Based on 57 opinions finded in 1 websites
Based on 57 opinions finded in 1 websites
Nº 241 in 305 in North Warwickshire
Nº 3 of 5 Pizza & Pasta in North Warwickshire
Opinions
We stayed at The Belfry as a last minute break. Our second night we had dinner at Roccas it was awful!!!!! Overcooked pasta which was just a plate of mush, and the worst kids pizza I’ve ever seen. Dry no topping. Ryder Grill is far better, amazing food friendly staff.
Abigail S . 2024-06-22
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Nice place but terrible food. Initially welcomed by Zak, he was super friendly and helpful. (Then went on a break) We ordered kids pizza with garlic bread and pizza for ourselves. The kids meals were very small, greasy garlic bread and basic pizzas. My pizza was like cardboard, minimal toppings, very dry and tasteless. I'd say it's hard to get pizzas wrong but these were rubbish. My friend asked to have the barbeque sauce replaced with a tomato sauce, but the chef still smothered the top of the pizza with the sticky jam like barbeque sauce, she sent it back and went without. The other waitresses were unhappy, looked bored (behind the bar on her phone), no communication. I asked for the service charge to be removed from the bill, the waitress didn't say anything - at all. There was one other table in the restaurant at the time. We have been coming to The Belfry for many years, using it as a mid way Manchester - London easy place to meet. Like many people I'm sure! The food always lets it down, lets hope that the pizzas improve and people keep up the Belfry tradition.
Vanessa2975 . 2024-05-31
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Food was spot on got 3 pizzas and 3 pastas a good mixture to take away and faith was very helpful would definitely recommend
James C . 2024-05-24
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We were served by Serrina. She was extremely friendly and professional and gave us fantastic customer service! Also the food was great! Will definitely come to Roccas on our next visit to the Belfry Hotel.
Roopm P . 2023-08-31
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We ordered Bruschetta, Calamari, pasta and pizza. Sauvignon Blanc (South African) wine which was very crisp and went well with all the dishes. Excellent service and recommendations by Gemma and Sophie. Thanks for a splendid evening with my buddy!
Nakul Patel . 2023-08-24
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Had an afternoon tea as part of our spa day and was booked into here for a set time. Pre-booking was required and the restaurant was notified in advance of a diner with allergies. Got there and sat down. Drinks orders taken and then - nothing . We waited and waited for our tea and coffee and, after 20 mins, asked again. Nice pot of tea but the coffee was absolutely rank. Worst coffee I have ever tasted. Got a tea instead. Food comes and the sandwiches are not as pre-ordered . Advised our waitress who said I would have to have what was there as it was an additional £10 if I wanted extra!! I explained it had been pre-booked and the lady on the door also confirmed there was an allergy diner. The waitress went to the kitchen and came back with 3 small triangles in place of my savoury offering. She said this is all they had. I again explained I’d pre-booked and wanted what I’d paid for and asked to speak to the manager. At this the manager brought my pre-ordered sandwiches over .our original waitress’s first language wasn’t English and this was evident in her mid-handling of the situation. The manager was very helpful and apologetic, offering good customer service. The scones on the afternoon tea were lovely but the rest of the cakes were a small sliver and pretty pathetic. It’s a shame, I get our afternoon tea was part of a deal, if it’s down right we would co sister returning and paying full price as the rest of the day was spot on.
Man1cmom . 2023-04-21
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Our server Lauren made us feel so welcome and when she found out it was my birthday, she brought out an extra treat with our cream tea. Super service and delicious cream tea.
yvek25 . 2022-12-20
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The food we had was fresh and delicious. Good choice on the menu. Would like to thank Faith - a team member there - she was very polite and professional .
maudkidd . 2022-10-31
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Visit belfry gym and spa with my family after our session we popped into roccas for some lunch, Lisa the waitress offered excellent service and couldn't of been more helpfully and friendly. Highly recommend, great service.
marcuscZ272ND . 2022-07-30
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We were apprehensive about the place based on the previous reviews. But we had a very nice time. The food was exactly as described by the people we asked. The portions were decent. It’s not Michelin star food, but the kids loved their pizzas as part of the meal and our Salmon and Meatballs meals were food. The greeter was good and our waitress (Lisa) was especially superb; she was busy but still managed to help us with all of our requirements - she really was great. The atmosphere was on par with a family themed environment - it plush but good.
