Rodeos Burgers and Shakes in Croydon

Ordered via Uber eats and was sent the wrong items. Called to inform restaurant and they told me to reorder again and that they would send it to me. They were asking me to pay more for their mistake and had the cheek to say that I could keep the meals that I didn’t order, which I did not want. I wanted what I paid for. They refused to deliver my food unless I ordered again or went to collect. If I could collect my food, I would not have paid extra for Uber eats service in the first place. It has been over 48 hours, still waiting for my food to be delivered. I have been a loyal customer with rodeos since 2017, but this experience has just lost them that customer. Putting lights up everywhere will not compensate for the awful service they give.

Been eating at this place since 2020. Always been good and respectful. However the last few experiences have been awful. recently we ordered 2 meals in the evening and they sent us the wrong order and when we rang in to inform them, they were very abrupt and said just enjoy the food. We told the guy on the phone that’s not what we ordered and want it corrected, to which the guy said “Place another order and we will deliver again. So I said I don’t want these chicken burgers as we ordered the beef burgers (2x Mexican meals). To which he said “stop complaining and have the food all our food is good, we made a mistake when we packed it, so if you want your meals come to the shop and order again because we don’t have time to deliver. I was shocked at their customer service. I also gave them ample time to rectify the order and pick up the wrong order. There was no response. Due to the disrespect and approach to his customers I don’t think I’ll be going there again. Well done guys a customer lost.

Always fresh food. The food taste nice as usual. Thank you.

Yummy and inviting! Worth visiting with the family.

Amazing food and great vibe, definitely recommend here. Vegetarian option 10/10 also :)

FAKE! DO NOT ORDERV IAN UBER. DRIVER TOOK PIN OVER PHONE AND DIDN'T TURN UP. RESTRANT SAID NOT THING THEY COULD DO. AND HUNG UP.. A V O I D.. DO NOT ORDER

Really tasty and amazing service

Prices good and food always tasty. Can get very busy in here after 6pm

Lost its charm, recent change of owners. Charging different prices than displayed, upgrades for wings 4.49 but tried to charge 5.49. Dry processed patties from JJ Food Service. The guy can't speak english to save his life.

Went rodeos today and the food was absolutely top tier, the service was even better as yayha made it an unforgettable experience with his service making us feel welcome from the second we entered.

Undercook burger 🍔 very bad food with low quality sauces of ketchup mayo worth meal £9.45 A big cross ❌ never go again back to that place When I visit there other customer having same problem of undercook chicken even the replacement is same ❌❌❌❌ a big disappointment 👎🏻

The Burger was not cook properly Customer service was so bad I will never go there again

they are busy the girls not focus on work they keep talking each other

Went yesterday as I always remember there burgers being juicy. It did not disappoint. Shakes were lovely and thick, lasted me all day. Perfect for this hot weather Burger cooked to perfection with just the right amount turkey bacon and pineapple. Chips were hot and crispy. Loved it. Daughter loved her hotdog too. Sat inside by the door, nice and quiet.

Honestly one of my go to places; so affordable and better than Nandos and other peri peri places. Service is always so good! Just ordered something on uber eats and asked if they could add a sachet of peri peri salt and they even accommodated that:) couldn't recommend more

10/10 food, really good quality, i highly recommend

Very nice food it took a while to come through apart from that very good

Very good service and nice food my favourite is jusy lucy

Juicy Lucy was cold not really like it 👎🏻

Been coming there for few years now and the quality of the food never disappoints. Would definitely recommend.

Good food and ambience is really good 👍

Food is too much tasty their. Staff is little bit slow and atmosphere is little bit local one but main thing is food and that is 100% excellent one. Visit the place first time and this is love at first sight ♥️♥️♥️ Recommended and best for foodies.

