Based on 131 opinions finded in 1 websites
Based on 131 opinions finded in 1 websites
Nº 671 in 803 in Southend-on-Sea
Opinions
Amazing service. Great food. Will come again.
Rumaysa Fatimah . 2024-11-08
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Where do I start ? We waited atleast 15 /20 minutes to even be served when we was at the fromt of the line . We then ordered chicken strips meal and a donner kebab meat meal . We recieved our food after waiting over an hour ! Once we revieved our food the donner meat was extremely dry and tasteless as if it had been left our for too long , the chicken strips looked nothing like what was advertised and tasted fishy as if they had used old oil , staff were also extremely rude . I’ve attached pictures of what we ordered and what we got
Ellie Frappell . 2024-11-03
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Disappointing experience with the doner kebab from this place. The meat tasted extremely bad and had no hint of flavor whatsoever. It seemed like it had been sitting out for too long. We requested a refund for wings although the staff was somewhat reluctant, we were eventually refunded. Unfortunately, we suffered from bad stomach issues the next day after consuming the doner. We also felt overcharged for the subpar food. It's concerning to see a halal certification displayed when the food doesn't meet basic quality standards.
Faiz Nazer . 2024-08-24
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Lovely tasting food.. we ordered kebab, kebab wraps, and pizza.. freshly made and really tasty.. garlic bread was on point as well.. highly recommended if you in the Southend area.. only £56 for a big family of 5 👍
K Singh . 2024-08-01
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Very good pizza , i will come again
Marius Abalasei . 2024-06-29
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If I could leave 0 stars I would, they served my wife different totally different food than what was on the picture, I asked for lots salad and they put 1 slice of onion and 2 small slices of lettuce, on top of this they said it would be ready in 15 minutes, ended up taking over 35 minutes, all for that the good was greatly overpriced for what you receive, the only extra thing which they gave us that wasn't on the menu was food poisoning.
Ohara Davies . 2024-06-26
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When a stranger turns up in a Maserati.. and the only place serving food late evening was here, I had a hungry Mauritian lady with her hungry Italian husband to feed who both commented how great their pizza and garlic bread was, also how hot and perfectly cooked the chips were from you guys the next day.. keep up the good work and turn that little place into a lovely restaurant.. many thanks 👍🏾👌🏾💯
Richard Marchand . 2024-04-20
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The food always puts me in a good mood aswell as the service. Thanks guys :)
Arslan Moez . 2024-03-02
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This place is a absolute joke! Ordered 2 meals and waited half an hour for the food then received our food each box of chips was stone cold and there was hardly any chips in the box, we asked for 2 new boxes of chips as we wasn’t satisfied with what they give us the bloke behind the counter then puts the chips we give back back into the fryer!! i opened my chicken burger and the bun was rock hard and the chicken wasn’t even chicken was pure batter and practically hard, on the other hand another bloke in the shop ordered a pizza just after we ordered our food they was stood around talking the whole time not getting any food prepared and the bloke asked 5 times if they had done the pizza and then told him they was closing it was only 9pm!! absolute joke of a place do not ever come here it is outrageous. A refund was given least i got my money back lol.
Lukas Thomasss . 2024-02-22
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Good food. Good people. First and foremost I must say, this is entirely due to new management. In the past, this place has had sub-par food with even worse service, but recently I have tried and tasted their food and I can confidently say this restaurant is deservedly on the right path. Thank you boss man.
Kieran James . 2023-12-14
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Very nice food, nice people. definitely recommend
Tanisha Wav . 2023-12-11
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Good pizza, good deals. Many thanks.
Adam Hill . 2023-12-07
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Best food shop going, service was good, amazing prices
Tia Henesy . 2023-11-30
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SCAM. TOOK MY MONEY AND THEY ARE SHUT DOWN. DO NOT ORDER!!!!!!!
Anna Pearce . 2023-11-12
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Took £24 off us on line shut down. Person said new owners. On phone. Never got refund joke customers years.
