Sbarro in Hyndburn

Food was never delivered and after over 2 hours it said it had been delivered on the app but it wasn’t

Items missing and food items specifically stated not to add to the pizza were added!!!! Not happy at all.

Food didn’t arrive and wasn’t updated regarding my order if it was going to be late or anything

Paid nearly £20 for 4 slices pizza to be delivered Food was cold when it arrived (if I had wanted frozen pizza I would have got one out of my freezer) There was barely any toppings on any of the slices. I certainly won't be ordering from there again, I'm disgusted!

Great service food reasonably hot still

Food arrived cold. Payed for a 14’’ pizza and got four slices delivered instead

Incorrect order sent, late delivery

yet again my order is wrong and I.have wasted my time .. I also now have to go back and forth trying to get money back .

Food should be wrapped in a bag to avoid contamination

Pizza was acceptable, but pale and slightly under baked in comparison to previous Sbarro experiences elsewhere

Sbarro is the best pizza place ever. Prices are a bit high but quality has a price. Very nice food !

It is a nice place, but it can get busy around lunch and there is not much seating as it is shared with the other eateries. But other than that, the place is great. The food is always hot and tastes delicious. Staff are friendly.

Simply excellent. The staff are always extremely friendly and helpful. I come here a lot due to working locally and the new loyalty card is great. Hats off to the manager lady. She does a fantastic job with this place and having been to other branches this one is above and beyond the rest.

Cold food,food not wrapped and barely any topping on the pizza

Called here for a takeaway pizza on the 2 for 1 on a Wednesday offer. Was very busy!! Two very tasty pizzas, although the stated collection time was wrong as it was very busy, I can really complain as they were both the wait. The sides represent slightly less value for money, but we're still enjoyable. I would call here again.

The meat feast pizza lacked toppings and the bbq pizza lacked any chicken. The driver forgot to put any sauces in the bag.

Food was lukewarm when we got it. Pizza looked like it had been torn to shreds then reassembled. Cheesy potato wedges were burnt to a crisp and the cheese was like rubber.

Part of order was missing ordered family meal for £37 only received 2 pizza , no s

Ordered from here many times for business meetings and their pizzas are always delicious. I especially like the BBQ Chicken Pizza.

food good but sent pepsi max instead of normal pepsi, 2 quid wasted

Sent the wrong drinks food was cold

ordered bbq sauce but got garlic n herb but otherwise ok

Missing 1 x garlic break stick and also missing 1 x bbq dip

Asked for meat feast and it came with literally hardly any meat on

I was really impressed by the quality of the freshly baked pizza by Eve. Service was excellent and charming even though it was near to closing time and it had clearly been a very busy day. Full marks I will definitely be. Thanks again.

Ordered the family meal deal, no garlic bread or ltr bottle of pop delivered. 4 tiny chicken wings for £7.99 is ridiculous. Driver not interested just said well we are busy! Nobody answering the phone, when you spend near on £50 it’s just not good enough. Won’t be ordering again.

wrong drink and sauce but nice food

I seemed to receive someone else’s order. Did try to call the restaurant twice but no answer.

I didn’t receive my wedges I want a refund for those please

got the cheese and chicken Stromboli tasted delicious would be 10/10 if it stayed abit warmer

You get what you pay for. The pizza is delicious. Was asked if I was aware of allergens.

One of the items that was ordered was missing and a different item sent in it’s place with no communication.

Used to have deals now they don't, 19 quid for a 12inch. I'll go domino's

Food was stone cold and no drink

Pizza was stone cold when it arrived!!!

Quality used to be really good but not anymore

Fantastic pizza! Very tasty. Great service.

Such a small problem I ordered a 14" and received a 12"

I mean, my order is not what I ordered but sure thanks lol

tried calling the store over 20 times to cancel my order as soon as i realised it was from the wrong sbarro (over 20 miles away) with no answer and phone was turned off after my 10th call

Web site says open till 10, but if you go in after 9.30 you can't get food, they are cleaning up, if you are open till 10 then serve till 10

The pizza is always fantastic and the gent with the long hair is brilliant. All of the staff are great and they never fail my expectations

superb pizza and the BBQ sauce delicious!

The food was delivered on time, however the order was wrong. Ordered a cheese and tomato pizza, with cheesy garlic bread sticks. The pizza arrived but the breadsticks did not. Phoned the driver 10 times, no answer. Phoned the restaurant 4 times, no answer. Drove to the restaurant to ask them to rectify the order, straight away they were defensive and said that it was just eats fault, their machine wasn't working and they tried to reject our order because there was no breadsticks. They said they substituted the breadsticks for a meat feast option slice of pizza. All well and good but we needed vegetarian options for the meal last night. No contact from the restaurant to let us know there were no garlic bread and didn't offer a replacement. The replacement meat feast slice they sent didn't arrive either, so that got lost in transition from the restaurant to the delivery address, not sure what happened to it. We were told there was nothing they can do, it was just eats problem, they can't do anything because they gave us the order. Absolutely shocking customer service, will definitely never order from here again based on this experience alone, which is a shame because the few times we have ordered before the food has been great.

Poor customer service, male behind counter was extremely rude and was on his mobile phone all the way through

Ordered 2 x 14 ny cheese and Got 1 12 and 1 14

Pizza could have done with a little bit longer

was down to be delivered at 1202, finally arrived just over 30mins later, which given we are a contact centre and had taken people off the phones for the original delivery time was not helpful

Tasty food, clean and fast service

Pizza all over the box and ruined.

