Based on 283 opinions finded in 1 websites
Opinions
Prabhat made me feel welcome, food was amazing, service is great. The chilli basil was great coming back for more asap!!
Jamie J . 2024-07-17
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Prabhat was very helpful! The food was amazing and the staff were friendly! Would definitely recommend great atmosphere and well priced!
Issy K . 2024-07-17
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I was given a 5 Star customer service by Tina. Wow , beautiful inside and out. She gave me a red carpet welcome, seated me perfectly and my order was nicely presented. Thank you Tina. I would definitely be coming soonest.
Johnson A . 2024-07-14
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Excellent lunch at Rosa’s; good Thai food at reasonable prices; we’ll looked after by Tina, Ja and Sneha. Menu varies occasionally but I always find something interesting and a real Thai taste
john s . 2024-07-14
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This place does amazing food and I would highly recommend it if you are in the area. It is also very affordable and the staff are very friendly.
Max D . 2024-07-12
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We were greeted by Tina, checked our reservation & escorted to our table Service was not only exceptional but swift & very pleasant Chicken green curry , superb, cashew stir fry & prawn phad thai very tasty We were attended to constantly, considering it was a busy Saturday evening. The food was served quickly very hot & extremely tasty We could not give enough thanks to our host Tina who attended us both intently & suprised me at the end of our meal with a birthday treat.
niveknotserp . 2024-04-13
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We visited this Thai Restaurant without booking. Located in a nice place at the Blue Waters Shopping Mall near the Cinema. The senior staff NOT FRIENDLY and I would say rude. The ambience is just OK. Not a place to relax and enjoy. The tables were so sticky to touch and the staff ignored our concerns. They are not able to explain the menu properly and is beating around the bush. The Tomyang soup was simply tamarind water. Not good at all. Chicken Satay taste is like old stock and the smell not nice. Total disappointment for Thai food and Thai hospitality. The service charge is too much for this service.
Dablecheck . 2024-03-18
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Woman at the door unprofessional. Kept telling me that our order was being packed up, said it 3 times over a 40 minute period. Also when I approached her to order my takeout, she said she’d be right with me, but never came back. I had to chase her. Then as I mentioned above, she kept saying food was being packed up, but clearly wasn’t!! Ordered drunken noodles with chicken and pad krapao, minced chicken. Both were very tasty, however I had 5 large bits of chewy gristle in the minced chicken, put me right off. Cheap ingredients! Not sure we’d return. Had much better service and quality elsewhere.
Gullinghamgirl . 2024-03-10
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Had the lunchtime menu which was really good..food was served quickly and was hot…good experience definitely recommend
nikb19682003 . 2024-03-06
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I have come to eat in this restaurant plenty of times, solo, with friends & family and it never disappoints. Very good authentic Thai food is served here. The next best thing to eating in Thailand. Good lunch time offer menu. 👌
G-G-Lwin . 2024-02-04
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Lovely spicy drunken noodles! Really enjoyed the food and so nice after shopping to stop and grab a bite. Did book just to make sure.
Dyoung T . 2024-01-15
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We were Christmas shopping but were need of a rest and a bite to eat and happened across Rosas in Bluewater. We both like Thai food so decided to try it. It was perfectly acceptable for the time and place but I do find the 'compulsory' tip annoying.
kenbaines . 2023-11-28
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Food is excellent with so much choice and flavour and the staff are so genuinely wonderful, friendly, helpful and welcoming. Husband and I are regulars as we are totally addicted especially to the Tom Ka noodle soup, papaya salad, drunken noodles and green curry. The list is endless and we can’t wait to keep trying so many other dishes!