Craig Stacey . 2023-11-04
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It’s not even open anymore I placed an order took my money and the place is actually closed down
lucy Macmillan . 2023-10-11
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Good customer Service Friendly staff food was delicious and they made it fresh very kind would definitely recommend if you’re in Southend
Elyssa Vince . 2023-10-06
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The food was delicious, would definitely recommend Will be going back again.
Eve Hurley . 2023-10-06
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New management. The food was great especially something different from fish and chips in most other nearby restaurants, I loved and recommend the pizza and cheese garlic bread as it was one of my favourites. Staff were extremely helpful and polite, got the food hot and ready to eat. Definitely coming back.
K Fatima . 2023-10-03
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Great guy he was polite and the food served was filling and delicious. Will definitely recommend here for a bite at the beach
Official Noori . 2023-09-24
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Ordered pizza garlic bread and cheesy chips for deliver 😋 hoping for a nice dinner was waiting ages then went to phone but they closed and never received my order or any emails or phone calls to say it wasn't coming very disappointing
glenn cundy . 2023-09-21
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Pizza and burgers were very nice
Karim Safwat . 2023-09-21
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Pizza and wrap very tasty, excellent and warm welcome, reasonable price. new management since 2 months, they are renovating the place.
Christine P . 2023-09-17
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we have been waiting for an order for more than 30 minutes, we have contacted them, and they ignore us, we do not recommend this establishment
Hanna Sapuzhak . 2023-09-10
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Lovely place I always eat here. The pizza is amazing!
Stacey Mcodnald . 2023-09-05
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Good chicken shish and friendly staff
dmf daz . 2023-09-02
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Visited from Birmingham today and the food and service was awesome will definitely recommend.
Nasir Khan . 2023-08-30
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New Management. really good Pizza. 1st place in Southend where the green chilli's are actually spicy so a massive thumbs up!
Amit Patel . 2023-08-23
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Been eating from this pizza place for years loved it before and still do under new management and still our favourite pizza 🍕 🍕🍕🍕🍕
Penny Purse . 2023-08-14
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New management. They are 5star rated now and the pizza is amazing. Its fresh hot and exactly what we ordered. Fast and free delivery also the prices are brilliant.
Charlie Symons . 2023-08-07
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Good pizza will be going back don't get put of by the decor there in the middle of a refitting
don norton . 2023-07-20
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Quality of the food and service can be better. Not worth the price
Sunny Chaudhry . 2023-05-23
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been going here for about 3 years, I thought they were good but apparently somebody from my address was nicking pizza. Then the guy started to get leary with me on the phone and swearing. Bunch of muppets, dont bother with em anymore.
Nelson Bridgford . 2023-02-19
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Amazing pizza, must try chicken pizza extra spicy with pineapple topping...
Hemanth Venkatakrishna . 2022-11-06
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Ordered at 10.45 order was due to be delivered between 11.20-11.40 order was cancelled at 11.30 what a joke!!
Kirran Hurley . 2022-06-16
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Fast Fresh food ! Good quality for money especially the family meal day ...very tasty food ! Delivery is rapid and the driver is always polite .highly recommend.
Swaggyest_ Player . 2022-05-13
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The chicken was gone off Disgusting please don't try this shopIt will make you ill
Niazi N.420 . 2022-03-16
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Food took 1hr and 15 minutes to arrive even when local (4miles). Advertised as 20 minute delivery time, ordered for a lunch at work and couldn’t eat it as it took so long. Arrived cold, pizza was slimy and chips soggy. Never ordering again.
Jade Perry . 2021-11-25
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Avoid at all cost, went at lunch time to buy a chicken shish, explained it's for my 4 year old. Took 30mins to cook, the guy grilling it was constantly eating with his hands. So not sure if he had washed it. I was presented with a really bad stale pitta, gone off salad and the chicken was cooked but sceptical how fresh it was. When your at the beach just go to the really well known places like next door on the right. The fish n chips fresh and delicious.
