Based on 905 opinions finded in 2 websites
Based on 905 opinions finded in 2 websites
Nº 527 in 963 in Coventry
Opinions
Had the lunch buffet great value and lots of variety … will do this again and thanks to Alicia for looking after us
Simon Veasey . 2024-11-04
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Dawn was an absolute pleasure, no other member of staff spoke to us. Dawn was fun helpful and really kind.
Yuki Frisby . 2024-11-01
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Dawn was very helpful with the ordering and applying the discount
David Lewis . 2024-10-31
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Was ok, buffet was always unstocked
Simon Watson . 2024-10-31
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Went to Pizza Hut today at ansty, was greeted by Tam, very welcoming and showed us to the booth that we requested for our autistic son. We was then served our cups by Dawn who was so friendly and helpful! Helped us keep our little boy happy and got us everything we needed Thankyou so much for making our meal easy and pleasant for us We will defiantly be coming back
OurHome . 2024-10-30
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Unfortunately the service was not good to begin with, staff slightly rude however Hadley took over our service once our mains came out and he was great! He was really helpful, friendly with the children and checked we were all happy. Without him I would have given 2 stars.
Amie Victoria . 2024-10-28
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The staff were very accommodating when a large party of us needing to eat following a long day of travelling and an event nearby. Was able to work with the team to email in a pre-order and everything went according to plan. Thanks, guys.
Evan Joanette . 2024-10-28
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Great service and lovely staff thankyou dawn and georgina!
sarah white . 2024-10-27
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Dawn was amazing checked everything was good and gave the children lots of attention
Samantha Gowdy . 2024-10-26
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Just so meh, it was like a happy Easter outside Peterborough in 1983.. Just with poor pizza
Piers Taylor . 2024-10-26
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We love a Pizza Hut buffet and was particularly impressed with the selection of thin crust pizzas. We were a bit clumsy and knocked a full glass of Pepsi over and Alicia and dawn were very prompt with the blue roll and clearing it up! Thank-you guys!
Clara Carlos . 2024-10-25
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Great service from Tam, Dawn and Alicia, all very polite and helpful. Really enjoyed the buffet, lots of choice and pizza was replenished very frequently.
Richard Dodd . 2024-10-25
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The food + service was great. Dawn was really helpful with questions and assistance x
Rainbow Kwong . 2024-10-25
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Quick and print to clean up , verry helpful and friendly staff, salad bar was clean and fresh , pizzas were allways topped up
calum Bill . 2024-10-23
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A bloke was very rude to me and my family with a bad attitude. We won't come back to this place again. The waiter was lovely & polite to us.
Balbinder Kaur . 2024-10-19
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Received this pizza, bit disappointed as a good quarter of the pizza had no base or toppings. Just drowned in honey. Was quite disgusting to eat. Only didn’t complain as I didn’t want to bother the lovely staff who were very busy. Never sent anything back but I came close this time. I don’t expect 5 star dining but I do expect a pizza with all its toppings. Paying £22 so I expect somewhat okay pizza.
Alissa Sanchez . 2024-10-19
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I had amazing service when I visited, the staff was very nice. Alicia greeted me at the door and was very friendly. Leya served my table and the food was great. Sam and Kian looked after me while I was eating. I would be happy eating here again!
Finn . 2024-10-18
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Expensive £24.99 for pizza chips and a cake
cheri smith . 2024-10-18
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Lovely restaurant to visit. The food was fresh , hot and delicious.food was continuing being refilled.
Sharon Jones . 2024-10-17
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Went pizza today for the buffet and the staff went above and beyond if I remember the names of the staff Paige and Steve will deffo be returning 🫡
stuart anderson . 2024-10-16
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It’s a very good place with nice food.good customer service from paise and Steve
Niamh Morrin . 2024-10-15
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Paige and Steve were absolutely amazing and food was very fresh
Sinead Morrin . 2024-10-15
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Amazing food and atmosphere. The staff were very welcoming and friendly. Hadley was very helpful, and kept checking with us to see if everything was OK with our food. He was quick to help us when we needed. Overall an excellent service.