jayt2017 . 2022-04-16
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I was apprehensive about eating at Rocca’s as some of the older reviews weren’t good. However we had great service from Lisa, and the food was nice. I had oven baked salmon and tortellini - would recommend.
clareroberson . 2022-04-16
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Bland, overpriced, atmosphere free. As per some earlier comments, a glorified cafe. Our children left their pasta dishes (bolognese and creamy chicken pasta) as they were so bland. Tiny portions for a £7 children’s main also. Starter: Calamari - £9. 6 pieces straight from an Iceland freezer bag, and a pot of mayonnaise. Mains: Wife and I both went for the Dolcelatte salads. To say they were a disappointment is an understatement. Apparently Dolcelatte, pear, and pecans; what we got was a small bowl of bagged salad, predominately Radicchio, (so, very bitter) and was undressed to further intensify the bland nature of the food… and we were literally picking around to find anything apart from the bitter leaves. £10 for that, or an extra £5 for half a chicken breast on top. On the plus side, the staff were excellent.
688JohnR688 . 2022-03-03
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As a second restaurant at the Belfry, I was impressed. Good range of food choices and good prices given a hotel. Drinks are expensive, but for is great quality
grahamb611 . 2021-11-02
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Booked a table at Rocca;s for business meeting. Was asked about a deposit.....then found out for BOTH meals and non-refundable!!!!! Ah well it will be good Sadly no so. Pizza!!! Pizza cutter ropey and not up to it, knives failed despite helpful staff... SAM particularly tried to help AND look into the £40 deposit. Failed and I donated £7.50 to the hotel profit fund!!! I almost gave a 3 because only ate half pizza but staff really helpful!!
jrmds21 . 2021-08-24
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Nice relaxed location for a delicious afternoon tea. On arrival we were given a choice of unlimited either hot or cold drinks We visited at peak time on a Saturday so the restaurant was very busy, but service was still pretty fast and the food was fresh. Nice selection of sandwiches and cakes
Meesonlaura . 2020-03-06
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very nice meal, excellent service and great staff, the meal price was great, thank you for a very nice meal.
jim J . 2019-11-17
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Had Saturday night dinner here, very good pizza, stone base cooked, desert was also very good, service was also good !!
romeybhalla . 2019-11-15
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This is our first stay at the Belfry so our first time eating at Rocca’s. The food was great and it had a really good vibe in the restaurant. Grace was our server and she was Fantasia !!! She went above and beyond for us and we really appreciated it! Thanks again!
Alexxxxxxa . 2019-11-08
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The bruschetta was amazing, the tomatoes were so juicy and tasty, possibly the best starter I have had. The main meal let it down a lot. I had the prawn linguine which was very tasteless and bland. The restaurant itself is more of a café looking restaurant and located next to the spa in the hotel. There is an option to sit outside also. The staff member was polite and asked us about our stay which was a nice touch.
travellingwithshan . 2019-06-04
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We ate at Rocca's whilst staying at the Belfry. The food was exceptionally good, and the restaurant wasn't that busy which was good. The waiting staff were very professional, and polite.
CherryCardiff . 2019-05-07
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Food was beautiful and worth paying more however £11 for a glass of wine was a little disappointing but staff were lovely and would go back.
Josie1804 . 2019-04-18
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Really special selection and plenty of choice. Staff very helpful and courteous. Good quality and choice.
burns100 . 2019-03-29
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Visited Roccas as a guest of the hotel. The food and service here was fabulous, even if the menu itself was a little sparse. Food and drink prices were certainly above average for the type of establishment, though with the included meal voucher this wasn't any of our concern.Early bookings are recommended.
Andrew C . 2019-03-16
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I had hope for a romantic Italian Restaurant, but this is more like a cross between a Little Chef and downmarket Pizza Hut (but with less choice and poorer quality food).
LJCgolf . 2019-02-20
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Not enough choice, food quality could be much better... however we had vouchers included in our package so wanted to use them... pizzas were better...
SimoneCurtis . 2019-02-17
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This is far from an Italian Restaurant, at best a poor quality café style room with inedible food and terrible service
WoodFran . 2019-01-22
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afternoon tea needs pre -booking but specify colour/type of bread. Cake choice was fine but a little heavy on pastry
aeskit . 2019-01-18
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Afternoon tea excellent scones! Part of the spa day experience. With more tea required, they simply refilled as the pots were tiny.
fino4u . 2018-12-08
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Lovely afternoon tea. Scones freshly made and still warm. Lots of tea and cakes! Had to take some home.