Jamal Baksh . 2021-09-07
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Best take away of southend on sea I drive quite often from basildon
Mirza Baig . 2021-09-02
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Just don't. I wish i checked the review's first
Eduard Lupascu . 2021-08-29
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Recently i was eating out a lot one day one evening i decided to try Pizza Top Kebab House. it was my first and last time. the meals were cold, reheated chips which were full of oil, the kebab was very cold. worried about food poisoning we ended up putting them in the bin and went for fish and chips two shops down, next day i checked the reviews, i went back to explain how i felt i saw other customers having a full argument with Kebab House. so here i am leaving a review. We will not be coming back.
D Grewal . 2021-04-17
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Medium Mixed doner kebab over priced cost me £9 when extra lager doner is £8 & £8.50. Food was cold and took ages to prepare. Not recommend to anyone.
Mizzy Rahman . 2021-03-29
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Where do I start? Ok, the salad was nice and fresh. The shop looked grubby, to put it politely. Ordered a combination kebab & chips. Chicken was definitely not cooked fresh, possibly reheated as some bits were warm while some was cold. Also not the proper kebab chicken, thinking it was cut up kentucky style chicken with skin off. Donor meat wasn't great, rubbery and tasteless. Chips were limp and half cooked. Thought it was overpriced compared to other places I go to. Staff were chatting in their own language not English, which I find quite rude. Thankfully I'll never get have to order anything from them again.
Doug Owen . 2021-01-02
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Nice cheesecake , with a lot of ice
Madalin Gherase . 2020-09-04
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Driver knocked and was gone 10 seconds later when I got to the door so i called the shop got attitude and shouting, i was told they called my phone 3 times even tho they had the correct number and I had zero missed calls. Shocking bad behaviour, do not recommend
Mitchell Smith . 2020-04-15
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Delivery service is fast ..Pizza is full of flavour and loaded with your topping ..not burnt like most places.. Fresh hot food ..that is reasonably priced
Sarah Slimon . 2019-11-19
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Can't say anything about the pizzas as I am yet to try them, but the chips were lovely and I've ordered them a few times to sit on the beach with.
Xander Gray . 2019-11-08
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Have ordered several times now and two out of them some of the order missing, rang back for nearly an hour and don't answer, such a shame as lovely food
Nicolette Hudson . 2019-08-19
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While eating an amazingly tasty pizza, a homeless man walks in only asking for a fork to eat his food across the street. The owner responded by guve the man 2 boxes of chicken and the fork requested. I rate that
T3Raider studios . 2019-08-10
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They forgot part of the order, some chicken wings, was told they had changed the order online, and the wings were not part of the order. Here is a copy of the just eat website Any 19" pizza, 6 x wings, any 2 dips & a bottle of soft drink As anyone can see, 6 X wings should have been included, but rather than just admit the mistake, the driver lied. You have just lost a regular customer.
Lee Williams . 2019-08-06
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This sort of place wouldn't be my first choice of cafe. But it was late, the kids were hungry and nowhere else was open. The guy (owner?) shouted at his colleague (wife?) in Turkish?, presumably for forgetting to prepare our pizzas, which our kids thought was highly amusing. The place is NOT clean, particularly the area around the bin, two of the mirrors are badly cracked and haven't been replaced, just taped over and the TV is dirty. This guy seems to just not care. But then he has a captive market of regulars, day-trippers and holiday-makers so I don't suppose he is bothered. Curiosity over their hygiene rating got the better of me and I found out afterwards it's 1/5 (major improvement needed). The food was okay by cheap caff standards though 🙄
O M . 2019-07-27
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Ordered here for the first time last night and asked if they could do a bbq meat feast (as this was not on the menu) The guy i spoke to on the phone was more than happy to do this. I was blown away with how good the pizza and chicken were plus the delivery waa quick also.