Jasvir Carr . 2024-10-12
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One word " expensive " and it still is . Bud over £5 a bottle cider even more expensive
steve collins . 2024-10-11
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Brilliant service from Steve and Paige. We ate with our very vocal 15 month old, and they were very patient and understanding with us.
Gareth Allen . 2024-10-08
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Thanks Steve and Paige, great buffet selection and pizzas really hot. Loved it.
Graham Robinson . 2024-10-08
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Amazing service from Leya, Lily and Paige. Would definitely come back
Sian Medford . 2024-10-08
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Fantastic experience and the staff, Leya, Lily and Paige were amazing and nothing was too much trouble. An absolute credit, will defo be coming again 👏
Karl Mackley . 2024-10-08
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Waitress very friendly and helpful
Paul Roberts . 2024-10-05
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Friendly very helpful staff especially Alicia First time using table ordering app Clean and tidy even though they were very busy
Jackie Masters . 2024-10-04
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Ordered through Deliveroo, they cancelled my order because they are "closed" even though they dont close for another 2 hours
Ghost . 2024-10-03
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Fantastic customer service, Dawn in particular did an exceptional job of looking after us from start to finish. She went above and beyond to make our son’s birthday very special. Thank you!
Natasha . 2024-09-30
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Alicia, Dawn, Leya and Kian were all amazing.
Leander . 2024-09-29
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Alicia, Dawn, Leya and Kian were so lovely. Great service!
Elena Ryan . 2024-09-29
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We had Alicia, Dawn, Leya and Kian they were really lovely and helpful.
Loveday Bowen . 2024-09-29
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Dawn was super! So helpful and accommodating to me and my family! 5 stars to Dawn! ❤️
Madi Nazir . 2024-09-29
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My server Alice was extremely helpful and polite, showing me how to use the takeaway order monitor and making herself available when needed, excellent service from her
JEWEL FLOW . 2024-09-29
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Great food nice and hot ! And our waitress DAWN was great at serving us offered advice and helped my children
Frank Hogsn . 2024-09-29
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I have just left the restraunt. The lady that greated us was great. Really friendly. Helpful. Food was plentiful salary but clean and filled up. We will definitely be back
Rebecca Harrington . 2024-09-25
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Brilliant food, Dawn was especially helpful and amazing as always. Definitely coming back!
SenseiJu Smoked . 2024-09-25
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Amazing food, great service from the lovely Dawn. Can’t go wrong with the bottomless buffet; Highly recommend.
Sucha Blevins . 2024-09-25
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Lovely buffet lunch with my wife. Thanks very much for all the help from Dawn who served us and advised us how to go about the buffet.
Shaun Marsh . 2024-09-25
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Our server Dawn was fantastic, helping us to navigate the lunch offers and serving drinks very promptly. Food was hot and arrived quickly. A great visit.
Suzanne Vincent . 2024-09-25
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Great food as always, my go to pizza hut, both Steve and Paige are great to chat too, and make really good recommendations for toppings! Thanks guys
joe minskip . 2024-09-24
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Wanted to try the buffet style restaurant. Food was served hot and tasted delicious 😋. Drink was cold and served with an ice machine. Dessert 🎂 was lovely and fantastic for kids. But as an adult. Wow. Area clean and tidy. Paige and Steve were constantly cleaning and ensuring the high standards were kept with changing the food and ensuring food was available. Will return. A must visit. Keep up the consistency.
Jamie Randle . 2024-09-24
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Paige and Steve were amazing ty so much defo come back
Florin Zaharia . 2024-09-24
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Great delicious food at Pizza Hut! The food was hot and delicious, and the buffet offered excellent value. Customer service was top-notch, with Paige and Steve being attentive. Appeared very clean. Noted 5* Hygiene. Highly recommend!