These guys' chipotle and lemon & herb wings are probably my favourite wings in the world ❤️

I ordered from this place on ubereats, so I am judging the food only. They serve halal burgers and it is genuine patty beef burgers. Food was very good overall. We ordered another time just a week after our first order too. Burgers are patty and juicy, they cook in right wary too. The kids cheeseburger was good in portion for a kid. The only downside is the fries, there are very soft and oily not very fresh. The peri peri chicken was tooooo hot although we ordered medium. It was very spicy that we almost guessed they put wrong sauce on that. But very juicy and saucy and good. The Chicago meat feast is the must ( I believe) and there is also option that you can add extra meat on that. Try the Buffalo Wings specially the chipotle sauce. Their wings are next level and I highly recommend that. The BBQ rancher was good too, the sauce was very tasty and gave the burger the hint if sweet and salty. I don’t recommend hotdogs from this place as it tastes weird and not meeting your normal and usual hotdog expectations. I didn’t like the hotdog at all. Overall, I recommend their burgers. They are fresh, buns are very nice and fresh as well as the sauce choice too.

Best Food on the street. All of my family members enjoy Rodeos. Specifically, wings are very delicious, fresh and made with love. The Burger is nice as well. Thank you😍

Great food. Shakes are the best and burgers are juicy and filling. Service is quick, overall great food spot.

The quality of food has fallen down and the taste is as well.. not having that vibes

Just had a 180oz monSTARRRR burger!!!!! From rodeos Damm this thing was massive and super delicious... soo much meat soo much protein, loved it!!!!!! Thankyou

Best burger i have had in years. What a lovely burger. And my fries were still hot by the time i walked home. Top result.

Food and service was great with a welcoming atmosphere

Amazing food, very good service. Very happy

Lemon and herb wings are my favourite

Amazing food. Flexible in changing your options

Excellent burger (Juicy Lucy) was cooked to perfection. Their milkshakes are also very good.

Fantastic team, a brilliant atmosphere and delicious food! This is such a unique experience and the cowboy theme is brilliant. I would love to come back again 👍

I’ve been craving a good American theme restaurant for ever! Drive past all the time and always wanted to try. Soon as you walk in you are greeted and seated, the staff are friendly and professional, good choice on the menu and reasonable pricing. Burger and fries were out of this world and really gave five guys a run for their money. The milkshake was huge and amazing. The place itself is beautiful with wood cowboy.

Fantastic Beef Burger and Decorations

This was wonserful experince, saff was very friendly.

Food smelt weird, chips were old. Patty was burned. For three meals we were given 1 sauce ... ?? Avoid the place , new owner or something. Prices have gone up and the quality has gone down...

I arrived at the place with my pregnant wife (6~7 months) she had a craving, 3 times I asked the same question before ordering, is this burger spicy? They told me no, to stay calm, I make the payment, the burger arrives and at the first bite my wife almost cried because the burger was spicy, it bothered me, but I was still 100% polite and just limited myself . To ask for my refund, for the bad service, they told me that they were sorry that they couldn't do anything because I had ordered and paid for that burger, and I asked him to try the burger and tell me if it was spicy or not, to which he He refused, in the end we left the premises and left the burgers there. We lost the money, we left hungry and a very bad experience. I do not recommend it

The fries was very soggy. After I repeatedly told them to cook it more . If I could I would have gave it 0 stars . This is always the case . I writing this review because I am fed up of eating soggy food.

We are usually regulars here but have noticed a massive change in service and value for money in the last 2/3 months and just found out the owner has changed. For one order they cancelled it after 45 mins and said the driver did not come but my app showed he was at the store. I ordered again because when I called they said the food was ready it just needs to be picked up but I still waited another 45 mins for it. Ordered today and the rodeo double cheeseburger came with one pattie which makes no sense at all. They’ve changed the chip spice to something else that’s super salty and the burgers are not the size they used to be. Very disappointed as a customer since 2019 :(

The best milkshakes in the world...!!!

4 star, only because the hotdog wasn’t nice (its a sausage rather than a frankfurter). The burger was amazing, Jucy Lucy with a slice pineapple. I would definitely recommend and I’ll also be making another visit soon.

Very unprofessional staff no interest in customer taking too much time saying 5min

Food is processed however service was lovely

Chips are the best in london. Grilled chicken and burgers are 10/10

Amazing healthy guilt free burgers. Warm staff. Such hygienic bathrooms. Lovely people.