209BB3 . 2023-11-28
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The chicken satay starters were almost raw so we sent them back, the manager came over and said a lot of people say the same but assured us they were cooked. The chicken was pink and slimy and definitely raw. The mains were much better. Wouldn’t return.
luvabletoys . 2023-10-31
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Get takeaway from here often, food great, service great, delivery great , what more do you want 5 * 👍 good vegan options
Coastal61605113668 . 2023-09-01
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Terrible service actually the worse I have experienced in a long time - I was still eating my main and we got given the bill she then brought the card machine over 2 seconds later asking me to pay the bill all whilst still eating as the forgot my main so had to wait whilst everyone else was eating she then put the cost in the machine £30 over then what the bill said I didn’t notice this until it was too late and we had paid- finally the manager came over laughing and found it funny we had been over charged by £30 she arranged a refund but so rude and just a terrible attitude the stuff had won’t be returning
Rebecca O . 2023-08-19
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Went here for the first time with a friend for dinner. The staff were very friendly and professional. Our drinks order was taken promptly, and our drinks arrived at the table without issues. The same with our food order, It was taken, and our food arrived really quickly. Our food tasted amazing. You could tell it was made from fresh ingredients. Overall a great experience, and will be going back again.
Lauren R . 2023-08-14
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Teribile cheap tasting food is not even the worse thing about this restaurant. We were greated with a hostile attitude by the lady who was then running around creating a very uncomfortable atmosphere. Found it very unpleasant.
pauladana . 2023-08-10
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friday afternoon. food fresh. really tasty. beautiful presentation. very filling. the staff looked like they all loved their job. no delays or excessive waiting times, hot meals were served IN GOOD TIME. polite staff. lovely ambiance. i even bought to take home. the platter (veggie) was scrumptious. my meal was yummy too. highly highly recommended. one thing was the service charge>>>oops £7 is a lot but I was happy with it all. and they also take blue light card. woohoo
onenea . 2023-08-07
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Me and my husband’s first visit and we were so impressed. My husband even said it was the best pad Thai he’d ever eaten (tofu). I had the tofu green curry which was delicious (and nice and spicy). Staff were very friendly, quick service and wonderful food. I also thought dishes were reasonable in price (my husbands main was £11). Would definitely return.
SleepCat95 . 2023-08-03
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Had a fantastic meal here after shopping at Bluewater. I am most grateful to Tina who had a great personality, very attentive and very quick with the service. The food was fantastic - especially the Thai Green curry. Wouldn’t hesitate to recommend this place for...
189MichaelP . 2023-07-04
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Myself, husband and 4 year old daughter went to Rosa’s for dinner our waiter Anhu was the most polite calm and presented us with everything we asked for with such calm and happy to help attitude, she made dinner better. The food was delicious and...
Departure12529497657 . 2023-06-15
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Hmm...nice food, but very expensive for what we had. Four adults, £180 ! Large service charge added as standard, service was OK but nothing out of the ordinary. I don't normally eat in shopping centres and now I remember why.
LordPhilipOfWansley . 2023-06-03
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Your staf is very impolite. Your manager treats people very badly. Very dirty your staff. Food is cold. Change your girl manager
Ulugbek M . 2023-05-22
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The food here is just beautiful! We had the veggie platter and they swapped one of the items without any fuss. Will definitely be back :)
helenwW5543FN . 2023-05-04
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We ordered a range of dishes and all were good except the beef dishes. The small cubes of beef were tough and chewy in both the Rendang and the Massaman curries. The staff were charming, attentive and friendly but they need further training. They should...
LoubyLou19 . 2023-04-30
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Lovely friendly staff, especially Prissy! She made us feel so welcome with her smile and was very accomodating to my needs- had a newborn baby and a three year old so we had two prams and Prissy made sure we were seated well. The drunken...
Meandmyloveforfood . 2023-04-27
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I live in the area and visit Rosa's Thai quite often. I recently had an issue with my booking (it turned out the restaurant was closed), and they were so kind to call me to apologise and offer me a 50% discount on my next...
cantharella . 2023-04-26
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Best Thai we have had in our life .I was there with my friends and they loved it. the staff were so great and humble to .The fried spring rolls was so testy.
Kiran K . 2023-04-20
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Lots of choices . Parking free. And big spaces but buggies . Best selection of veggie menu. Definitely going back.
Sabina L . 2023-04-18
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Tina was a great hostess - attentive and kind! She was friendly and gave us a great experience at Rosa’s Thai!
