Secret Garden Cafe in Ballymena

Love the secret garden for lunch. Excellent food and the staff are friendly, efficient and accomodating. First class service as always!

Awful! Manager and staff attitude awful . Ordered a soup and cheese sandwich for both of us. Cost over £25! They said soup comes with wheaten and they couldn’t adjust the price for the sandwich so charged us for both which is ridiculous! Sandwich came stale with a slice of burger cheese! When complaining there was absolutely NO customer service! Could be a thriving business but definitely staff and attitudes let it down !

This was not a good experience. Staff attitude not good apart from one lady. Ordered soup and sandwich which cost £25! For both. They would not exchange the wheaten for the sandwich. Charged us for a separate sandwich and gave us wheaten to take home! The bread in the sandwich was stale with one slice of synthetic cheese. Eventually got money back when we sent the sandwich back. I do not usually write reviews but unfortunately in this occasion this was not a good experience and won’t be back

A terrific establishment! Well managed and effective decor. The pastry chef is especially good, creating delicious cakes of many different varieties. AAAAA+

Great spot for relaxing after walk or just chilling with friends. Called in with my young grandson after he fed the ducks on an early Saturday morning. Got lovely fresh scones (which he took no time to devour!) and lovely coffee. Beautiful setting no shortage of tables friendly staff and great food. I've been here few times before with friends and didn't disappoint.

Family members met for breakfast here at a new venue for us. Easy parking & ample seating, especially outside. Ordered our food & drink at the counter, where the queue moved along quite quickly. One member chose the fried breakfast which he was pleased with. The rest of us had a selection of croissants & scones all of which were enjoyed, as were our teas & coffees. The serving staff were efficient at their tasks, but could do with a course in hospitality with the public as each one we encountered was sullen & unsmiling. Some folk, mainly children seemed to enjoy a good range of books in a bookcase, which was a nice touch. After this, a relaxing stroll around the park rounded off an almost perfect morning. Will certainly return.

This cafe has a lovely location and an interesting menu but the food is average at best and the staff we met cold and unwelcoming. It has a lot of potential but you don't forget how people make you feel and who appeared to be the manager would not encourage me to return

Welcoming a new member of our team in work we called at the Secret Garden cafe situated in the Ecos Centre in Ballymena yesterday. Some amazing freshly baked goodies were on offer. Lovely clean establishment and my Barry's Gold tea was amazing, they even had soya milk. Will be calling again and going for a lovely scenic walk to burn off the calories. Fab company, food and of course tea what more could you ask for especially when the boss was paying!!

Lovely place, friend took me for lunch here about a month ago. I had not been aware of place before that. Visited again one Sunday Morning with my Hubby, both had the breakfast bagel and coffees. Service and food was lovely. Will def visit again.

Very good coffee, staff very friendly & very comfortable surroundings. Can’t wait for the summer to sit outside. Highly recommend.

Cannot speak highly enough of the Secret Garden Cafe at ECOS. Very obliging staff, lovely coffee and food and a very pleasant environment to enjoy it in. Highly recommended.

Lovely Breakfast, something for children as well,great atmosphere🙂 Brilliant spot with plenty space to park also walk.

Friendly staff and great service! The cafe is in a fantastic location and the outside area is a great place to sit with your dog and enjoy a coffee!

Lucky enough to have access to the coffee shop when working in Ballymena - easy parking Food choices are very good and reasonable prices Staff very good

I would go for breakfast now and again. i almost always get the same thing; sausage, bacon and egg on toast. The staff are very helpful and friendly, catering to my request to have crispy bacon. Set me up rightly for the day. Additionally, they have a good selection of tasty treats in the form of tray bakes, pies and cake. Looking forward to it being open in the summer months and being able to site outside.