Starbucks in Antrim

Pleasant experience, Ellen worked hard making sure tables where cleaned as soon as someone let them.

Always grab a coffee every other week and always good with Ellen doing her best as always.

Staffs are very friendly，the coffee is very nice，Ellen did a good job！！！👍

Great seat, clean tables and nice space to wait - served by Ellen who was warm and helpful.

In a busy environment Ellen was doing a fantastic job of clearing the area after people left. Ellen was sure to clean the tables and surrounding areas to ensure others could sit down and was very friendly as she did so. Great work Ellen😊

Ellen is quick and good at her job.Keep it up.

They had advertising for both the salted maple and caramel latte and the pumpkin spice latte, but had neither in stock - which isn’t good enough. The staff were lovely, friendly and apologetic though, but still

Easy experience with this Starbucks, only criticism I would have is that everyone in n here appears to drag their chairs around making a terrible noise. Please invest in some rubber feet for your chairs to reduce this racket !! Special mention to Ellen who works tirelessly to keep the place clean and tidy and with a friendly smile for the customers.

Excellent service and very clean dining area. We were well looked after by our service person - Ellen. A very polite and attentive member of staff. A credit to her employer.

Busy little place but tidy and great atmosphere. Ellen was flying about clearing the tables.

Lovely coffee and excellent service. Ellen was very friendly and did a great job

Great coffee and great service by Ellen. 5*’s to Ellen for making the experience so nice!

Nice spot to sit and relax before our flight. Ellen looked after us and kept everything tidy!

Despite significant delays and it being incredibly busy, Ellen didn’t stop in keeping the areas clean. She always had a smile on her face and the tables were cleaned almost instantly when a customer left. Great effort and dedication.

Good views over runway and great service by Ellen! Thanks!

Ellen was brilliant and really helpful.

Ellen did a great job of speaking to me, taking an interest in my trip and clearing the area around me efficiently despite a family leaving it in a state. Very friendly and conversational.

Clean and quick service. Ellen was lovely.

Ellen is the go to lady! She cleaned up the table for me quickly and in a busy place like Starbucks getting any table is premium let alone a nicely freshly cleaned one! Ellen works hard and no one was left with a messy area. Thanks Starbucks and Ellen.

Good views of the runway, great service, thanks!

Plenty of seating and kept clean with regular cleaning. Ellen helped us out when our fizzy water overflowed on opening so thanks for that!

Great service and very pleasant customer care from Ellen.

Visited Monday afternoon- not overly busy. Place was disgusting though- not a clean table in the place, rubbish on the floor. Eventually a girl came out to clear but loads of staff behind the counter not interested. Looked like they were doing some training but management should be embarrassed. Not a good advert for Starbucks or Belfast airport unfortunately

Very busy but fast service nevertheless, Ellen clearing tables was very friendly and pleasant

Great stop at Belfast International Airport, really pleasant staff. Ellen on the floor was paticularly friendly, helpful and attentive.

All the baristas were so friendly and helpful, I had a brief but lovely chat with a server named Ellen and she was precious!!

Will definitely be back, Ellen is some doll, great craic !

great service! Tell Ellen i’ll be back.

Large Starbucks with plenty of seating. Ellen great at keeping the area clean.

Fantastic service from Ellen , attentive and effective when busy clearing messy areas left by customers ☺️

Ellen was keeping the place clean and tidy. Enthusiastic and sweet!

Quick and friendly service from Ellen

Ellen was very busy cleaning all the cups and left rubbish she was friendly and happy to help.

A very chilled experience and the place was spotless thanks to Ellen who was busy working in the area the whole time I was there. Ellen made sure the area was so clean as well as welcoming!

Lovely spot and great service! Ellen was very kind and efficient to make sure the seating area was clean and tidy.

Nice place to wait for my flight. Coffee was good. Friendly service from Ellen

We unfortunately spilt coffee and Ellen was very quick to clean up and even provided a replacement drink. Now that's what I call service. Thanks Ellen for your generous and helpful attitude which is so often missing today

Ellen, was absolutely 💯 team player and such a welcome asset to a busy place. Spoke to us as she worked and was so pleasant. It was so nice to see nice people working so hard.

Ellen was absolutely lovely, very kind and great customer service skills.

I had a lovely experience in Belfast Intl airport today. Coffee was great, until I managed to knock over my cup and pour the most of it on the floor! Thankfully, Ellen was very kind and took care of the spillage, and even sorted me out with a replacement. Thank you Ellen for helping me out and being so kind and friendly. I really appreciate your help today :)

Visited Starbucksat International Airport Belfast today and the service was brilliant, lovely coffee and great service. Thank you so much ☕

Ellen is wonderful, very polite and clearly takes pride in her work

we had a great experience at Starbucks today, Muffins were fresh coffee was hot and great service given to us by Ellen.

Staff very helpful and also provided free water refill for my water bottle . Ellen was also very friendly.

I got a large filter coffee in my own cup and was served promptly wih a smile. A member of staff called Ellen was at the condiments area and was very helpful in getting me milk I needed that was not on display. Great service

Ellen was a credit to the company

Ellen is great. Very efficient 😊

Ellen provided fantastic service, 5/5. Will be back.

Was great service from Ellen today whilst the plane was delayed

I am a frequent traveler through BFS airport and always stop for a coffee. I often get served by Michelle who serves me with a smile and puts me in a great mood for my trip. 5 stars for her, she’s great!

