Premier Inn London Putney Bridge hotel in Hammersmith and Fulham

Didn't even have propa heating had a electric heater slapped in the middle of the room drafty and dirty room bed covers was not clean

If I could give 0 stars I would. Horrible. I booked 2 separate beds, I only received 1. Anyways, when I came into the room I started noticing things, first of all. Really bad case of black mold all around windows, under windows on carpet, just everywhere. You need to go to reception every time you want your room clean and even if you do go there, they will probably not clean it. First night I noticed blood stain on bed sheet, next day they changed it, but there was another small stain. I didn’t really care about that one. But next time they were supposed to clean the room, they just made the bed and that’s all. The same stain was there. Bathroom wasn’t cleaned. I got fresh towels but guess what? They smelled like a dead fish. All of the “clean” towels had stains on them. Reception wasn’t nice at all also. There is also no fridge, WiFi is almost non-existent. Also, trash bin so tiny it didn’t last a day. Room had a small radiator that was barely working so it was very cold. Central heating non-existent All over horrible stay, I will never come back again. Worst hotel experience ever.

Hotel very old, but staff very friendly. Will stay again

Amazing food ,amazing staff ,enjoyed my stay here

Nice location and friendly staff,clean and spacious rooms

We had to stay here in an emergency. The staff were helpful, the beds comfy and the dinner was reasonable

It's good for basic, but reasonableness good quality accommodation. It's better for it's location, near to the River Thames, Fulham palace and the park. Putney High Street for cafes ,pubs and shops. Only a one minute walk to the Underground station.

A perfectly fine place to stay if you aren't planning to spend any time there at all. Rooms: Similar to previous reviews, cleanliness was poor and the room had a damp, cigarette smell - we also had *really* poor drainage in the showers. Service: This was the main issue and some customer service (re/)training wouldn't go amiss. The front desk appear not be aware of their own complaints procedure and immediately personalised the situation with extremely poor attitude and defensiveness when we raised the problems with the room. Given we were checking out, a simple "I'm sorry you had this experience, we'll pass this on to maintenance staff" would've been fine.

Excellent bar - only place open on Xmas day!

The reception team is brilliant! Especially Mario, who was VERY helpful and attentive! The car park had a fantastic promotion, £10 only donation to charity! The clothes iron could have been cleaned. Overall, would definitely recommend it! Excellent location too!

I had a good stay at Putney Bridge. The connectivity is a major advantage, with easy access to the ferry, the Putney Underground Tube Station (although not accessible for wheelchairs and buggies), Putney National Rail, and a bus stop just steps away. The family room was comfortable, though there was no oven in the room. The staff were helpful and always ready to guide us. The tap water in the bathroom was drinkable, as is common in the UK. However, it’s always good to confirm the availability of safe drinking water. Overall, I’d rate the stay 4/5.

Good hotel in a decent location, well priced. If anything the hotel was slightly dated compared to some other premier inns but still a good place to stay in London on a budget.

Despite its drab exterior our bedroom was freshly refurbished , warm and comfortable and we had a great breakfast. The front of house staff were really helpful and friendly.

Perfect everthing. Room very clean and staff friendly

This Premier Inn was very disappointing as far as the building, reception area and rooms were concerned. Very poor. Carpets old and smelly , needs a total refurbishment. Staff very nice but definitely won't be stopping again I'm afraid. Views were lovely so a real shame.

I always return to this hotel.I am very satisfied with the staff, the room and the English breakfast.

Lovely, clean room. Bed was very comfy, and very quiet due to the double windows which was nice. Would stay again.

Typical Premier Inn tube station 150 yards parking aswell. I like it because it's central enough for us and it's quiet

I'm not sure Sir Lenny would like it here. It needs a bit of updating, carpets, bathrooms etc.

Booked the rooms for friends visiting from abroad. Lovely location on the river, right next to the tube station. Great customer service. They really enjoyed it. I would book it again!

Accessible location. Great staff.

Great hotel, suited our needs perfectly.

Good room and location. WiFi flaky

We have stayed here before the location is brilliant but considering where it is, Putney Bridge, it is a very tired looking Premier Inn. The room was not as clean as we would have liked, the sink needed a good clean, brown ring around the plug hole and chocolate on the carpet by the window. Considering they wanted to charge us £10 for checking in half an hour early, the room should have been spotless. Angry about early check in charge, which we did not pay, went back later.

Everything in this Premier Inn is looking very tired. It feels like it needs a revamp. The corridors felt cold and smelt damp. The bathroom was a bit grotty and the toilet in bar/lounge area were grim. At over £200 a night I would expect better. Premier Inns are usually good value. Thank goodness I did sleep ok though.

Second time.Very nice hotel and friendly staff

The service quality of this hotel was very poor, highly not recommended. My wife and I stayed at here for few days in Feb. We had a very bad experience. Firstly, when we wanted to check in, there no staff at the receiption. We needed to wait for a long time. Secondly, the facilities of the guest room was very poor , we looked like to stay at old fashioned home for the elderly or disable person. Finally, the hygiene was extremely poor, especially at the bathtub in the washing room. It was very dirty and unacceptable.

Big room, but I had to go and get a clean towel before I could take a shower as one towel in are room was very stained and dirty. There is also a bad smell from the drains in the bathroom in the morning when you first wake up, very off putting first thing in the morning. Plenty of hot water spacious room, but very tired.

DO NOT under any circumstances leave your car here! I parked here in the only available space and went to a Fulham game. I came back to glass everywhere, to find out my car along with 6 other vehicles had been broken into and the contents stolen. Car park owners and hotel completely helpless! Case was closed due to hotel and car park owners failing to have appropriate cctv. Police said this happens very often in this car park. Others have had their reviews deleted so beware!

Room was cold breakfast was pants

Quite a bit more outdated than other Premier Inns in London, but quite a pleasant and central location, very close to Putney Bridge underground station and buses.