Shapla Indian in East Riding of Yorkshire

The food was excellent, staff were friendly, polite and attentive, leading to a brilliant overall experience. Probably one of the best restaurants I've been to for service. Looking forward to going again.

Great food friendly service and excellent staff

This review is for the takeaway side albeit shouldn't be any different to restaurant side as the price is the same. We have had a takeaway most saturdays for the past 21/2 years and was unbelievably brilliant until late last year and slowly has been going down hill. things not in the order, or some sub standard dishes. The price increase didn't help with sub standard food.Two weeks ago was the final meal we will have as waiting over an hour when placed order well in advance and yes the meal was now into being appalling. So sorry no more from us and we spent a lot of money and would always for good things but not now.

Great food and excellent service, nice and busy even just after doors open, good atmosphere. Eat in and take away available, would reccomend booking at busy times.

really good food and brilliant staff

Food wasn't as nice as other places but the staff were very friendly and service great

Would NOT recommend. WORST experience we've ever had. Definitely deserves a 0, but I can't score that as it won't allow. Sat in for a special occasion with full family so this meal cost over £200. All had starters, which were OK, not the best. Chicken pakoras soggy, but the most shocking was my partner nearly choked on a bright blue rubber band in his onion bhaji. He literally nearly choked, and then we were all disgusted when he pulled out a long blue rubber band from his mouth. The server we had didn't really react and just said he would take the one starter off the bill. We tried to enjoy the rest of the night, but then the mains came out, and throughout the night, we all found hairs in numerous plates. When I told the server about the first hair found, he argued it was mine when it was literally cooked into the food. He told me it was my blonde hair as it was a female's hair and they didn't have any female's working there. There was a female waitress behind the bar but I simply told the server it could of been a man's hair and it could be grey as there were alot of older gentlemen coming in and out of the kitchen without hair nets all with longer hair and beards. He took the dish into the back before coming back with it shouting there wasn't a hair in this dish and causing a scene in the very busy dining area. I had to tell him to please leave me alone as I don't like confrontation and it was meant to be a special occasion so didn't want it ruined and didn't appreciate the shouting. As I said, there were numerous plates with hairs found after this, so no one really ate anything but didn't feel like we could say anything further after this incident. Two of the people who were dining with us got quite ill over the next few days after this too. Not sure if it was something they ate but just very coincidental with all the oversights to health&hygiene that are clearly going on at this establishment. I'm all for human error, but the handling of this was terrible, and the lack of caring and empathy that went into the service at our table that night was disgusting. Especially when someone could have seriously been hurt with the choking hazard. Hope no one else has to deal with this going forward, though I do think this place probably should be investigated.

This is our go to place for takeaways. Food is always fab and the staff are great. We have eatien in too and would definitely recommend.

Although there were plenty of staff the service was very slow. It appears that the takeaway service is prioritised.

Food was good and was well presented best Indian I've eaten for a few years

Incredible service, I must admit this is the ideal spot to enjoy quality time with loved ones. The staff is exceptionally friendly and well-mannered; they handle everything with the utmost care and politeness. In particular, Noman stands out for his remarkable courtesy and gentility. Now, let's talk about the food – it's nothing short of amazing. I dare say, this is the finest Indian restaurant in all of East Cowick. Their cuisine is simply exquisite! This visit marked our first experience here, but my wife and I have already made up our minds to return.

Friendly and the food is brilliant. Reasonable prices too!

Wow what a fabulous place. Our waiter was AJ and he was very customer focused and attentive. We had a fantastic meal and although it was very busy they managed to fit us in. We loved it...x

Lovely food and great staff so polite 😀

We had our wedding meal here on 8th September 2023 and were so looked after. Best experience ever. Thank you so much to all the staff - you made our day ❤️

We were recommended to go and went last night . Really lovely staff and food was excellent . I think it will be our new favourite Indian .

Lovely food here. Service was a tad slow but food is fresh and staff are very apologetic and polite. Would visit again.

Fantastic Indian Highly recommend. Gorgeous food. Very friendly staff.

Tomato puree base for all curries. Poor and little difference between any of the curries, even though they should have been massively different. Not worth the trip, nice naan bread.

The food is always absolutely great. The staff are super attentive and friendly. I recommend the tikka paneer, it’s fantastic.

