Based on 507 opinions finded in 2 websites
Based on 507 opinions finded in 2 websites
Nº 100 in 277 in East Ayrshire
Nº 2 of 10 Pizza & Pasta in East Ayrshire
Opinions
Love the fish supper in here, my husband enjoys the sausage supper as you get 2 big sausages in the supper
june586 . 2020-03-10
MORE AT TripAdvisor
This chip shop is always busy .Love the fish supper from here 2 big pieces of fish and my husband loves the sausage supper as he gets 2 big sausages
june586 . 2019-11-06
MORE AT TripAdvisor
Best Fish Supper Ever in fact far too much for one person when you see the size of the pieces of fish
june586 . 2019-06-05
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My sister and i bought our chippy one from in here and was surprised at the size of the fish - one supper would have fed the both of us
june586 . 2018-11-07
MORE AT TripAdvisor
Great food and actual fish in the fish supper if delivery was quicker would be a five star
nicki . 2017-05-10
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bun not toasted on inside for the second time
Mark . 2017-01-31
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Waited nearly 2 hours 4 delivery :( ! Food was poor and no apology from staff. Awful. Will not use again.
Gemma . 2017-01-29
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Waited nearly 2 hours 4 delivery :( ! Food was poor and no apology from staff. Awful. Will not use again.
Gemma . 2017-01-27
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Adding 50 minutes to delivery on top of 45 minutes it totally unacceptable
PETER . 2017-01-25
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Adding 50 minutes to delivery on top of 45 minutes it totally unacceptable
PETER . 2017-01-24
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Food was really good and hot. Delivery was on time.
Allison . 2017-01-20
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Food was really good and hot. Delivery was on time.
Allison . 2017-01-19
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I have to say I was disappointed with our food. We live quite close to The Wellbeck so decided to order our food and walk round to get it. As we chose pizza I thought this would save us some time. When order was taken was advised it would be ready at 7.15, 30 mins after ordering. We headed round to collect for this time but order wasn't even prepared by then and had to wait just under another 30mins in the shop itself. Seems a bit pointless ordering online when you still need to wait an hour... If i hadn't already paid online I would have politely asked to cancel my order. So an hour after initially placing our order we were home with two pizzas and a small bag of chips. Chips were good and one pizza was ok but the other was rock hard! Im not sure if it had been over cooked but it was solid and just ruined the whole thing. I def wont be ordering from here again.
Gemma . 2017-01-16
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I have to say I was disappointed with our food. We live quite close to The Wellbeck so decided to order our food and walk round to get it. As we chose pizza I thought this would save us some time. When order was taken was advised it would be ready at 7.15, 30 mins after ordering. We headed round to collect for this time but order wasn't even prepared by then and had to wait just under another 30mins in the shop itself. Seems a bit pointless ordering online when you still need to wait an hour... If i hadn't already paid online I would have politely asked to cancel my order. So an hour after initially placing our order we were home with two pizzas and a small bag of chips. Chips were good and one pizza was ok but the other was rock hard! Im not sure if it had been over cooked but it was solid and just ruined the whole thing. I def wont be ordering from here again.
Gemma . 2017-01-15
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Never got one of our main meals delivered with the rest, the had to wait another hour and a half for the meal to be delivered. Won't be ordering again!
Lisa . 2017-01-07
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Never got one of our main meals delivered with the rest, the had to wait another hour and a half for the meal to be delivered. Won't be ordering again!
Lisa . 2017-01-07
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Ordered food at 20:25, the delivery time was supposed to be 21:30. The food arrived at 22:45. The food was delicious when it arrived, but part of the order was missing. I will not be ordering from here again.
Robert . 2017-01-05
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Food was warm and delicious as usual but it took over 2 hours to arrive from ordering.
KYLE . 2017-01-02
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Took over 2 hours for my order to travel less than a mile on a Monday night??! Can't be that busy surely?
Alec . 2017-01-02
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hardly any chips.. our order was wrong
Kirstie . 2017-01-02
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Ordered food at 20:25, the delivery time was supposed to be 21:30. The food arrived at 22:45. The food was delicious when it arrived, but part of the order was missing. I will not be ordering from here again.
