Spice Hut in Redbridge

The sauce was spilled in the bag

I had one of the worst experiences at Spice Hut ilford lane. The food was tasteless and clearly pre-cooked. Even one of the staff admitted that the pre-cooked meat doesn’t taste right, yet they still serve it to customers. When I questioned this, I was told I could “do whatever I want” and was asked to leave the property when I challenged them—until I began recording, at which point their tone changed. I asked for the manager’s details and was given a false number, then a staff member’s number claiming it was the manager. I have photos and videos showing the poor food quality and how the staff handled the situation. There was no proper apology or resolution, and I was left deeply disappointed. I’ve reported the matter to the authorities and Environmental Health. Avoid this place.

I did not get my full order. I telephoned and was told they would give me extra next time. There is no guarantee i will order from here again after beimg short changed.

Lamb bones and not chops. Very starved chicken which had very little meat. Chicken buffalo pure muscle and fat again no meat. First time order. The other reviews are correct. Don’t waste your money. Buy a bag of crisps as they will be more filling.

This restaurant needs culinary skills. Even simple chips could not meet my expectations. The only thing I liked here was the Apple drink.

We ordered takeout of 4 boxes of hot wings and chips and 3 lots of Finney. The hot wings tasted old and very unfresh the meat was very tough to chew, the chips were okay. The finney however was actually moldy, luckily I caught it before my children ate any of it.

If I could give this a zero star I would. Honestly I ordered 3 kebabs, 2 shatkora kebab and 1 normal kebab, all of us had upset stomachs. Honestly, I have never experienced such bad food and issues! This place needs to be investigated!

Service: 11/10, the staff are so kind and so giving, Masha'Allah! Personally, you don't always find that at a chicken and chip shop. Food: I found the wings to NOT be too oily, so that was nice and my family is obsessed with their kebabs. The kids ALWAYS want chicken and chips from here, I think that speaks for itself.

Good, fast and tasty food. People that work there are really nice.

I really enjoyed the food it was amazing. Excellent customer service. I highly recommend spice hut .

Naga donner to die for. Great service.

I’m a almost regular there ,the food was oke oke but the customer service was very bad.Just train them how to take the orders and how to interact with the customers.

Close at 1am, placed order at 12;15am and then called to confirm. Luckily i did, the grills was off...

Wings were off, cold n hard. Everything was way too salty. Literally non- edible.

food was cold and all over the place and box was damaged

Good food! Decent pricing! Classic spice hut doner, been having it for years from their other branches and now its a 2min walk from me! Biryani is good and also the tandoori chicken

Aweful!! Ordered Full Peri Peri Chicken with fries for £15.50. When order was served on table the sizzling plate was burnt, and full per park chicken served had 4 leg pieces. I complained that it should be full chicken they just told me that this is what they give. They should clearly mention on the menu that, should not call full peri peri chicken to mislead customers or person taking order should tell that to customer. It wasn’t great, old dried up and reheated on grill. Please try this place if you like wasting your money as I have seen other reviews where people had really bad experience with other food items too.

Food was red with spice and no flavour. Seating was good. A lot of space. Food was drowned with spice. Would not reccomend

No taste at all, food just slapped with every spice known to man. hands turned yellow and stayed that way for 2 weeks. Food was Freezing and Hot at the samw time. i see why they take the money beforehand.

Popped in here after a wedding I attended to take some spicy donar home. The brother that served us was friendly and helpful. The donar was delicious. We will be back. Keep up the great work

food is very good, service is very fast and good

Bengali oriented recepies, turmeric use is over as fingers went yellow, wings could be from baby chicken which would result in more taste, lamb chops was okay, seekh kebab was not upto standard.

The burger was very dry and chips was quite hard.

I eat lamb biryani and it never misses always on point

Got dead dry wings during peak lunchtime at 2pm on a Saturday

Food is very good and service is fast , very satisfied 👍

Wings tasted a bit weird but otherwise good food!

Really underrated food so flavourful and spicy can't stop eating it

Everytime I order for Doner, I alway ask not to make it spicy however everytime they make it very spicy, I’ve given them many chances however I won’t be returning again, I can handle spicy but they do it too much

Food is amazing, specially donner lamb donner and chicken as well

Food was not good, Order for mix donor with pepsi and received only chips with the Bar cola a rubbish drink

Really delicious food and service is excellent. If you are craving spicy then come here!

