Based on 623 opinions finded in 1 websites
Based on 623 opinions finded in 1 websites
Nº 137 in 516 in Renfrewshire
Opinions
Fab service from Zoe & Jacqueline!! Both very pleasant and chatty!!
Kellie McGowan . 2025-01-16
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Brilliant service from Zoe and Jacqueline. A great to our holiday!
Jak Carlin . 2025-01-15
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As a regular traveller through Glasgow Airport I’m always happy when Zoe & Jacqueline are on shift. Lovely young ladies who make a great coffee just the way I like it. Although early morning flights can be tough it’s always great to see a smiling face
Rosemary Burnfield . 2025-01-15
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What a great customer service team the Girls are always happy and smiling away. Zoe and and Jacqueline made my experience very welcoming. Happy to Return
Pauline Dow . 2025-01-15
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Great service from Zoe professional and efficient
Susan Flannigan . 2025-01-15
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Perfect service from Zoe very pleasant & friendly !
Gillian Marshall . 2025-01-15
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Had a great experience while travelling few days ago. Was served by Zoe and Jacqueline, both girls were really friendly and helpful. Really was a great experience… helped calm my nerves a bit too, thanks girls
Julie Christie . 2025-01-15
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Excellent service from all staff, very fast and efficient In particular Zoe who served me
Steven Irving . 2025-01-15
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Zoe was very helpful & professional nice smiley face what every company needs !
Charlene Black . 2025-01-15
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Staff very nice Zoe was very helpful. Nice place to relax before flight. Nice clean environment.
Deborah Wilson . 2025-01-15
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Not enough speed. Needs more people serving
Robert . 2025-01-12
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Male staff member on the machine was very rude and was super unhelpful.
Matthew Logan . 2025-01-02
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Good and quick service.. went out of his way to be helpful.. coffee just the right hot level too
Mr Spencer . 2024-12-12
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The Starbucks at the departure terminal is excellent! Camil and the team served us this Monday afternoon with great attention and professionalism. They were incredibly polite, friendly, and efficient, making our experience even better. Highly recommend stopping by for a coffee before your flight!
Brenda Bravim . 2024-12-09
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Always friendly service and quick to make orders!
angus moffat . 2024-12-08
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Tables are dirty and uncleared, flies in pastry display..not what I expect from starbucks
Pamela Creaney . 2024-11-24
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Chocolate croissant undescribable bad. Reminded me of a cheapo Aldi one. Coffee scorched and tasteless.
Kenny Halliday . 2024-11-24
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I Was served by Zoe & keiran on Saturday afternoon great customer service & atmosphere xxx
Rachelle Friel . 2024-10-30
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Flies in the pastry/croissant cabinet: almost every time I have been here there are multiple flies buzzing around inside the pastry cabinet. I obviously don’t buy these and just stick to coffee, but it makes me think if the staff don’t care about this, then what else don’t they care about round the back. It’s such a common problem it’s hard to believe the management don’t know about it. There is also a lack of effort put into clearing the tables of used coffee cups.
Alasdair Cooper . 2024-10-29
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Felt a bit ignored as memebers of staff just talked as we waited. Got a drink. It was ok
Neil Gates . 2024-10-24
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Brilliant customer service by Zoe very professional & friendly
Paul McAlear . 2024-10-24
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Comfortable seats, chill place to sit down and wait before a flight. Also has a lot of chargers which is a plus. Recommend.
Dawid Urbanczyk . 2024-10-23
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Great food and experience. Much recommended
Michael Rutkowski . 2024-10-23
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Staff are always very friendly and efficient :)
Iona Gibson . 2024-10-23
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Our recent visit to Starbucks was amazing we’ve received outstanding service from Kamil.
Dawid Janowski . 2024-10-22
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Lovely service as always. Well done
Lorna Mcmurray . 2024-10-03
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I’m a regular traveler and always stop by for a coffee on the way. Good friendly service and I always get my coffee just the way I like it!
Yvonne McPherson . 2024-10-03
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Excellent service at Glasgow Airport from Diane. Efficient & friendly - so refreshing in busy airport environment
Janette Sim . 2024-09-11
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Kieran provided excellent customer service and was very welcoming when we walked up to the till. Overall great employee for Starbucks ! :)
niamh burns . 2024-08-07
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The staff is really kind, but the place needs cleaning and repairs.