Food was supposed to be here at 20:40, when it arrived it was freezing and there was hardly any wedges, the food was wasted

Food was cold and wasn’t boxed properly I order from this place sometimes and it arrives on time and the food is nice and warm but today it wasn’t good it was cold and the chips were thrown and they were less too

Food is brilliant, a bit on the expensive side but you get what you pay for

4.5. Ordered two slices for my sister and I and we were pleasantly surprised. The pizza was fresh tasting and had a good flavour.

Pizza doesn’t look like the picture, way less pepperoni than before

First time trying their pizza slices and they were delicious..a very NYC vibe

The manager of this place was very kind and helpful! Pizzza was tasty! Will definitely go again!

My food has arrived and its very cold .

Would of been a 5 * but the person serving was rude didn't listen to out order but the food was amazing again

Ordered a 14inch and received some tiny pizza in a big box🤣 tryed to call again and again no answer

Topping of pizza had slid over to one side. Looks like delivery driver didn’t deliver with care.

Just tried the new Cheeseburger pizza. The sauces on the slice made the pizza, definitely my new favourite flavour!

The new Cheeseburger pizza is absolutely divine🤌🏼

£3.90 ish for a big slice of pizza and a bottled drink, no complaints here.

ordered twice in a week from here love it pizza is amazing and love the chicken strips and wings . will be ordering again 😋

Didn't enjoy this pizza that much, especially considering the price. The breadsticks were good though - would only go back for them.

A halal sbarro pepperoni pizza fresh out the oven? Yes please! Gotta family meal 17” pizza today for dinner and everyone was quite happy with it… The undercarriage could use a bit more heat and crisp but I’ll let it slide.

Absolutely❤️these pizzas😋 After the first time I tasted it, I was hooked With a good variety of toppings you are spoilt for choice🤔 from just a single slice (2slice+drink combo👊😎) to a whole pizza!!

Late and cold. Called the restaurant who said the driver had left. The app showed driver still at restaurant. It's a 5 minute drive. Arrived cold half an hour later. Not happy

Wanted it for 17:55 missed half of my lunch.

Pizza is good veggie better than cheese guess pizza hut has it place

Trust me, Don’t buy dominoes! Sbarro has the closest authentic taste you’ll get. Unfortunately it’s expensive

Amazing new york pizza.. 5 stars best in blackburn... give it a try.

No sauces which I paid for so expect a refund

Very nice pizza, big slices, good choice, quick friendly service

Usually I wouldn’t be upset when the food arrives 15mins late; however, I place the order more than 24hrs earlier. How can it be late with that much notice?

This is by far the BEST PIZZA IN BLACKBURN....just like american pizza the ingredients are FANTASTIC ...full of flavour...propper cheese....excellent tomatoe scauce base x yummy yum love this place xxx been loads of times as a friday night treat x allways great x

Food was under cooked and not all arrived meaning i had to go up to the restaurant itself and collect the missing food ;(

Friendly staff, very clean, quick service. Amazing food

I have t received the cookies I have ordered and the food was cold

Amazing Food Everytime the big deal is Brill value to,

The wedges were not cooked just plain wedges with spice on them

One pizza was fine, the other was stone cold and undercooked with a layer of liquid between the sauce and the cheese (like it had been only partially defrosted). The wedges were also severely undercooked and cold.

This second time i have ordered from here the food is cold. I’m all for giving a second chance but a these prices. Nobody answers the phone there either and I left a message. Management need to do something as instead of being consistently good, I’m getting everything served consistently bad.

Food cold and cold bottled drinks not cold including one of them being wrong

Didn’t rate the garlic bread left them all after a bite, the herbs ruined it, wedges was bland. Cheese and tomato pizza was brilliant, other was bang average

Refused service twenty mins before closing time because the staff wanted to go home early…. Emergency service workers working a night shift refused food as paying customers with no good reason. Very disappointed and not the first time.

Quick, piping hot and delicious

Nice pizza but this only receives 2 stars as I feel that there is not enough dough used with the 17” version of offerings. It seems the 12” or even 14” dough is used and stretched to produce the 17” which ultimately falls apart when a slice is pick up.

Opening times random :( Checked on the website before setting off that it's open, arrived to find that it's closed. Sort your ideas out it's very irritating !

Shocking, level of care of food is ridiculous

Great for NY style pizza, portions seem massive and the prices are decent. I tried the Spinach and Ricotta stromboli which sounded interesting and was very filling. A little too greasy for my liking but other than that tasted nice. I still prefer Italian style pizza but for US style I did not mind this. Great concept for those who can't finish a whole pizza or wanting pizza but dieting!

Levels above any other pizza place once you've tried it you'll know what I mean

it was appauling! told me to wait 20 -30 min after 40 min i came back she told they aint in the oven yet come back in 20 min acting like this is normal.absaloutley disgusting, ther service is dreadful, not worth it, no manners

Placed my order at 1:47 PM. App stated ready by 2:00. Got to counter & they hadn't even started. Ended getting my food at 2:20PM, frustrating when you have to wait 20 minutes extra after ordering through a service thats supposed save that time

I was told about this place by my brother a couple of months ago. In a service station. I went there and they have all pizzas slices up ready to serve. Very big slices with probably about 10 different varieties available. It was fantastic as its halal to get a pepperoni and a meat feast. The texture and taste is exepcianal. Really is my favourite pizza now Expensive but its unique

Best delivery driver so far, bbq chicken pizza had too much bbq catch-up but chicken was just normal. It should have bbq chicken and not bbq catch-up

Great food. On time. Brilliant service.

100% halal and absolutely delicious. Would recommend the chicken and 3 cheeses strombolli

Wanted to collect but for some reason they don't allow collection for telephone orders. Also no collection option on just eat. Strange