11-25
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No bacon lettuce cucumber on as requested and paid for
Michelle . 2023-11-20
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Staff seemed like they didn’t have a clue what they were doing. Food was terrible because the bread was all hard, probably because they don’t have a proper toaster like most of the Subway shops have. Won’t be back.
Dionne Brady . 2023-11-20
MORE AT Google
Terrible, food came cold and wrong order
Jodie . 2023-11-11
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Order was a joke loads of stuff missing, trying to get in contact with them and no answer £15 wasted
Gemma . 2023-11-09
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Missing whole meal deal and both other meal deals were wrong and missing our cookies Tried to phone but the number is incorrect so had to got to the store with the incorrect items to sort it out Store was apologetic and was quick to fix mistakes and I could clearly see that they were training new staff it is understandable as I work in food industry myself but isn't the first time that this has happed either
Douglas . 2023-11-06
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Subs all cold, missing items and very delayed delivery
Dani . 2023-11-03
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Didn't get what I asked for sent photo on on email as proof ! Last time I order food was rushed !
Kerryann . 2023-11-03
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Only ordered here because Dunfermline ones not taking orders and not sure I'd order here again No lettuce in any of the subs and a bowl of meatballs missing
naria . 2023-10-28
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Wrong order left on doorstep by driver. Received a baynes order not a subway!
Dean . 2023-10-20
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The foot longs weren’t toasted so the cheese hadn’t been melted which was rather disappointing
M . 2023-10-19
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Delivered too early for my lunchtime and missing drink.
Angela . 2023-10-12
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Waited 1hr 30 minutes and got cold solid gardening meatballs in sandwich won't be using subway again
Pauline . 2023-10-07
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Stuck a cold bottle of water in a box of hash browns and made them freezing. Nothing toasted when I asked and the nachos were soft like bread. Horrible quality.
Carly . 2023-10-07
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Food was good but items missing from order was not brought up with resteraunt
Alex . 2023-10-06
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Most Meatballs were hard and inedible
Greig . 2023-10-05
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Says it’s delivered but still not here
Anais . 2023-10-04
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Food tastes fine but would be better if they didn’t put the cold bottles of juice in beside the food, it just made the wrappings wet and made the food cold.
Chloe . 2023-10-03
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Portions were very small. Certainly not worth £19….
Debby . 2023-09-29
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Food missing and the items that did turn up were wrong and quite frankly disgusting
Margaret . 2023-09-28
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Wrong food delivered no phone number to contact them don't recommend
MR . 2023-09-28
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Waited 1 hour 45 mins for Luke warm food.
Andrew . 2023-09-13
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Was given a completely different order, tried to contact the shop, but number doesn’t exist.
Cameron . 2023-09-02
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I don't normally write reviews, but I've been trying take away vegan meat alternatives recently. I have to say the cheese steak alternative was shockingly good. The texture was spot on. Are you sure you gave me the kid on stuff? Very good
Lee . 2023-08-26
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Then bread was soggy, I couldn’t eat it and it soaked all over the cookies.
Demi . 2023-08-24
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Missing 4 items out of the order. Absolute joke
Derri . 2023-08-15
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I asked for a chicken and bacon salad the woman gave me 1 tiny bit bacon so asked for more she put a half of another slice of bacon and charged me extra for it never again will I go to this subways others put more in without charging extra never mind a half slice of bacon
Margaret Borrowdale . 2023-08-01
MORE AT Google
Never received my juice cookie and crisps with meal deal and all good delivered was stone cold. Will definitely never be using this place again. Avoid if you don't want to be disappointed!!!!
lee . 2023-07-29
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Terrible service. An item was missing from the order and one item was incorrect. Called the store and they are so unhelpful and claimed they had sent everything. Guess they’re trying to say we were lying, I’ve better things to do than make up stories about missing items. Shocking store.
Liam . 2023-07-22
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asked for cheese but got none :(
jessica . 2023-07-19
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Had brown's missing from order
Paula . 2023-07-15
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Ordered new sub melts for delivery but quality of items delivered was not very good.... Ordered meatless philly sub but no cheese and unsure if it was meatless.....
Nichola . 2023-07-12
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The food arrived cold. The cold drinks straight from fridge had been placed on top of the foot longs chilling them. I had asked for toasted. They had not been properly toasted at all. The lettuce was completely limp. The side wedges looked like the bottom of the barrel and just what was left over was put in box. My own side was cold. Not impressed at all for £30.
Hilary . 2023-07-09
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Got someone else’s collection order delivered, driver left food on the doorstep so was gone before we could tell them. Phone number for the shop doesn’t work so wasn’t able to contact anyone to have the problem resolved. No one contacted me regarding the mistake or sent correct order
Siobhan . 2023-07-09
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Salad was absolutely pathetic. I normally order from Kirkcaldy and the salad is packed into a plastic bowl, it came from here in a box and was a pathetic side salad. Ordered a box of cookies they came individually wrapped in plastic and not soft or warm. I would have thought all stores operated the same. Won’t be ordering from Cowdenbeath again.
megan . 2023-07-02
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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20 Opinions
Asked for small chips and curry sauce. Was not asked if they were to be separated. Didn’t get asked if I wanted salt and vinegar. Or the sauce on the side . They did what they wanted and was disgusting. Have kept my order and will demand a refund. Do not go here . Uhhh
40 Opinions
Placed an order online at 5.30pm on a Sunday night, but by about 6.30pm it hadn't been delivered so phoned them. Was told that they were really busy and the delivery driver had just left, yeh right. By 7.20pm it still hadn't arrived, so I phoned back, and was told it was still out for delivery!! Anyway I cancelled the order, if it was actually out for delivery it would have been sitting for almost an hour, why would I want hours old cold food. Complained online and after a week got a reply from them, that they would refund my order and if I texted the owner? for my next meal I'd get a free £25 order, how generous I thought. So on Friday night I texted the number they gave me with all my details, but no reply after an hour. So I re-texted to ask what was happening, but still no reply!! So stuff them, I drove 6 miles to Glenrothes and ordered some food from the next closest takeaway. Anyway I have no idea if this place still cooks food as I've never managed to get any lately. This is the only takeaway in the Ladybank area, which is what they seem to rely on, worst service I've ever had. Needless to say, I'll never be back.