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4.6

Based on 1.538 opinions finded in 1 websites

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Nº 11 in 132 in Antrim

CUSTOMERS TALK ABOUT DISHES WITH..chocolatecoffeelady
Score
OpinionsNoteGoogle1.5384.6

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Ellen is brilliant - hardworking Pleasant

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yasir umer . 2025-03-03

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Always a great experience at Starbucks. Ellen was very friendly which was nice during our weekend in Belfast.

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John M . 2025-03-02

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We got Ellen and she was wonderful at her job.

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Stephen O'Neill . 2025-03-02

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Friendly staff, especially Ellen. Nice to see tables being cleaned and tasty coffee ☕️😀

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Colin Boyd . 2025-03-02

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Great service and smiles all round from Lucy, Tamlyn, Shay & Tanisha. I love coming to Starbucks.

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James Anthony Davey . 2025-02-28

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Super fast service from the team Lance, Tamlyn, Kelly, Fiona. Rose & Kody. Excellent, clean cafe & polite staff. Thank you

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James Mc Mahon . 2025-02-28

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Ellen served me today and was cheerful and helpful welcome you made my day

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Martin Hembling . 2025-02-27

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Very relaxing and lovely coffee. Your staff were all very helpful and in particular a lovely lady called Ellen.

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Alan Mckee . 2025-02-27

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Coffee is worth it and Ellen was lovely

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Alick Galvez . 2025-02-26

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Staff were helpful and Ellen checked if everything is ok and help me clear the desk.

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Prem Gurung . 2025-02-26

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Great service, especially from Ellen always happy to help.

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Patrick . 2025-02-17

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The Starbucks areas was kept clean and looked well maintained and Ellen was very attentive and made sure everyone was sorted and she had great friendly customer service!

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Courtney Kerr . 2025-02-17

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Ellen is an excellent member of staff

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Frankie Philips . 2025-02-17

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Nice clean cafe in Belfast International Airport. Staff friendly

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stephanie mcfarland . 2025-02-17

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Bit more jam and butter for the scone please

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John Hebditch . 2025-02-17

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Coffee was good, a bit expensive but our barista Ellen made up for it. Amazing customer service and couldn’t ask for more from Ellen !

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Amy Boyle . 2025-02-16

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Drinks were fab, tables were very clean. Chatted to one of the baristas Ellen who was very friendly. Would recommend 👍

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Katherine Boyle . 2025-02-16

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Clean and tidy. It is expensive but don’t mind paying for a good cuppa.

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Roisin Woods . 2025-02-16

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It’s a great central place to wait in the airport. Waited here for flight information for my flight back home. Good friendly costumer service especiallY from Ellen. Well done keep up the good work.

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Alison Martin . 2025-02-15

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Lovely food, our cashier was Karolina and she was so lovely and helpful and very friendly! - thank you

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Julia babiarz . 2025-02-15

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Very pleasant wait for our flight. Coffee was great & customer service was excellent, great experience for an airport lol. Thanks Ellen :)

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Cathal Carlin . 2025-02-14

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Nice drinks made quickly and our server Ellen was really friendly and happy to help us out

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Anya Hockley . 2025-02-14

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Lovely food and beverages served by the lovely friendly Ellen in Belfast International Airport. Prices a bit high but otherwise a nice experience

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Denise Keeley . 2025-02-14

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Served by Ellen, she was very kind and pleasant.

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Colin Smith . 2025-02-14

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Expectedly busy but the staff are all very quick and helpful, cleanliness up to a good standard. Shout out to Ellen

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N J . 2025-02-14

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It's inside bfs airport, nice option while waiting for gate confirmation. They don't refill your cup.

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PANKAJ SOOD . 2025-02-11

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Amazing service by Kelly & Tamlyn! Best matcha by Kelly and service by Tamlyn! Love seeing these women!

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Amy Lynn . 2025-02-11

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Great Service, friendly staff. Big shout out to Shay and Ellen. Shay with his great service on the tills; Ellen for her warm nature

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Lai Lin Chan . 2025-02-10

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Good place to wait in the airport. Prices exceptionally high though. Today we were served by Ellen who was friendly and welcoming. Thanks

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Laure Martin . 2025-02-09

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Good place to wait before a flight. Well stocked Starbucks with attentive staff - Ellen in particular was very welcoming and looked after us with real generosity.

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Matthew Merrett . 2025-02-02

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Great coffee, amazing polite staff xx 10/10 thank you x definitely will come back x

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Kasia Serwata . 2025-02-02

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Ellen did a great job. Many thanks.

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Neville McIlwrath . 2025-02-02

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Excellent service from Ellen . She was so kind and helpful .

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Julia Owen . 2025-01-31

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Nice coffee and Ellen is lovely!

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Margarida Silva . 2025-01-31

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I’ve been a few times in the past and it’s been a little messy during busy periods. Some of the furniture looks a bit tired as well. But today the service was great, the coffee good and a very hardworking lady was keeping the seating areas clean and tidy.

