Pizzarelli's in South Staffordshire

My go to independent pizza shop, always tasty and they’re very generous with the ingredients!

Ordered 2 pizzas one chicken and ham and another one plain just chicken got sent a vegetarian pizza instead, called to make them aware of the mistake and ask for the correct pizza and to return the wrong pizza, poor communication skills were very much “ we packed the right order” - “you must be confused” and then made me wait 45mins for the correct pizza… pizza was undercooked…. And to Top it all off I order some chilli cheese bites for my mom who’s a vegetarian they came and have chicken nuggets mixed in with it… avoid at all costs unless you enjoy disappointment.

Food cold and delivery to late

Unfortunately it was burned and didn’t taste great this time.

Food is always good. Decent choice of items on the menu. Like the fact that the app keeps you updated with delivery times.

Doesn't come with salad just lettuce and that's brown.along with the smallest amount sauce

The order was late but an hour 20 mins and by the time it got to me, it was cold. wasn’t happy and disappointed really

Ordered at 1910 and it arrived 2 hrs later

No fresh coriander on the curry pizza as stated on the menu

Nice takeaway arrived piping hot

I order form here regular, I love the food, this is the first time I’ve left a worded review, but review regular, I repeat I love the food, but this order the pizza was overcooked lads

Great quality pizza, chips and burgers. Early delivery too

Food didn’t come and the restaurant didn’t answer the phone

Very little salad and brown with no sauce on the burgers or salt an vinegar

Rock hard burnt to a crisp. One glance would have told the workers not to send it out. No refund either. Plus just eat said free delivery and wasn't.

Paid extra for dips and didn’t arrive, turned up late and didn’t even get the full order

Sorry but we didn’t enjoy food the salad was sparse on wrap and the wedges were basically wedge chips Overpriced and not enjoyable and took a very long time to come - we have used pizzarellis before but won’t be using again by the time food had arrived our appetite had gone

Wrong meal delivered. Friday night treat ruined.

Disappointed with last night's order. Ordered 2 pizzas. One was wrong toppings and both burnt on the bottom. This is our favourite take away and normally very good.

Good food - was missing cheesy chips on order. May I request a refund if possible please.

Not too late from estimated arrival but was an hour and a half after ordering. Pizza was delicious 😋 though and the curly fries very nice and food arrived hot.

Great food, great service. Thanks.

Ordered from here many times and never had an issue. Today however, staff were rude stating I put an incorrect number on my order. I doubt that highly as my number is the same for every order. Calzone was stone cold in the middle, hot dog was missing, fries undercooked, just a generally a terrible meal real shame given its usually really good.

Food arrived earlier than stated, thank you. Food was nice and hot.

As always the pizzas were lovely, the delivery time however was not great, the delivery driver seemed unaware of how late he was. With the competition between Dominos, Papa Johns and yourselves, you must be at the top of the game or you're going to lose out. I'll always use you for pizza, but please improve your delivery times.

Called the restaurant to see where my order was, they said it was on its way. 20 minutes later, still no food. Called the restaurant back, they said they would call their driver and call me back. No call back. The food arrived and it wasn't even warm!

Hi I ordered food , I tried to ring restaurant as it hasn't arrived and can't get through

Ordered again and 2 hours later still waiting! So in total I ordered at 5 and now it's nearly 10 !

Food was delicious! Value for money

Great service, speedy, best pizza I’ve had in ages 👍🏾

The curry flavoured pizzas are always great. Piping hot, lovely.

Lovely pizzas will defo order again

Delicious hot fresh pizza ! Brilliant service as always

Tikka massla pizza needs more sauce, couldn't taste the flavour. Everything else was fine. Also arrived early

Lovely pizza's, very tasty and hot. Delivered early too. The nicest pizza I've eaten in a very long time. Also local and not too expensive. I've broken my ankle and, appreciate not having to try and cook Had a long day at the hospital being xrayed

Brilliant! The food was and lovely. Cheap and quick. The calzone was stuffed! Huge and perfectly cooked. Literally, nothing to complain about. Love pizzarellis! 💙💙

Extremely misleading, it said 35-40 mins and the order took 2 hours....i live literally 5 mins away. Food came it was burnt the cheese on the pizza had gone hard and you can tell it had been sat for ages. Noon answers the phone. All in all would never order from them again and would tell anyone else the same.

There was no salad in my burger again and pizza wasn’t very warm

Absolutely delicious! Really hot and very tasty, will definitely be ordering again ☺️ Thank you for restoring my faith in takeaways!

First time ordering from here, but I would definitely be ordering again, and I would also recommend this place to others!

No problem being late as long as food arrives hot, which it did. So all good

Our delivery was late, no problem though as they rang to say sorry, but will be delayed. Food arrived piping hot. Will definitely order again.

Ordered at 7.15pm, was delivered at 9.15pm. Some of the food was cold rest was hot. With a new Pizza place opening up nearby soon, need to look after customers or they may look elsewhere in future.

Food was okay (nothing special but decent) however when placing order estimated delivery was 30-35mins. Turns out this couldn’t have been further from the truth as when restaurant accepted the order estimated delivery was more than an hour. Restaurant then added delays and that 30 minute initial estimate soon turned into a two hour wait. Tried to call the restaurant 3 times to find out what was happening and the cause for delay however phone went unanswered. Shan’t be ordering from Pizzarellis again, plenty of other Pizza places of equal quality that don’t take two hours to deliver two basic pizzas on a Thursday evening.

pizza stodgy and greasy, burger very poor

Very good will definitely use again !!! Delivered driver top guy an all !!!