Leyla S . 2023-03-25
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It was nice seeing lovely Tina again. First thing I look for is her because she always makes me feel comfortable and knows The good recommendations. I leave Rosa’s kithen satisfied and happy. Thank you Tina and the chefs.
Elly N . 2023-03-20
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Always have had delicious food here without any problems. They cater very well for any allergies or dietary requirements. Friendly staff and a nice atmosphere. The Squid is just...👌
Sabina L . 2023-03-17
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Very good place for Thai food in kent. Loved every bit. Thank you Prabhat for looking after us handsomely.
jonathamm2023 . 2023-03-13
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Best place for meal on UK, i enjoyed with my friend. Friendly environment great hospitality, polite nature, i will suggest to other to vist once. Thankyou for the great experience in food. I am. Loving it.
suvamr2023 . 2023-02-22
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MANAGEMENT READ THE WHOLE REVIEW DONT JUST COPY AND PASTE YOUR MORMAL RESPONSE Shame Left Disappointed Came for lunch today. There were only about 8 customers in the whole place. Whilst the staff did smile, it was only after they bothered to come to serve...
Hoppityskip . 2023-01-24
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Rosa's Thai is fantastic, so don't let this one location cloud your judgement like it has destroyed it for me. Service with a smile? That doesn't exist in this location, in fact service doesn't exist although they do add 10% service charge to your bill...
BenB635 . 2023-01-03
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Visited on 2 January 2:30pm Joined the queue and staff informed us 15 mins to be seated. Fair enough. We chose to wait. Was seated in 10 mins. Waitress very friendly and helpful. Food ordered and served in a reasonable time. Food was very nice....
garryq2022 . 2023-01-02
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After a great few trips our last two have been terrible. The food is lovely as every but the service is so bad it makes the whole event stressful. We visited in August for my daughters 10th birthday, we had her friend with us. The...
vickyjK8623VU . 2022-12-05
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Waited nearly an hour for our food to arrive. When it did a bowl of noodles in soup looked like it had been sitting around for most of that time then reheated. Chicken was congealed and looked like a supermarket ready meal. The restaurant wasn’t...
9924grsgt . 2022-11-06
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Treated myself to lunch today and could not fault anything. I was seated and served by Heidi today and she was wonderful. I ordered chicken satay starter, the stir fried aubergine and egg fried rice, it was mouth wateringly delicious and cooked perfectly. The wait...
Claire G . 2022-11-02
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Had a most disappointing meal here. We ordered 3 starters to share - corn fritters, chicken satay and calamari. Corn and chicken OK but the calamari was inedible it was so tough. We often have calamari out and know if can be variable in softness...
659catherined . 2022-10-31
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Ok. Friday night sitting for 2, staff friendly ordered prawn crackers, a few starter dishes and pad Thai, the crackers took 1 hour to arrive with the waitress saying be careful there may be hot as just been cooked, stone cold from a packet! Waited...
leeboy1969 . 2022-10-29
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Prabhat Restaurant manager and his team was very kind and helped me to choose best Thai dishes. I'm very pleased with the services and food was amazing marvelous delicious.
826rupesht . 2022-10-10
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Absolutely terrible service. To be treated like an inconvenience by the waitress/manager was appalling. I don’t know what the problem was but I wasn’t prepared to be treated like that, so I left. We went to Nando’s instead- Staff there were fab!
CH1232015 . 2022-08-27
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Part of our order never made it to our table, we would of raised the issue if someone had bothered to check on us and how our meal was. We had to ask for the bill before our table had been cleared after waiting for...
elliesQ3933QD . 2022-08-17
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Ordered by 2 thai couples.We ordered our food 15 mins later the food arrived 5 mins later we got our cutlery to eat our food which was now abit cold,the girls had papaya salad and we had chi & bas beef and drunken chicken. The...
stevebJ1279TG . 2022-07-31
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I have never left a review previously but felt compelled to do so. A shambolic experience where the staff rush around looking busy but somehow fail miserably to provide the basic level of service. Asked 3 separate waiters to order, but they looked bemused and...
samfG1278JQ . 2022-07-30
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Our second or third visit to Rosa’s. Previously not been disappointed. Unfortunately yesterdays visit was not up to standard. We ordered chicken & Prawn Pad Thai. I don’t believe it was freshly cooked as it was gloopy and way too sweet. The chicken was tough...