Sam . 2024-08-04
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Ordered blonde coconut latte with vanilla syrup. It tasted nothing like what I usually get at my regular Starbucks close to my home. It was not nice at all.
Y Blue . 2024-08-03
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Dave was an absolute legend. Friendly, helpful and super fast with our order!!
Good Wood . 2024-07-29
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30mins for a coffee. Loads of staff around but only one serving and one making coffee?? Looks as nobody is interested . Worst experince ever in a starbucks
Ian Chalkley . 2024-07-27
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Shocking! Absolutely shockingly bad
Stacey Dickie . 2024-07-27
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Place absolutely filthy. Flies all over food. Food debris on all tables seats and over floor. Really shocking
beverly kennedy . 2024-07-16
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After my morning flight was delayed, I needed a pick me up. Dave was lovely and efficient making my order very quickly. It was a great temperature and tasted great.
Lauren Clarke . 2024-07-10
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Please either offer filter coffee or permanently DELETE it from your menu... Every time I come through Glasgow airport (weekly), I'm inevitably told there's no filter coffee available at this location... Either there's no beans, the machine isn't functioning, or some other feeble excuse... Starbucks as a brand is known for its Pike Place filter coffee, so why is it consistently off the menu... only at this specific location? I'm getting the distinct impression that the staff simply can't be bothered to make it. Irritating and frustrating.
Jason Thomas . 2024-07-08
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Bought a sandwich and crème brute cold brew from here and got extreme food poisoning, ruined my entire trip, had to be rushed to Emerge after landing in Dublin vomiting everywhere and couldn’t stop going number 2 either they purposely poisoned me or they let all there sandwiches out way past the expiration date.
Colby Traves . 2024-06-28
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Giving this a 1 star because I can't a give zero. My coffee, well there was no coffee in it. I ordered a creme brulé and brown sugar frappucino at £5.65. after watching the guy making it saying to his colleague that it's not right, I'm given it by his colleague a few minutes later. The drink is white. There's no coffee or brown sugar in it. I'm told it's meant to be like this and the picture is a mistake. Since when are coffee and brown sugar white? I taste it anyway, and it's just milk and ice with some cream slush on top. I tell her there's no coffee in this and I get a blanket look. I leave my coffee and walk away with utter disappointment.
Nikolas D . 2024-06-26
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The place was dirty, trash was everywhere on pickup area floor and the counter top. There were lots of small flying insects around even flying inside the display cabinet with the food inside. The staff workplace is also terribly unhygienic, and their work is just chaotic, standing there chatting and not knowing what they are doing. Even just the simplest drink- hot chocolate, was made terribly Everything was disappointed for this Starbucks
Annie Wong . 2024-06-23
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I would have rated this zero if possible. Departed Glasow airport on December 2023, February 2024 and May 2024. Asked for my hot drink in a mug. And was told 3 timesn this couldn't happen as"the disqasher was broken". well either I am the unluckiest person buying coffee? Or this companytells lies, or Srackbucks os one of the most inefficient and hopelessy managed company.
Haribo . 2024-06-11
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Girl on till on started on her second shift, receiving zero help from her fellow staff. Who then joked at the air hostess who had to leave as the queue was waiting an incredibly long time! If my flight had not have been delayed I would have gone else’s where! Staff were a disgrace. Brunette girl on shift Sunday 9th June had a series attitude problem, laughing at customers who has to physically leave after 20 minutes as your service is slow is not ok!
Emma Morrow . 2024-06-09
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Big queue but perfect costumer service coffe delicious!
Paulina Hameed . 2024-04-16
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Never had a bad experience here. Diane was very friendly and accommodating
Graeme Robertson . 2024-04-03
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Appears disorganised, baristas are very slow and. Food is in containers behind the counter, not displayed. Prices ok though. I had to edit review after starting to drink my coffee: this is certainly not up to the Starbucks standards.
Constantin Siriteanu . 2024-03-23
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Roisin and Jenny were lovely as always.
Lynn Dobrijevic . 2024-02-13
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The lady behind the counter Thursday morning was the friendliest person at the airport. So kind and smiley to everyone
L R . 2024-01-31
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Diane was absolutely amazing! So chatty and personable! 10/10 friendly and quick service from her & the team xx
Katie Murphy . 2024-01-30
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Big thank you to all hard working team today in your store! fast friendly service with a smile! my coffee was absolutely lovely! The friendly staff this morning were the biggest strength of my visit, Jemma, Kim, jack and Diane were all happy polite and helpful. I look forward to my next visit to the airport as I will be returning for another coffee!