Karl Twynham . 2024-09-24
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Paise and Steve were fantastic. Great service. Defo recommend
Daniel Jennings . 2024-09-24
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Paige and Steve were awesome. Very friendly and top marks for hospitality
Dave Reid . 2024-09-24
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Steve and Paige were so wonderful. Enjoyed food, amazing service and deffo recommend to everyone 😊
Alberto Badiu . 2024-09-24
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Paige and Steve are tbe best! Super great service
Courtney Furby . 2024-09-23
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Paige and Steve great people :) was very helpful
Joel Blencowe . 2024-09-23
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Alicia provided 100% customer service during my visit. A lovely warm, calm lady, who checked in on me during my visit and kept me up to date with my order. Also, through observation Alicia attended to others requests promptly and with clear direction! The only pizza hut that I ever use - All the staff team are fantastic! DK.
Daljit Cheema . 2024-09-23
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We had an amazing waitress very helpful and very kid and played with the children while we ate her name was dawn
anish popat . 2024-09-22
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Dawn at coventry (by tenpin) helped out tons. Gave us excellent service and created a very good day out.
Moonio Business . 2024-09-22
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Dawn is amazing, the best customer service I’ve ever seen ! made me feel very welcome and very friendly
Eisha mashood . 2024-09-22
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Dawn was really nice and helpful
Craig Turvey . 2024-09-22
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Very good and would come back Thank you Dawn
Sarah Roberts . 2024-09-22
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Came here with my family. Food was hot and delicious. Our waitress Dawn was amazing, couldn’t do enough for us. Thankyou!
Grace Martin . 2024-09-22
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We had a birthday party with a couple of children who had dietary needs. Dawn was super helpful. She helped us order and made the whole experience stress free
sunit patil . 2024-09-22
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Dawn was really helpful friendly , and a credit to the resturant . We hope to see her again when we visit , she really couldnt of been nicer .
Kate Render . 2024-09-22
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Went here today to celebrate my birthday with my family and the service was phenomenal. All members of staff were so kind and friendly, the atmosphere was great and the food was delicious!! Special shout out to Alicia for making the whole experience 5 stars, she is a real asset to the team!
Ethan Connolly . 2024-09-21
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Food was amazing and service was really good. Thank you very much
Tashaa Tihn . 2024-09-19
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Great service, would come again
clarissa hendrickson . 2024-09-19
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Dawn was amazing and super helpful
Manpreet Chana . 2024-09-18
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Tam gave superb customer service and the food was delcious
Hellen Rai . 2024-09-18
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The food was great, lovely and kind service, especially from Dawn!
Amaria . 2024-09-18
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Enjoyed the food, great customer service, especially from Dawn who checked up on us regularly made sure we knew they could cook more food for the buffet if it ran out.
Isabel Jillings * . 2024-09-18
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Dawn was amazing, such a friendly member of staff.
George Heaton . 2024-09-18
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Great food and price point. They regularly brought out more pizzas and had a great variety of vegetarian options too. Special shout out to Dawn for being lovely and helpful d
Charlotte H . 2024-09-18
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The staff were really lovely especially Dawn who went above and beyond to make sure our experience at this Pizza Hut was enjoyable. Would definitely go back just for her!
Lauren Estrada . 2024-09-16
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I been pizza hut first time. Half of the staff behaved very poor and rude. I ordered take away with takeway salad is free. when i asked he said there is terms and conditions but then he gave me the box to take salad. I checked terms and conditions which was you need to order main course. which i did. I want to visit this place again if they change their behaviour more welcoming and kind.
Kainat Gul . 2024-09-08
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First time I've been to a pizza hut since lockdown. Having to order on the app was tedious, and the prices seemed to be expensive. We battled through anyway, and it turned out if you choose the right deals, it's actually decent value for money. Staff were okay, can't complain about anything, to be honest.
Richard Helliwell . 2024-09-07
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Staff were extremely helpful and attentive. Soon as we walked through the door nice warm welcome and shown to our seats straight away. We had the buffet and the food was coming out at a good pace so everytime we went up for food it was nice and hot and as an added bonus we were unaware of a deal that under 2's eat for free which we were told about by the staff.