Robert . 2017-01-02
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Took over 2 hours for my order to travel less than a mile on a Monday night??! Can't be that busy surely?
Alec . 2017-01-02
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Food was warm and delicious as usual but it took over 2 hours to arrive from ordering.
KYLE . 2017-01-02
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hardly any chips.. our order was wrong
Kirstie . 2017-01-02
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Every time I order from here it takes at least 2 hours! 2 hours for a couple of sausage suppers is ridiculous. When I call to ask where my order is there is always a rude staff member on the other end!!!
Clare . 2017-01-02
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Delivery never arrived and I have been charged
Amanda . 2017-01-02
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Waited nearly 2 hours on delivery phoned up to enquire where it was to get the most unhelpful member of staff ever and they also supplied the wrong pizzas even after us phoning up and stating cheese pizza only they gave us onion definitely will not be recommending well beck
Wilma . 2016-12-28
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Absolutely shocking delivery time 2 and half hours to deliver 1 supper!! This is the second time this has happend
Lauren . 2016-12-27
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It was very busy but a 2 and half hour weight was poor. If I'd known I'd not have ordered and went elsewhere. The fish supper as always was great but the burger meal was wrong and very poor. Be honest about the weight time and give your loyal customers at information up front.
Ms . 2016-12-27
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Over 2 hour wait, food was soggy.. phoned to query where order was and staff were rude 😡
Leona . 2016-12-24
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2 hours later and my order still hasnt arrived and it says delieved shocking wont be ordering again
William . 2016-12-22
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Ordered at 7.10pm and delivered at 9pm Food was cold and unappetising
Jeanette . 2016-12-20
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1 hour and 40mins I waited for my meal since it was place called the restaurant and got told it's on its way and the excuses followed. it's not the customers fault they had a backlog of orders. Feel as If I should get delivery charge back
Laura . 2016-12-20
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Hour and a half. Food was frozen cold on delivery. Manager even suggested I walk down and collect my refund myself. So many regrets.
Ryan . 2016-12-20
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Terrible 2 hours for delivery despite the app daying it had been delivered an hour earlier and food was stone cold!!!
W . 2016-12-20
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Ordered at 7.15 and my food still isn't here phoned to be told it would be 20 mins, 1 hour later still not here phone again to be told it was on its way even tho I hadnt even gave him my address I stated this to him to be told well I'm asking you now!! Never had a problem before but this is a joke...I'm hangry!!
Alana . 2016-12-20
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Ordered the mac and cheese and it was the worst iv ever had! Was like plastic and had no cheese flavour at all! Everything else was fine
Lauren . 2016-12-19
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Wouldn't let me leave 0 stars so I am being generous with 1 star, ordered chips and curry sauce to get delivered and received it and curry was that much watery that it leaked out of tub and soaked the wrapper that much it turned from white to green and no curry was left in tub with chips called up to complain and the person on the phone had no idea what to do asked me on the phone what does he want me to do I said send me out a new one and it's not what I ordered he refused to do that won't be back there
Alexander . 2016-12-18
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Chips were different tonight not as good
Tricia . 2016-12-15
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Waited 2 hours for order- wouldn't even give it 1 star!
GAIL . 2016-12-10
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Took over 2 and a half hours to deliver! An hour later than stated on just eat "delivered time". Phoned after 2 hours and was told it would be here within 15 mins it then arrived 40 mins later. Good food but delivery really lets it down
Abbey . 2016-12-09
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Nice and fresh chips also really warm. Exellent service Fish was lovely.
Moira . 2016-12-03
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Waited 2 hours for the food,then when I phoned to see where it was I didn't receive a clear answer very poor on service
Steven . 2016-12-03
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This isn't a proper review as I'm still waiting for my order!!!!!!! Over 2 hours from ordering!!!! How just eat can ask me to review my order when I've just been on a live chat with them concerning my awful experience is beyond me!!!!
