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4.3

Based on 863 opinions finded in 1 websites

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Nº 127 in 307 in Derry

Score
OpinionsNoteGoogle8634.3

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We had a really nice stay here. All the staff were really helpful and friendly, we didn't catch all their names except for Sam who greeted us with a smile and a chat every morning. Rooms were perfect for what we needed and location was good with only a short drive or bus trip into the centre.

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George Williams (CyberGW) . 2024-12-06

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We have just returned from an overnight stay in this great value for money newly refurbished hotel. We booked a deluxe double room which was fabulous, exceptionally clean and had everything you needed, my husband particularly enjoyed the coffee pod machine. The walk in shower was amazing, very spacious with good quality toiletries and lovely fluffy towels. The staff were very pleasant and check-in was very smooth. The breakfast was good with plenty of choices (I asked for scrambled egg instead of fried egg which was no problem) All in all, a very pleasant experience and one I would thoroughly recommend.

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Julie Wright . 2024-12-03

MORE AT Google

Fantastic rooms been improved and really friendly staff, will be back again soon..

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Ross Mcclymont . 2024-11-30

MORE AT Google

Poor WiFi ok place but 4 stars but my kids went to get thing by there self and the lady was so kind.

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Martin Fearon . 2024-11-15

MORE AT Google

Staff here are fantastic. Rooms are cosy. The location is brilliant. I would def stay here again.

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Maura Armstrong . 2024-11-09

MORE AT Google

For a premier it's in good shape, nice staff, rooms are basic and clean. Bar is a bit bare and boring but again, nice helpfull staff.

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Admin . 2024-11-07

MORE AT Google

Lovely staff, breakfast was grand. Room had bed bugs. Partner and I woke up the next day with spots all over us. Won’t be going back for that reason.

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Caitlín . 2024-11-05

MORE AT Google

Great hotel with modernised rooms confortable beds and Great showers although step in and out of Bath not easy if under 6 foot tall. Brewers Fayre good value and good quality. Staff in hotel and restaurant both very friendly and helpful. Could not complain better service than many non budget establishments.

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Harry Smyth . 2024-10-12

MORE AT Google

Customer service is awesome, Sharon advice and services is outstanding, In town on business, recommend the stay

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Ross VV9068 . 2024-08-11

MORE AT Google

Excellent helpful staff, clean and tidy

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Ian Harris . 2024-04-09

MORE AT Google

I stay at alot of premier inn hotels with work if I'm honest this hotel is the best by far , it's the staff that make it a 5 star experience the hotel staff are very friendly and professional they couldn't do enough for us and rooms very tidy. The brewers staff are amazing very helpful and professional too. They all deserve a bonus or some recognition for their hard efforts

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Frank Reid . 2024-04-03

MORE AT Google

The rooms were clean but very basic.. only enough Tea, Coffee, Sugar and milk for one cup each.. bad smell of damp at the lift entrance and exit halls.. another resident above us, children danced and ran about thumping the floor so bad we were awake from early morning 6am .. Staff were lovely - it was hard not comparing it to Tower Bridge Premier Inn. And their Premier Plus Rooms!

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Grace Lee . 2024-03-30

MORE AT Google

Great location for where I needed to be with ample parking on site. All staff encountered over my 5 night stay were friendly and helpful despite a complicated booking (3 separate bookings for a 5 night stay!) Special thanks should go to Connor on reception and Sam in reception/bar as they were both so lovely.

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Karin Paton . 2024-03-19

MORE AT Google

Great place to stay but is in need of a refurb. Staff are excellent and the bar isn't too bad . The exterior needs a clean up and the rooms are looking a bit tired. It's still a good place to stay .

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Nigel Kelly . 2024-03-11

MORE AT Google

We had a great time staying a few months ago. Rooms were perfect and so were the staff, especially Gareth. Can’t thank him enough for accommodating to our needs and making it such a nice stay.

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Roisin Liddy . 2024-02-29

MORE AT Google

Great location with only a short taxi journey to the town centre. Clean and well presented with friendly staff.

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Derek Kelly . 2024-02-26

MORE AT Google

Great service, will definitely use again

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Malcolm McCausland . 2024-02-26

MORE AT Google

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