Pumpkin Cafe in Wigan

Worst coffee I have ever had … awful. The place smells of rubber due to there being some mats down around the fridges. It is extremely run down and desperately needs a refurbishment. Really tatty and scruffy. Hazard tape on the floor. Damaged work surfaces. Holes in walls. Lighting not working. Doesn’t look good from a hygiene point of view as a place that serves food & drink.

Great staff especially Susan, she's an absolute angel 😁. Quick, friendly service with a smile and great coffee, can't rate any higher. Pumpkin does need a Facebook page though, you're missing out on more social presence. Just a suggestion. P.s, Susan deserves a raise, yeah I said it lol

I've been coming here every morning for over 6 years and two things have never changed. The coffee is always great and so are the staff. This is hands down the best Pumpkin cafe in the UK, nothing against the others, just this one has Susan 😁. She's an absolute sweetheart, always has a smile on her face and loves to have a laugh. She's the extra kick with your coffee that you didn't know you needed lol

Nice wee buffet shop on platform 4, great coffee served by Sue! Small but just what you need to grab a coffee & a snack before catching your train. £4 for a large americano, not bad in comparison to other larger chains - you can get coffee & a bacon butty for £5 in the mornings 👍

A little haven! We were changing trains at Wigan on our way down to the NEC... very early very rushed and very tired! So it was so nice to jump into the Pumpkin and have a chilled 10mins... staff were great, place was very welcoming and clean, lovely little spot! 🙌

Friendly chap serving, decent bacon roll and was ok with my dog for take out

Always a nice coffee but the opening times need updating 🙂 I travel through on a Thursday around 16:30 - 17:00 and it’s not been open then for a bit now

This has long been a vital and convenient stop off point before catching trains. The staff, @Kudos to Sue, are friendly, nice practical layout and best of all a place to get a newspaper or magazine for a long ride. What a mistake to stop stocking news and current affairs. Please bring those back, we need them. Thank you, Sarah.

Really nice hot chocolate and John gave wonderful service :)

Sue was very attentive to her customers and kept spirits high with all the cancellations and delays shes a credit to her employers at the pumpkin cafe Wigan train station very satisfied customer Jane made my travel a lot easier x

Stocked with treats and a few hot sandwiches. Staff are friendly.

Called in for 2 coffees, the lady serving was very friendly and helpful.

Lovely staff, service with a smile, great place to go before your train

Use it regularly. Staff are friendly and helpful. Am looking forward to the renovation.

Good coffee but inconsistent opening hours and quite expensive

Great friendly service and good coffee!

I stopped for a bacon butty & latte & it was very tasty & the latte much nicer than overpriced & too strong Costa's! The lady serving offered me a bargain meal deal for £5.30! She was friendly & welcoming & makes great coffee 😊

I had the coffee and Bacon Barm, and Bacon Barm was not good. But Coffee was ok

Lovely little shop on wigan North Western platform. The lady is super cute, cheery and polite. She made an excellent oat milk hazelnut hot chocolate and was super kind. Lovely drink and lovely lady :)

Brilliant service, drink ready to go soon as I walk in. Very friendly!

Way to expensive- £5 for a pre package cheese and pickle sandwich in fridge. Marking up products due to its location, Shame.

Sorry but £6 for a regular black coffee and a cup of PG Tips tea is insane. I can get a decent sized breakfast for that price.

Just been in for a coffee with my husband and honestly i loved every moment the layout of the cafe made me nostalgic about my childhood... i ordered two hazlenut oat milk mocha 😋 as myself n my husband are quite picky 😆 and honestly it was a superb coffee as a Starbucks ssv i love to make comparisons and i was sooooo happy... Lovely conversation with Susan Ashworth the team member who served us .... Keep up the excellent work and the coffee flowing 👌 👍

Excellent service from Susan and her colleagues! Always super friendly and happy to chat!

Greeted politely, good coffee served quickly

Came in for a latte for the train journey. Very friendly staff, very quick. Nice clean cafe

Great hot chocolate, best on platform 4

Great little place Lovely latte Staff are great characters A credit to the station

Susan was so super kind and helpful! Thanks for the paper clip!

Friendly staff. Good waiting location.