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Agnieszka Fryckowska . 2025-01-31

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I was served by Ellen and service was excellent

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Shazia Jaleel . 2025-01-31

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Great coffee and service from Tamlyn and Gillian!

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Joanna . 2025-01-30

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Brilliant service by Tamlyn, Rose, Zoe and Gillian. I always go here when in the airport and the service is always top class and along with the girls, Kieran is also lovely.

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army man 123 . 2025-01-30

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Excellent service from Tamlyn, Kelly & Zoe. Always great service and craic from these lovely ladies. Thank you 🥰

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Savannah Dunlop . 2025-01-27

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Superb service from Tamlyn, Kelly & Zoe. Great team, great service. Beautiful Smiles all round.

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Robert Ambrus . 2025-01-27

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Great service this morning by Tamlyn, Shannon, Body & Zoe, fab team as always

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Leah Surgenor . 2025-01-26

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Excellent customer service. Served by Ellen who was so helpful. Thank you

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Jenny Beattie . 2025-01-26

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Following Storm Eowyn January 2025, my trip was cancelled. I managed to re book a trip home to Glasgow, via BFS. I just wanted a cup of tea and a toasty. Ellen was working and could not have been more helpful, and courteous. She went out of her way to grab me some cutlery, which was not out on display. It's the little things, that I hope Ellen knows she has done a great job today. Thanks, Ellen. Keep up the great work. I'm going to sit and enjoy watching the planes now departing and landing .

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Jude Mcnally . 2025-01-26

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Starbucks Belfast Int Airport... Thank you Ellen for your lovely customer service today you are a credit to Starbucks exceptional service from this lovely kind lady

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Wendy Doherty . 2025-01-26

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Thank you cor great service and smiles from Tamkyn, Shay Kody and Zoe

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Tia Ashe . 2025-01-26

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Professional, friendly service. Good food, gf too, which is a big plus for me. Ellen, 1 of our servers was very chatty and good fun

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Seonaid McAndrew . 2025-01-26

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Served by Ellen - fantastic barista and server, made it so easy! :)

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George Hutchinson . 2025-01-26

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Fabulous service from Tamlyn,Kody, Shay & Zoe. Cafe was super clean & friendly, efficient service. Thank you

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Jojo Mcc . 2025-01-26

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Great service, extremely efficient handling of an awkward matter by Mrs. Karolina, full professionalism. Tasty and efficient, everything is great!!!

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Ewa Jas . 2025-01-22

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Delicious coffee from Mrs. Karolina and great service :)

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Patryk Poltacha . 2025-01-20

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Spent very nice time there, waiting for my flight, fast and quick service. liked their manager, Karolina, if I remember well, thanks!

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Anna Laskowska . 2025-01-20

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Served by Ellen who was very friendly and efficient with order. Thank you

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John Macgillivray . 2025-01-19

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Tables cleared quickly which helps in a busy airport, queue moved quickly. Ellen and staff very pleasant.

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Will McClenahan . 2025-01-19

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Karolina has made everyone feel welcome no matter what time of the day it is with her warming smile and makes you feel like you belong you are part of the family

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Paul Watters . 2025-01-19

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Ellen was very friendly and helpful

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brona shaw . 2025-01-17

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Usual reliable starbucks standards. Met the lovely Ellen circulating and keeping the place shipshape and turning over. Doing a great job!

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Kevin Brennan . 2025-01-17

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Starbucks coffee at Belfast International Airport. Service excellent, coffee good, only downside, very expensive, nearly £10 for 2 grange coffees. Great service by Ellen

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Marty . 2025-01-17

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Quick service, no problems at all. Ellen was very friendly and chatty. Would come again.

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Jessica Kingsnorth . 2025-01-17

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Ellen at Belfast airport, lovely woman very kind!

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Anna Lawther . 2025-01-17

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Ellen was so friendly today, making the airport experience a lot easier

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Louise Mullan . 2025-01-17

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Ellen was very helpful and friendly today.

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Damien Connolly . 2025-01-17

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Delicious coffee, Karolina creates a great atmosphere! I will definitely come back!

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Bartosz Pokorski . 2025-01-16

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Great place to drink coffee while waiting for your plane. Special thanks to Karolina for her cordial and professional service.

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Daniel Kurzeja . 2025-01-16

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Very good service provided by Karolina. Many thx

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Jaecks Dobert . 2025-01-14

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Ellen at Belfast International Airport was excellent

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Elain . 2025-01-14

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Had a lovely decaf Americano with satisfying choc chip muffin while waiting on my flight. Served by Ellen who was welcoming, polite and attentive.

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Kate Martin . 2025-01-12

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Just like all other Starbucks, maybe cleaner and tidier. Hate plane coffee so always stop at Starbucks.