Fraser Knox . 2024-01-16
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Very clean store with friendly staff and quick service.
Murdo McDougall . 2024-01-12
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Visited Starbucks before my departure to JFK and the service was outstanding. Kieran, Jemma and Alice were fantastic and served with a smile on their face. Colleen who made my coffee done a brilliant job and It was truly one of the best I’ve had! Cannot wait for my next departure so I can get another one 😜
bronagh kate gibson . 2024-01-11
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Sometimes staff in the airport can seem too busy and overrun to have time to look after their customers - But not the team in Starbucks. The cafe was incredibly clean and the coffee was brilliant. The most impressive factor in the cafe however was the staff. The small team of Ioana, Kim, Gavin and Jack created such a welcoming atmosphere that should be recognised and applauded. I have left the cafe feeling very uplifted and would like to thank the staff for this.
Liam Fitzsimmons . 2024-01-10
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Had a wonderful experience in Starbucks before my flight. Big shout out to Iona for exceptional customer service. Despite being extremely busy she managed to fulfil all orders in a timely polite manner. Good team atmosphere and cafe was clean. Great start to the holiday - thanks
Clare Dobbie . 2024-01-10
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Great experience with friendly prompt staff. Served by the lovely Kayleigh who was fantastic
Barry Flippence . 2024-01-07
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You can't get points at this Starbucks unless you load your app with money I was told this is the only place it's only us mate because we don't have the equipment to give you points
Stuart Douglas . 2023-12-30
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Most arrogant barista. Overcharged by adding drinks, and lack of training with how to charge drinks and yet with arrogance attitude after telling her she has overcharged. She smudge her name on the tag, long curly hair who works at till. Ask for receipt. She tried not to give me a receipt to check the overcharging drink. Revisit after your feedback. No stock on most hot food. Staff was not interested to serve. Do not provide sleeve for hot drink. Nothing has improved. Sorry. Still disappointed.
Jackie M . 2023-12-18
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Latte made by Jack and the team. Prompt service with a friendly smile. Excellent!
John Ross . 2023-12-13
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Warm welcome & 5 star service .. great team at Glasgow
Gill Cunningham . 2023-12-12
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Awesome service and food from Diane and the team at Glasgow airport 🙌🏻
Colin Gull . 2023-12-12
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Plenty of seating and lovely service!
Jenn Monshaugen . 2023-11-25
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Chloe and Natasha where very welcoming and recommend the new hazelnut hot chocolate it was delicious thanks again to the lovely staff.
Chris Brooks . 2023-11-25
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There was absolutely no need for the amount of flies in the cakes and muffin counter, I've never seen so many in one place over "fresh" defrosted food. Feel sorry for anyone buying a cake today
Liam . 2023-11-12
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Badly managed. I go to Starbucks regularly and this one is quite badly managed. I asked for Eggnog Latte and a Cortado - the barista didn't really know what I asked for and thought that it was only one drink I asked for. I had to chase the staff in order to get a Cortado. I also ordered a slice lemon drizzle loaf and didn't get served until I chased the staff for it. The queues are quite bad in this place and it seems that the staff don't know very well the drinks menu. The management should improve so the service can get better.
Jox Oiz . 2023-11-04
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Lauren and Jamie were amazing! It's always such great service here, perfect for a pre flight hot drink
Eleni Charalambous . 2023-11-02
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The cake are had lots of fruit flies all over the food. Disgusting.
C Charles . 2023-10-22
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The amount of flies in the cake cabinet is nauseating
Angus Tronic . 2023-10-19
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Efficient and friendly service. Clean. Lots of seating.
Rolf Asphaug . 2023-10-09
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It’s an airport Starbucks. Horrible croissants, really just dense bread rolls.
Lambertus Oosthuizen . 2023-10-08
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Two ladies on ‘service’ were totally devoid of joy and the place was a mess.