Susan W . 2018-11-19
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The evening started with us asking for the drinks menu to be told there wasn’t one due to a “typing error”.
floofin . 2018-10-26
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Everyone else had afternoon tea but apparently have to order 24 hours in advance so we had a very limited choice. Surrounded by spa users in robes
beanie503 . 2018-09-07
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Came here for dinner one night as we were staying at the hotel. I really enjoyed the food although service was shocking. Another customer came in when we had just finished our mains, who was being very much attented to by the waitress. He was served, eaten his meal and paid his bill before our plates were even cleared. We never received spoons to go with our desserts and my partner had to get up and get us some. The restaurant wasn’t even busy and the waitresses were standing around talking. The food is good but due to the poor customer service I would avoid this restaurant.
jadeyshadey . 2018-08-31
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Came with a small group of friends. Was stood at entrance for 5 minutes with no acknowledgement. We eventually went into the restaurant and had to ask a waiter if we could be seated. We were sat in the lower part of the restaurant. We felt like we were just forgotten about. We had to keep asking for drinks and had to ask to order starters & mains.
Summer0032 . 2018-08-28
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Worst bit was very long wait to be seated, queue of people at the door when place is half empty and after we were seated long queue kept forming, only point there was a line of about 5 couples looking very peeved. Servers seemed to be stood at the till a lot, sometimes all of them gathered round one looking confused, maybe they're all new or system isn't good? Servers were friendly and food came quick and hot, but no check to see food was OK, and no apology for wait at door. Our starters (risotto and garlic bread) were really delicious, particularly risotto I loved it. My main, the antipasto was enormous and really delicious, very pleased with it. However husband's meal (lemon chicken) wasn't a great flavour and had dry chicken. It was smaller than his starter he finished it in no time. Seems a shame when rest of food was great! Could be very good there, menu needs ironing out and more serving staff. Also alcohol was overpriced but didn't think food was.
Jessie W . 2018-08-24
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Service wasn't great either. Only 5 other tables in and the still managed to forget a drinks order. Food was very average and expensive for what actually arrived, £14 for 2 tiny pieces if chicken about double the size of a McDonald's nugget.
peteandsuzanne . 2018-08-19
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Awful service just awful, wasn’t even busy 4 staff on serving. When ordering drinks to go with afternoon tea told can only order one at a time so couldn’t have Apple juice and coffee had to drink one at a time, very strange and when asked why, told because she was the only one making drinks. Then took so long to get drinks it was ridiculous. The food was okay nothing amazing, not asked at all if everything was okay, had to call over the waitress to order a second drink. Second time I’ve been here in 10 days really won’t come again. Much better afternoon teas and service in other hotel/spas.
Karen G . 2018-08-09
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On a spa day and went to order a glass of house wine. £12!! Get a grip Roccos. So if I ordered a bottles worth in glasses I'd be looking at £50. Extortionate.
Becky H . 2018-08-04
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Had dinner in Roccos very nice staff food was good service was a little slow but made up for by the very polite charming service
kattew . 2018-07-16
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Oh my Word... where to begin. Deal included starter and main and or starter and dessert... we all opted for starter and main....we all had calamari...wrong choice as was not good..then ordered four different dishes and not one was any good in fact I did not even eat mine nor my hubby...we were offered another choice but declined and then we were offered a dessert which we declined...
bevalt52 . 2018-07-10
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We were staying at the Belfry for a spa weekend and chose here to eat. The food to be honest was at best average, certainly nothing special and definitely overpriced, it didn't really taste homemade at all as we chose the pasta. The staff left us standing at the the door for several minutes while they all stood around talking eventhough they saw us, we nearly gave up waiting, they were not overly friendly during the meal either unfortunately.
Catsmother12 . 2018-04-15
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My son took me here recently for a belated Mother's Day meal. The layout and decor are attractive but that's about it. The food is SO expensive. £14 for a pizza. Really?? I had the spicy one which had a only a few pieces of pepperoni on and 4 jalapeños. Tasted ok but in no way worth £12.95. The drinks are exorbitant. £9.85 for a large glass of the cheapest wine and £5.20 for a small bottle Stella. If I'd gone for a glass of Chardonnay it would have been £12.70!!!! We went non alcoholic as a result but they were a rip off too.
janeybobs41 . 2018-04-07
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Had afternoon tea as part of our spa day,we had gone in an hour before for a coffee and paid £8.20 for 2 cups!!
vickyw123452016 . 2018-03-20
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Our waitress couldn’t do enough for us a true credit to her profession and the owners. I wish I could remember her name !
jdwhu34 . 2018-03-12
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Came to roccas for a family meal, the food was really good and my kids are quite fussy eaters but enjoyed the food from there. Great service aswell.
romanaakram . 2018-03-01
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6 of us (4adults 2children) had a fantastic meal here on Friday 23rd Feb.