Bluebells59 . 2022-07-24
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Ordered a tofu curry, received a chicken curry and only realised after I started eating it. I have been vegan for 6 years!!! I emailed them to let them know and all I got was an email back asking me to email someone else (weird!?)...
louiselondon22 . 2022-06-20
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Great first experience at Rosa’s Thai Cafe in Bluewater. We were seated quickly despite it looking quite busy. Prabhat and the other staff were very attentive. The food was amazing. That pineapple curry!! We will definitely return. Shame there isn’t one closer to us!
RiverFoodies . 2022-06-19
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Amazing food, we visited on a Tuesday night for a date night. The meal experience and the food was amazing. There was a slight wait to be seated and to order our food due to staff shortages. The main waiter/manager was rushed off his feet....
MCressey01 . 2022-06-08
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I love this place, i often go on my own as the staff and manager are great. i take friends there and they are always impressed. Food is super great and the staff take the time to ensure all your needs are met. The temp...
dee c . 2022-05-18
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One day I'd really like to write a positive trip adviser review. Today isn't the day. Same as the review below. Waited over an hour for food that never arrived before leaving. Didn't even get a sorry. Restaurant was less than half full. I'm getting...
caravan-shaker . 2022-05-02
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Reasonably nice food if slowly produced. Staff were helpful when they noticed you needed something. Almost a great experience, staff just need a bit more passion.
Hoppityskip . 2022-04-29
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Awful restaurant. The manager continued to lie but our food did not turn up even after one hour is sitting inside the restaurant. In the mean time we could see deliveroo orders keep passing through us. Manager or owner whoever she is, need firing or...
jaki0jaki . 2022-04-29
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After a couple of hours shopping in Bluewater we called into Rosa's for some lunch, we had not booked a reservation. A waiter came up to the door and asked us where we would like to sit. We ordered drinks and chose our meals which...
HammyWoodfordGreen . 2022-02-15
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Staff are very helpful and food comes out reasonably quickly Food is well cooked and presented. Nice flavours and very enjoyable
Hoppityskip . 2022-01-25
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Walked in the restaurant, noticed a pattern. The staff a short Asian ethnicity man, placed all the coloured people at the back. Literally grouping people by colour. Its sad to see such people in the hospitality industry behave like this. Terrible sticky tables, greasy food...
funztz . 2021-12-30
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Came here for dinner whilst on a shopping trip in bluewater. The service was swift and we was shown to our table. I felt the tables were a bit close together but luckily no one sat on the table next to us. The food was...
kmratesplates . 2021-11-13
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What a lovely meal we had. Visited with my mum after a shopping trip. Tina our waitress was friendly and helpful. We both enjoyed our food very much. Will definitely be returning and hoping prawns will be available on our next visit. Well done Tina!
popspetal . 2021-11-04
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I visited this restaurant on Saturday 30th October 2021 with a friend. We pre-booked, it was for 6.30pm but we turned up at 6pm, even it was quite busy they did let us in. The menu had a good choice especially for their mains dishes....
joecool1973 . 2021-10-30
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It was our first time and we were able to eat at the restaurant without booking. We had a great dinner for our daughter pre birthday celebration. Staff was kind and very gentle. We were lucky to find Tina and her smile and kindness were...
MamaJazz T . 2021-10-24
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The food was a greasy mess and tasted dreadful. When I asked the server what it was she looked at it and insisted it was a stir fry. Literally reconstituted minced chicken in greasy sauce with no veg or flavour. The service was shocking..felt sorry...
G2348ZXtracys . 2021-10-17
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Sunday evening visit… restaurant was quiet… promptly seated, order taken promptly… drinks arrived followed by starters.. i had the crispy prawns which were well cooked in light batter… for mains i chose chilli basil and mince chicken.. again the dish was well cooked with just...
