Premier Inn Edinburgh A7 (Dalkeith) hotel in Midlothian

Always followed the advice - if I can't say anything good say nothing - so,... ..........etc

Staff did not stop people running around, making noise from 23.00 to 00.30, so it's not good night's sleep. Breakfast was as expected. Plan to have your evening meal elsewhere, and it looks like permanent staff problems, so only drinks are available in the restaurant.

Wanted to express my disappointment with the recent experience I had during my stay at this hotel. As a loyal customer who frequently chooses Premier Inn for all my trips due to the consistently excellent service and hospitality, I was extremely disappointed with the level of service provided at the establishment. Unfortunately, I found the hospitality and overall service to be far below the standard I have come to expect from Premier Inn. The experience was, in a word, pathetic (which is the most polite term I can use to describe it). I believe this does not reflect the values and quality that Premier Inn typically stands for.

GOOD ROOM. NO LIFT. FOR DISABLED PEOPLE. LOT OF STAIRS. BOOK DOWN STAIRS. XXX

Rooms are ok for a stay during a trip or business travel. The location is good. Staff at the hotel reception were good and helpful. Very good and big parking area. Overall satisfied with the hotel part. I stayed with my family and pre-booked a buffet breakfast which was a total waste of time and money. The staff were not attentive and I cannot call it a buffet breakfast. What we ordered and what we got were totally different and no one ever came to us to check the orders. We spent almost an hour waiting for someone to attend. After that we called one staff member and requested to get the food. Felt some clear discrimination for all of us. Anyway we were satisfied with the stay and the experience from the restaurant affected our overall satisfaction level and will never consider the restaurant again. We were planning to check out by 12. We immediately checked out and moved to Edinburgh city and had a nice breakfast 😊

Great wee place. Clean, pleasant and good friendly staff. Pity the tvs so small but only here over nite. Great wee place tho, just being picky.

Comfortable bed, clean room, attentive staff.

Basic hotel, stayed 3 nights due to work and left a clean my room please sign both mornings and nothing was cleaned or swapped like towels etc. Pub next door was decent though.