Sam's Grill House in Caerphilly

Best kebab house in Caerphilly always polite and excellent food

OMFG.. ordered from here for the 1st time about 10 mins ago and gotta say the worst kebab and shish meat I've ever come across... wouldn't even give it 2 my dogs!!

Ordered from sam's Grillhouse for the first time tonight, We had kebabs and they were absolutely delicious, very plentyful and tasty, delivery was fast and the driver was very friendly indeed, Highly recommended and probably one of the best kebabs ive had, Very easy 5⭐️⭐️⭐️⭐️⭐️ from us

Food was very nice. Would of been abit nicer if it was hotter but understand its gunna cool if having delivery. Over all happy with wrap and kebab and will order again off them.

From start to finish a complete shambles, probably not enough room on here to list everything that was wrong, get your act together otherwise you'll be out of business.

Capable of 5 stars but just lacking a little, the pitta breads aren’t the freshest and the naan is tasteless. The shish is nice but the tikka flavouring is better of the two. The salad is great, always fresh and good portions! The staff are very friendly. I think it needs to focus on the breads, the flavouring and more sauce! Then it would be 5*

Sams grill haus, everything was perfect, thank you for creating a warm and comfortable atmosphere for delicious meals.

New meat specialty restaurant, I ordered the Sams burger with salad and homemade potatoes, everything was super good, the meat had incredible flavor Super good homemade dessert, I will definitely go back

Best kebab shop in Caerphilly!!!

I ordered food several times and it met my expectations. Unfortunately, the last few times it was the same scenario: I ordered a kebab with meat and vegetables (there is an option to choose the exact vegetables), and I received only meat. I'm sorry, but THIS IS UNACCEPTABLE. You can't order white coffee and get it without milk; you can't order a back massage and get a leg massage instead; you can't order chicken and get shrimp. It's the 21st century, no one can't take money and provide a completely different service than the customer is pay for. This is not acceptable!!! I can't understand it. Ps. when you want to complain about food, no one answers after 10 p.m. please think about it and make your service better.

Wow wow wow, best mixed kebab I've ever had thank you guys. I'll be back as Arny says. Still excellent food two years later.

Made a order on line at 7:30pm and was waiting till 9:30pm for our food. I came and was wrong and so I phoned to say that it was wrong and that I wanted it sorted out. Waited for another hour and half and still hadn't received it. We live 10mins away and can't belive we waited 3hrs for food. We phoned for a refund and was told you can either have the pizza or refund. I cant belive that we spent £57 and still wouldn't give me the money back after the long wait wrong had. I use this shop all the time and I have never had a problem before but when everyone has had food and I haven't it is taking the milk. At least offer a free meal next time but nothing. So disappointed in this service tonight.

Ordered tonight on line at 20:15 and was given a delivery time of 20:55, no issue. Called them at 21:25 asking where my delivery was and they said it had just gone out the door. Turned up 5 mins later, from Aber to Caerphilly, fast driver. Opened it up and all food was cold. Since they were meat with salads we couldn't re-heat. Bad service. Used to love the food but will not be ordering again.

Ordered on their app and paid. Money has come out of my account to then have a text message 20 minutes later saying that the order has been cancelled and money will be refunded. Phoned the shop to be told it might be refunded in a day or two. So they have my money over New Years and I have no way of ordering from elsewhere. Will not be using this dreadful business again.

Basically never have a bad experience ordering from here foods always great and is a good price compared to other choices.

We are regular customers, the food is always super tasty and the service is great

Can’t complain about the quality at all. Proper coal-fired kofte, 10/10 The problem is the lack of it. When I pay £13 for a “large” kebab and £3.80 for “large” chips, I expect that. Made me wonder how small the regular is! Don’t offer a large or XL option if you’re going to skimp. It means I’ll probably order less frequently so you’re shooting yourself in the foot.

Been there a few times an superb every time. Donor kebab is excellent. The chef special is probably the best I've ever had anywhere. What's really good is you can choose between a pitta or a freshly made naan. So with the chef special I opted for one of each. I live quite a distance from this shop but I'm more than happy to drive passed lots of kebab shops to get to this one.

Lovely food and staff, home made naan is a bonus!

Love the lamb shish and salad Chilli and garlic sauce very tasty Nan bread it came in was really lovely

Awful food, couldn't chew the meat, chips were half cooked .. Nice guys and girl working there but the food was disgusting, trying to do deliveries and orders and walk ins? .

Been ordering from sams for years but lately the potion sizes have been reduced and prices gone up. Would happily pay for the normal size but not the smaller potions. But the food is absolutely lovely especially the pizzas!

Really gone downhill lately!! Use to be good, hot, quality food, now looks rushed & smaller portions but prices gone up!! I understand prices have gone up & would pay for the portions I've had in the past but won't be ordering again!!

Sad to say that they need to cook there meat on charcoal and not gas, as you can taste the gas, not pleasant at all. The chips are always re-heated and awful 😖 it could be much better and i have tasted all of city road Kebab shops.