Late and every meal was horrible

Usually love the food from here. Tonight I ordered at 1845. Food came at 2100. I got a notification saying the food was on the way and it took another 35 minutes to come when we live 10 minutes away. It was barely warm and was missing the curly fries. Tried to call to ask where the food was and then to tell them about the missing items but it was constantly engaged.

Wrong items on pizza for the second time in a row. I will order elsewhere next time.

took 2 hours to deliver and was missing a pizza. Food was warm at best. Cant believe it was this bad

Ordered at 18.25pm food eventually turned up at 21.20pm almost 3 hours for food is a joke will not be ordering from here ever again

Did receive txt to say delay but later still all in all over 90 minutes arrived in poor condition will not order from here again

Food is normally absolutely banging! We collect our orders normally. Food arrived cold and late. Maybe they were just super busy. Chips and popcorn chicken were barely cooked. Normally they are beautiful. Rating on previous Food received I would definitely recommend.

Food is usually good anyway, but today it was so fresh and so brilliant. It was delicious. Possibly the best pizza I’ve eaten!

This is the second time in two weeks my order has been wrong , totally different pizzas given to the ones ordered, not a mix up either as other bits I ordered was there , tonight I ordered Hawaiian, and what came was ham and pepperoni , had no choice but to give it my children , but just seems either who’s working there cannot read , or is completely negligent , these type of complaints do not need to happen and wouldn’t if orders were done correctly

Lovely food when they actually decide they want to open the shop. Most of the time, despite their opening hours saying otherwise, they are closed for orders. Only occassionally missed an item or slow delivery, however can't recommend them as they seem very unprofessional and the business obviously must not matter to them as they decide when they want to open, seemingly at random, very frustrating.

Food is decent, but it took 3 hours to get my order after having to ring up a couple times

Ordered food at 6pm, did not receive it until 9:30pm at which point we had already tried to order food from elsewhere. Three and a half hours is an unacceptable time to wait for a take away. It’s a shame because I always order from here as I enjoy the food but after this shocking experience it has really put me off. We had to call to chase it a couple of times as well with no apology.

Absolutely shocking service very rude food shocking ! Wouldn’t waste your time or money

Hadn't had from here previously in a while but the items we just had - Garlic Bread Pizza and Chicken Strippers were spot on. Hot, and cooked just the right amount. Impressed.

One of the most garbage pizza i ate.

Great food delivered on time love their onion rings

Great food as always. Only place I ever order pizza from.

Usually good food but chips weren’t cooked. They were still hard.

First time order. Food tasty and nice and hot. I will definitely order from here again.

Missing items promised to bring them. Call after 30 minutes asking how long get told 12 minutes still waiting 1 hour later plus not answering the phone anymore.

Top food joint. Great delivery drivers

Food was late, but it arrived hot and was really nice. So can't complain

Lovely team, great food- thank you!

Burgers were tasteless asked for salad on them only got a tiny bit of lettuce

Food never got delivered, delivery driver chose to not only ignore the address we put in the system but also ignore the added instructions were put in the comments to give the what3words location to our house and instead use his own "knowledge" cause he "thought" he knew where we lived, in fact he ended up the opposite end of town and despite the very clear telephone instructions on where to find us and our location, still didn't arrive, so no food just two very hungry & tired people left knowing they won't use it again.

Absolutely scrumdiddlyuptious

Amazing delivery service and food arrived pipping hot and was really tasty, would definitely order again

I've never had any issues with Pizzarellis in the few years we've been ordering from them. The food is always lovely and the delivery quick however when calling to place an order (an hour before closing) to be told no sorry we're closed and basically cut off of straightaway was a bit rude. Especially considering we've ordered from them a lot and knowing they were still open and taking orders.

Food was great just what I ordered thank you

Had to call the restaurant at the end.. not a welcoming ‘hello’ .. no apology food was eatable but something you’d get from Iceland to pop in the oven! Won’t be ordering again

These guys do great food and always have a quality meal from them.

Pizza base undercooked and regular fries cold! Coleslaw was good.

Nothing was properly cooked, not the chicken and not the fries! Even the onion rings? C’mon ppl do better than this. Every time I order anything I spit it out

Pizza was lovely, however chips were quite undercooked and definitely needed to be cooked longer so didn’t eat them.

Perfect, food was piping hot and tasty.

Food was lovely, driver was exceptionally pleasant, delivery was late but that was due to my location than any other circumstances hence full stars. I will definitely be back

Burger never came with salad that was ordered

Nuggets was still Pink not cooked

Always been satisfied with my food from here always on point. Been using it for over a year now

Perfect as always, thank you so much. Piping hot delicious food and super speedy delivery 😋

Food was late. It was cold and like cardboard.

Gave me cheesy chips without the cheese I paid for

Great food, quick delivery, what more could you want!

Great food, good quality and quantities. Very polite service all the way through. Will order again.

the food was horrible the dough was super stretchy and uncooked with cheese everywhere absolutely horrible second of all my order was late and came way before the date was due

Great food and always delivered early. We’ve been using them for ages and not once had a bad meal.

The Pizza tasted really off. Can only assume it wasn't cooked enough. Fries were cold. Ashame because always loved food from here

30 minutes early again!!! Love the food it’s awesome

Food was awesome and arrived 25 mins early just wish I got my second piece of cake that I ordered

Missing items Pepsi can and cheesecake

amazing customer service and the absolute best pizza around These guys are amazing nothing is too much trouble

By the time it got here I wasn’t hungry Shame as I love you guys and order all the time this was worst delivery we have had ! Food was cold ! And a can missing from my meal

Pizza was under cooked , did ask for it to be cooked longer

Once again, lovely. Lost count how many times we've ordered from them! Don't ever shut down!