SonnyFamily123 . 2021-10-10
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Couldn’t be more disappointed with Rosa’s Thai cafe Carnaby Street. The service was very rude and blunt and the food was overpriced with tiny portions that barely justified the price we paid. Would definitely not come to this restaurant again.
francescamB6918CI . 2021-09-28
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Visited on a busy Saturday evening, partly out of interest to see how they would cope in a packed Bluewater shopping mall. No problems at all from that point. We were greeted and well looked after by the charismatic Tina. Food was just as good...
lewisj223 . 2021-09-26
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From start to finish my experience was 10/10. The staff were incredibly friendly and sat me down very quickly. The food was really really good, lots of large prawns and the FOH Tina was very knowledable, professional and even helped me when I was l...
347melvina . 2021-09-24
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The woman who served us Tina I believe her name is was absolutely wonderful. The food is the best in Bluewater. -Luke and Mary
I3102XMmarym . 2021-09-05
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Food and price is ok. Staff are attentive. Highly recommendable when dining in Bluewater mall. One of the places me and my family will go back when in this mall. Thank you
foodguru017 . 2021-08-21
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Went to Bluewater and decided to have lunch, most food areas had queues so we walked around and came across this restaurant. What a nice find, very tasty food, cold drinks and very good & polite table service.
Chefsearch . 2021-08-19
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Starters and drinks were great. For mains there was one hit and one miss. Prawn noodles were pretty dry, green curry was delicious.
edaliday . 2021-08-16
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Busy well run restaurant by Hamza serving authentic well prepared Thai dishes. Couldn't fault any of them. Chicken satays were clearly marinated in spices and served with a lovely crunchy peanut sauce, Pad Thai was good with lots going on, crispy prawns were nice and...
lewisj223 . 2021-08-16
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Great food and service and a fair price.. Try there coconut rice So tasty Ian and Vickie 👍 Can’t wait to go back again
Y9507ZQiand . 2021-08-05
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WoW, what a fantastic little Restaurant, the food was Amazing and could still taste the Green curry warming my taste buds 20 minutes after the meal. The starters were perfect and Tina was fantastic as well, but most of all I take my hat of...
Tonybeckwith01 . 2021-07-27
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Very friendly staff, great food, great service. Not a lot else I can say. Needless to say I recommend this restaurant and it is one of our favourites.
statistical . 2021-07-04
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Went here for lunch. Nice atmosphere good service lovely food. I had a masaman curry very tasty. Prices for a curry, rice and a drink was £17 so not cheap but a nice treat.
Allisoncsuk . 2021-07-04
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The restaurant located in Bluewater shopping centre on the first floor. We had such a great dinner there. Food was delicious. The staff was very attentive to all our needs, professional and very polite. We were treated there like VIPs. Our waitress Tina has scored...
Irina_Springate . 2021-06-23
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We visited the restaurant on a Monday evening as a group of 3, the restaurant wasn’t particularly busy. My dad and brother arrived before me, sat for 15 minutes without being offered a drink...10 minutes after I arrived the waitress came to take our order,...
AmyLouUK . 2021-06-21
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We've been sat here for 45 mins and only been served prawn crackers. We were shown to our table by the supervisor / manager (man in the blue jumper) who didn't say a single word towards us and he was wearing his face mask under...
Megadesk . 2021-06-20
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The food was delicious and so fresh, and our waitress Tina was very kind and made the experience very enjoyable, will definitely go again!
972ameliak . 2021-06-03
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The food was absolutely delicious and I would say its taste is authentic Thai as well. The spiciness of the papaya salad is on point but I would reckon to inform them for those who can't take the heat. The overall dining experience is very...
nickypm123 . 2021-06-01
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I would definitely recommend as food was absolutely delicious, authentic and fresh.Will be going back very soon!
156agnet . 2021-05-31
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There are very few Thai restaurants around Dartford, and we decided to give Rosa Thai a visit. On arrival we were served very promptly and food arrived very quickly. We opted for chicken wings, satay chicken, pad Thai, salad, green curry, rice and spring rolls....