Absolutely awful customer service q hr wait and when we complained the woman hung up on me . If you are going to be this late at least have some manners about it

They do amazing food the pizzas are better than domino's with friendly service and delivery

This place is amazing!! Absolutely love the food,always fresh and hot!! Staff and owner are so friendly,find ourselves having food just to pop in for a chat!! Would highly recommend and I'd give it 10 stars if I could xx

Best kebab shop in Wales, stunning food, always on time, fab service, portion sizes are amazing. Really friendly staff.

never ever buying from here again, dripping in grease, order was wrong and garlic sauce tasted gone off, and 1 hour and 40 minutes to wait for it to be delivered. last 2 months has gone down hill and i been ordering from here for years ***** PLEASE AVOID****

By far the best kebab I've ever had, friendly staff.. You be disappointed going to Sam's

Had a mixed kebab the chicken donner was burnt black hard coudnt eat rang to complain fair play they send another this one arrived was swimming in sauce but wasent BBQ sauce had a weired taste.overall very disappointed

100 percent won't be ordering from here agen. My food arrived in a bag swimming in grease. They did just pick the food back and refunded me tho. Absalout shambles 😫 . I then ordered from Wales kebab. What a difference 👏

Better than when it's delivered as the food was so fresh

Doner meat is always fresh and moist. Pretty much no added flavour to the meat so tastes really nice. Portions are excellent for the price, an XL is fantastic value.

Always delicious food fab service

Nice food at a good value price. Clean place and friendly staff

Just tried about 17 times on they website register and log in and won't let me order. 1st time for me to try and place order here too

Veggie pizza with olives and chicken on the second pizza. Ordered 10 inch pizza but didn't eat them both (2 adults ) could have ordered 7 inches. Very tasty 😋

Friendly service and great quality food.

Decent quality and portion size good

Love this place, my regular take away. Quick delivery or quick pick up and food is lovely

Sweet Chilli Chicken wraps are fab!! In fact everything they cook is fab and great value too 👍👍👍

Still waiting on a delivery I placed at 7:50 PM 1 and a half hours ago. 2 meals gone to waste as my children have gone to bed now. Such a shame, always fab food but wont be ordering again with this wait

Without Question The Best Keebabs in the Welsh Valleys I travel 40 minutes to pick ours up, They Really Are The Best, Absolutely Stunning! I won't go Anywhere else!

Food took over 2 hours to arrive, meat was soft, cold & very greasy. Won't be ordering from here again.

Fantastic service and fresh food.

Ordered online on the website for delivery ASAP rather than selecting a time. After 1hr 30mins I rang and they told me upto 2 hours when ordering online. Nothing on website about this. 2 hours 30mins later, still no food. Don't waste your time!!!!!!

Ordered a kabab at ten to seven it finally arrived at 25 past 8. Its took 45 minutes to delivered it. When the food arrived it was freezing cold congealed totally discusting and could not eat it. I wasted 13.00 on food that not even the dog would eat I will never ever order from sam's grill again

Soggy pizza,soggy burger. Normally nice food?

ordered for delivery. Happy to wait. Then told 2 hour wait when I rang up after an hour. Did not say this on website! Lady that answered the phone was extremely rude. Vèy disappointed and would not waste time ordering again .

Ordered 2hrs ago, it's a Sunday and 10pm and there's still no sight of our order...

Great food and service as usual

Amazing food . Highly recommended

Family had a mixed donor in naan bread plus tikka donor in naan bread plus pizza deal 10 and all absolute stunning,definitely recommended thanks all at Sam's grill

Keep the lady i spoke to this evening at 9.55 she has such a lovely polite personality i give her 5 stars x

First time we have ordered from here and it won't be the last. My daughters pizza wasn't the best but then they aren't a pizza place. The family platter that we ordered was delicious and there was so much food. The salad was fresh and the naan bread lovely.

I have to say this was our first meal from sam’s grill. It was amazing. We really enjoyed it can’t wait for the next one. Thank you very much

Ordered 2 pizzas one which was fine the other other cooked with burnt base. Ordered 2 lots of donner kebab, one order was wrong with chicken provided. Both lots of kebab meals had soggy greasy chips and the chicken kebab was foul tasting. Your better off with Wales kebab which is next door.

Phoned an order got it home and 1 of the pizza.s was over cooked ordered a kebab meat and salad. Salad tasted stale and the kebab was covered in grease. The other doner meat and chips turned out to be some sort of chicken and chips with salad the chicken was disgusting and greasy the salad was stale and when I moved the chicken off the chips the chips was covered in grease and bottom of tray was covered in grease so it was so bad we put both kebabs in the bin I would not even give the chicken to my dog so with that I will not be going to Sam..s grill again very poor food for the price I paid £29.90

6 dishes ordered. All binned. Old meat, sauces watered down! 🤢🤮

Currently this is my favourite kebab shop, plenty of meat and the veg is always fresh. Go for the Naan bread instead of the pita, delicious. But I will say, my son had a pizza and it was burnt, although he did eat it and said it tasted better than it looked.

