Springs in Cotswold

First time visiting in a while,as it was my grandsons 6th birthday we booked a table for 6 adults and 2 children, so we booked it for 6 o'clock we arrived and seated very quickly took our drinks and food orders within half an hour,,, it was valentines night so it was very busy which we expected so we were prepared for a little wait any way our drinks arrived straight away, just over an hour later and our starters arrived (4 adults,2 children)we then waited over an hour an half for our mains which at this point was 8.45 so the children were getting very tired and then 45 minutes to put some ice cream in a bowl for children's desserts so it was 3 and half hours from start to finish which was a long time,but during this experience a gentleman server did apologise once but a tall lady ,short dark hair and glasses was so rude and abrupt ,I felt very sorry for majority of the staff for dealing with upset customers it was very chaotic and very poorly managed.

Delicious food and friendly service. Ordered the family meal and was blown away by value for money.

The best pizza in all of UK. The mushroom pizza is fantastic!