Goldie Sandhu . 2024-08-25
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Food was pretty much cold when arrived.
Dom . 2024-08-18
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Average. The fact that you had to input your own order was a little off-putting. And I don't understand why they have so many front of house staff mostly stood around drinking soft drinks.
Prashant Amlani . 2024-08-18
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Great staff very helpful with allergies . Manger was great helping with gluten-free food and drinks . Couldn't fault the staff. The food was fresh. I will be returning the kids had the buffet the pizza was kept fresh.
Stephen Brooks . 2024-08-17
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This will be the first and last time I would visit any Pizza Hut restaurant. I walked in at 8 pm and was greeted by nobody. It took over five minutes before the staff would show me to a table and explain the ordering system. I ordered my food through the system. The pizza turned up. It looked okay at first , it tasted so salty and unappealing I left a lot of it , Fries were cold. In my deal, I had dessert included. After one of the staff removed the Half eaten pizza and cold Fries, I was then asked if I had ordered a dessert which I replied, yes. After 15 minutes one of the staff come over to me and said we apologise you’re gonna have to wait longer time for your dessert. With this information I thought enough is enough and left the restaurant. The overall service is really poor and the food was poorly prepared. Don’t waste your hard earned money in this restaurant.
jason cook . 2024-08-13
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I went yesterday evening, staff seemed really lovely and food seemed all good, once I got home, about an hour had passed since consuming the food, I felt incredibly sick and was sick 8 times throughout the night and into the morning with food poisoning. Now currently still feel incredibly sick and resting.
Emily Wash . 2024-08-12
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Food came cold and incorrect. Wrong pizzas on wrong bases. Items from the order also missing. Not what you expect for the price you pay.
Emily . 2024-08-10
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Just shocking, place was filthy and the food was terrible !
Si Ames . 2024-08-09
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Not very clean place, chairs sticky. Unfortunatelly still had a meal here and got food poisoning.
Ema Wou . 2024-08-03
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Great food with friendly and helpful staff.
Aimee Flower . 2024-07-29
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electronic ordering was excellent, really easy to use and extremely user friendly. Value for money was brilliant considering what you paid for. General atmosphere was OK too. Service from staff was poor.
Christopher Savage . 2024-07-29
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while watching the delivery map I noticed the driver take a detour on the way here. as a result of this detour our food arrived like warm and there was a missing ice cream. Regardless of the missing ice cream the only guess I can make was the driver took 2 orders on at the same time resulting in the ice cream we did receive being melted, the food cool to the touch, and the sauce from one of the orders now run down over many of the boxes. far from happy.
Kenneth . 2024-07-24
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Decided to go here with my daughter as it was the first day of school holidays. Booking was easy & amended the booking as her friend was going to come but then didn't & that was easy to do. Greeted upon arrival & shown to our table & everything was explained on how to order. Tried to order on my phone but it needs to be authorised by my bank but I don't have a banking app on my phone & I'm not about to start carrying round my card reader. Scrapped that & went to the self service screen to order & that was straightforward. Everything seems to be automated these days & if you are of a certain age & not ok with technology then you'd be stuck. So much less human interaction these days. Drinks arrived quickly & we had unlimited buffet so we got what we wanted. It was quite busy for a Monday. What could possibly be done is that signs are up saying what pizza there is in case there is something you don't like or you have an allergy, just thinking out loud. Got a bowl from the salad bar too & that was nice & fresh & good range of choice. I really liked the potato salad, it was nice. You get 90 minutes but we were gone in about 45 minutes as we were quite full after 4 slices & salad. Menu has a good choice but I think unlimited is definitely the cheaper option. Staff were friendly enough & quite busy putting pizzas out & clearing tables.