Absolutely beautiful food. Delivery was on time and food arrived hot and tasted really fresh and not greasy. Customer service is amazing when telephoning. Would give more stars if I could.

Chicken Tikka kebab wrapped in a naan....wow. Absolutely brilliant food. Wife had lamb doner, and couldn't believe how tasty it was, and not greasy at all. Always gone to Wales Kebab, but that might now change. Brilliant

I use to live in sengy and was a regular here. The food here is literally the best in Wales!

Very good thanks nice hot spicy chicken

The best kebab ever. I have had kebabs all over wales but sam's is the best by far

Banging food not that expensive

Great food, reasonable price. 2 for 1 pizza on Monday and Wednesday are amazing value

Took ages for food to come, no joy when I rang them, appalling service don’t bother go to Wales kebab instead first class there.

Great place with wide variety. One of the rare kebab shops that do fresh naan bread, amazing option. Good quality food from chicken to pizza to kebabs etc. Definitely recommend. Fairly priced too. Best kebab in the area

Called in on my way home needed something fast it was ok nothing special not as good as KFC but would go there again

Always quick on the delivery and the food has been great

Ordered food online, an hour later still hadn't arrived, so rang them up and they said that they have only just received the order, no apology or anything

Absolute joke ordered food 9 through your site rang an hour and a half in as wondered where food was, was told that it was on it’s way just for us to ring back saying they hadn’t even cooked it, requested a refund for money and waiting on this, have a pregnant lady who’s not happy now thanks a lot.

OK place. Reasonably good food. Very friendly and helpful staff

They do the best stuffed crust pizzas in Caerphilly. knocks spots off all the rest, especially all those big named Pizzeria who suppose to specialise in Pizza 🍕

Great food good portions always arriving hot not cold

Absolutely give this place a miss! Had a pizza delivered that was so burnt I didn't even try it! In fairness they delivered a replacement that resembled a young Freddy Kruger (burnt to a crisp)! The delivery driver mentioned how there oven often cooks them like this😱. The way he understood the refund policy makes me think this is not a first off! Avoid with caution😷😷😷😷😷

I had a mixed donner kebab it was really greasy and the meat wasn't fresh at all. The meat tasted off like they just used month old meat.

the staff are frendly and helpfull and the food is great the pizza's are some of the best i have had. i recommend the pizza (fresh dough made in store) the chicken off the bone and the shish kebabs/wraps grate takeaway will keep ordering regularly

Staff really helpful had a chicken off the bone highily recomend to any chicken lover 5 stars will be going back going to try lamb sheish next time

The food and the kebabs are very nice chicken donna kebab donna it's a really nice delicious and The staff are very friendly

Always awesome food !! Quick delivery. Won't order from anywhere else

Delivery time was extended by 30 mins. I guess they were super-busy. Dinner was delicious tho, best fried chicken in the Caerphilly area :) (Really recommend the popcorn chicken)

Delivery time was extended by 30 mins. I guess they were super-busy. Dinner was delicious tho, best fried chicken in the Caerphilly area :) (Really recommend the popcorn chicken)

Terrible food really disappointed

The salad included red cabbage and carrot which was surprising. The bun was so rock solid my teeth couldn't even bite in and the chicken was too tough. Not overly impressed and probably won't be ordering again

The salad included red cabbage and carrot which was surprising. The bun was so rock solid my teeth couldn't even bite in and the chicken was too tough. Not overly impressed and probably won't be ordering again

Food is always nice I never go anywhere else unless it's shut for Some reason but I have not had one bad meal and it comes within 20-30 minutes as well. Thanks guys brilliant

Nice food definitely order from them again!

Ordered a lamb donner wrap. Got delivered a southern fried chicken wrap in error.

Ordered a lamb donner wrap. Got delivered a southern fried chicken wrap in error.

Terrible food really disappointed

Food used to be lovely has really gone down hill. Pizza was very dry and cold and the surf burger was absolutely solid the beef was like rubber and the chicken was hard then the special pepperoni and cheese baguette was just soggy garlic bread with sum burnt dry pepperoni shoved on the side. Won't order or recommend again.

Food is always nice I never go anywhere else unless it's shut for Some reason but I have not had one bad meal and it comes within 20-30 minutes as well. Thanks guys brilliant

Great food! And arrived in good time, would def recommend!

Food used to be lovely has really gone down hill. Pizza was very dry and cold and the surf burger was absolutely solid the beef was like rubber and the chicken was hard then the special pepperoni and cheese baguette was just soggy garlic bread with sum burnt dry pepperoni shoved on the side. Won't order or recommend again.

Great food! And arrived in good time, would def recommend!

Nice food definitely order from them again!

Fantastic food, great delivery. We live a fair way away from Sam's but food was early and piping hot when we got it. Thanks.