A wonderful coffee. And Ellen, woah. A very enjoyable time in Starbucks in the airport.

Although very busy all was moving at a steady pace. Ellen was on floor duty,, place was spotless, a very friendly and efficient lady. Go Ellen !!

Ellen was a great help, with great customer service

Travel most weeks through Belfast international airport. Always receive a lovely greeting from Michelle & Kelly.

Michelle was brilliant craic, very friendly and helpful and was able to have banter with us

Nice staff especially Ellen good place to sit and relax before your flight

Busy but served quickly. Croissants are lovely.👍

Ellen served me the most delicious hot chocolate I've ever had. It was not too hot, not too cold. She kindly changed the cows milk to oat milk after I told her that I'm lactose intolerant, such a sweetheart. I had a bit of time so Ellen kept me company before my flight. I had a heavy hangover so didn't manage to converse as fluidly as usual, but that was no problem, Ellan lubricated the conversation swimmingly. Tales of childhood through to the trials and tribulations of today's relationships kept us in trance before losing track of time and almost missing my flight. I've just booked my next holiday to Northern Ireland only with the hope of passing through this cafe again and catching a glimpse of Ellen's smile. Thank you, my darling.

All staff were friendly and helpful, especially Ellen who was out on the floor assisting customers

Ellen doing a excellent job cleaning up and clearing tables at the airport Cafe and very friendly to go with it. Keep up the good work Ellen 👏

Thank you Ellen, you are always friendly and welcoming and keep the cafe area clean and tidy. Thank you 😊

Fantastic cafe. Ellen was the absolute highlight of our trip, lovely lady and fantastic service. Thank you very much.

Ellen served us today and was super helpful and made our experience better. Thanks Ellen for the personal touch 🤩

Best experience at the airport, lovely drink, lovely staff, especially Ellen 🥰

Ellen made sure our table was clean, and cleared away all of our rubbish when we had finished

Great service, a lady called Ellen in particular was lovely and we had a quick chat while she was clearing a table nearby :)

Ellen was great! Really friendly and made sure we had everything we needed!

Ellen was a delight. Very friendly and helpful

We were happy to be helped by Ellen at Belfast International Airport, Ellen was really friendly and had a chat with us when she was clearing up around us.

Dirty & unclean feel to the seating area for the standard Starbucks makes you think it has.

Great coffee, staff superb. Ellen was polite and efficient.

Ellen keeping the ship afloat to be fair. You’d be beat without her.

Disgusted with the attitude of one of the older female servers this morning. Her attitude was disgraceful. We had seven people in our party and we spent a lot of money. It’s a choice to purchase food, coffee and beverages from Starbucks Coffee and the consumer expects a higher standard of quality with a company of that stature. That quality should extend the staff!

Always greeted with friendly staff, who even remember my order.

Great and always lovely Ellen !

Ellen was very pleasant and helpful 😊

Ellen made us feel very welcome and provided excellent service

Ellen gave an excellent service

Very helpful young male server at Belfast International

Great place to pass time at airport

Ellen at the Belfast international was very helpful in catering for our dietary requirements with no issues, very helpful and friendly!

I'm a regular customer always passing through to starbucks before my flight. Always a good experience and Ellen was super friendly and helpful. Thank you xx

Nice coffee and cake. Seating area well maintained and Ellen friendly and helpful

Very clean and good service very good staff a special mention to Ellan so helpful and friendly

Ellen was lovely and very attentive.

Helped by a lovely lady named Ellen!

Ellen keeps the place clean and is very friendly!

Served quirky & friendly staff Served by Ellen

This was the worst Starbucks experience yet. Nobody greets or makes eye contact my name wasn’t written on my cup and I stood waiting 15min for a cold drink. When I asked the cup couldn’t be found. The cashier then turns around and makes the drink shaking it in the cup without using a shaker just in the cup with a lid with liquid coming out of the lid on to her hands. She shakes it off and gave it to me. When I said “this is not right” she just stood there. I asked for my money back and without flinching a person called Nikita approved it on the system with no eye contact or remorse. An older person one the other till then goes on to tell me that’s how things are done here. no Starbucks procedures were followed and when we are over paying for our favourite drinks it would be nice to be treated like a customer. The 4 woman behind the counter shouldn’t be allowed near a Starbucks ever.

Nikita was so friendly and she made my order really fast! Such a pleasant worker!

Excellent customer service by Jude at BFS

After reading the reviews I just had to meet Ellen. Had the pleasure of meeting Ellen 25/7/2024 before our flight. A real lovely lady and u can see she enjoys her job and cares for the customers and pride in her job. Starbucks you have a real gem of a person/worker. Please recognise her work x bravo Ellen 👏 👏 👏

So happy this Starbucks has started doing a gluten free sandwich! It's the only option coeliacs have in the airport. Service was very good, Ellen was very helpful and friendly!

Very busy as ever but they kept it moving and clean thank to a few committed staff members- shout out to ELLEN 🙌

My coffee was lovely and all the team were working super hard!! Ellen especially was lovely and efficient

For as busy as this Starbucks gets at the airport - the workers are pleasant and Ellen especially kept a neat and tidy ship all with a friendly smile.

Katelyn was very patient at 6:20 when my card wasn’t loading . Lovely coffee & mushroom croissant . Thank you

Great coffee and excellent service from Ellen.

Ellen provided great service today.

Served by Ellen, first class customer service very helpful.