On the spur of the Moment I went for a garlic chilli chicken with Bengali Rice - twas very yummy and the staff, particularly the young front of house lady were very nice and made you feel very relaxed - Yeap - well done x

Not one for giving negative reviews,unfortunately this is one of those. Ordered a takeaway,got it home and found the garlic naan bread to be very chewy,and hard,so must have been stale,chips looked liked they had been reheated as well,most of them were hard. Rice was about 3/4's full. Main meals were nice tho,pity the rest was spoilt....

Very friendly, helpful and excellent service would highly recommend

Excellent food and excellent service

Very rude stuff chips was stone cold and don’t other u a different potion all they say is they r not not even a apology very poor service don’t use

It was a very delicious diner. The prices are affordable. I recommend this place if you like Indian foods.

Fantastic evening. Food amazing. Definitely will be back

The food, the atmosphere, the restaurant, the staff, all incredible. The food is by far the best Indian food I've ever had. Really good portion sizes, we had to carton ours to bring home because there was so much food, and the taste is out of this world.

Second visit tonight to Shapla. Brilliant friendly staff and excellent food! Definitely recommend!

Great night out at the Shapla Indian restaurant. The food is fantastic, the service 1st class and professional.

Collected a takeaway, 10 of us from work treating ourselves on New years day. All our orders were bagged and tagged individually, and every meal was absolutely delicious. Fantastic service, awesome food. Thank you very much.

Been coming here for years and it just gets better and better staff are very polite professional and helpful 👌 we always recommend this place to any one who asks for somewhere nice to go out for a meal. Keep up the excellent work 👍

This is our favourite curry house

Consistently great. So glad it's our local

Tried this place for the first time with my girlfriend, the food was outstanding, very well priced and the staff were great. We will definitely be returning.

Great food, good service at excellent prices.

Lovely place great food and lovely staff

First visit to shapla,ordered to go,waited roughly 20 minutes.The food was very nice plenty of spices,the only down fall was the onion bhajis they were very dry.Would go again to try other dishes 7/10.

Excellent as usual highly recommend use this place alot

We go for the budget meal on Tuesday or Wednesday. Which is great value

Fantastic food and service as always

Excellent food and helpful friendly staff

Normally love there service picked up our order live in Goole unpacked it both wrong Curry's still very nice but not what we ordered

Such a lively restaurant. Friendly, welcoming staff, excellent service and excellent food :)

Excellent service and quality of food.

Great place lovely food friendly staff

Delicious food , for me personally, the best INDIAN RESTAURANT in local area

Absolutely gorgeous food, all fresh and full of flavour... amazing service and great atmosphere... really enjoyed it!

The best indian take out in the area.

Delicious curry fast service would eat here again 😋

Probably one of the best madras's ive ever had, I recommend this Indian

Will not be using this place again. Got a takeaway curry, added it up plus 15% off for collection and yet again they tried to overcharge me by £2.21. He said the price has gone up on chicken dishes, £9.85 for a small tikka, rip off for what you get, cheaper to get a curry from asda. They didn't even honour the price from my home and website menu, he said new ones will be done. Rip off. Avoid this place from now on. AND MAKE SURE YOU ADD YOUR PRICE UP YOURSELF OR THEY'LL OVERCHARGE YOU. FUNNY HOW THEY NEVER UNDERCHARGE YOU! NO REPLY FROM THESE RIP OFF MERCHANTS WILL BE ACCEPTED OR JUSTIFIED! YOU HAVE NO EXCUSE FOR IT.

Excellent service with lots of food to choose from, plenty choices, Enjoyed some fabulous service and the food was brilliant, definitely recommend if its an Indian eat-in you after, very clean and a very pleasant atmosphere... Top marks go to shapla an staff..

Sunday night banquet very good value, fabulous food. Well done

Fantastic food and service. Definitely recommend

Went for a meal with friends this evening the service was very poor from the waiter’s continually leaning in front of us, service very slow. When the food arrived they brought the wrong order, the only response I received when complained was sorry. Won’t be going back

Best local Indian. Great food and service

We go here every Christmas day for our dinner the staff are wonderful very friendly and helpful we definitely look forward to having our Christmas Dinner in this Indian restaurant very clean too

Amazing food. Lovely staff. Would recommend a visit.