Terri . 2016-12-03
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Order two lots of scampi got a phone call to say they only had 1 ready agreed to chicken nuggets instead of 1 lot of scampi looked and the chicken nuggets are 90p cheaper and no offer to credit the amount back if all that wasn't bad enough it arrived cold not happy won't be returning
Jillian . 2016-12-01
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Not well cooked. Watery curry and undercooked special fish that had big batter pieces stuck to it
Amanda . 2016-11-10
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Exactly what I asked for. Fresh, delicious and no soggy and horrible like other places
Pamela . 2016-11-03
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Took over hour and a half to arrive, about half an hour after the delivery time which was already put back twenty minutes after ordering, no explanation why or apology from the delivery driver or such. Could have literally walked there, ordered it in person and walked back quicker. Shame as the food was good and haven't had any problems previously. Hopefully just a one off, but still a little disappointing on this occasion.
Chris . 2016-11-03
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The best pizzas in the whole of kilmarnock, delivery is always fast and kept warm in the delivery bags.
Jennifer . 2016-10-28
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Fish is really good from here would Defo recommend 👍
Campbell . 2016-10-26
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usually a really good chippy but this time the chips were undercooked and the bottle of red cola was flat because it was out of date with the year scrapped off....not good! 2 stars
Steven . 2016-10-17
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We have used this restaurant pretty much every week for the last couple of years and I've always been quick to recommend to others. Tonight however was a different experience altogether!....and not in a good way! The food quality was still good but the delivery time was horrific (2hours) and the customer service when phoning the shop was worse! I was blatantly lied to regarding the progress of my order and that person on the phone was down right rude. Not sure I'll be using the place again. But on a last positive note the delivery driver is a great guy and not to be blamed in the slightest!!
Terri . 2016-10-08
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The pizza was average. We usually order fish and chips, which is excellent from here.
Heather . 2016-10-06
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king rib was greasy and wouldn't say cooked sloppy and batter was soft!! Just not good tonight Defo won't order King rib again. This place is great so hope it's just a 1 off and next time it's fab as usual
Campbell . 2016-10-04
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Fab as always 👍!! Tried the pizza was so good would Defo reccomend this place
Campbell . 2016-09-20
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Excellent food as always, would highly recommend!
Michael . 2016-09-19
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Never read my note!!! So didn't get salt vinegar and tomato sauce on meal. apart from that no complaints there food is fab
Campbell . 2016-09-19
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Best chippie I've had in Kilmarnock by a mile
Jason . 2016-09-18
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Fish was excellent!!! Best chippy in town
Campbell . 2016-09-17
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you get a real large fish supper , was beautiful and worth the money !! Lasanga ..excuse spelling ,,, was a bit salty and although nice I think the price is a bit steep for what you get nearly £6 and no chips with it felt a bit robbed ,,, but other than that would defo recommend and use again !!
Ms . 2016-09-13
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hot when received, tasty and delicious
Elizabeth . 2016-09-11
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hot when received, tasty and delicious
Elizabeth . 2016-09-11
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Waited 2 hours for delivery and when I phoned to see where the order was the person on the phone was extremely rude. Won't be going here again. Don't waste your time
Emma . 2016-09-10
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Food was amazing and the delivery driver you very friendly and polite, was shocked to see how big the fritters are I ordered a portion as I thought they would be small like other shops defo not and was freshly backed. Great work guys keep it up. 🤓
Ruth . 2016-09-09
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Food was great. Delivered 20 mins before delivery time
Mcnamara . 2016-09-09
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Delicious lasagne. I will certainly order this delivery again.
G . 2016-09-03
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The best fish supper around, always fresh and crispy, not greasy, chips are great too. Was delivered quicker than expected aswell.
Donald . 2016-08-31
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Good food!! Fast delivery. Would recommend 👍
Campbell . 2016-08-31
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Best mac n cheese in Killie by far!
