Rocoto in City of London, Westminster

THE WORST BOTTOMLESS BRUNCH. I wish I could give it zero stars! They have a brunch that starts at 3.45 but the kitchen closes at 5 however the brunch is advertised as an hour and half. I’m not quite sure if they don’t know what 90 minutes is because 3.45 - 5 is not 90 minutes. They clearly can’t count. I have never been so disappointed at a bottomless brunch and I go to a lot all over London. We were told we only had a hour and felt so rushed after talking to a very rude manager who was not polite he said you can sit for 15 more minutes but the kitchen still closed at 5. False information is given and the managers are so rude and don’t know the first thing about customer service. The food is not worth the money and neither are the drinks especially the cocktails which are full of sugar and acidic juice! Please do not book the brunch - you will regret it they did nothing to make our situation better and they clearly don’t care about people returning. I will never come back here and urge you to save your money and book a better bottomless brunch.