Daniel Davies . 2018-12-29
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**DO NOT ORDER FROM HERE*Ordered and collected from here tons of times. Ordered lastnight (paid with paypal) food came and driver asked for cash. Called the shop and confirmed with them i had paid and the driver went off. I then get called at 23.55 (hours later) with a staff member screaming at me calling me a thief saying i abused their driver. I tried numerous times to interject and explain it must be an error and i would pay but he wouldnt let me talk so i hung up. I then called the next day to again try and explain it was a mistake and i was willinh to pay. Instead i was spoke over and got a second barrel of abuse so i hung up. My boyfriend then phones and suddenly everyone is nice and they understand it was an error, must be due to the fact im a women. Absolute pigs!!
A J . 2018-10-17
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We like this pizza and chicken/chips shop. They open at 11am usual. Not expensive, they do delivery and it's close to the Sea Life Center, Adventure Island and Casinos. Halal.
Eva Luczay . 2018-09-10
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Best pizza place ever, halal with excellent and yummy food!!!
Ibrahim Khan . 2018-08-12
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Dirty shop rude and arrogant my friend had to vomit after eating from there , people are dirty they touching their private all the time while they serving you , this place should be closed don’t even deserve a star
karim Aziez . 2018-07-29
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Food ok but messed up 2nd time using this shop
Hollie Smith . 2018-05-29
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Excellent experience so far love the food especially chicken. Will definitely order again.
Asiya Abbas . 2018-04-25
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Fast free delivery... also do other fast foods chicken etc.. Located on Southend sea front
dark_steel139 tv . 2018-04-24
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Best pizza and chicken shop in town. Friendly staff, fast and efficient. Would recommend.
Faz abbas . 2018-04-17
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The food from here is not great at all. I ordered a donner kebab and the strips of meat had big strips of fat running across them. I have had many donner kebabs from different places over the years but I have never experienced the look or texture that this meat had.
Kay Spooner-Spinks . 2018-01-24
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the chicken wings are microscopic and pizza topping are far from edible- DO NOT ORDER FROM HERE!
Tahmid Hossan . 2018-01-15
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Ordered online and - because I have flu and hardly speak - made a note that I can't take calls, so please text or e-mail me. After one and half hour, I had to call Hungry House to see whats happened. They said the restaurant called me 3 times and the line was dead. Its lie, as Hungry House immediately knew who am I, because I called from the same number. They would also try to email or text me. They said, no-one in the restaurant have a mobile to text me :D It started to be funny at this point. They insisted I am lying. The weird thing is, after I called the Hungry House I received a text that my order was cancelled... So can contact me (or Hungry House) after I complaint. No prob, I can order from many other restaurants if they don't want my money.
Dorina Banoss . 2018-01-10
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Food took over an hour and a half to arrive!
John Wilkins . 2017-08-03
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By far the worst chicken shop I have ever been to. The customer service is terrible and the food is far from edible. My kebab was flavourless and rubber like, I would not recommend anyone to eat there.
Aryaan Ali . 2017-06-25
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Food was disgusting and over cooked some parts were raw. I would give it 0 stars if possible. Also the owner is a rude prick.
Anonymous A . 2017-06-25
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Placed a order with pizza top waiting a hr and half did not arrive rang them up they said they knocked 4times and I was not in which is a lie they claim they called which is a lie They said they will re do order and to make sure I am in waited another hr still not arrived so had to cook at ten pm which did not want to cook hence why I ordered I n first place Avoid ordering from here
Caroline Jenkins . 2017-05-01
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This was God awful, food was stone cold, didn't receive what I paid for, order was wrong, never again will I eat from here, would rather starve.
Paris Bourne . 2017-03-10
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Took my man an hour to cook the worse pizza I ever done ate
Lewis Stevens . 2017-03-09
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I'm glad I didn't look at the reviews beforehand or I might have not ordered. Ordered online, and though food took a little bit longer to arrive (understandable if busy) and some of it wasn't exactly hot, I was still very pleased with the food and the service. Will definitely order again as I like their menu. :)
Riiya B . 2017-02-28
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Ordered food an hour ago i call them up to see where the food is and they say they dont have an order from me when i have ordered from just eat and i have proof that i ordered never order from these lazy ass people who dont want to spend money on petrol avoid like the plague!!!!!!!!!!
