Tullyglass Hotel and Residences in Ballymena

Well well overpriced Stayed there for a wedding Poorly organised food service Dirty cups Chipped jugs Desert was the best part of meal Definitely won't be back

Everything excellent every which way we turned rooms service and location

The hotel is beautiful and the area is lovely. Breakfast was fine and the food overall was excellent — I couldn’t fault it. However, I was disappointed overall. Our group was split between two buildings about 15 minutes apart, and the other building was extremely hot, which made even walking through it a struggle. Our rooms were on opposite sides of the property, so we didn’t get to spend much time actually hanging out together. My room was tiny, the shower temperature couldn’t be adjusted, and part of the window fell off when I tried to use the blinds. Basic amenities I asked for weren’t provided, and drinks were overpriced. There was also a lot of banging from the kitchen during the wedding service. For the price, I expected more. I wouldn’t tell people to avoid it necessarily, but keep expectations low.

Attend a wedding a week ago had great day .staff ,hotel,food was excellent .the wedding planner and her staff went over board for us all. Congratulations to tullyglass thank you for all you did to make their day special ❤️

I was there today for a coffee morning with friends - everything went well until the coffee arrived. The worst coffee I’ve been served in a long time. I was not alone in my concern. Good venue, service etc. but they need to up their game as far as the coffee they serve - hot dishwater bears a close resemblance.

A lovely place, but probably one of the most expensive pints in Northern Ireland at £7.

McAllisters whiskey lounge tasted so good

We got a lovely big room with bay windows. Massive and very comfy bed. Some of the furniture was in need of TLC, handles extra. The food in the restaurant was very good, if a bit expensive. £7 a pint was sticking the arm in and £8.50 for a glass of wine ridiculous. Breakfast was not that great, Soda and Potato farls hard and over cooked. Lovely hotel, just wouldn't be in a hurry to book again.

We attended a wedding here recently but couldn't hear the service due to the noise from the neighbouring conference room of large groups of people chatting. The hotel didn't have microphones for the couple or kids doing the readings, so we didn't hear much of it, despite sitting so near the front. We were surprised the hotel staff didn't manage the noise, or have any soundproofing between the two rooms. I hope the couple didn't notice and weren't upset by this. After the service, there was a lack of clear direction from the staff, who didn't show people to the wedding reception drinks and refreshments area, so most people followed others to the bar instead. The bar was down the corridor on the right, but the special section was in a conservatory space just past the hotel reception. The communal areas and gardens are lovely if the weather is good, you'll get some really good photos. There's lots of space to mingle and plenty of seating. There's no lifts here, so ask for an accessible room if stairs are a problem. There werea few maintenance issues in oir room; the shower head in our room kept tipping forward and didn't stay in place so it had to be held, but there was plenty of hot water and the shower temperature stayed constant. The bed creaked every time we moved but we only stayed one night, so it wasn't too a big issue. Bar prices were around £10 for a small 20cl prosecco bottle and £30 for 75cl bottle. It was nearly £15 a cocktail though. You can look on their website for prices; the dining menu included some drinks prices. The food at the wedding was a large roast dinner with plenty of sides - no one went hungry. The food was a bit overcooked for my preference but totally edible. The desserts were great. Breakfast was good as it was hot with decent portions and there were lots of other healthier options. There's a good bean-to-cup coffee/drinks machine at the back of the room, so go for that rather than filter coffee.

Very good, staff were very approachable and accommodating

Really enjoyed my stay craic good . Good smithwicks and good breakfast in morning

We booked for the Sunday carvery today, totally honest it was a massive let down. Super super rushed, reception staff were unnecessarily rude, we queued for quite a while for both starters and mains which is all forgivable The major issue was the food, I have had carvery from most of the big spots in ni and to be honest this was the worst. The ribs (actually just pure fatty pork belly) chicken wings and cocktail sausages were worryingly cold, the salad counter was a mess I actually couldn't believe it, the stuff was bad, totally honest it was just not good, this was at 1pm not the end of the day, turkey was so so dry and again it was only early in the sitting , the saving grace was the bits and pieces along with the main, veg, stuffing etc. Really tasty, and Dessert was actually lovely. Little gripe that they had no decaf coffee, such a big operation and I've never had an issue in any other restaurant or carvery about decaf coffee. Just lots of little let downs unfortunately.

Can't imagine paying hundreds of pounds for a room that I used to fingerbang slaaags in the 90s for £30

The location my sister and brother-in-law got married, we really enjoyed our stay and the staff were friendly. Recommended

We did not stay in the hotel so can not comment on that side but did booked Tullyglass for the Sunday carvery with my extended family. The staff are very friendly and helpful, able to accommodate a vert large party, the food was very tasty and was great value for money. The location itself is beautiful and has plenty of parking.

Very nice venue with beautiful function suites and stunning grounds. Great staff too.