Not bad prices, great hot chocolate!

Viv from pumpkin cafe was brilliant, custom made coffee and it was delicious! Thank you!

Simply wonderful, service with a smile. A warm haven on a fresh winters day!

Owen served us and as always the drinks are great! Very friendly and good customer service. I'm very happy! I'm always there.

Excellent service- very accommodating

What a pleasant way to pass waiting for a train. We were made tea exactly to our taste, and a good chat thrown in. We'd come again just for that

Ten out of ten experience viv so nice and outstanding.

Fresh bacon rolls was perfect! Amazing service! Vivienne is lovely and you feel welcome here 🤍

Viv, was very helpful - let me put my own milk in and offered 3 different kinds. Lovely and friendly

Very friendly and helpful staff.

Excellent service. Viv was so kind. They don't sell pens but she gave me 1 for my journey

Very good range of drinks at reasonable prices, always friendly customer service and always very efficient

Vivienne’s attitude is wonderful! She is always so friendly, efficient, a great customer approach!! Thanks Vivienne

Very nice staff serving fast coffee is the best

Vivienne is so lovely, super friendly and efficient!

Vivian was very helpful with our complicated order!

Quick, efficient,polite. Thank-you

Always efficient and friendly service before my morning commute!

Vivienne was lovely! Great staff.

Viviene very friendly and helpfull

Had a lovely late morning Frappe at Pumpkin Cafe on Platform 4, Wigan North Western. Prices reasonable for a train station. Frappe was excellent, not too sweet or too strong, just a perfect frappe.

Very friendly service from Vivienne and David.

Fast service and very welcoming. Dave an viv are a good little tag team. Really made me smile. Cafe very clean and well stocked.

Excellent service. Lovely, thoughtful lady. Couldn't do enough for us.

Pumpkin Cafe, is a small cafe on platform 4, friendly and reasonable prices, it was a life saver with the nearly two hour train delay

Friendly and quick service from John and David, hot drinks were fantastic.

Only came in for a cup of tea but everyone was friendly the service was great! By John and david!

Vivian provided great customer service and was very friendly

Vivienne is an absolute delight. She turned our stressful and bleary-eyed start of our journey completely around. She was friendly, helpful and really took time to chat with us. What an absolutely lovely lady and a real credit to the cafe and the station as a whole!! X

Very friendly and quick service and excellent coffee! Thanks!

Extremely expensive, staff were lovely, attentive and efficient

Great customer service Very friendly staff

Best hot chocolate I’ve had hands down.

The staff are always very lovely and helpful. Never had a wrong order and always seem to work well during rushes. Come here almost everyday and wouldn't charge that at all 😊

Good friendly service coffee was beautiful

Really friendly lovely lady served me, nice coffee, lots of choices of fresh food and a warm relaxed place to wait for our next train

I go in often for a caramel latte and they’re always quick.

Regular customer, service always great Susan served me today, Happy and friendly, very approachable and is a great asset to your company, goes above what I think is expected in service industry.

Service dreadful, ignorant young guy, ignored me when I wanted service then turned his back on me while I was talking to him! Get another job if you don't like people!

Hi guys. I'm at Wigan North Western Station and just bought a very nice coffee from the Pumpkin. However a lady walked passed and split it, so I went back to the Pumpkin and mentioned this and they gave me a free coffee. And I would like to say many thanks for this.

Regular visitor to pumpkin, do a decent coffee

Poor coffee. Staff are ok but could be a lot better. The front door doesn't shut so in winter it's freezing. I'm pretty sure the floor hasn't been replaced in 20 years and even though it probably gets cleaned daily it looks awful. The advantage they have is that their customers have nowhere else to go so why bother!

Expensive and simultaneously rubbish. £2.40 for a cup of tea. This is Wigan not Chelsea. Maybe they should spend some of their profits on a door that actually closes so you don't freeze to death when you're sat inside and a decent mop to clean the floor.

Miserable looking staff, not much interaction with customers. Acceptable coffee and tea but not the same standard as other well known chains. The place does not look the cleanest and sometimes smells quite bad. I guess that is due to the customers as well.

Might as well have thrown my £3 down the drain as that’s what I did with that awful awful coffee.