Ordered this 5 mins before closing time and boss man still made it delicious. It was pared with a lovely hearty dhaal. Love it!

I got some food from spicy hut,that was very nice food and coustomer service is very good,and friendly ,food was very tasty

Deliciously made fresh Lamb Donars :)

Very nice staff, always going above and beyond! Highly recommend.

Cool place.tasty and good quality food and nice service... Very good atmosphere.

The food was dry. Chips wings and burger. Won’t be ordering from them ever again

Very disappointed with the service…went there on 01.01.2025 at 7:30pm ordered 3 mac burgers meal, but had to chuck them in the bin reason being found the hygiene level very poor. The person serving and making the food didn’t have any hair net or gloves on and were handling food with bare hands, the mouth of both ppl were filled with some red coloured substance the cook was even unable to speak properly due to mouth being full of that substance while preparing the food, he was talking while standing in front of the cooker while preparing the food speaking while substance in his mouth was being splattered everywhere. Was very disappointed and didn’t feel the food was able to be eaten so had to chuck everything away.

Best pizza i ever eat asian style.

too late i fell asleep and had no food

Best of ilford lane.. Just love it..

Lovely workers very warm and welcoming! Good portion sizes too

Quick and fast service. Friendly and kind hearted staff. May Allāh reward them and grant them Baraqah, أمين.

The food is always tasty and the service is very quick, staff are very friendly and helpful

Food always on point - very tasty

lamb doner mild spicy, ever best taste i tried

Food tastes great👍 amazing service. We dine here almost all the time.

Reasonable prices with good food.

Great service and my family love the food.

Amazing food I ever had, I ordered a chilli chicken curry and it was the most delicious curry I’ve ever had, 100% would recommend it!!

Very well managed team, friendly behaviour with customers,

Amazing service! Thanks rubel uncle- appreciate all your efforts and hard work!

very good service and nice staff

Ilford Lane Spice Hut is the best, best customer service & such tasty food

best and cheap chicken you can find! so good i recommend and would come again

We usually get the Naga mix doner from here since it's one of the few places that do it well. Fantastic prices for the portion sizes, and one place I've been ordering from for YEARS. Top tier doner meal rating from me.

I dine here every week and am never disappointed. The service is consistently excellent, and my children absolutely love the food. As someone who enjoys spicy dishes, I appreciate that their food is always flavorful and perfectly spicy upon request.

Very good and tasty seasoned food. My favourite spice hut to go to as staff are lovely.

The restaurant got the whole order wrong. I asked for 4 donar burger meals, 1 l with extra burger patty which was missing. All 4 had the wrong spice level. I asked for 2 with no spice for the kids and 2 with medium spice. They were all exactly the same all really spicy. I asked 4 Dr Pepper but instead I got 2 Barr Cola, 1 Tango Apple and 1 Tango Orange. If they didn't have something in stock then they should have called me or even just cancelled the order. Not going back to them again.

Always a great place, food is always consistently good. Colleages are always friendly, definitely one of my regular go to chicken shops. Defo recommend!

Service is very fast and goood. Love the spice hut donner meal.

Been going here as long as I can remember but these guys are legendary when it comes to flavour bring many friends and family here great value for money and open till late their wings are to go for at times can be dry but slap the sauce on and you forget all about it

Please be careful when delivering the sauces it spilled all over the drinks

briyani rice undercooked meat was a bit tough and tasted as it was cooked 2 days ago

We ordered a few chicken biryani, but the overall taste was rather disappointing. If you're unsure, it's worth considering the reason for ordering it. I would kindly request a refund, as the dish was disappointing due to its poor taste, with the addition of dal but no salt, and the hot was excessive. We spent money because we want good taste but was horrible. 12.50 pound .it's look like 2 pound biryani taste.

the delivery boy is did not came to my home... i will collect to my order in late also... bad experience

I went there for a late night munch which I had been looking forward to after a long stressful day but there was hair in my food. Would be 0 stars if it was possible. Never going back.

Food was amazing Customer service was great 👍

Excellent food, amazing customer service. Generous portions and price is very reasonable. I regularly visit this place with my family.