This is the best Burger place in town.. Great friendly staff Amazing food. Highly recommend. 5* Even till this date.. The best ❤️ 10/6/23

Burgers were nice, fast service

Amazing burgers but they should work on waiting time. Overall good food.

Amazing place for burgers and peri peri Chicken.

I ordered my meal... driver delivered my order to wrong person as informed rudely by the staff in the shop when I phoned them. I asked what are they going to do and they responded just get a refund from Uber... disgusting driver also advised to wait and they would resend the food which they never did. Not ordering from here again.

I normally quite enjoy rodeos but today was unacceptable. I received my order with sauce dripping from the bags. If I could give it a 0 ⭐ I would. My mozzarella sticks were soked and so was a packet of chips. Unbelievable. Just unbelievable. I'm sure this was just a misunderstanding so next time I do order from "Rodeos Burgers and Shakes, norbury" I hope this doesn't happen. Please reply, Hannah

Had the lemon and herb burger with a tango. Burger was banging, juicy breast with zesty lemon and herb marinade this came with a nice portion of chips. 10/10

Dined in with my partner. I had the hot dog - onions were perfectly caramelised. My partner had a chicken burger which was lovely, because of course I had to try it. I ate way to many chips but the hot sauce made me do it. Had an Oreo milkshake made by Nancy which was the bees knees so was her service. Let down by the burnt aftertaste attributed to the sauce on the wings. Will definitely be back but won’t be having milkshake with a meal - too filling for me. Luckily they have water as a choice for meal deals too. I’m sure next time they will get 5 stars out of me as long as the customer service and food stays on point.

Great food and superb service from the friendly staff.

Love rodeos, great value for money, LOVE the double wings, milkshakes are fantastic and great options for veggie too!

Food was delicious and I appreciated the authentic atmosphere. However, the manager’s ability to handle pressure during peak times and their management skills were evidently underwhelming; needless to say that I left disappointed by the unprofessional approach in that being unable to cater for the customer’s fair request.

Most appalling burgers ever. If you try and comment any negative feedback on their IG posts, they will block which proves they are aware they feeding customer poor quality and want to conceal this and also post fake reviews to promote their business... don't eat their food, you will regret it and not just the price tag!!!

Great food for great price, burgers are very delicious 😋

Burgers seem to be very dry, too much salt in the sauce. Not sure on their cooking practices but something to watch out with this place. Not sure if they lack experience or technique but their meats could be looked at more carefully. Hope the owner takes on critics and improve

Best burgers I'd had worth the price and the staff where lovely and food was out quick Edit I came again but I found 5 hairs in my milkshake that I know weren't mine as they were a different colour and texture

Great burgers and shakes, chip can be skeptical. Service is a bit slow and the shop is in a loud area however its worth it.

Brilliant. Been coming here since I was 15, am now 23. Good food, great wings (probably best in south London). Very friendly staff. Good atmosphere. Would recommend

Good burger place. Food was cooked properly and has a flavourful taste. We got the New Yorker beef burger and the chicken burger. The burgers were great as they have the right ratio but I feel the meat on both was on the dry side. Not sure how long they marinate the meat for but it was a bit dry. Apart from that it’s definitely a place I would recommend.

Everything would be fine, except! The wait" You can't wait 40 minutes for a burger 🍔

Never been disappointed with Rodeos! Food and service always on point 👌🏻

Always delicious burgers and very fast service

Great place for burgers and shakes. Their burgers are the best I have had anywhere in the UK and I have tried many places. The meat is fresh and tasty. The chips are always prepared fresh. This place is the best for burgers in South London.

My staple burger place! Prices haven’t changed in years, and food is always great quality. Staff are polite, friendly and welcoming. Love this place! Try all of there burgers, and ofcourse the wings for sure !

Love the food but can you change the peri peri salt from paprika to actual peri peri salt :(

This place is amazing not only the food but the customer service is top nonch. They accommodated us really well. All my kids were so happy with the food and the staff were extremely polite. Will be definitely coming back again !!!!!!