Mandy House . 2024-07-23
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We've been to a number of Pizza Huts over the years and all of them very similar, nice enough food and nice enough staff. However I don't recall coming to a Pizza Hut where the staff have been so welcoming, friendly and egar to help as the one at Cross Point. There are 4 waitresses on shift today, each one of them have attended to us, whether it is to offer help, let us know that something we ordered isn't available (in a very friendly and apologetic manor) or to check in to male sure we are happy. Honestly couldn't expect anything more of them and they are a credit to the business and would encourage me to come here again for sure. On top of the exceptional service the food was top quality, perfectly cooked - every aspect of our experience today was high standard and credit where it is due. All to often people will criticise when things haven't met expectations but I wanted to say thank you for doing everything perfectly with a great attitude and friendly smile. Matt & Sarah
Four90 Designs . 2024-07-23
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Service and servers were excellent,very welcoming and friendly, good was great even though it was busy they kept the pizza coming and the salad topped up, it was quite loud due to school groups but the staff kept on top of everything. Well done 🎉
Sam Mccarthy . 2024-07-19
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Visited for a first date and as Pizza Hut is my favourite pizza chain, had to try this place. Wonderful and professional service, wonderful pizza's as ever, clean, comfortable and nice looking seating, well presented and good atmosphere perfect for our date. My only fault was the pricing and although you expect from a chain like Pizza Hut, it's still a little steep. However, refillable drinks is always a good option.
Chris Biggs . 2024-07-09
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I was not super impressed with the taste of pizza that I paid £24 for. . . Why delivery pizza is cheaper and has actual pizza taste. All I tasted was some garlic base with unfrozen veggies on it...very nice people working there though
joow nora . 2024-07-07
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Turned up for takeaway pizza as a drop in seeing it online as a offer of 2 pizzas for 20 quid ,and they said its an online offer only and they still applied it for me ,was very happy with service 3 points that impressed us was offer still at 20 quid ,fresh water and ice for free when asked ,and converted the warm 1.5 ltr Pepsi into 3 cold small bottles when i cheeky asked for cold ones,manager impressed us all three points, so thanks you pizza hut ,very good customer service
Simon . 2024-06-29
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We went to pizza hut for my nephews 5th birthday who absolutely loves pizza and the service and experience was absolutely fantastic he loved the day. Thank you dawn Dan and Georgina who for the day xx
Jess Bird . 2024-06-23
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Food was spot on, but I'm not a fan of having no human contact. It's all done via apps and screens. I usually leave tips, but in this instance there's no one to tip.
Rikki Louis . 2024-06-04
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Great Not having to worry about carrying cash for payments. Ordering at the table is great.. less waiting for assistance.
Gillian White . 2024-06-01
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If you crave for a mouth watering cheesy pizza with your favourite toppings I'd recommend this place. Their cookie and ice-cream desserts are a recommendation too. It is a bit expensive though
Leroy Miranda . 2024-05-28
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An early lunch time visit for the 9 of us. A family birthday treat.Stsff very amicable and professional in their attitude. Thanks for an enjoyable visit.
James Freel . 2024-05-25
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This Pizza Hut is always on point. Staff are welcoming and friendly, food is always fresh and good quality. Regular customer only because of how well it’s ran. Shoutout to Dan, Alicia, Paige and the res!
Harry Barnes . 2024-05-24
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it's not worth the money it taste like fish didn't have much taste to it I wanted the thick crust but that unavailble
Casey . 2024-05-17
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Good value lunch buffet for £10.99
Angus Douglas . 2024-05-16
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took a boys under 11 football team plus parents so we were quite a handful....staff were brilliant (especially Dawn, ) food choice and quality was very good and came very quickly..highly recommended
Martin Bedwin . 2024-05-13
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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299 Opinions
Just finished eating our Gluten free fish and chips, beautiful hot fresh fish, that was cooked to perfection, batter was so lovely aswell. Haven't had such lovely fish and chips in a long time, thank you, will definitely be a regular buy
256 Opinions
My go to Chippy and I have always enjoyed what is a value for money quick lunch/dinner. They are a cash only establishment and if you have no cash to hand you can visit the cash point a few doors down at the post office. Local parking can be a nightmare at times.