Mark B . 2021-05-30
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I came with a few friends on Friday 28th may. We were served by hamza. From start to finish, the whole service, food was brilliant. Hamza provided us with one of the best services we’ve ever had! Would highly recommend Rosa Thai, not just for...
rb204 . 2021-05-30
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Booked table for 6pm covid rules only allowed one n half hour, waited ages to be served actually only got main 7-15pm ready to walk out just before finally got served. Terrible service
RachelM4238 . 2021-05-29
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My friend and I love a bit of Rosa's and when the restaurants re-opened, we knew where we would be heading. Unfortunately it was the worse experience from the beginning. Left standing for about 10-15 mins, waiting for someone to come talk to us to...
cheekyjen . 2021-05-28
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Great lunch, Covid measures in place. The food was really excellent, service good, thanks to Charlie.
lynntU6804OC . 2020-11-07
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The pad Thai noodle were undercooked and too salty. The spring rolls were tasteless. Not very authentic Thai food.
yenkent . 2020-10-21
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We got served by the handsome, amazing and kind wez! His phenomenal customer service nearly outshined the décidant food, the quirky interiors, and unique drinks menu. The staffs masks made their eyes sparkle like the freshly cleaned tables, covid wouldn't even dare to fight Rosa's...
Stellanfella . 2020-10-10
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We've been here a number of times and the food is always really good and the staff are always friendly
Sugardreams . 2020-10-08
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Small portions and very luke warm food. I have eaten in quite a few of the other locations in London and this was definitely not up to the same standard. Service mediocre and the food was luke warm to cold. Staff were all rushed so...
Bodrum88 . 2020-09-30
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We pooped in for a light lunch on a weekday. They thoroughly apply the Covid safety measures, which is a good thing. My wife and I shared the Pad Thai and Chicken Thai Green Curry, which we chose as it had a 3 chillies marker,...
SalimKent . 2020-09-24
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First time at this restaurant and it was amazing! Good food, plenty of vegetarian options. Even asked about any allergies or intolerances when we ordered. Our waiter Wez was very friendly and chatty. Would go back again!
JessicaEllie98 . 2020-09-19
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Had a lovely dinner here last night and the experience was great from start to finish. All of the staff were so friendly and helpful. We were served by a lovely waitress called Charlie who really went the extra mile and was so chatty and...
Beth A . 2020-09-17
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Had a family meal at bluewater branch Wes and Aey were so accommodating and friendly. The food was delicious and served in a timely manner. Service with a smile, we will definitely be going back.
Mrak333 . 2020-09-14
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Thank you Charlie for great service and lovely food. We really enjoyed our dinner tonight at Rosa’s Thai.
Jamb040 . 2020-09-11
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After a few hours of wearing a mask traipsing round BLuewater shopping centre, it was a welcome retreat to go into Rosas, mask off, a couple of Thai beers, a pleasant chicken satay and an amazing chicken Peanang, and an absolute new discovery brown rice with garlic, how nice was this? Xx. Served by the lovely, charming WES, well done !
juliebabes33 . 2020-09-08
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First time in this restaurant was served by Charlie she was lovely and funny and very helpful the food was absolutely fantastic one the best Thai restaurants around thank
Alancc1979 . 2020-09-05
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We stumbled across Rosa’s Thai as we were looking for easy vegetarian/vegan options and without too much of a queue. The menu looked good and the staff were friendly so we gave it a shot. We are both so glad we did and will happily return.We had the 50/50 crackers with dip, as well as sweet corn fritters, both which were nicer than you expect for something simple. We followed this with a Tofu Panang, Stir Fried Aubergine, and Steamed brown rice. The curry was beautifully balanced and warming. The aubergine’s texture was soft and succulent and so good. Even the brown rice seemed unusual and tasty. The portions were perfect for a good meal and we are both happily satisfied hours after. This is somewhere we agreed proved that you can have GOOD spicy food and go back for more despite the heat because the flavour is good, rather than just blowing your head off with spice. These two dishes were great and I will happily try others another time.Re. Covid - most staff were masked but not all. Service was careful and anti-bac liquid was available on entry.
331ellec . 2020-09-03
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1104 Opinions
It was my first time going and the food and service was amazing. The staff were fast and polite and the food came out at a good pace. Definitely will be coming back, 10/10