We had the pleasure of filming our final wedding of 2024 at this stunning venue, and we were thoroughly impressed! It was our first time here, and everything exceeded expectations. The size of the main wedding bar and dining area was perfect spacious and so well laid out... From the warm welcome to the incredibly helpful and kind staff, everything about this hotel made the day seamless and enjoyable. The hotel itself was spotless, the food in the restaurant was absolutely delicious, and the beautiful grounds provided a breathtaking backdrop... Parking was hassle-l free, and the staff went above and beyond to make sure everything ran smoothly. We couldn’t recommend this hotel enough for anyone planning their special day!

Friendly staff. Lovely food. Beautiful setting.

Had the pleasure of attending a wedding over the Christmas period. Facilities just beautiful. Staff were lovely and helpful food was fabulous even offered extras!! Great day had by all would highly recommend this venue.

Went to the carvery last weekend, quality and quantity of food absolutely brilliant. Only go now and again, but love it. Staff are very attentive and helpful. “Well oiled machine.”

We had our work Christmas party and my husband and I stayed over in a suite. Suite was overall nice but very poor water pressure and couldn’t even fill the bath. Dinner was very poor and even poorer service. Servers were rude in particular one young girl with blonde hair who I won’t name. She constantly rolled her eyes at customers. What a disgrace! Won’t be back

After a previous disappointing experience at Tullyglass (afternoon tea), I was worried when my son and his fiance announced they had booked their wedding reception there for 29/11/24 .HOW WRONG I WAS!! From start to finish everything was excellent. The quality of the food and attentive staff was mentioned by many guests. Many thanks to all at Tullyglass. What a fantastic day.

This was well worth the money.Me and my husband went for his birthday.He absolutely love it💕

We were part of a large christening party for a Sunday carvery today, we we were seated immediately and had our drinks order taken on being seated. The starters were great choices of soups and rolls, a large salad selection chicken wings, and ribs etc. The main was good typical of a carvery with selections being replenished can be hit and miss ham was great for me turkey was bit dry. Dessert was great, there was a large selection for all tastes. The staff are extremely hard working and bent over backwards to accommodate us, hats off and 5 stars for them. The hotel is beautiful and the grounds are kept immaculate. I would highly recommend.

Enjoyed a lovely lunch here with friends. Carvery was excellent. Definitely recommend.

I don't normally write bad reviews, but in this instance I feel I have too. I am disabled, in a wheelchair. I booked the carvery for my 60th birthday, I was disappointed in the choice of food that was not meat. I do like some fish but my husband was told that if he wanted the salmon he would have to up to the restaurant to get it. As he was unwilling to leave me I had to make do what else was available. As the result the only thing I enjoyed was the pudding. All this I would have accepted but when I wanted a disabled toilet, not only was it not clear where it was,but after been taken down several corridors I found that it was in a narrow corridor which had several large TVs on stands blocking the access. I managed to get in but I was unable to get out. My husband had to man handle my wheelchair out backwards. I find it surprising that such a large hotel, with several different function rooms would gave so few disabled parking spaces and only one disabled toilet. Totally ruined my 60th birthday. I will not be back.

Very bad crowd follow Derek Ryan very rude bad manners no morals ladies allowed in gents toilets Security Staff a waste of space look and do nothing Management Take note

Great food - at a private event and the setting and service were first class.

Lovely carvery, fantastic beef, poor disabled spaces for parking, let my experience down, but I would recommend

£50 for two deserts for my two children has left a bad taste in my mouth, was told kids were not allowed to join us without paying the full £25 price despite advising that they had eaten at McD’s before hand (couldn’t force feed them a proper dinner), Rang today to complain but they didn’t offer me anything except for an apology, won’t be coming back! Won’t be getting any more money from me.

Excellent carvery lunch in a lovely place .

Was up doing a piano hire job ,this is beautiful hotel and surrounding very nice staff friendly and obliging

Very cold plates and food for the Price.

I can't say enough good things about the staff at this hotel. You're not a guest, you're a resident. The rooms are fantastic, and the food is amazing! This was our third visit. Highly recommended!

Have visited a number of times over the years for their Sunday carvery which is very well priced. Service is great, staff are friendly and the hotel itself is stunning.

Omg the Sunday roast is delicious the meat was so tender! Starters main and dessert with water £30 a head and so worth it

Was a guest at a wedding here it is an absolutely beautiful place, food was fantastic,my jids actually ate the vegetable soup, one usually likes boring food like nuggets, so this was a great surprise that she ate it and loved it,definitely a place to visit.

Excellent service, friendly staff and beautiful food. Outstanding experience. Although the hotel could do with an elevator as my husband had a knee replacement and found the stairs difficult.

Want for mothers day was very busy food and staff were great have stayed here a few times lovey rooms and great breakfast