KirstyC_2311 . 2018-02-25
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We came in at 12 -sat at a table and went to order. "we are not ready", "you cannot have that table" -abrupt, no hello.
Gabrielle L . 2018-02-21
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£40 vouchers were very restrictive as to what you could use them for, without being clear at the outset.
bob s . 2017-12-31
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Ok if you like fruit cake ! a little disappointed with a choice of cakes .Service was good six pieces of fruit cake ,3 small mince pies , & 3 very small little cakes with fruit on top
louise m . 2017-12-27
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Was quite surprised that this place was so quiet on a Saturday night, expected more people and more atmosphere. The service was good and the food was lovely - pizza and tiramisu; very good!
384jaynes . 2017-11-08
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We ate here on a Saturday night, while our waiter was very good it did not deter from the fact that the food was fairly basic and defiantly more for families with smaller children then couples or friends.
Jackie D . 2017-09-04
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Ideal for families, great for a coffee or Pizza/Pasta. Friendly helpful staff. A nice change from the more formal dining.
SagaloutsTour . 2017-08-08
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We dined here recently as a couple and had starters and a pizza main. The food was very nice and full of flavour. The staff were very pleasant and added to the experience. The only grumble was the price of the drinks. We were here as a special occasion so didn't mind the cost so much but £30+ for standard bottles of wine is a bit steep in my honest opinion
d32n . 2017-07-27
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A bistro style restaurant with very pleasant staff and nice food albeit a bit limited on choice. Just a shame that evening guests had to dine with spa guests wearing robes and shorts.
calmatthews . 2017-07-20
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Afternoon Tea as Rocca's Pizza Pasta within The Belfry was truly terrific. My friend had arranged this for me as a belated birthday treat following our Fire&Ice; Spa Day at The Belfry.
MissIndia66 . 2017-05-05
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We spent weeknd at Belfry. Tried food at Sams first night. Terriible. Ryder grill accetablel. Third night we tried Roccas. otally empty. Acceptable pasta and pizza. Service without commitment.
Brekkan . 2017-04-04
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I ordered the carina pizza and it was really nice. Drinks expensive but food reasonably priced and presented really well!
Emily H . 2017-01-22
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Food was average to say the least. We were the only people in there on a Saturday evening at 7.30pm and now we know why! The bill came which showed two glasses of Pino at £12.25 each when I checked the menu they are charging a large glass of wine at £12.00 for a large glass not only is that bad enough but they decided to charge me an additional 25p per glass. I did mention this to the waitress I said the prices are extortionate you've over charged me! It was a toss up between Pizza Express and this place. We'll never go back again and the fact it was so empty other people know this too. This place has potential to be a nice family night out! Pizza Express next please.
hannahwalker2016 . 2016-11-12
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We ate at this restaurant as a family whilst staying at The Belfry Hotel. The restaurant is soulless, cold and lacking any kind of atmosphere. The food was overpriced and distinctly mediocre. £18 for a glass of valpolicella. We loved the hotel but hated the restaurant. The following nights we walked to the nearby Cock Inn which was superior in every way, delicious food, excellent ambiance, and you can buy a bottle of wine for less than a glass in Rocca's.
Clarabellapp . 2016-08-05
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112 Opinions
Unfortunately only two stars for wrong telephone order. The food didn't blow me away and I've eaten a lot of it around the world 😉. How can you not add lettuce to a kebab when you asked for it? Secondly, if you mix up the sauces and add a spicy sauce instead of garlic sauce, it's too much 🫣. After the phone conversation - why didn't you add lettuce as we wanted? I thought that if you wanted sauce, I wouldn't add it anymore 🫣. As for Hamburgers, Aldik's ready-made ones look better 😁. The only thing they managed to do was pizza, which saved them to two stars 😉.
15 Opinions
Went here tonight and it was very busy. Taken to a table and given 2 menus. We waited 20 minutes before the waiter would even take our drink order - he was more interested in cleaning tables than seeing to customers. Then we were told we could only buy slices. We’d seen the slices - which were being breathed over by customers coming through the entrance. No thanks.