Delicious food every time. Great service and friendly staff.

Food is outstanding, although the atmosphere inside the building was a little 'hollow', needs something to stop the echo.

We had excellent food and service at Shapla. Wouldn't hesitate to recommend it!!

Spent £58 on take away had to wait over 2hrs for delivery and then they missed off onion bhajis, seems like they are taking on too much.

Decent takeaway but far better to eat in. Good, old school curry house.

Always cracking food served by a great bunch of staff

Great food, lovely lady waitress

Loved it. Amazing food and service. 100% recommend

First visit last night (25 /8/21) Lovely night with great food and excellent service,especially the young woman who served us,what an asset to Shapla. Will definitely return!

Long wait, sorry. Phoned in!!! Told 45 mins. Arrived Still waited another 45 mins!!!!! Food ok.

We visited on Friday 20th August, we were staying at The Pig Inn and it was a 6 minute walk to the restaurant, on arrival we were greated by friendly staff, the food was fabulous and there was a great choice. I would definitely recommend, and hopefully when in this area again we shall definitely be calling in.

A lovely restaurant tastefully decorated. Always busy but service is very quick, the staff are very friendly and attentive. Wide selection of food on the menu, food is delicious & stays piping hot to the end with the lidded dishes it is brought out in. Highly recommend. They do take away too.

Visited at 7pm early June 2021 with my husband and daughter. We've been looking for a new local Indian restaurant to visit after poor service and meals at our usual place. After visiting Shapla this is now our new favourite local Indian! Staff were friendly and attentive, service was fast and spot on, food was tasty and perfect portion sizes, so much choice on the menu, comfortable interior and I really felt like the staff worked interdependently as a team. Would definitely recommend and we're looking forward to coming back

Lovely food not a lot choice of wines etc Prices reasonable

Disappointing when you ask for a lamb jalfrezi and they only put a small amount of lamb in and the rest beef. Why do places do this, I’d rather just pay a couple extra! 🤬🤬🤬

Excellent food. Efficient and friendly service.

Had to wait a while very busy but worth the wait

Great service, really nice food,first time I've been but I will definitely be going back

Excellent service and food is very good. Very well set out for safe covid dining.

Great little Indian. Good selection, friendly staff.

Lovely food great service definitely coming back

Very friendly atmosphere when you go in, the staff are also polite and friendly.( If your not sure about something you would like to order ,Just ask) And the food is Excellent

Lovely restaurant very friendly staff and food was beautiful

First meal out in months. Was lovely, good service, nice food staff wearing PPE. Z The new normal

Lovely food !! will be going back, thank you again !!

Absolutely fantastic food and outstanding service....for a party of 33! No complaints whatsoever and bent over backwards to make it a special night.

Lovely food, friendly service. Downside: very uncomfortable chairs with no padding!!

They don't do deliver to your home unless your total cost is £15 and over. Great access to all customers that.

Food good, although they got our order wrong but it was soon rectified. Very busy place.

One of if not the best Indian Restaurant i have visited in this area

Really good food with quick service despite being a busy period on an evening.

Never had a meal I didn't like really great food.

Stop quickly here on our way home to Bristol , the food was gorgeous , well presented and prompt. Staff very friendly and precise. If I'm ever in the area again I will definitely go back.

Really nice food. And you can have a good laugh with the guys who work there.

Great food and friendly quick service. Would recommend

We only collected food but our meal was spot on and the staff are friendly. I had a pint while I waited for our order to be completed. I will have to have a meal there one day the surroundings are pleasant and there is a friendly atmosphere

We had a family birthday meal very recently at the Shapla. Absolutely fantastic. The food was excellent. Atmosphere was great.

Fantastic food, great service and good value for money!

Excellent food polite and friendly service. Consistently high standard so we are frequent visitors or take away.

Came here on early may bank holiday with my partner..it wasnt too busy but still had to wait 1h and half for our main meals..in the end we got up and wanted to pay the bill..as we did that they said the meals were ready..that was a casuality...other people waiting same or longer..and people that had come in after us got their meals before us..so we told the waiter and he said "that's the way it works" really?..terrible service never again!!!ps.knowing that its bank holiday if it is that busy you make sure you hire the right amount of people to cover the sittings right???giving them a one star because there ain't a 0 star!

Food was really nice, and plenty of it.