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David McClements . 2025-01-12

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Usually the last place to stay open at Belfast International Airport so really appreciate that. Staff always friendly and efficient.

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bionicjamie . 2025-01-12

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Lovely Starbucks. all staff were lovely specially Ellen

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Olivia Hammond . 2025-01-12

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13.50 Saturday January 12th 2025. I've been sitting beside a pool of water on the floor for the last 40 minute. No member of staff has even noticed it. Lots of tables remain uncleared and there are many pieces of litter and food on the floor. For an international airport facility it looks dirty and unwelcoming. Does it have a manager or other staff apart from those at the counter. Even there,the counter is sticky with lots of drip marks everywhere.

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Sean Lambe . 2025-01-11

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Great place for a coffee before your flight. Service very good and friendly, with a clean and tidy cafe area. Ellen was excellent checking that customers were enjoying their coffee and food

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william doherty . 2025-01-10

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Excellent & fast service from Tamlyn & Kelly.

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James Allen . 2025-01-08

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Staff very helpful and quick with drink order. Staff member Ellen did an amazing job at keeping the place neat and tidy.

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tara rooney . 2025-01-06

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Thank you Ellen for your welcome

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Fred Sammut . 2025-01-06

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Great coffee and space. Ellen was very hospitable!

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Carl Willers . 2025-01-06

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Ellen is keeping the place clean and making sure we are all ok. Thanks 😊

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Glass Remaker . 2025-01-05

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Staff friendly and helpful specially Ellen

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gary douglas thompson . 2025-01-02

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Very jovial and friendly staff considering the time of year and customers affected by delays 👍

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James Wallis . 2024-12-29

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Ellen at Belfast airport was brilliant. Very efficient, never stopped, lovely personality and great to talk to. Thank you Ellen for a great experience

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Alistair . 2024-12-29

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Today we spent some time having a drink before our flight, we watched your employee Ellen doing a fabulous job of cleaning up the tables and spilled food etc that thoughtless people just walk away and leave behind. Well done Ellen. Amazing job… well done. You need a pay rise !

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Deirdre More . 2024-12-29

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Ellen made a delayed flight that wee bit better, thank you very kindly!

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Conor Brown . 2024-12-29

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Great place to enjoy breakfast, lunch, coffee, hot chocolate and smores. Love the Decaf. Great service Ellen.

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Diane Inns . 2024-12-29

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Excellent service and really friendly staff, especially Ellen

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Fiona Wood . 2024-12-29

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£4.60!!!!! for a latte. Uses my own cup and no discount. No vegan whip and nothing gluten free that I could eat.

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boycebabe1 . 2024-12-28

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Food was undercooked and bland (& v expensive for a toasty!) but Ellen was a delight. Very cheery and really made the effort to make sure the dining area was clean and tidy.

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Barry Moran . 2024-12-27

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Food very overpriced compared to non airport locations but staff great, in particular Ellen who is very cheery!

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Rachel Moran . 2024-12-27

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Thanks to Ellen for her hospitality

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Daniel Kelly . 2024-12-23

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Service was good, hot chocolate not as thick n creamy as other Starbucks but the lovely Ellen was very happy to serve.

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Therese Goodey . 2024-12-23

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Served by Ellen.. very polite and friendly 😊

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Jeff Tucker . 2024-12-23

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Arrived at counter to order my drink which order was taken promptly and proficiently. Served with 3 minutes and went looking for a table. I met a lady who was managing the tables as I went to sit down. Ellen immediately cleared away previous containers and cleaned the table top so I had a hygienic surface to eat off. Having done my table Ellen immediately went in search of others to clean and prepare for other customers. I watched Ellen patrolling the dining area non stop to ensure customers had a clean hygienic space. A member if your staff who deserves special recognition for her customer service.

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Rowan Irwin . 2024-12-23

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Elken very helpful in Belfast international

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Jim Stevenson . 2024-12-23

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Great hot coffee enjoyed before flying home for Christmas... Ellen was full of festive cheer as she kept the service area tidy to accommodate all the customers. Thank you

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Roisin McEvoy . 2024-12-23

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Ellen was lovely and made sure everything we had was right, the cafe area was clean and tidy, there had been a spillage and it was cleaned up very quickly

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Laura Beck . 2024-12-23

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Very nice atmosphere and fast service. Ellen was very helpful.

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olli maye . 2024-12-23

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Very enjoyable experience at this Starbucks branch and was served by Ellen who was very helpful and kind. :)

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Millan Bell . 2024-12-23

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Great service by Ellen today in Starbucks!

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N M . 2024-12-23

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Full marks to Ellen. Very friendly

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Stuart Wilson . 2024-12-23

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Great service. All staff very friendly.

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Evaristus Ihuarula . 2024-12-20

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All is good.....but it's so dark and gloomy in there!

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Julie Forster . 2024-12-15

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Great place to sit and relax before a flight! Ellen is a great asset to the company!

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Amy Simpson . 2024-12-15

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