Lorraine . 2016-08-28
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enjoyable, delicious, and delivered before the estimated time
Elizabeth . 2016-08-24
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Waited a bit too long but food was good
Abbie . 2016-08-23
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Food has always been good. Ordered my daughter the kids meal which states online sausage, nugget and chips. When phoned up to question this was told it doesn't incline nuggets but is sausage nuggets. This is not clear on the website. Staff were rude on the phone and didn't seem to care
Lynsey . 2016-08-18
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this was a brilliant way to get something to eat when we had been working hard all day at allotment and redecorating the house all the while getting a wall built at the back of the house too. Thank goodness for the well beck you did good guys and gals. You saved me having to cook that night
Kate . 2016-08-15
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Really good and tasty im in hospital bed rest because of a broken back and they still delivered right up to the ward which most places wont do 10/10 for delivery an quality
Daniel . 2016-08-15
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First iv ordered from here and I'll be returning again. Food hot & delicious. Ordered at 19:20 estimated deliuvery was 20:05, it arrived at 19:40. Fab portion of fritters and my pensioner mum who knows her fish n is a bit fussy, loved it. 5* for everything!
Liz . 2016-08-11
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Great Chippy 🐠!! Fast delivery, no complaints!! Fab all round defo will order again 👌
Campbell . 2016-08-03
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No point putting special instructions. When they are ignored u get told oh sorry we have had loads of deliveries tonight
Susan . 2016-08-02
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Food was very good but delivery this time was very slow.
Allison . 2016-07-23
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Order arrived late after already being ordered sat waiting 1 hour and 35mins when received the food my burger was burnt the bun stale and bits of brown lettuce in it also the chips served with it were cold
Laura . 2016-07-23
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Great meal very slow delivery tho
Ewen . 2016-07-14
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Best fish supper ever - well done!
Ms . 2016-07-14
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Great food, fish was so tasteful and the chips were just rite, will definitely be ordering again
Marie . 2016-07-07
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Not had fish and chip in a wee while but got a fish supper out hear and it was the best fish supper av ever had will defo be ordering from hear again
Tracy . 2016-07-01
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Pakora was dry, batter on fish was soggy, really disappointed. Not their usual standard.
Ms . 2016-06-26
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We order regularly and have never been disappointed. Fresh cooked, always hot. Drivers always cheery.
Terri . 2016-06-25
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Absolutely great with timing and it was delicious! Highly recommended 😛
Candice . 2016-06-19
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Not proper cheese was like plastic slice cheese. The pizza was over cooked and the fish was dry. This place used to be great, we haven't had anything from here in years, and don't intend to order anything again
Julie . 2016-06-12
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Ordered our food and it came within an hour and was still pipping hot! Would recommend!
KYLE . 2016-05-31
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Food good & will use them again
Ann . 2016-05-17
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Was a fantastic meal will order from yous again
Sharon . 2016-05-06
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Excellent food and service as always😄
Cameron . 2016-04-22
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amazin best fresh food delivered quickly i use them once a week and have never had a bad meal or late delivery 😆
Laura . 2016-04-15
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Always great food. Delivery drivers are always hilarious and have a laugh. Delivery has always been 10-20 minutes before the estimated delivery time :)
Binca-Louise . 2016-03-24
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One of nicest takeaway burgers in town. Well worth the price!
James . 2016-03-20
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Ordered on a busy Friday, bit of a long wait but completely worth it. Food was brilliant! Best chippy in Kilmarnock
Rebekah . 2016-03-11
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Couple of small bones missed in the fish but meal was the best fish supper for a long time. Thanks.
Stephen . 2016-03-10
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The food was not hot and it was also greasy but other than that i was satisfying
Mcdonald . 2016-03-05
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Absolutely fantastic. Love he burgers from here. Definitely the freshest ingredients for their salad and he mozzarella sticks are phenomenal! Also had breaded fish, a rodeo burger and a sausage supper from here, all very tasty and absolutely fantastic! :) it's almost always freshly cooked for you there and then, always warm when it arrives and always tastes amazing. Staff are very friendly as well! :) best chip shop in Kilmarnock!
Christine . 2016-03-02
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Great can't complain everything was lovely
Elaine . 2016-02-10
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Macaroni was delicious ☺ massive portion size, the small portion of chips would feed 3 people easily. Deffo be ordering again
Janne . 2016-02-06
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