Based on 525 opinions finded in 1 websites
Based on 525 opinions finded in 1 websites
Nº 136 in 377 in Falkirk
Opinions
Just stayed overnight for work, friendly staff, very clean rooms, great breakfast. The Bruce pub next door is fantastic value too. Thanks
Mystery Shopper . 2024-12-05
MORE AT Google
All let down by the restaurant next door with a kitchen that closed at 19.45. This is the second time this has happened in a matter of weeks at a Premier Inn location. Premier Inn you need to up your game.
Paul Rigby . 2024-11-18
MORE AT Google
As always we get really good service at all the premier Inns around Falkirk
Graham Innes . 2024-11-16
MORE AT Google
Decent enough. You know what you are getting so if the rate is right it’s fine.
Brian Moore . 2024-11-07
MORE AT Google
Stop off over night from the Highlands, thought we could go see the Falkirk wheel and Kelpie. When we arrived, first impressions was what a mess the car park and building was. Went into the reception area, not welcoming at all. The room we had, was clean but very dark and dingy. Look out of the window and all we saw was litter and bird poo on the window. I thought Premier Hotels had standards but not with this one!!!
Susan Horne . 2024-08-07
MORE AT Google
My first impression was not so good as we pulled up in the car park. I really was unsure if we were in the right place. It is very tatty and looks so run down. However the staff here are superb, friendly and very helpful. They are doing a great job. The breakfast was great and again staff did a great job. The breakfast room is very small so a little difficult if you want a bit of space. My advice to the Premier Inn is give the place a bit of TLC and give the outside a tidy up. The staff are already doing their bit. I think they need a little support from above. If it wasn't for the staff the star rating would be much lower. The picture is from our room window. The restaurant next door stops cooking food at 7.30 so not much good if you want to eat there after a day out.
Shane Perrin . 2024-08-02
MORE AT Google
Typically comfy bed, very poor soundproofing in my room, especially from above! Loads of parking, easy to get at all local attractions. No frills but safe and warm
Dean Cox . 2024-08-01
MORE AT Google
It is another PremierInn. However, what usually makes a difference is... Staff - very polite, helpful and with problem solving approach.
Bartosz T Chalas . 2024-07-31
MORE AT Google
We arrived at this Premier Inn and we were shocked by the exterior and the reception. The car park is full of weeds and potholes. The entrance and reception area is absolutely filthy. We walked away as a consequence. We are still trying to get our money back from Premier Inn and we have been very good customers for years.
Jackie Johnston . 2024-07-02
MORE AT Google
First impressions are dire. Driving into the car park, the tarmac is full of potholes and weeds. It all looks very unkempt. Reception is small, dark and dingy. There was a cigarette end on the mat inside the entrance and it lay there for a long time. The staff were pleasant but kind of tired, which is how I would describe the hotel in general.
Suezi Page . 2024-06-17
MORE AT Google
Massive rooms, Staff - veeeery helpful, and location - perfect for my purpose
Bartosz Chalas . 2024-06-09
MORE AT Google
Rooms are neat and clean with all required amenities. Location is bit outside but motorway is nearby.
sunil solanki . 2024-05-30
MORE AT Google
Excellent service very clean rooms
Italo Anderson . 2024-05-26
MORE AT Google
This time the thermostat controls worked - ideal room temperature for sleeping attained - The usual chair was missing, otherwise perfect.
Howard JONES . 2024-05-26
MORE AT Google
Nice Inn, staff were helpful and friendly, breakfast was great,plenty of options to choose from, I would certainly go back again. 😀
frankie hewitt . 2024-05-22
MORE AT Google
Loved Scotland, loved Inn but quite a walk to any other facilities.
Kevin Tidey . 2024-05-02
MORE AT Google
Amazing place, very friendly and helpful staff, beautiful area, close distance to Scotish atraction, for sure we will be back there ❤️
Basia Klim . 2024-05-01
MORE AT Google
Comfortable and clean room. Perhaps providing a biscuit with the in-room tea tray would be a good idea. Very friendly staff.
Robert Crichton . 2024-03-22
MORE AT Google
Rooms could do with an update but staff were friendly
Ronald Mckenzie . 2024-03-19
MORE AT Google
Staff were superb at welcoming us for our stay. The check in was quick with no problems. The public free carpark is the size of 2 football pitches and will easily take any size car, van or larger vehicle like a motorhome if so required. But be aware the surface is very rough and some potholes which can make it tricky for wheelchair users. The main Disabled parking bays approx 4 by the front door were always full of works vans when we needed to park all with no blue badges? The other disabled bays were across from the front door approx 150 feet away across very poor and potholed road surface and in the rain meant being very wet when I eventually negotiated the terrain. The lift at this hotel will only take one wheelchair and luggage but was very clean and fast. The rooms are a little tired and ready for a refurb and it could also do with power sockets for both sides of the bed. This would mean not having to use an extension power cord to run my CPAP machine at night. Also the thermostat wasn't the best I've come across on my travels. Be warned have a shave before a shower as the extraction fan only works when you flush the toilet and so the bathroom is like a steam room when you've done, everything is dripping! There is no air conditioning but a fan is provided. The main room window open 6 inches. The Breakfast was taken within the hotel in its own dining room. Buffet style with good hot dishes available and the staff were fantastic with the service. Good choices of drinks hot or cold. Great location for easy access to the motorway but far enough not to hear it. The photos were of the Dining room which was spotless.
Kevin Gent . 2024-03-17
MORE AT Google
Nice hotel WiFi could be better. Clean rooms, housekeeping when needed. There is also a delicious restaurant that I can recommend.
Cascadeur . 2024-02-28
MORE AT Google
Nice hotel, WiFi could be better, room clean, housekeeping is done if necessary. There is also a very tasty restaurant that I can recommend.
Steffen H. . 2024-02-28
MORE AT Google
A stay for some nights. Rooms on average level, good breakfast.
Rudolf Wintgens . 2024-02-13
MORE AT Google
Does what it says on the tin. Staff very friendly
Chris “Things to do” S . 2024-02-07
MORE AT Google
Really nice welcome by gillian on front desk. Got us sort no problem, with a lovely smile. Room's super and clean. Comfy bed good shower. Tea an coffee in room. In all good stay. 👍
Daniel Inch . 2024-02-04
MORE AT Google
Similary restaurants in Central Scotland
26 Opinions
Sign in my back door saying buzzer is broken use the fro t door buszzer. I get a call from the driver saying my buzzer dont work. Ha ha ha REALLY who new . Then wanted me to come and get delivery, overed chathed at 4 quid for a 6 min drive
56 Opinions
I recently ordered takeaway from Eat Well, which was fantastic. The menu is large and varied, with all the classics you'd expect. Portion sizes are huge and the prices are very reasonable. The food was ready as soon as I arrived, and the staff were very friendly. I would highly recommend Eat Well; it has become our go-to Chinese Takeaway.