No exaggeration, my favourite spicy kebab. Staff are nice and friendly too.

Very nice staff, and food is generally good and well-priced. They can take ‘please make it a little spicy’ to an extreme, however, like with today’s shatkora doner. I have a very high spice threshold, and I was still struggling with it today. Be careful when asking for extra spice, would be the advice!

Good kebab shop. I love their food. I always go there all the way from Kent.

Best delivery driver respect 🫡

Ordered takeaway and missing items. This has happened few times hence why I don’t order this ilford place.sort it out

I did n't get my drink ! Really annoyed usually its in the bag with evrything

I ordered no spicy but it was extremely spicy and could not eat it. Please next time make it none spicy.

false advertisement on spice hut you order coke you get slaam cola you order 7up you get barr Lemonade

order not arrived and on app says delivered called the store, no assurance and said to contact just eat want refund for order

I wanted to try naga donner as ive heard so much.I arrived here and placed a phone order for naga donner in nan and a side order of chips. I was told 10 minutes, I went in few people about lovely vibe of people eating etc.. charged £9. I must say since I've never tried this it was on the hot side 🌶 😂 I will be going again no doubt and try something else. Any recommendations

Known for lamb doner however the quality is now rubbish, portions are much smaller and price significantly increased.

Tried their chicken wings that were great a bit spicy as compared to other chicken shops. Had their chicken doner that was quite spicy but I like it that way, enjoyed the meal one good thing is that they are not serving coca cola or Pepsi etc 👍👍

We been here with my husband and our son, very kind staff they have the best knowledge how to serve a customer, and everything was very nice . Food is fresh...shop is very clean. Definitely coming back another time ... when they ask you want extra spice... they mean it ... it's spicy 😋 I love it

There was Hardly no meat and I only had sause and rice it wasn’t very hot it could have been more spicy

Dhall was not as much as I usually recieve. the briyani was too salty and some of the rice was very crunchy...not nice at all

Excellent lamb doner, and very fast service!

Ordered B meal- lamb donar with chips and nan and Chicken Tikka Biryani.. both very nice with lot of flavour and fresh. They have done new lighting so looks very nice. Would recommend highly. Customer service excellent

The chicken and chips is great there. I enjoyed it and taste good like asian style way. The service is quick and the shop is tidy and clean. Thank you for your service and May Allah SWT bless your business. Ameen Ya Rabb Alamin.

Very bad it’s shows delivered my I haven’t received my order .when I called but they said call just eat ask driver no ..

Enjoy the food here it’s quick and tastes amazing can never go wrong ! :)

I got the wrong drink and delivered late the food was cold

The food looked like it had been dropped, all the food was outside of the boxes emptied into the bag

the food was cold when we received it, the lamb doner had nearly one large bottle of oil, I could probably cook a curry with the oil that was dripping from it. the doner was cut by someone who doesn't have a clue, a few thick pieces and few thin, im never order from this spice hut again.

Shuhel was amazing he gave extra food and was being extra kind and caring! Staff were all happy thank you :)

This is one of the most awful restaurant I've ever went to! The lamb tikka and the tandoori lamb chops that we ordered was undercooked and my sister was about to choke!! The tandoori chicken was served cold, yet although we complained they just did nothing whatsoever. And since we ordered a medium platter, no drinks were served. Never coming to this place again.

Very nice and affordable place to have tasty food.

Okay so the customer service was okay but the food quality, not so great. Me and my family went ahead and ordered some fried chicken wings and kebabs. When the food arrived, the kebabs looked burnt and tasted old. However, when i was munching on the wings i suddenly noticed something poking out and it was stuck inside the chicken. I pulled it out to discover there was a small piece of metal wire in my food! I was disgusted and told my dad and he just when to the worker showed them it quietly because he didn't want to be rude and create a scene. I will never go back there...

I asked the boy to wrap my chapati in foil, but he said we give this in a plastic bag and too small & expensive chapati

If anyone wants to have bad stomach whole night can try their food. Really terrible experience. We all had bad stomach. 👎👎👎

Worst food and worst place for eating with stale food and pathetic service of the staff. NEVER GO THERE TOTAL WASTE OF MONEY. NEVER RECOMMENDED FOR ANYONE AT ALL.