1 star only provided to allow me to post!! It was not worthy of any stars. Disgraceful service!!! Took our 4 small children out for a meal. The lady (considering herself as the manager) was appalling. Shop was empty when we arrived. She managed to serve ALL customers that arrived after us including sorting delivery orders whilst our children waited way over 45min. We decided to leave and asked for our money back. She tried to plead with us and inform us that our food is almost ready. Making the excuse that other customers ordered online. Which was an absolute lie!! Even two gentlemen spoke up and told staff and us how they wondered why we hadn’t been served our paid order!! It was a disgrace that adults were served before children who arrived FIRST!! The only female staff working there needs either replacing or serious training!! I WILL NOT be taken my family here again!! I do not recommend the Norbury branch it is not kid or family friendly! STAY AWAY!

Good local burger joint. Not gourmet beef burgers but general patties- juicy Lucy is alright, but overall the beef burgers here are not my cup of tea. More inclined towards the grilled chicken burger (inferno)- probably one of the best meal deals flavourwise and price-wise, probably the reason we keep coming back really. Great flavoured chips. Great flavoured chilli sauce (freshly made!). Wings are fine too but nothing spectacular, just drenched in a lot of franks sauce, still decent for the price. Don't expect a serviette in your takeaway bag as a given!

Great burger ,and milkshakes ,friendly welcome and really nice dining in experience ,tbh best place I have found for a burger etc

Love the wings from Rodeos, too bad they closed the one in Penge

Was at purley way and looked up nearest milkshake. Went here ordered 2 milkshakes started driving and what we got was ice cream with sauce, no milk, took nearly hour before we could drink it . I’ll give it a miss next time

Bill calculated incorrectly more then once. Please ask for itemised bill before you pay then check check check. Also check any takeaway orders as a whole meal was missed from mine. Not happy to revisit this restaurant there are many alternative halal burger restaurants.

Went to king burger and had a great free burger. Amazing

Burgers were nice but the beef patty lacked quality, was warm on arrival and not hot as it would or should be having just been cooked and patty was also very bland, no seasoning of salt or pepper. I question whether the patty is from frozen or not actually home made. Chips were nice though. Drinks are from cans and no plates so it's a simple operation. Lucky I had cash in the car otherwise would have had to go looking fo an atm which because of that I didn't order a shake afterwards so they lost out on extra business but I guess it evens out when they pay less tax lol... I should try chicken burger next time. Nice place but I hope they improve the beef patty.

Freshly cooked burgers, scrummy milkshakes & the chips are addictive. Great prompt service with a friendly family atmosphere.

18oz New Yorker was banging. Chips standard. Mayo and ketchup available on every table. Drink otions limited. Wanted pepsi max or zero coke. Only full sugar load pepsi or diet one. Didn't enjoy the drink but great burger made up for it. I will come again.

The best burger place. Probably in South East. The food are delicious, proper family and lovely environment. Must recommend to everyone.

Long wait 20 minutes for eating

As always amazing food and tye milk shakes to die for

Waiting time a bit long, but food was lovely. Highly recommend chocolate shake 😋

Love it 😀 such a amazing staff, the stop next door is amercian too 😀 eat amercian and get amercian sweet.

Best for pace ever…love their chicken and really good customer service too

Waited far to long for takeaway. Had run out of some foods after I waited 10 mins then forgot my order waited a further 10 minutes. Burger nothing special and chips warm

Amazing customer service and even better food

Delicious burgers and milk shake. Reasonably priced and excellent customer service. Would recommend not to over cook patty and season well. Apart from that enjoyed their meals.

Nice quality food but little bit on the expensive side. But very busy shop.

The best in South London, probably in England and and Wales

Very good burger, but a little dry. It could be more succulent!

I usually order chicken with lemon rice, I love it!!!, it has a little black pepper

Avoid like the plague. Incomplete order and cold food.

Happy to live around Rodeos and have their burgers. I've tried a few, but I always go back to New Yorker. I think this burger should be called "Juicy Lucy" instead, because it's more juicy than the Lucy 😇. Thank you for your great food, and milkshakes too 👌

Amazing burguers, they are like homemade but with a special taste. BBQ Rancher my favourite!

Great experience, the young female and young male has excellent customer service.