Rocoto in City of London, Westminster

We booked Sunday brunch here. It was meant to be a reunion with friends and a relaxed Sunday but it was the most stressful lunch experience I've had. From the start our waitress kept stressing about the time and the 'rules' of the brunch. These were not made clear when booking. Basically, while the brunch is bottomless, the fine print apparently is that you can only order two dishes per person and only when 75% of the food the finished, can you order more!! It would have been better to either make this a buffet or move to a la carte because this makes no sense! Two of us arrived first and the waitress made us order for the whole table insisting we won't have time. This meant that when the others arrived, they had to eat what we ordered and not what they'd like. And we couldn't order more until we have finished the food. We tried to make this work since we just wanted to have a good time. But every time someone wanted to order a dish, they servers would remind us of the rule and in the end it just turned out to be a very rushed affair. They also want everyone at the table to order together as it's easier for the kitchen. I'm not sure they're thinking of what's better for the customers!! We felt a bit misled as the rules aren't clear or mentioned on the website and the waitress really failed to read the table. We actually went to the Union bar after to just unwind after this experience.