Starbucks Johnstone in Renfrewshire

2 * signature breakfast roll and 2 * cappuccino. Food was awful. Roll was hard and dry. There was a smear of tomato relish just on the top bun and I thought the egg mixture has been forgotten until I peeled back the bacon and saw a small white/yellow lump. Absolutely dire. Ubereats premium delivery by car £26.69 took 5 minutes and food was received in same stat as it left the restaurant.

I’ve been a regular customer here for three years and the young staff are the best I’ve encountered.James’s knowledge and service are very impressive.Keep up the great work guys 👍

Great place friendly staff only grip people who are not disabled parking in the disabled parking space and disabled people who have trouble walking and have a disabled badge cannot park in the disabled area 😑

Popped along earlier today to treat the kids while they’re off school and one of the drinks in the order was wrong. Let the baristas know, and they quickly whipped up the drink we ordered without any fuss. They were so good about it! Thanks again!!

We ordered through the app to collect our drinks we ordered 3 and unfortunately all 3 were messed up and we went in to speak with Naomi and she was amazing and sorted everything and made sure it was perfect and added a little extra, such amazing customer service and should be noticed for her excellent service

I’ve been coming here regularly since it opened and it’s always been good but tonight was terrible. We came in for a drink and a chat. We were overcharged for the two drinks we ordered but had a waffled excuse to explain that away. We were only at our table for 10 minutes when the only member of staff doing any work (out of the 4 there) decided to shut off and clean the centre section despite the fact there was over 3 hours to go until closing time. No issues with that until she started dragging every table and chair back and forth across the floor. She couldn’t have made any more noise if she’d tried. I wouldn’t like to think it was deliberate but it certainly worked in chasing us out of the door as soon as our first drink was finished. I’m here 3 or 4 mornings a week and the drive through service is always good but I’ll definitely think twice about sitting in again for the foreseeable future.

Great place to take my 5yo granddaughter for a wee bite to eat! The cakes looked incredible, we even bought some to take home!!

Honestly this is one of the nicest Starbucks I have visited.. and Ive visited a lot! It is kept extremely clean and tidy and the customer service is excellent! Keep up the good work folks.. it is much appreciated!! It’s definitely my first choice when I’m out and about!!

Great Starbucks! The staff always go above and beyond and always make a point to remember your name and your drink.

The place is always spotless and the staff are so welcoming. My only issue is the carpark which has a terrible turn when entering, and limited spaces. But other than that it is great :)

Thursday 16th December 2021 at 20:00pm Came in for a drink and cake with my Son, ordered to sit in, and there were only 6 other people sitting down and no one else in the queue. We sat down and waited, then 4 people came in for drinks to go, during which time we waited and waited. 16 minutes had now past so I approached the till point to ask on our drinks, which was a Cappuccino and White Chocolate Frappuccino, only to be told it’s coming. Then 2 more people came in and placed their order and they immediately started making them, much to my utter surprise. I asked for a refund and we would leave, the disgraceful attitude from the server was unprofessional, there was no apology for forgetting our order, no apology for keeping us waiting, and yet had the cheek to tell me to have a nice evening. Starbucks Johnstone get a grip, common courtesy to apologise and then make my drinks is all it required, yet your staff lacked the common decency to apologise.

The staff are amazing, they are super friendly and really respectful, I normally get this delivered through Uber to my work and they leave little notes on the bag (like Have a good day! Or Have an amazing Christmas! - if it’s Christmas) Just a little pick up for a boring day at work, and it makes me smile! I do occasionally go drive through on the way to work and it’s the same service, cannot fault at all. One thing I must mention is whoever packs my deliveries are super generous as well, it’s been twice they gave me a little gift inside, they didn’t need to, but they did and it shows so much generosity from them! Cannot recommended them enough! Thank you for your service though this tough time 💗💗😍🥰😊

Really nice Starbucks but the carpark is extremely tight for getting in and out! No parking available on a Sunday afternoon due to how busy the place was a few weeks ago!

Great coffee as to be expected. Easy to order and quick drive-thru process. I was eager to try one of the festive coffees. What I assume was the manager seemed very friendly, professional, and efficient.

The drive thru was quick and the staff were really helpful and friendly. A lot of different options to choose from and the drinks were fab

You simply cannot fault the customer service from the entire team here at Starbucks Johnstone. Over the past 5 months me and my Son have taken a long walk 6km route for exercise, and regularly stopped in for a Tall Cappuccino and Strawberries and Cream...

I went through the drive thru to order some drinks for myself and my mum, and the server (I didn’t catch their name) was incredibly helpful and knowledgable about which drinks were and weren’t vegan. The person who then served me at the window was...

Great coffee brilliant location for drive through en route to work....Staff always excellent and friendly. Order extra hot sometimes the drinks can be lukewarm be warned.

Staff have great customer service skills and provide a quick service, especially on drive thru. My order is always completed to a high standard and most employees know my specific order.

Staff are great and always go the extra mile, coffee great and many of the staff know my order before I even have to ask !

Basic Starbucks, no frills. Service good and competent, toilets clean. Things to ear seem fresh and well presented.

I have visited this Starbucks branch loads of times since it has opened, with family, friends or alone with my children. The seating is comfortable and the atmosphere is calm. In the summer, it can be a little warm as there is glass all round...

I pop by Starbucks every morning on the way to work and every day I leave with a smile. The coffee is always up to the high standard that I expect of Starbucks and the staff are friendly, helpful and fun. I'm slightly embarrassed that...

My daughter and I frequent this coffee shop fairly regularly, friendly helpful staff and delicious coffee. Only wish Starbucks did regular toast, only thing missing for me.

A really nice brand new Starbucks which has lots of space and really friendly staff. Bright and airy with lots of parking.

Staff are always so friendly! Usually use drive through but go to sit in once or twice a month also. Great service

Love this Starbucks I really feel at home, I worked in the airport one and hated it, staff are lovely and I love when my caramel macchiato isn’t made properly for whatever reason ( sometimes that happens ) they fix it right away no questions...

I visit a lot of Starbucks and this is fast becoming my go-to venue. As a group staff are always polite, helpful and efficient. Of particular mention for excellent customer service is the Manager and Iva. The lattes are consistently the best I have sampled!...

Just a quick review to praise the efficient friendly service you always get at just after 6.00 every morning. Always greeted with a happy voice and swift efficient service. Well done all early starters

A great Starbucks! So pleased this has opened here as easily accessible from the cycle path. Very friendly staff and fast, efficient service.

I visit this Starbucks several times a week and every time is perfect! The staff are great, friendly and can never do enough for you! What a fab team!

Always cheerful & chatty staff, always great coffee. A regular stop for me on my way to work, their coconut latte helps my one hour commute most mornings :) spotlessly clean, modern decor, relaxing place to work, good free and fast wifi.

I visit this Starbucks daily and I love the atmosphere it’s clean and I enjoy sitting in with my lunch /drink with friends I bring . The staff are always so welcoming , warm and always smiling . I am a. Vegetarian and I always...

The staff where not good. Made me angry. Asked for something but told we no longer do it in a annoyed fashion! Left the drive thru with a different drink. In second thoughts wish to just told them you know what forget it. Disappointed that...