Marty Holland . 2023-10-01
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Gorj Service lovely staff thanks you Niamh and Ellie xxx
lara ptolomey . 2023-09-07
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Love visiting here when we come to the airport
Annmarie Forker . 2023-09-06
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Only one gf item, my choice of coffee not available, but the main issue is that the staff was more concerned in larking about, than serving. Check yr cctv at about 11:20 on 21/08/23 and you’ll see what I mean
Murray Stead . 2023-08-21
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Ella served us today, the place was packed but we were served quickly and friendly and the Coffee was lovely.
Daniel Booth . 2023-08-20
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Ella was amazing great chat so plesent and polite manners will definitely be back
andrew mitchell . 2023-08-20
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Ella Very professional and kind
Beata Skraburska . 2023-08-20
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Michael and mark provided exceptional service.
Rebecca Lawson . 2023-08-20
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Great service from Ella today. Lovely drink and good food.
Gary Graham . 2023-08-20
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Jack was very pleasant when he served us! Amazing customer service.
Rebecca Robson . 2023-08-19
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Jack was very nice and friendly
nora hoak . 2023-08-16
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Jack served me and he was so so nice! Ella makes the best drinks
Breige Mclaughlin-Aird . 2023-08-16
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Was served by Jack and Ella before a big flight. Was really nervous but they were super friendly and made me feel at ease!
Rachel Sharp . 2023-08-16
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Jack and Ella were super friendly.
Henny-C. Grewe . 2023-08-16
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Had a great time here - friendly staff members, good food and drinks and nice atmosphere!
Mervi Wetter . 2023-08-15
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Daisy is an amazing barista! She always greets me with a smile and her lattes are perfection. Highly recommend! ☕️🌼 #BestBaristaEver
James Gribben . 2023-08-14
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I always have a wee sit-down and tea here when I'm flying out from Glasgow Airport (which is a lot cause I travel home regularly to Ireland for family stuff) and it's a great place to rest and relax before flying. There are seats all along the front facing the other shops with loads of plugs, which is so handy. There's quite a few departure screens dotted around, so you can easily sit in view, look out for your gate opening, with everything plugged in, or just reading a book. I think it's a great spot! And shout out to Charlotte and Elizabeth who served me yesterday both before one flight was cancelled and when I was rebooked on the next one and had to check back in again! :D Yes, this Starbucks does take the vouchers if you get one from an airline to make up for a delay or cancellation. Thanks, girls! :)
Joanne Power . 2023-08-12
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Lots of tables not cleared , really messy There was plenty of staff in that could have easily cleaned them
Thomas O'Reilly . 2023-08-12
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Really lovely service and very very friendly, made me feel a lot calmer because I hate airports!! Thank you :)
Anna Von Kaehne . 2023-08-11
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The girls were all lovely, helpful and very polite.
Lisa Langford . 2023-08-11
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Jemma always goes the extra mile for her customers and always has a big smile on her face I would certainly be back if this is the kind of service I receive when I visit Starbucks !!!
Andrew Prentice . 2023-08-08
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Jack was lovely, very polite and helpful.
Melissa Day . 2023-08-07
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Served by a very rude member of staff this morning. Barely uttered a word to me and slammed my porridge down in front of me. Disgusting service from Jack.
cjdick1 . 2023-08-07
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Such efficient and a friendly service. Was like watching an Olympic sport getting so many coffee orders out to caffeine hungry people - all at 05:30 am and all with a smile :)
Alison Reid . 2023-08-07
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Coffee was terrible, but the staff came by after we complained and talked to us, changed out the coffees and explained the difference between the choices. Lisa was terrific professional and turned a negative experience into a positive one. service was outstanding. Jack was sweet too.
Hillary Rosenfeld . 2023-08-07
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Had a Starbucks at Glasgow airport today, our flight was delayed over 8 hours but Jack provided us with excellent customer service and even gave us a little bit of cake :)
Lucy Holmes . 2023-08-07
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Great service from Jack in Glasgow Airport
Darren Tutty . 2023-08-07
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Despite it being busy, service was quick and drinks were good. Special mention for Jack who served us
Delwar Hussain . 2023-08-07
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Really nice friendly service by Jack
Jamie Hobson . 2023-08-07
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Fast friendly service. Shout out to Jack, the hardest working man at Glasgow Airport, still with a smile on his face!!
Matt Stephenson . 2023-08-07
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Ruaridth ! thank you for great service !
Luca le Erbe . 2023-08-06
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Natasha and Ellie were super lovely :)
alannis leask . 2023-08-04
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