Alwx Neves . 2017-02-23
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It was terrible they gave the wrong order then said we are liars and refused to give us any refund or send the right order
Aiden Elliott . 2017-02-10
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I hated it!! They gave us the wrong order then had the cheek the call us liars when we called them asking for a refund or the meal we ordered I would suggest you fully avoid this place
Dave Duke . 2017-02-10
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Absolutely terrible they gave us the wrong order then had the cheek to call us liars when we called them back and asked for the right and they refused absolutely awful don't eat here
Rhonda Duke . 2017-02-10
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Terrible!!!! 30 minutes meal break,went in and asked for 2 kebab wrap meals,he baged it all up with out asking what we would like in our wraps,I said what I wanted,he said too late,I said I could of been allergic too any thing they put in and he said too late,20 minutes wait also,no apology just rudeness,ruined my meal break!absolutely terrible ,don't go there....
Sarah Izatt . 2016-11-25
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This place is the worse place ever ordered food about 2 hours ago on there website told me be here about 1o/c but still waiting.i will never ordered from them again
Lee Carey . 2016-09-24
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I see everyone giving bad reviews but it's actually really good like people moan the staff are rude but they are tired, they are nice to you if you're nice to them. The food was quick and tasted good, I didn't have any problems. For 3 meal it's was like £10.60.... I would go again
Stef Fitch . 2016-08-19
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Absolute geezars top quality food
Edward Morris . 2016-08-08
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My mum was desperate to use the toilet so I asked them to for my disabled mum went out to the back the most horrible smell was lurking in the corridor smelt like a rubbish truck. As I opened the toilet I was shocked to find the toilet in a disgusting way it looked like it had never been clean I dread to think what is growing in there. If the toilets are like that then hygiene is not good espically around food. I nearly was sick in my mouth.This place is not fit for any human being!! I dragged my mother out as soon as possible as she was not gonna use their toilets. I wouldn't even give this 1 star!!
Siobhan Speke . 2016-07-23
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The staff were rude and the pizza was really bad and when I say really bad I mean no taste and I recon if I made a home made pizza I can make the taste better than them hope they will take my review into consideration and change the chef or change something otherwise close the shop and go home and find a different business that got nothing to do with food.
James Ahmed . 2016-07-20
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Chips were little undercooked but kebab was lovely and quick
Sebastian Dalipi . 2016-04-18
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Just for anyone thinking of ordering from 'pizza top', don't. A few of us ordered from there and one of us threw up if not we've felt sick and lightheaded. Tried to call the shop and they we're rude in the call and completely brushed me off offering nothing in return for their 'pizza'. I suggest avoiding this pizza shop greatly.
Lydia Burrows . 2016-01-31
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The service is absolutely terrible. Ordered stuff crust and the refused to fix it. Also the food is horrible. I recommend super Pizza
A A . 2015-12-04
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The service is absolutely disgraceful! Unfortunatley my order had been messed up and on ringing the take away to remedy it I was told I was in the wrong and had in fact ordered a kids chicken nugget meal instead of a two price chicken meal. They refused to change it or offer a refund even though I have a receipt confirming what I ordered and was told to not phone them again. I found the whole experience quite aggressive and rude, I would not reccomend using pizza top unless you want the opposite of what you ask for and be overcharged for a poor service.
Rachel Dorrington . 2015-05-18
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asked for no sauce on my burger and my food come half hour late
Caroline Spicer . 2015-01-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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42 Opinions
Had there waffle on a stick with upgrade - - was heavy and not nice - the upgrade was only good bit - very over priced also for what we got that shouldn't have been more than normal price without upgrade price 1 other issue - advatized rum n Rasen ice cream- only reason we went in as no where else had - for them to say they don't sell it anymore